there wasn’t a pool on the hotel grounds. there was only access to the public pool.

but it circles the entire lake - crossing the dam, a wooden bridge, and passing by the swimming pool/kayak rentals, shops, church and the other hotel (the terrace)

pool was a drive away. didn’t know about that till we got there

there was no breakfast provided nor a pool as advertised

bathroom was super tiny pool was not on property, it’s a couple miles away.

have a chance to use all amenities, but everything was clean, staff is very nice and helpful, breakfast buffet is great

the gym was fantastic too

the breakfast was the best i have had at a hotel.

great walking path around lake. access to excellent gym.

the food was good , it could have been warmer. there was a good selection of breakfast items.

rooms have been recently renovated, and the golf course is under construction

the housekeeping crew at golf view was fantastic

rates on golfing now..

it is a golf resort

the grounds were all dug up to restore the golf course

didn't go eat breakfast but was thankful for the coffee in our room

the pool was small, it was very clean and the pool area was nice

not eat breakfast there

breakfast was good but the best thing about the trip was that it was close to everything

very friendly check in. nice breakfast area. exceptionally clean room.

nice , friendly staff , hot yummy breakfast

i did not get a chance to use the pool

lovely indoor pool and sap pool

the pool and breakfast were great

good variety of breakfast items

always giving us coupons and recommendations for deals in town and free lift tickets for my kids at the ski

only fault i found was the fact i could hear the kids above us on the top floor jumping around until late

hotel, no insulation, doors heard slamming all hours and could hear kids in pool from our room, bench in room had foot print on it and carpet had pink marker on it

is great for kids and adults

clean, nice rooms, pool, hot tub great, great location, and breakfast was good, no complaints

everything was great. love the indoor pool. walking distance to my kids favorite gem shop.

cleanliness and professionalism from the staff. good breakfast too

convenient location of our room on the first floor gave us access to the pool and i am a smoker so it was also close to the outside door

great location. indoor pool and hot tub.

husband and two kids stayed here and loved it

parking was very minimal, and very overcrowded

room service was

they need more parking

no room service, noisy motorcycles early in the morning

bed was comfortable, and the wifi worked well

arrived at hotel from the casino around 2am

pool was not heated, or available for use.

pet fee too expensive. advertised breakfast buffet it was continental

pet fee seemed a bit steep for 2 well behaved clean dogs

booked this room with the belief that it was only 8 miles from harrah's casino

breakfast wasn't stocked adequately, got there at 8:30 and lots of items were gone.

breakfast selection was good

it was clean. the staff was nice and they served a full breakfast.

sleep and late check out.

very clean and good breakfast

breakfast was very good and quite reasonable as kids under 10 ate free with an adult

everything was clean, i got a late check out with no problem

the breakfast was amazing.the pool was nice too for kids.

indoor outdoor swimming pool near bar

room service was awesome

to covid, the breakfast was cold, but they did the best they could

the breakfast was great

laundry should be free to customers.

breakfast without protein

breakfast was exceptional

the staff was very helpful, even with our late check out and their use of technology for keyless entry and auto messages is helpful

breakfast

overpriced due to no breakfast and the fact that they have no swimming pool

like the fact they had a gym

plus the breakfast is good, had a lot of options and the staff were friendly

in extremely late and the customer service was extremely friendly and offered a late check out

breakfast was very good too

i used the laundry facilities and they were great

pool still wasn't open no hot breakfast

size room, cookies during day, coffee out always, hot breakfast and laundry

i wish the pool was indoors and not outside. it would have been nice to have a hot tub .

part of the parking lot had no lighting.

cleanliness, location, quietness of rooms, breakfast and parking

breakfast was simple, but good. people at the hotel were friendly.

no pool was an inconvenience as we had to travel 35 mi. to a pool .

they definitely could use more parking spaces

staff was very friendly and helpful, rooms were spacious and very clean, the breakfast was great

room was big, had a pull out sleeper for the kids, we were allowed to check in much earlier, but we decided to check out the neighboring towns

clean, updated hotel. nice, clean pool, albeit chilly.

not a huge issue for us but not a good thing for someone with kids

it was disappointing to plan on breakfast for kids at the hotel and not even have drinks for them--not even a pitcher of water

breakfast offered toast, bagels, pastries, eggs,, sausage, waffles, fruit, cereal, coffee, milk,

breakfast was good. it was very clean and up to date

the pool was great even though we didn't get a chance to go, it looked so fun

breakfast was great and coffee was available 24/7

pool hours too early. no hot tub

room was spacious, the bed was comfortable, the breakfast was great and the pool and hot tub was nice

my kids however loved it

breakfast and location

always like this hotel because of the breakfast, pool and spa

felt safe.ove the pool and hot tub. great breakfast and price was reasonable.

at the front desk and was fun to practice my spanish. comfortable beds. good breakfast choices.

great location, very comfortable room, friendly staff, yummy breakfast

like the free breakfast and it being self service. fitness room was good also.

the heated pool and free breakfast

breakfast was cold, and ran out of hot food. heat was difficult to get comfortable. also loud.

the pool area was gorgeous as well

the location the spa the breakfast the late checkout the beds everything was fantastic

excellent breakfast

pool a little crowded at times but to be expected during summer months

breakfast was adequate but redundant

gym equipment was nice

as we were traveling on the weekend, it would have been nice if the bar had remained open past 10pm

the selection for breakfast was far better than any other hotel we stayed in during our trip

we liked there was a restaurant and bar inside the hotel

she offered a late check out, but we needed to get on the road

not impressed by the breakfast but again, understandable because of covid protocol

breakfast was decent for grab & go

breakfast was always delicious

breakfast was enough

good breakfast in the morning

pool and exercise room are nice

the breakfast was delicious

breakfast was very good, lots of fresh options

indoor heated pool did not feel heated

the bed were very firm. the pool was closed 2/3 days we were there

i wish the pool was open.

no indoor pool or hot tub

pool was spartan.

pool was just ok and not very clean

bathrooms will need to be updated in a few more years and pool is not all that great.

spa treatment

pool and hot tub were perfect

property, many things were closed including the gym, spa, and they had limited hours for the only restaurant to include room service

the pool and hot tub were amazing

my favorite part was sitting by the fire in the library bar in the lobby

maybe the pool was not attached to the main hotel so you had to drive there

lots of juggling 2 kids, suitcases and dog

we ordered room service breakfast and it was delicious

we booked a room for two adults and two kids with breakfast included, however they wanted us to pay for two out of four breakfasts

beautiful facilities with a sports complex with a huge gym and indoor pool

there is a coffee shop on site and a restaurant with a very interesting menu: a gym and roof top bar are still being renovated from the damage incurred by hurricane helene, but they are expected

the golden hour restaurant was excellent and the rooftop bar a great location for relaxing with a cocktail

the gym and coffee shop are not operational

there is a coffee shop on site and a restaurant with a very interesting menu: a gym and roof top bar are still being renovated from the damage incurred by hurricane helene, but

great location. upstairs bar was wonderful at sunset and restaurant was delicious.

free garage parking

location was good, easy access, free parking, clean rooms and staff was great

bar and bar tender were nice, very good to have bar mix which was good.

they also has spa place available; hotel restaurant, parking garage building, etc, etc, etc

dies you can get manis/pedis in there too), restaurant, winery, and bar

cleanliness, comfort, and breakfast was all wonderful!

it was clean……rooms clean and spacious. staff was great. breakfast was excellent!!!

location to unca! cleanliness and comfort! the breakfast!

very friendly and welcoming, complete breakfast, outstanding, bed super comfortable, softy pillows

clean and comfortable. breakfast was good and the staff was friendly.

sofa bed for kids, like most hotels out there, was completely uncomfortable

when you have kids you need space

roof top bar was wonderful

roomy suites, friendly, helpful staff, free breakfast

the free drinks and snacks in the evening was a lovely surprise and the lobby and bar space is lovely and big

the pool is great, and gym is well equipped

+ comfortable and clean + close to downtown + stable wifi + spacious room

a fan of either the hotels, asheville, or tennessee policy on one drink per person and no room service

room service and a menu with more than 5 items on it

it acts their room service, but they aren t interested or responsive to providing room service

gym was spacious

good location for walking around downtown; very good to-order breakfast.

no free breakfast but they have a restaurant downstairs that was pretty good

gym was awesome

it would be nice if they had a pool and maybe if the gym had a different flooring.

gym, free champagne, view, surrounding areas

had a full laundry bag of clothing that was taken from our room by cleaning staff

nice gym

room was clean and comfortable, it had a decent gym, and a little convenience store in the lobby which is useful

great gym

rooftop bar sunset was the icing on the cake

the roof top bar said it was open until 11pm and closed at 9pm, on a saturday, valentine’s weekend

roof top bar on the ninth floor was excellent.

went to the roof top bar for a drink after standing in line for 15 minutes and watching one bar tender talking and

very well appointed and comfortable room and bathroom. the basement bar was outstanding.

the view from the hotel roof bar was fun

the breakfast basket was wonderful, and the perfect addition to a beautiful stay.

only thing, but i do understand about, i wish they had gluten/dairy free combo for the breakfast basket, they only had either or

we had drinks and apps at the rooftop bar, dinner downstairs at the exchange, and after dinner drinks at the basement speakeasy bar (in

free refrig snacks were a nice touch, and have i mentioned our breakfast basket

nice bar at the back of the hotel

is now a bar with live music until around 11pm and it was quite loud in the room

service in the bar was sketchy. understaffed.

no sink at coffee bar or microwave.

the spa was also a great experience

restaurant & bar were very good

couldn t get room service. poor communication.

the price ud83dude02. the appetizers in the bar area were ok, not great.

i'm glad the gym was not busy otherwise the massage might have been interrupted

hour room service would have been the most wonderful treat

it is convenient and we appreciated the laundry facility

the roof top bar and lounge was soooo nice

location , the staff, the rooftop bar , the decor esp the library and make your own lavender

the modern design of hotel and rooftop bar/lounge

however, the rooftop bar and lounge area were spectacular

that are higher quality than most hotels, there are also other amenites that you wouldn't expect: laundry facilities are in the unit with detergent provided

incredibly comfortable, the room was spacious, the shower was the perfect water pressure, the bar and the food at the bar were great especially as we got in late the first night

pool was open but ice cold

and gym

loved the view of the mountains and the pool

kids screaming all day at the pool.

a little noise from kids next door but only for first night

i like the modern style of the room and the hotel bar tender was very nice !!

everything was amazing and we did not get to use the pool and exercise equipment but next time, i thought the value was terrific

on site bar and great food

very clean. the pool was very nice.

the parking lot is spacious

friendly staff. on the edge of downtown. easy self-parking. microwave & fridge in room.

room service was actually order and go downstairs and pick up

room service was terrible

very comfortable and free laundry facilities were a great convenience.

a trader joe’s, whole foods and harris teeter, so you can make good use of the well stocked kitchen

i admit being surprised to find a laundry on the first floor, near the registration desk and fitness center

pet fee is ridiculous! $150 smackers!!! wish booking.com would have let us know!

get a very needed hair conditioner immediately , and making it very easy to extend out stay to a late check out

very clean, good breakfast, good location.

we had drinks in the bar each evening. loved the atmosphere -- live music was great.

beautiful property! room was spacious and well maintained! drinks from the bar were great.

there is no room service offerings but great access to amazing restaurants.

bed was extremely comfortable view was nice bar was pretty

online states a mini bar & room service

beautifully appointed, rooms were large, great bathroom, excellent on site dining w excellent room service; proximity to attractions was great; staff were friendly and

the bed was extremely comfortable and we ordered dessert room service and were not disappointed

included only means you get a credit to use at the restaurant or room service

the meals we ordered through room service, however, were delicious, so i guess there are just some inconsistencies with the food

massage at posiedon spa was amazing

of people in the lobby who brought their own alcohol and were partying, as well as about 20 kids plus about 10 adults in the pool and hot tub

and finally my kids said the pool was quite cold

breakfast was wonderful and liked the gated

lol wifi is awful, considering most properties include high speed access for free

the food ordered from room service was lacking and overpriced.

pool not in service (mechanical issue)

pool and hot tub were great

the pool

beds, nice pool area, clean rooms, super competent and friendly staff at front desk

stool handle would stick and continue running morning coffee bar was pitiful

safe, well lite parking lot

right off the hwy and had a friday s in the parking lot

there was also a very inviting inside heated pool and a outside fire pit that was nice to sit at in the cool evenings

24-hour coffee bar was extra nice too

very good hot breakfast. excellent location to biltmore estate, 10 min max.

pleasantly surprised by the stackable washer and dryer for laundry needs, and the well stocked kitchen for all needs

spacious rooms were well appointed and comfortable. kitchen and in-room laundry available.

suggestions for improvement: more way-finding signage for the gym

i was also quite surprise at the $100 cleaning pet fee when my dog is 10 pounds

pet fee was pretty expensive ($100), almost as much as the cost for a night

location, cleanliness, quiet, fitness center was great!

all good: location room parking

lots of parking

the fitness center had free weights, a cable machine, stair stepper and treadmill, which was unexpected

new, modern rooms. great breakfast. good parking and location.

morning breakfast was not great

spacious room, full kitchen, free laundry, great location

to have more options with the breakfast in the near future instead of just a box breakfast

didn't use it, but it was awesome that laundry was free and the location (in with the gym) was great

the staff was friendly and the boxed, grab and go breakfast was convenient

the rooftop bar was an added bonus

when i got back room service had not come

called to inquire about room service

pool could've been bigger but it was clean and nice nonetheless

easy to walk to the restaurants, breweries, and shops in downtown, and there is a free shuttle operated by the hotel

the gym and pool area were well equipped and easily accessible

the facilities (pool, gym and outdoor area) were good and clean as well

units have kitchen, sofa, work table and a window you can open

pool could be a little warmer

fantastic location, and awesome creative breakfast!

rooms were clean and breakfast was lovely.

the porch in the front was fabulous for relaxing, having some wine, even breakfast

friendly staff, delicious breakfast and comfortable bed

it was walking distance to grive park inn for the spa & restaurants

the delicious morning continental breakfast on the porch to the cozy fireplace in the main living room, the albemarle was perfect