mention this but since you asked; i was very disappointed in the lack of live bloodsport in the pool &/or fitness center

also the 'gym' faculty isn't great and the pool was so cold and not the cleanest

pool still wasn't open no hot breakfast

the breakfast was amazing in my opinion

and my room was next to the guest laundry which was used late into the night

breakfast

in extremely late and the customer service was extremely friendly and offered a late check out

the breakfast was quite good, and the staff were really nice and friendly.

extremely clean / nice free breakfast

plus the breakfast is good, had a lot of options and the staff were friendly

breakfast without protein

good breakfast and great location

i loved that i could do my laundry on site before heading home from

she worked the front desk, did the laundry, and made sure clean towels were stock at pool

laundry should be free to customers.

free parking, and wifi

luxury feel, incredible value, room service

naldo had to evacuate 11pm with kids and then the next day no hot breakfast even thought already

wish breakfast was included in the price. but everything was great!

breakfast buffet was not so great, but there are great breakfast places in town

the staff is so friendly, the breakfast was better than most hotel breakfast choices

the gym and laundry facilities always kept clean

pool wasn't heated as advertised

the free breakfast was so much better than most hotels ive stayed in and they were constantly cleaning and

we loved the mini kitchen in the room

lots of juggling 2 kids, suitcases and dog

beautiful hotel/resort! very friendly staff. loved the room service.

a lot what to do with kids

excellent amenities such as spa and golf

the pool and the breakfast are great, didn't have time to try the zip line.

felt safe.ove the pool and hot tub. great breakfast and price was reasonable.

nice place fo kids

always like this hotel because of the breakfast, pool and spa

nice indoor pool, although small

it was the executive sweet but didn’t even have room to leave out my double stroller once the kids got unloaded out of it

not enough parking.

clean comfy good breakfast.

nice gym

beds were comfortable. breakfast was the best i d ever had!

renee at the bar was awesome she made sure we were fully attended too even when we sat outside

three fitness machines and two were out of order for the 12 days we were there.

breakfast was less than appealing and fitness room could use some updating

easy parking unlimited coffee

the breakfast was very good and well

and wifi were substandard

bathrooms will need to be updated in a few more years and pool is not all that great.

pool was spartan.

the heated pool was beautiful for an early morning swim

pool was just ok and not very clean

always enjoy first thing in the morning or after a day biking or hiking and although they had a pool they didn't have a sap - very

the beds were comfy and the pool had a waterfall.

we loved the lobby bar area

the gym was large and well equipped.

there is a little gym and an indoor pool

our kids loved the pool, and the room size was great

the pool

in the hotel were amazing and love the big fireplace and live piano player in the library bar at night

need a men's locker room with whirlpool, showers-- more spa like

use the free shuttle to move around the estate. great outside pool.

bar staff were so nice and helpful

like the free breakfast and it being self service. fitness room was good also.

pool looks like it could use a little maintenance

there is a fitness area, conference room

the heated pool and free breakfast

not made aware of pet fee until after we checked out and were home

the gym and coffee shop are not operational

clean big comfy rooms rooftop bar and great location

there is a coffee shop on site and a restaurant with a very interesting menu: a gym and roof top bar are still being renovated from the damage incurred by hurricane helene, but they are expected

great location. upstairs bar was wonderful at sunset and restaurant was delicious.

gym was not open yet after the hurricane

when you have kids you need space

rooms, bed was very old, the bathroom door locked itself had to call maintenance and i had my kids with me

kids loved it

breakfast was free and exceptional

breakfast was off the charts wonderful. location was great!

great breakfast. large rooms. nice pool

gym could be better with more space, more and heavier dumbells, a chin up bar and a weight tower

room service ends at 9pm

internet did not work most of the stay but was given password for the meeting wifi, so all good.

the pool is great, and gym is well equipped

was listed as pet friendly, but no mention of a fee in listing/advertisement/or check out

wish there was room service.

great breakfast, many choices, great service

only offering valet parking for $30/night was unfortunate. $75 pet fee seemed a little high.

breakfast was very good and we had dinner at the bar one night

good, large gym

also loved that there was ev charging on site

gym, free champagne, view, surrounding areas

had a full laundry bag of clothing that was taken from our room by cleaning staff

to the ashville surrounding mountains, friendliness of front desk and valet parking staff, gym, towels, bottled water

went to the roof top bar for a drink after standing in line for 15 minutes and watching one bar tender talking and

from location to design choices and the roof top bar to incredible restaurant

roof top bar on the ninth floor was excellent.

the roof top bar said it was open until 11pm and closed at 9pm, on a saturday, valentine’s weekend

very well appointed and comfortable room and bathroom. the basement bar was outstanding.

food at roof top bar and the exchange restaurant was fabulous

roof top bar has great views

the breakfast delivered to your door was an excellent touch

the rooftop bar was our destination for evening libations

even nicer was the fact that when one person in our party who does not drink alcohol went to the bar to purchase a soft drink, there was no charge

complimentary morning coffee bar in the hotel lobby

is now a bar with live music until around 11pm and it was quite loud in the room

the rooms were huge and clean, the spa bath was perfect, staff was friendly and the breakfast at hemingway’s was amazing

and surprise of pet fee , added during cost after booking/choosing pet friendly room

service in the bar was sketchy. understaffed.

i was thrilled to find peloton bikes in the gym

even though their restaurant & bar were not

from valet to room service, impeccable.

the gym has pelaton bicycles

available, both online and upon checkin, and then saw that we were put in 304, right next to the gym

location , the staff, the rooftop bar , the decor esp the library and make your own lavender

location and having restaurant and bar in house.

the upstairs bar is fun and plentiful

the location was great. the gym was nice and convenient, loved the bottle water in gym.

the roof top bar and lounge was soooo nice

that are higher quality than most hotels, there are also other amenites that you wouldn't expect: laundry facilities are in the unit with detergent provided

loved the deck area with the pool, dog walk, and fire pit

it was 3 of us but if you have kids with you this is the room to pick

pool was open but ice cold

it has a beautiful porch area, great lobby bar and terrific design and decor

the property is dog friendly with no pet fee which was awesome

room we had was first floor with a door to the outside pool and pet area which was great for our dog

the smell was not pleasant. it was like dirty laundry everywhere.

friendly helpful and courteous staff from maintenance to housekeeping to catering/bar service to front desk to management

the location, it had free parking and a pool.

breakfast bar was not great

the full breakfast was great, the staff very accommodating

big closet, suitcase storage under bed, we’ll-planned kitchen, and nice shower

facilities were fairly new and clean. the room was very nice and the kitchen was a good feature.

having laundry on property was great

early check in, wonderful big suite, very good breakfast with lots of options.

bed was extremely comfortable view was nice bar was pretty

beautiful property! room was spacious and well maintained! drinks from the bar were great.

we would have liked to have room service but we were informed that it is in the works.

band wednesday and thursday night in the bar area was very entertaining

i could never locate any ice machine, which requires call room service for everything at all hours

the beds were really comfortable. i missed having bar soap.

prior to my arrival i received a phone call stating that my room was ready as i had requested an early check in if possible

and finally my kids said the pool was quite cold

breakfast, service, beds and the rooms

the gym was nice and had lots of equipment

clean, very good breakfast and coffee. as a solo traveler, i felt very safe.

clean and comfortable. breakfast was good and the staff was friendly.

the breakfast experience we had is like none other in comparison, having an amazingly high quality of

cleanliness, comfort, and breakfast was all wonderful!

location to unca! cleanliness and comfort! the breakfast!

proximity to downtown, shuttle service, outdoor pool, staff

loved the location, the rooftop bar and the service. great value overall!

to pay for parking $50 pet fee would not allow dog at open air rooftop bar had to take dog across busy street for potty

great staff and very clean. rooftop bar was a bonus.

nice room, stable wifi

not expecting to have the nice bar and dinner choices when we came in a little late

a little noise from kids next door but only for first night

everything was amazing and we did not get to use the pool and exercise equipment but next time, i thought the value was terrific

our kids enjoyed the indoor pool

swimming pool

the required nonrefundable pet fee

the rooms come equipped with dishwashers, dishes, laundry closet, a tub with jets and huge shower

gym is located on 1st floor in second set of condos

com or the rental agreement that was emailed, didn’t tell me about the extra pet fee (i always look for those since i have a small dog) even the website doesnt make it clear

dollars for a pet fee and a 60 dollar handling fee which makes any advertised bargain deal from a travel website

this is an upscale 4star hotel right in biltmore village that had restaurant, bar, spa in the main building

stay here to watch a tv, but it would've been nice to have more than a single, small tv in the bar area to watch games

was a beautiful hotel, the staff were so polite and kind; from the front desk to the vallet and room service

did not get a chance to try their spa but it was cozy and the people were so nice

were planning on a drink in the bar & then decided to stay for dinner

spacious room, full kitchen, free laundry, great location

clean, quiet, large comfortable room w/great kitchen, staff-very welcoming & helpful on directions, king room had very comfy sofa sleeper &

to have more options with the breakfast in the near future instead of just a box breakfast

clean, comfortable and good breakfast.

loved having a small kitchen in our room

friday’s on site, nice pool and gym. easy parking, beautiful hotel. great breakfast

omelet bar was good

didn’t tell us we couldn’t use gym when we made reservation, old decor for the price we expected

the fridge made loud noises during the night waking me up. no towels in the pool area.

pet fee was low compared to other chains

it has laundry facilities next to the swimming pool and work out room

there is refregirator, microwave, stove , sink and all basic kitchen equipment

the facilities were clean and the indoor pool was a huge plus for the kids

room was very spacious and had excellent kitchen with frig, stove, microwave, dishes, and even a dishwasher

clean, unfussy, good gym, big room, downtown shuttle

the fitness center had free weights, a cable machine, stair stepper and treadmill, which was unexpected

all good: location room parking

was great, bed, pillows, room was light and roomy, laundry room, newly remodeled

parking area, decent breakfast, fluffy pillows

fitness center closed

facilities, incl the gym were really nice

hotel property is in a very convenient location, with plenty of free parking

also enjoyed the free parking

gym is excellent

indoor pool

the breakfast was excellent as well.

breakfast every morning was amazing

it was walking distance to grive park inn for the spa & restaurants

the staff was very friendly and the breakfast was great

lovely inn, comfortable bed, updated bathroom, breakfast in the morning was delicious

they didn't give my kids there packages

while the spa was also very expensive, it provided a full day access to the entire pool area and it seems like a more appropriate expense

spa facilities are exceptional

and of course there's the spa and golf course

fees at check in, room smelled smokey, and room service never showed up on our second day

reclining chair, laundry basket, purse hooks…etc

loved that they had 2 ev charging stations so i could charge my electric vehicle overnight and did not have to waste time

laundry was free

nice hotel, free laundry

great amenities, especially free laundry and the kitchenette

they have a pool and gym

clean pool and hot tub!

clean hotel, fairly close to downtown, with a pleasant staff and a parking garage

room service and fulfilling special request

employees very nice, very clean, breakfast was good, great location. overall wonderful trip

breakfast & social hour

comfortable/ clean/ great location/ kitchen was great

the entire hotel seemed quite new or newly renovated, including pool and gym, very pleasant staff, especially housekeeping and breakfast staff

the kitchen, bathroom , desks and other furniture were conveniently placed

the indoor pool was nice but a bit short in length.

only one elevator and it broke down briefly. not many laundry washers and ice machines

the gym also nice and looked over the pool area

amenities: (hot breakfast, swimming pool, whirlpool, gym)

great bed and pillows and nice pool area with excellent location and great parking.

the complimentary breakfast was to die for

day stay, comforter is less thick than at other places so you sleep betyer, large room and room service during our stay

staff gym hot tub pool price

the pool area is small and the hot tub was out of order

it was great that the pool area was open late but i did not expect the number of kids in the pool after 9 pm

the pool area wasn't real inviting. wet towels laying around and just messy and foamy water.

i didn't go to the pool but could see it as i walked to my room and it

great definitely up to-date equipment with a view into the pool room so j got to watch my so and kids while getting some cardio

refrigerator/microwave/kitchen counter was dirty

i used their laundry facilities

i wish the pool would have been filled .

breakfast was very

i had a small trailer that i couldn t back up, so i had to park it in the neighboring lot

beds were excessively firm and the wifi is terrible.

wifi was fast

would ve liked a better quality and equipped exercise room / gym.

access to spa was

awesome that the pool and hot tub are open till 11pm

ne of which we took advantage of because we had so much planned outside of the hotel but

did not have a laundry area.

the parking garage abutted hotel, was convenient and free of charge

nice selection of breakfast

not get a chance to have breakfast

we have stayed with kids, the manager (cemal) was accommodating and upgraded one of our rooms to have both rooms

mayor issues, only thing i was expecting pool to be heated it was not would’ve had been great especially in the cold

they allowed us a late check out as we had an evening flight

decor, beautiful grounds, restaurant on site with room service

on call was nope we can t check you in due to security reasons ud83eudd37 which the parking lot was empty

parking

the pool is small but nice especially for kids

restaurant and bar were convenient and good food. nice accommodations at a reasonable price.

i did not get a chance to use the pool

lovely indoor pool and sap pool

the free breakfast had a good variety of foods, if anyone could not find something to eat that appealed to

pool not open and price was insane

the plastic wear in the breakfast area was trash

no continental breakfast, but there is a cracker barrel literally within a stones throw

-location close to airport and has a shuttle -very clean -has everything you need

what breakfast? the covid excuse is getting old!

it would be nice if the shuttle had longer hours.

that a shuttle to the airport would be available

the kitchen sink faucets could have been a little better quality

great breakfast choices

the breakfast had different offers each day. the room was very nice.

location was great. breakfast ? i was expecting a larger hot breakfast.

breakfast was amazing

loved the convenience to everything. great restaurant and bar attached to it also.

fantastic breakfast, very quiet

pool was dirty

breakfast is lovely and delicious

shuttle driver aaron went above and beyond to take care of my needs

proximity to shopping and restaurants, indoor pool, clean and spacious room, close to

nice pool, great jacuzzi and fitness facilities

has a nice indoor pool and gym

no room service towels trash etc

at the front desk and shuttle driver was very welcoming and made our stay perfect

breakfast was ok

pictures of the hotel, pillows on bed was 1x1 couch pillows, bathroom was highly outdated, dirty laundry stored in the hallway, as well as

management went the extra mile to make sure the pool was ready for our visit

i used the laundry room, the dryer did not have a low enough heat setting for some of my cycling clothing

and they have a great breakfast

the shuttle to and from the airport helped so much

we got a king suite room since we were traveling with 2 kids

location, breakfast, nice ac, clean room and fresh towels

we got a king suite room since we were traveling with 2 kids

we had an early flight and would be getting up too early to enjoy the on-board breakfast

variety for breakfast

breakfast just coffee

the only thing that would make it any better is if they still could do breakfast

hosts were very friendly and created bag breakfasts so they could offer something extra while their breakfast area was closed due to covid

we didn’t have breakfast

the breakfast is great

not to mention the indoor pool was open and the breakfast is probably the best around

clean and well maintained desk staff good breakfast

were comfortable, kids enjoyed the pool

location great towels. nice pool area

nice bed and room. clean pool and spa.

pool & hot tub indoor.

the breakfast was great! location was great!

gym was too small, and not enough equipment for amount of people staying there

nice room. had all the extras. nice pool and an amazing breakfast.

pool/spa was nice room was cute trails were cool

you could see them from the pool deck and the restaurant area

it was also very nice that the pool and hot tub were open 24hrz-7days a week, considering my son needed the hot tub after each

no elevators with lots of rustic steps to the room and to the pool.

kitchenette lacked a sink, description said there was a toaster and there was not one