wifi good and space to work in reception area

nice bar and friendly staff

quiet location, easy parking

parking is good

there is also a bar and bar menu

no breakfast or cosy bar as advertised

very easy acces ,free parking and the stuff very good

we looked for somewhere to eat out and found a lovely bar that served home made indian food, which was delicious

there is a limited bar in reception which we did not use

small car park but phoned hotel and they advised on additional parking opposite

excellent room service and good facilities. close to town.

beds were comfortable the bar area was nice the actual theme of the hotel was good

the bar and restaurant were great and reasonably priced

wanted room service and place order at 9

great bar and restaurant

really comfortable bed staff very welcoming great bar

to second floor room however tv didn't work and wifi would not connect as appeared to be too far away from router

wifi was not connecting in the rooms

food in the bar was nice and reasonably priced

i liked the fact the room was far enough away from the bar and noise that you could go to sleep if you want

the wifi and the lack of customer service. also the coffee machine at breakfast

the free wifi

good tv and wifi, staff. helpful but language fluency of staff an issue

39. decent size room. good wifi. great shower.

perfect wifi. big room.

i used the gym which was good

room, bed, bathroom really good. restaurant and gym open 24/7 - great.

i really enjoyed my stay with friend and her kids

kids running up and down or floor made it noisy however this is no fault of the hotel

the internet didn t work at all. worst wifi ever experienced at a hotel.

airport, really spacious and quiet and the restaurant and staff are lovely as well as the rooms, gym, cleaning, breakfast, dinner etc

door/wall was glazed glass, not suitable when staying with family and kids

small gym was added bonus

location next to the airport, the reception staff were very helpful and friendly so were the bar staff

for dinner, i ordered chicken tikka, it came out first with 4 small pieces of chicken more like a kids meal and i'm not a big eater, my husbands came a few minutes later which was fine and my

front desk was so lovely & helpful, & the gentleman on the bar was wonderful & totally spoilt our kids

asked on checkin if there was room service, told yes, called from my room for it and told i didn t have a card on my room, so i

was very good for kids.

it was very welcoming by reception staff at all times, the staff in the restaurant and bar were so lovely and friendly, anna, christine, lester, aoife to name a few, cannot remember

described as close to the airport terminal but when you have an early check in time and the weather is poor it's not close enough and much to my surprise they

bar downstairs has a pool table

requested a late check out

moreover, value for money for the late check out and breakfast included

close to the airport, within walking distance, excellent facilties and breakfast was good.

if you need snacks or drinks there is bar downstairs and also a whsmith and m&s as you enter airport

bar food good

bar open till late + great verity for drinks and snacks

steps away from luton airport,even the kids walked, great staff( ashley was lovely checking us in after a long,delayed flight and at (+)location, we had a good view of the aeroplanes which our kids loved but at the same time it was somehow very well soundproofed and quiet (+) the breakfast in the morning (our kids loved it) was fantastic to start our stay in london before heading to the city center (+) we were travelling with two kids aged 8/6 (+) the hotel is kids friendly and with free wi-fi in all rooms (-)always kids menus never cater for celiacs, and even the chickpea lentil dhal has wheat in the sauce which (+) the room was pretty small, especially once the sofabed was out (i was sharing with my kids aged 3 and 6), but just fine for (+)round good hotel and perfect location for us, kids were very excited and it just made our holiday extra special (-)sofa-bed for the kids was ok but took a lot of the space and you could hardly move around the room with the luggage (-) the sofa mattress could have been better but was fine for kids because they don't weight much

croissants warm which was lovely. excellent wifi connection.

there s a bar at the front desk that was open when i arrived late

the free wifi was great and fast enough for browsing and there was complimentary tea, coffee and water in

the bar was a highlight perfect views and great cocktails

all lies, there is no gym, no restaurant, no room service, nothing

there was a guy creeping about around the cars in the dark when i was parking

staff was very helpful and location of hotel is good with enough parking space.

they offer a breakfast pre-order selection which is prepared ready for collection in the morning and they add

very modern clean and easy parking

loads of parking plus suitable for large vehicles and friendly staff

the man doing the breakfast was super helpful for my girlfriend who is diabetic and went out of his way to

the bar did not have a fully stocked bar.they did not even have bottled water

the best wifi signal in our room which isn t ideal when there s also poor phone signal in the area

free parking and smart tv in the room

the welcome from the bar staff was really nice and friendly

lots of parking available

the bar was well stocked

wifi was working great, no noise, gym was very sufficient as

measures very good staff very helpful room a good size and good work facility microwave room and laundry room really

the laundry room and microwave room.

nice bar and breakfast

water in reception waffles at breakfast microwave and laundry room nice touch kettle in room

the bar didn t have any bottled water could only offer tap water.

great stay, great little gym

good location for hertfordshire golf courses

with 4 children that was good, but better still was that they opened out to a grass area that the kids could play on

quality, location, wifi

free wifi, free use of pool and all essentials in the hotel room

was very busy, had to go to reception to order room service as no one would answer the phone

easy to find, plenty of parking, staff were wonderful, large room, use of swimming pool, great breakfast choice

the pool and sauna , the food , the hotel in general

all staff were so helpful and polite, everywhere was super clean, the gym and health club were fabulous, beds were comfy and the breakfast the next morning was delicious

beautiful hotel and location. fantastic breakfast and wonderful staff. highly recommend.

lovely atrium-style breakfast room, with buffet items plus selection from hot menu, along with coffee and tea served to

the breakfast was of high quality, the warm dishes are made to order

weren t able to eat in restaurant due to a charity function, so could only order room service, the charity function is great but it did disadvantage other guests, perhaps their

service in the bar area was slow

room was very nice breakfast excellent staff very helpful

parking right outside, easy access to rooms

location, onsite free parking, out of hours ease of access to the room

this is more of a motel layout with a central building for breakfast/reception, and outside access to i'd call it converted building that provide a flat with

lots of parking and a lovely looking place.

able to accommodate me my wife and 3 kids

wonderful and was nice to meet particularly one of them who i had a good conversation with at the bar haha hopefully be there again

the parking was restrictive but manageable.

very comfy beds, a good size tv and decent signal along with complimentary wifi and charge points

parking for our motorbike, smooth check in with friendly staff, our room was unique and a fab view

building with plenty of parking

having to log on to wifi everytime you leave and come back to the hotel

even a kitchen for customer use during stay on the ground floor

small kitchen was available too perfection

wifi didn t work.

wifi in room

super friendly and so helpful lovely room, big tv, a/c and the bed was so comfortable great parking lovely

was excellent ; my room overlooked the stream and my parking space was immediately adjacent to my door

free parking

comfort, price, included parking and wifi

even arranged early check in for us at 9am when we had been travelling all through the night we will definitely

& brought up linen for pull out bed straight away which was really appreciated to get our kids to bed on time for their big harry potter studio tour adventure early the next bed

booked 9am tour, breakfast and travelled there so so easily

breakfast had everything kids loved the chocolate

the breakfast included is ideal

log fire in the bar area

shame bar close while we enjoyed there

staff, beautiful bar and restaurant

the bar was pumping the restaurant area was chilled and the out door patio area during the day was

dining room and bar area very modern and spacious with a really great selection for dinner and breakfast to suit

it didn't have a bar or restaurant which was one reason it was so quiet and we weren't tempted to have a night cap

wifi was not up to the standard i had come across when traveling around europe.

difficult to find dark, dingy room no wifi connection poor heating poor television connection

tv was on the small side and wifi was a but slow but that's the only improvement i can suggest

hotel does not have a bar or restaurant so you have to go out elsewhere

parking

pretty and good breakfast which can be delivered via room service

was a list on the bar of all residents names and room numbers, it was literally on the end of the bar, anyone could

parking

kids sized chairs that were almost on the floor they were that low, it just looked really tired it

parking

unfortunately the bar was closed when i came, which was not great

same with the bar - it closed at 8pm so although we absolutely loved it - just consider what is important to you

ample parking, appreciate not being charged to park on site

bedroom was big and clean, lovely vintage look and feel, my only regret was not bringing my golf clubs to play on the lovely course there

the french restaurant was excellent as was the breakfast which appeared freshly cooked to order

the wifi internet is not stable. had to wait for 3 hours to get the room

bar was lovely and relaxing to do my work in the evening

with parking excellent staff

lovely breakfast.

location,parking,clean, comfortable

the restaurant area was really elegant with the main area and bar demonstrating really old world charm; low ceilings, tudor beams and old english beauty

it was directly opposite the bar where our christmas party was. comfortable and clean room.

was comfortable, parking onsite

the restaurant and bar area are beautiful. the hotel is very well located in the centre of town.

lovely bar staff brought him a bowl of water

carpet was very soft, wifi was very good

cool quirky building, room clean and modern, breakfast was excellent

the bar staff are excellent, and if the beer needs changing, they can change the barrel with the speed

the wifi wasn't working well in the entire building, rooms included

was staying in the hotel to work so appreciated the choice of areas to work from + wifi in public areas

lovely pool and spa facilities

loved the room, decor, level of service and the gym and classes, attention has been paid to every detail and it really shows

would have enjoyed a later option for room service.

music in bar was terrible

the lovely pool also was a relief to cool off in after being out during the day

d adults)

wifi reception was low, it worked better near the door

fab swimming pool very friendly staff and lovely food

both of us to work; and loved the large screen tv with ability to duplicate my laptop display by wifi

parking is easy and plentiful

i checked into my room around 9pm and was still able to order room service

lots of parking places

we went and had breakfast aswell also very nice

the breakfast is good

wifi coverage was good, our bedroom was large, plenty of space and though main road was outside the

well cooked breakfast, excellent bar and restaurant, amazingly friendly and polite staff and parking on

bar area is lovely, very quaint and comfortable

breakfast in the morning was delicious

booked one of the 3 bedrooms with a,spa bath, so relaxing ,extra large bedroom abd bathroom

parking, grounds, location, spa

after spa we got back to the room and tried to get through to room service and reception for over a hour there was no answer on the phones

nothing. breakfast was lovely and the spa is amazing.

with more than 6 people at a time, which was unsettling, especially considering the swimming pool and gym you had to book specific two hour slots for

booked quite last minute and was surprised that there was availability in this famous spa hotel

safe, secure parking and beautiful gardens

we had a bar meal on the first night and waited an hour after ordering

good bar and restaurant

no disability parking , car park at rear of hotel

warm welcome and very helpful team, especially the lady on duty for bar and then back for breakfast, very

family room was a bit on the small side for 2 adults and 2 kids

family room was a bit on the small side for 2 adults and 2 kids

the bar before going out and very limited on cocktails or capability to make more outside of the menu

large country park just 15 mins walk away with a boating pond and splash park for kids

the air con worked perfectly and the wifi was exceptional

staff, lots of parking, clean and very comfortable in a great location for station and old town

location great bar open late easy check in comfy room

good parking facilities and located on a good high street opposite a tesco express and various other

lovely hotel in a great location with free parking

friendly staff room clean and tidy .good wifi easy parking

pancakes at breakfast went down a treat with the kids

i had a last minute booking and they could accommodate early check in

you made our experience there great restaurant staff were also amazing and lovely to our kids, we re always there to assist and happy to make the stay comfortable

you made our experience there great restaurant staff were also amazing and lovely to our kids, we’re always there to assist and happy to make the stay comfortable

easy wifi connect

room clean and tidy, plus a parking on site

room was very dated. bed was too firm. though the wifi signal was strong the speed was so slow.

do room service for light bites- i missed dinner & was starving

the regulars in the bar were very friendly

wifi the first day was slow in the room, but after reporting it was improved.

wifi was very poor

easy, free parking

you straight to the door food excellent rooms very spacious bathroom small but adequate plenty of parking

wifi a little dodgy

comfortable bit tired in places but for one night and the price that was not an issue, lots of parking

decoration early check in 24 hour access to the property easy to find location staff friendly beautiful

good food and service, friendly staff, very accommodating when i had to change dates and add a late check out

had a nice meal in the bar area

couldn't get into the bar area in the morning - fob wasn't working on that door

lovely pleasant staff at checkin and at bar and breakfast. breakfast was excellent.

bed was uncomfortable, room was tiny. tv in room didn t work wifi wasn t great.

rm 46 was noisy as i had a rugby team in every room next door! wifi was weak

smelt a bit damp

swimming pool was fun it was very clean and comfortable

no ev charger point wifi not great trying to be eco with no room refresh and give a voucher for a drink but then

pub/ bar - large variety of drinks

poor wifi and.tv stations didn't work

wifi connection was available only in one area in the pub and wasn't available in rooms or garden

staff, excellent location, comfortable bed, excellent shower, free good parking

we were delighted they were able to arrange the early check in for us

though this was slow when hotel was busy)

no one was about and when someone did arrive he could not attend to me as he was taking room service up

whole visit from checking in, parking availability, dinner and breakfast were excellent as were all of the staff

early check in very helpful reception help given to me to carry bags gluten free option available

quiet, nice room, plenty of parking, nice breakfast.

breakfast very good. staff very good and helpful

nice breakfast

free wifi, free parking and free breakfast

to walk past a large group of people drinking through the bar area to get to the elevators to my room

clean rooms,comfortable beds nice and bright easy parking

my stay wasn't long enough! maybe better

pool was restricted for kids between 12pm and 5pm which meant my son couldn't use the pool and that

the meals we ordered and the room service was excellent

enjoyable stay the hotel has a pool and gym and it's free for all hotel guests

)wifi, that being said it was nice to switch off.

beautiful grounds and wonderful service the spa was fantastic

golf course features an expansive open space complemented by serene water fountains and lush plants

parking, everything was way overpriced for the value for money

too many noisy kids to enjoy that part

facilities are top notch and breakfast was amazing.

drinks were extremely expensive and unfortunately the staff in the bar were not very attentive

parking is quite tight and away from the main building so difficult to carry luggage and manage kids etc

lovely staff and superb breakfast.

was clean, convenient, we had two rooms for my two kids, my husband and me

bed, shower, breakfast, bar restaurant area were all great as were the staff

the bar near the rooms was really nice, atmosphere good, host was lovely

rooms in a charming village with a fantastic bar and staff who seem genuinely interested in making you feel at home

nice bar on site

they left porridge, a cereal bar and orange juice for breakfast

lovely space and the bar is brilliant

parking

breakfast choice amazing from the brunch menu

is superb and great value considering the standard of preparation and presentation of the food breakfast and evening meals were excellent

there is free parking too, such a fantastic price, we are chuffed with our stay, thank

great location for the town & railway station. staff very friendly. parking was very convenient.

secure car parking good food and good choice of drinks in a great location

were incredibly helpful couldn t do enough for you, food was excellent bar service was excellent, good location and very good

free parking

for a reason to return as soon as we can huge comfortable beds air conditioning on site secure parking great breakfast great location great decor supberb

exceptional deluxe room, with a brilliant aura around the bar and the hotel.

great value. staff excellent. good food and bar. easy to find and loads of parking.

any time, the bathroom needs a refurbishment as it is outdated marked and chipped in places, the wifi signal kept dropping out, although there was tea, coffee and sugar it was insufficient and

location and free parking

wifi not strong signal

wifi was very poor

everything. breakfast was amazing.

monotored and git very busy, with people throwing a ball around with kids swimming, a bit weird of them, but it was packed l

the wet wild days of our stay i wished the fires had been lit in the bar and library

the staff were a little flustered in the morning at breakfast due to the overwhelming number of people coming down at their allotted time

the staff are helpful, polite and informative and my wife, kids and i felt very at home for our 2-3 day stay

good available parking

ample parking

down-stairs, ample car-parking, spacious bar and restaurant areas but lots or intimate corners, bay windows etc

quiet country location, nice bar and restaurant area traditional menu, i had a very tasty and well cooked fish and chips in the

the staff also went above and beyond getting us an early check in so we could get ready for a wedding nearby

wifi was breaking up a bit

wifi is strong too

the hotel is quiet, very clean, helpful staff, working wifi and air conditioning, excellent breakfast

however i knew i d have to walk up 4 flights of stairs when i went to the bar 4 times in the evening so that s my bad

the wifi was fast and reliable and the staff were friendly and helpful

there were great facilities, the bar was available when needed

very clean easy early check in

, bright & safe environment for kids

basic room, breakfast was good and staff were really friendly and helpful and even gave us a late check

train station and town centre - we arrived early and they let us have an early check in and also late check out

didn't get the room we requested and couldn't get room service because panini machine was broken

breakfast was great with top quality selection of full english and continental

breakfast in the cow shed was superb and our room was perfect

find in evening event was dry, tasteless and cold. parking too far away

the room was clean and modern and had everything you need - including bedtime milk for the kids which was a great touch when you have kids who love milk

thought the room service staff were very polite and professional

the bar was slow and not very clean

i asked them to put outside door as kids were

room service on the qr code wasn't working .

disappointing when the kids have devices they would like to use

is error was quickly resolved but i

early check in was not a problem. beds are really comfortable.

very comfortable rooms. bar and restaurant clean and comfortable.

man on reception said yes at cost of 30 for early check in so not to come back too soon

i ordered room service i wasn't told how much the charge was i was only told of price of food but this price