the location, beds, breakfast is always phenomenal.

the location was perfect near the mall, the pool was clean, and the gym was

the room was spacious and clean with a comfy bed and the pool and gym were a real plus, especially when travelling with children who enjoy a swim after a day of

small holes in the bed sheets, no central heat in the hallway s, and a tile (gym-like) shower.

were super accommodating when asked for early check in

great gym

gym was a little dirty with cups and bottles left everywhere

the indoor pool water needs to be heated higher than what it is it's way too cold

we did enjoy light fare in the bar area the night before

the swimming pool wasn't open.

very clean room, full kitchen, nice staff, good restaurant nearby

dog friendly, nice clean room , delicious breakfast and friendly staff.

room, beds, kitchen area, quiet end room, free parking , delicious breakfast and nice sitting

spacious, clean, the breakfast, the staff, the location being close to the mall and restaurants

the kitchen although small was functional and stocked well with basic kitchen equipment

complementary breakfast and wifi were a bonus

rooms were slightly dated. laundry machines were out of order

the warm pool

it was quiet clean and a great complimentary breakfast

the breakfast bar was fantastic with a different variety of food every day and there was plenty of room

breakfast was ok, the exercise/ fitness room was pretty poor and the staff was fine but not that friendly

fitness center

fitness center is definitely a bonus

all the kids had a blast in the pool and we all slept great

gym was great and breakfast was better than expected

i didn’t like kids playing soccer early in the morning in front of my room

kids loved the pancake machine and indoor pool

the kids especially like the pancake making machine

only available as promoted was self laundry

great facilities. room very well appointed. free laundry a bonus.

so clean, spacious and all the facilities we needed both in the room (lovely kitchen area with all essential items, large couch, large tv, comfy bed, spacious bathroom) and

we loved the frr laundry services

gym was top notch and i was able to do the exercises i wanted

the room was clean, spacious with comfortable beds and full kitchen

the studio we stayed in was spacious for my kids

very noisy when a group of kids were using the pool which was near my room

the pool was wonderful as was the breakfast.

cleanliness'. breakfast'. friendly staff

the morning breakfast buffet was plentiful and had a good variety of choices

where sticky and not cleaned up… due to understaffing, because they ran after food… in the kitchen… someone from the kitchen should pick upvthe dirty dishes and white the table with a

an ideal world we would have had a pool/hot tub and been located a few blocks closer to the train station

disturbing, could not sleep the first night as my room was in front of housekeeping laundry and the staff keeps talking while working

room was apparently near the laundry room because in the morning while we were sleeping prior to checkout, you could hear the

the bar and restaurant

staff was very friendly. breakfasts were very good.

the rooms are clean and fully equipped with a kitchen and everything you need

liked the staff and rooms are clean with partial kitchen but location is on highway ignoring that for the price they provide an excellent

the room, bathroom area, breakfast, location

breakfast was amazing. and the kids really enjoyed the pool. kitchen in room was well equipped.

staff was amazing, from calling to ask about my reservation, the check-in and front desk, to the breakfast attendant

the room was clean and the bed was comfortable! the breakfast was good.

at the breakfast area was terrific and acccommodating

i stayed for the spa tub. unfortunately while running the water it kept turning brown.

loved the well decorated lobby seating areas and the incredible full breakfast offered

the first floor was perfect. breakfast was plentiful with a huge selection.

late check out

its location and the availability of a complimentary breakfast

when i checked in was helpful with directions, room was very clean, check out was quick & easy, breakfast was good, the woman setting up breakfast and cleaning up was great, made it feel homey

the complimentary breakfast was very good

liked the location; however, it was difficult entering and existing the hotel parking lot due to the high volume of traffic

the restaurant and bar area were closed on sunday & monday

the hotel was nice pool gym professional staff

kids enjoyed the pool, staff was kind

pool closed

the pool was super clean and nice and warm

i thought the prices for the bar and restaurant were overpriced.

hotel and pool/rec was super clean

pool and gym also available

friendly staff great bar burger's

wonderful staff, and a laundry facility!

loved the lounge, comfy chairs, cheery fireplace, immaculate laundry room, new carpeting, great beds and linens, plentiful hot water, free parking, wifi

wifi is not good

also, there s a coin laundry facility onsite

immaculate laundry room, new carpeting, great beds and linens, plentiful hot water, free parking, wifi

my kids loved the pool! complimentary breakfast was great!

bar close too early and also breakfast ends at 10am which is kinda irritating and there’s also no

made a reservation for two beds for my kids, but when my family checked in while i was attending the conference, it seems there was an

has indoor heated pool, gym, laundry facilities

the location. that laundry was onsite and affordable.

location and early check in

no complimentry breakfast, no laundry on site

dirty laundry left for hours by the lifts

i asked for more towels & shower gel but they were waiting on the laundry to arrive so they gave me extra soap and were really apologetic about the wait

shuttle to and from the airport and cruise dock

breakfast buffet was great

staff , breakfast location

needed late check out and it was allowed

the place its very clean the staff was awesome the pool very clean and the gym also.

the pool water felt slimy

we enjoy breakfast

the little gym needs a stationary bike

is clean, it has all what one needs, the hotel has a small gym, a pool, and a whirlpool

pool and hot tub ud83dude01

breakfast selection, hotel located right off exit, very clean, great water pressure, wonderful

mputers not working), wifi code given was not

see above re the guy manning the gym. check in was slow. coffee machine did not work.

love the late check out time

the room was very spacious. liked the free wifi.

really has everything you need the best gym i ever seen in a hotel racquet ball and basketball great outdoor relaxing

has everything i needed within the rooms location including ice vending laundry and so on

to the pool and there were no towels, asked for towels and didn't bring any after two times of asking

everything else from checkin, staff, pool, etc were amazing.i

pool/hot tub was nice during early evening after beach day

pool area could have been nicer cleaner and more appealing to enter as we didn’t use that

there was good gym and swimming facilities and the location of the property was near boston downtown

no kettle or cups for morning tea... the laundry service was not working.

the hotel was very accommodating in my request for an early check in

the gym had equipment for both muscle and cardio training

cute little breakfast, very nice gym, good laundromat and more gave a very enjoyable experience for a family of 4

breakfast was abundant and delicious . near by stores and restaurants.

i used the gym while doing some laundry; i could see the washer and dryer timer while i pedaled the stationary

now we fix that situation real fast & as soon room service came in the saw steaming smoke & tried to accused us of smoking in the bathroom at 5

great stay awesome gym and breakfast. shuttle was super convenient to the metro station.

wifi

breakfast was fine and conveniently located

breakfast was awesome, room was very clean and location a plus

love the open lay out of the room and how the unit we stayed in had a kitchen

swimming pool & gym & location near legacy boulevard

clean. friendly staff. good location. variety of food options available for free breakfast

free 24/7 coffee. spacious room. early check in.

staff were friendly and accommodating for our early check in

free breakfast

early check in

did not like the breakfast selection.

pool has been closed for a long time and breakfast is only so-so - but neither of these things are important to me

outlets for computer, i phone; closet bar did not allow for hanging pants (near floor); tub extremely slippery; air conditioning too

it's a shopping area with a bowing alley, bar & karaoke

the tv's on the elliptical machines in the gym did not work

i wish that continental breakfast was included

high value; clean; good breakfast

very good breakfast. comfortable bed. very quiet. easy parking and acess to hotel

room was great, there was plenty of parking, the restaurant had good food, breakfast was fine, and the front desk was very friendly and

could clearly hear conversations next door - all hours, housekeeping slamming the laundry bin @ 9am daily access coming from the 95 poor

very good breakfast. comfortable bed. very quiet. easy parking and acess to hotel

has a clean kitchen

breakfast buffet was not prepared for the volume of patrons

the breakfast is also something i will miss

the hotel breakfast, space, and amenities.

staff, room, breakfast, location

the gym and pool were nicely equipped and mostly empty whenever we visited

i didn't love the breakfast either, most of the food was tasteless so i'd encourage the staff to improve that

size of the room, pool and gym, breakfast

wasn't able to do late check out was given no wiggle room

separation each of the rooms; the kitchen, living room, bedroom and bathroom

a nice big space for breakfast the pool number of people is really good the gym is excellent for training the staff kindly kept our luggage

gym facilities were excellent

the pool was never overly busy

nice gym

breakfast was very good and had a large variety of food

the kitchen in the room was a huge plus

spacious room, breakfast options

breakfast was amazing

buffet breakfast was very good and staff were excellent (particularly hotel employee on the front desk)

we got early check in for free at 10am

the food at bar was excellent but just appetizers

bad sound insulation, only one charging port near the bed, no laundry pods sell in machine

hotel, nice gym, pool was not in service

breakfast was fast, tasted great with adequate amount of food

i like the easy to use laundry room, to be honest.

i didn't have breakfast there i wish i have but sorry i didn't

great location, easy parking, many restaurant and bar choices

rooftop bar is awesome too

were not told that room service had to be requested

use more features like pool and better wifi connection or even smart tv so you can connect you phone to watch streaming

spacious, nice breakfast and pool

location had food, bar, gym, pool, location to hang out, easy to get a

friendly, helpful staff, an extremely comfortable bed and room service

the pool had too many kids maybe they need a pool for kids and one for adults

the kids loved the pool and i used the gym

level checkin and checkin location near the one bar in an odd spot

really loved the location, cleanliness, and amenities (rooftop bar and lounge, lobby bar and lounge, food market, and complimentary breakfast)

breakfast was one of the best hotel continentals i've had

they accommodated both an early check in and late check out

gym was spacious and great

kids jumping and doing cannonballs in pool!

very spacious and comfortable room

gym, restaurants, pool, all very nice

gym and rooftop pool were a true bonus

i'm an early riser so didn't bother me but something to think about if you have kids or are a light sleeper

liked there was a laundry facility

also, i got a good workout at the (albeit very small) gym

the pool area was amazing!!

staff was super friendly, the room service was excellent

room service options were few and far between and no late-night

the pool was cold.

i got bumped from my flight to paris very late at night

it did remind me of when i was in europe - meats, cheeses, bread, fruit, espresso :) visited the bar at night - great bartender

our son liked the gym

the bar was closed but wasn’t the hotel fault due to covid 19

the decor and that you have the gym, office space/laptops accessible and bar area.

bar and restaurant area very accommodating and nice

many nice amenities: nice wifi,free bottled water, nice pool and work out room

wifi works super, staff were amazing and with a quick response to all the questions even before you

the pool was open early which was great for kids

great spec hotel with good wifi

room service employees and cleaning staff were polite and friendly

very good bar and restaurant

breakfast was delicious. had an omelet. staff were so nice.

took my kids for a mini getaway to beat the heat, they loved the pool, swam for 2 days non stop!

the wifi

usb ports and no microwave in our room they don't offer shuttles only for nfl games that was a pain at the end of the concert getting back to the room,

the breakfast was also really good: waffles, oatmeal, fruits, eggs, bagels, juices

breakfast was amazing, the room was clean, decor was fantastic

we loved the breakfast and used the microwave and fridge for our groceries from trader joe which is around the

nice breakfast included

the room was very spacious with a kitchen which we could however not use due to lack of time

we were overcharged for a laundry service but it was alright

clean rooms, bathroom pods always kept clean, neat decor throughout building, gym was small but also clean, staff was amazing

would also be nice to have a full gym

bathroom door did not close all the way, no privacy. no laundry facilities. no parking.

they were able to accommodate an early check in and late check out

not the right choice for family with kids

doesn t have a room service ud83dude43

great staff and my kids love yo2d2

the bathroom sink is particularly small which for my 2 kids

so many activities for kids in the area, dining places and trader joe s 2 minutes walk away

could have breakfast

staff was excellent including the sweet waitresses that served breakfast.

the hotel is used for student housing, so at night you have kids in the hallways

they didn’t have the breakfast they said they did

there is no small swimming pool for kids upto 5 years as existing pool depth starts with 3

maybe a laundry would be good

atever that's called)

we seen the same set of silverware on the floor from a guests room service order and it stayed on the floor in the hallway for a good full day and overnight

was great, room was clean, room service was good

the gym is really small for a hotel is size.

the gym was modern and the equipment in good working order

the gym and pool were quite small.

and staff were nice, liked the cute little restaurant and bar off of the side of the lobby

room nice closet quiet location great staff at front desk terrace gym bathroom nice size nice desk refrigerator was

peloton did not work in the gym. my room was not cleaned after the first night.

cheers bar is a 10 walk across boston common park, lots of eating places to get to within 10 min walk,

booked a big corner room with a view over the city, travelling with two kids

breakfast was delicious, and michael, our server was great

the guest bar should be open with more hours. the television service should offer more channels.

our room has very large which was great with two teenage kids

didn't eat at the bar downstairs, walk across the street to pressed for great coffee and breakfast

the best part was that it was dog friendly, and there was no pet fee

staff was very friendly and hotel is centrally located. fenway park is 15min walk. wifi is free

i don't remember if there was a gym or breakfast as i didn't have the time to use them

towels were in short supply for the entire 5 night stay until the laundry was delivered back to the hotel in the late afternoon each day

the style of the room. the location. the staff . beautiful hotel. got use of the gym.

rooms, having a sound machine, the gym was really lovely, appreciated the big windows and all the equipment provided- big reason i

a crowded loud nightclub at night with lots of young rude kids (underage

the food options at the bar could have been better.

the staff are very kind and accommodating and did manage to allow us an early check in

teenagers appreciated the gym facilities

the covid-related restrictions, like the closed gym and restaurant, but that wasn't within their control

kids lived the pool

said the breakfast was free for one day and the next day i was charge for it and there is no free wifi

well appointed room and bathroom, helpful staff, loved the breakfast, snacks and beverages at the m club

we called the butler , which is really just your typical room service/concierge, and had to wait 50 minutes for anything to be delivered

breakfast, but i still prefer the european mix of buffet and a la carte menu

good but not remarkable breakfast with excellent staff

there are no dressing rooms in the pool area, so we had to wait around our room for hotel staff before making our way down

breakfast was disappointing

front desk staff super helpful , provided early check in and great with advice about the area

i ordered room service and also dined at the hotel s restaurant and found the food to be excellent

wifi limited to three devices restrictive with our travelling party

ich i would have been happy to pay for) or some other solution to enable

wifi is great

super clean rooms, good breakfast for sure. staff was so nice and helpful.

pool and gym were closed because of covid restrictions, hopefully they will reopen at some

breakfast was provided but underwhelming

unfortunately was understaffed and the pool and gym were closed. sheets were stained.

sadly, i had an early meeting in norwood for 8am so i didn't have time for breakfast. :(

the hotel bar with the dj was nice

the staff at breakfast were really attentive and kind even though we had 3 loud young kids

our kids locked some items in

more options for dinner on the room service menu.

hubby loved gym, water station

the buffet breakfast was a little pricey.

size room and amazing outlook over river express elevators very helpful up and down to top floors gym and pool were exceptional club lounge had excellent food for breakfast and anti-pasto and staff

great location mall connected to hotel. great pool. good food at restaurant

great location, walking distance to fenway. comfortable beds. kids loved pool.

the kids really liked the pool at the end of the day

is great, wifi is good, room

that it really mattered but my english muffin wasn t grilled as i requested, but overall my breakfast was delicious

location. cleanliness. accessibility to bar and restaurant.

gym area had very expensive equipment and pool was perfect

free wifi

my wife asked her to check on the gym equipment, specifically why all the treadmills were stuck in the 'up' position and unadjustable

kids always seem to end up on the pull out couch, which is ok, but not a nice super comfy bed

everything went well except swimming pool

the t; easy to get to without having to drive in boston; cleanliness, staff were friendly, good breakfast, onsite

ng suite) was comfy, clean and spacious, well equipped with kitchenette, sleeper sofa, plenty of electrical and usb outlets, and a large shower

were remodeling so was a little bit inconvenient to get to the gym and the pool and you could only access them by the stairs

no free wifi in room. only common areas.

appreciated the late check out option as well as a coupon to use towards onsite parking and restaurant charges

nice gym

it was a bummer the pool wasn t open

on the 7th floor and the water is cold the hotel is expensive considering that it does not have breakfast included in the

room service was mediocre

fantastic for the purposes of my trip

they cater to family of patients of the local hospitals with free breakfast as well

breakfast due to covid

they made us feel so special (especially the kids) with extra amenities and treatment

the pool and gym area. also the great restaurant zuma

the pool and gym area. also the great restaurant zuma

the pool was great

did not like the breakfast buffet, i felt it was overpriced

very comfortable bed, late check out

location is good,don't know about breakfast

loved the peloton in the gym, the beds and pillow and the view.

room service was quick, easy and affordable.

room service was quite pricy

during a recent stay we encountered hundreds of kids from a middle/high school volleyball tournament

a shame that the gym wouldn t allow my 16 year old son to enter, even with my supervision

enjoyed our stay with our two kids

staff told me my room was ready for early check in at 1 pm but when i arrived it wasn't

i especially enjoyed drinks in the lobby bar and dinner was delicious

staff was great and accommodating for an early check in. we also liked the dog on the lobby.

paid wifi

too crowded bar, $25fee everyday for water& wifi?

no room service until 7:00.

location breakfast bar

were travelling with young kids (2-4), they traveled for free, but thème were no room with a bathtub

room, swimming pool for kids staff and valet were great

restaurant was too fancy for kids and teens for supper

restaurant was too fancy for kids and teens for supper

no early check in, but they texted me as soon as room was available

the room service is excellent

ooking took a payment but hotel had another information); mini bar was empty; room service food has bad taste; this hotel is 100% doesn t cost this

during check in

great hotel. looking forward to the return of the mini bar when checking in at midnight.

only room service

bed, clean room, room service great

when i saw the restaurants were too loud and noisy, the front desk helped me place a room service order with ease

hotel staff went out of their way to solve all our requests - early check in included - with a smile

room service was very quick and delicious

tithe room service was also still available and the food was delicious

r that price it seems fair) - the room service food could be improved

you could have room service as an option

no spa available

the gym is very small and needs a renovation.

the health spa was wonderful

rooms, clean nice restaurant/bar at hotel with outside seating overlooking the harbor shuttle to

at front desk, housekeeping, bar and restaurant were fantastic

i liked the gym

short staffed at the bar. also, would like the bar to have more consistent hours- open earlier.

the service bar none

also we used the spa services which were convenient

spa is good

spa is very expensive but good.

the spa facility and staff were terrific.

gym super nice

the bar and mary ellen she was fantastic

everything was clean, great fresh and they also treated us so good me my wife and my kids are very pleased

has the world class gym in my opinion

the spa was also a great place to workout, relax and unwind

staff very attentive, from valet to room service

enjoyed my visit to the restaurant, coffee shop and gym

ordered room service once and it was

the kids loved the snacks in the room

gym is a bit of as afterthought. i didn't bother

staff accommodated my request for an early check in and two beds

perfect location,good bed,good wifi,good staff

the room was well appointed and the restaurants and spa were superb

the pool spa area and the dinner at the bond with my family

print boarding pass for example), and cookies or muffins for the early birds before any

first up, i got a free upgrade on arrival i requested for late check out and i got it

room service was good, but was

lunch in the bar was great service and nice food

location, extremely friendly staff, fantastic room, great bed, spacious, amazing bar and great service

we also received a complimentary late check out

in early- great location and view of park- friendly staff- great burger and chocolate cake from room