wished it had a pool

laundry on site was an excellent surprise also

transportation, the complimentary breakfast, friendly staff, heat and air condition in rooms, tv/internet in rooms

great breakfast and coffee and tea available 24 hours/day

the lobby, dinning area, kitchen area smelled terrible and had to close my nose every time walked by, and the hallways

complimentary laundry on site

gym was top notch and i was able to do the exercises i wanted

gym

we loved the frr laundry services

the kitchen had all the amenities necessary for us for our trip

variety breakfast, pool, laundry, shuttle to t, helpful front desk, next to boston bowl, clean room, free

only suggestion is for breakfast which was great, is add veggies

pool, closeness to bowling and other amenities, affordable price and amicable staff

we liked the pool, the beds were very comfy as well.

wifi was bad.

dirty laundry left for hours by the lifts

the food was good and the shuttle got me to the airport on time

shuttle to and from the airport and cruise dock

the bar and bartender were

the free shuttle with sam as our driver. he took all the stress away.

the room and gym were very clean and looked quite new. the breakfasts were delicious!

one person staffing both the bar and food service area

cute little breakfast, very nice gym, good laundromat and more gave a very enjoyable experience for a family of 4

the gym had equipment for both muscle and cardio training

bar should have been open as advertised

wifi would log out after a short amount of time being inactive

friendly and extremely helpful staff. breakfast included. gym.

even covid ..i think why 4 n no clean did need repaid back to me room service fee?

gym was good and available 24/7

now we fix that situation real fast & as soon room service came in the saw steaming smoke & tried to accused us of smoking in the bathroom at 5

she loved the pool and the filet mignon

gym and pool.

the bar and staff was amazing

we did enjoy light fare in the bar area the night before

the indoor pool water needs to be heated higher than what it is it's way too cold

the bar wouldnâ ? ? t let you bring drinks to your room.

gym was small

did not like the breakfast selection.

used the gym most days

service checking in was very poor also when i call to inquire about early check in, lady on the phone was rude

perfect location, very clean, delicious breakfast and everyone was nice and friendly

were great—at the front door, at reception and especially the man who was cleaning up after breakfast

breakfast was adequate and location was good center to everything

the hotel breakfast, space, and amenities.

breakfast choices, the roomy suite-like accommodations, the fully equipped kitchen, the smart tv, the housekeepers don't do your room unless you request it before 4 days

breakfast was amazing

the kitchen in the room was a huge plus

i wish the parking was less $ or free (ideal for this location) the breakfast was eh

location, clean, friendly. pool, bikes, good breakfast.

the kitchenette, layout of space.

separation each of the rooms; the kitchen, living room, bedroom and bathroom

large room with kitchen amenities such as sink, refrigerator, microwave, keurig, dishes/dishwasher

great public areas, gym never too busy and well equipped

i didn't love the breakfast either, most of the food was tasteless so i'd encourage the staff to improve that

we didn't use the gym but it was very clean

gym, pool and laundry room all very good

fast wifi, comfy beds, clean, quiet. pool, gym , bar and laundry on site

has a restaurant,bar,gym,pool,pool table

breakfast was fast, tasted great with adequate amount of food

breakfast was just right,room was very comfortable.

pool was definitely on the chilly side which isn't a big deal

breakfast was very good and had a large variety of food

breakfast selection could be better.

new hotel very cleaned and pool very fun

great gym, pool available for guests

many choices there was a pool and gym but i had no time to use them

pool and small gym

hot tub pool breakfast

i liked the shuttle, i liked the pool, i liked the breakfast.

the breakfast bar was fantastic with a different variety of food every day and there was plenty of room

modern rooms, good wifi, good location

no breakfast or room service available, you'll need to be creative about your dining if you don't want to eat

just that hotel didn t have any breakfast but starbucks and other cafes were nearby

there is a roof top bar called six west open site, nice views,

also wanted a late check out and was told i can only have an extra 30 minutes because they were fully booked

felt roomy even with a full kitchen

kitchen area was very convenient

we stayed in a suite so the kitchen was perfect

laundry service,, no room safe, no bar for food and drink in the evening, having to pay for water

a shout out to housekeeping and kitchen crew-i wished i could remember his name that would bring an orange for my dad

the location was perfect near the mall, the pool was clean, and the gym was

plus a pool for the kids or oyster bar for adults

the staff for the breakfast were also absolutely wonderful

clean rooms, gym.

i liked this hotel allowed us to bring our 2 dogs. it also had a nice gym with 24/7 access.

i loved the pool

the area , took kids to lawn on d

andrea at bar was welcoming, friendly and attentive

great location, pool was fabulous!

the location was a little further out walking around with kids. we had to uber a lot.

can't wait to go back again without my kids

pool bar didn’t open until 7:00pm

the spa right downstairs was marvelous

i'm an early riser so didn't bother me but something to think about if you have kids or are a light sleeper

the hotel is very beautiful and clean. the pool and the pool bar are awesome

the decor and that you have the gym, office space/laptops accessible and bar area.

the bar area was also a fun place to go after

the bar was closed but wasn’t the hotel fault due to covid 19

= bartender was very attentive and i wasn't drinking at the bar but he saw me carrying an ice bucket

the decor and that you have the gym, office space/laptops accessible and bar area.

great buffett breakfast

a decent size gym

breakfast was one of the best hotel continentals i've had

the gym is excellent (it has peloton bikes) and we also enjoyed the rooftop terrace

hotel has a beautiful view of the city, good facilities, a good gym, a good bar, incredible dining rooms, and i even got to see meeting rooms

staff also was able to accommodate our request for early check in and late check out

small gym, could had a bit more equipment.

in and check out was great and seemless, otherwise the room service was poor

no room service , early closing of the bar on a saturday night

staff was super friendly, the room service was excellent

ich we didn't use), coffee, waters and fruit available, a recovery room and

during a snow storm with my 2 young kids for a tournament

room service

lounge and bar areas were lovely with a great buzz

we requested early check in and late check out and they cheerfully accommodate us

the gym was small

fast and strong wioth no hoops to ump through, gym small but surprisingly well equipped, cowork space downstairs, coffee at cafe excellent (la

there is even a gym if you are that way inclined

would also be nice to have a full gym

the small gym had everything i needed to get in a good workout

breakfast was a nice mix of hot and cold foods as well as a waffle station that was a hit amongst

nice breakfast, big space room and functional kitchenette for family with a toddler

comfortable room with two tv’s and basic kitchen

room was affordable and it had everything we needed for our family, kitchen was stocked with all necessary utensils and we had a large fridge overall could not ask for

loved the kitchen & aesthetic of the room

to bother to change it and with the later service hanged outside, we were awakened by room service knocking at the

laundry service was just a block from hotel

kitchen closed early for room service friday night. was compensating with 3 breakfast vouchers.

we seen the same set of silverware on the floor from a guests room service order and it stayed on the floor in the hallway for a good full day and overnight

gym

location was great- within walking distant to many boston restaurants, grocery, playground for kids

we would stroll 2 mins for breakfast at pressed cafe (highly recommend the french toast with nutella and banana

free continental breakfast would’ve been nice.

the hotel is used for student housing, so at night you have kids in the hallways

there is no small swimming pool for kids upto 5 years as existing pool depth starts with 3

no room service so had to get dressed to pick up breakfast in lobby.

bed, room, restaurant, gym, atmosphere in the bar, the robot

chromecast/wifi gave us some trouble when we were trying to screen mirror something from our phone, but it was

kids obsessed with robot room service

closed gym

breakfast was excellent

staff, buffet breakfast & location.

no room service room fairly small for the price

late check out

the breakfast was a good value for the money. eggs to order were great and good selection.

they have the option of 2 beds in the room so can sleep 2 adults and 2 kids if required

i enjoyed the cable and also used room service to order some champagne for my boyfriend and i

liked the comfort in my room, i value the gym, good breakfasts, fast check-in/out, willingness and helpfulness of the staff who's ready to

gym is very well

great location and fast room service

excellent gym

the food options at the bar could have been better.

great location and fun theming. check in was easy, and they allowed early check in, no problem.

the staff are very kind and accommodating and did manage to allow us an early check in

also, at the bar they have a grilled cheese sandwich with some pesto sauce in it and that thing is absolutely

ce, in 4 breakfasts)

breakfast, but i still prefer the european mix of buffet and a la carte menu

excellent service, particularly from the butler. enjoyed the gym and spa. the

good but not remarkable breakfast with excellent staff

breakfast was pre-fab

was exactly what i expected: clean, safe, and very comfortable for myself and my two kids

is no late night room service, no food post 11

small but well equipped gym

restaurant was closed, no room service available.

would love to be able to stay again next time possible with kids

kids lived the pool

kids lived the pool

location, pool with kids is a must, great vallet service, friendly staff, rooms aren’t big but comfortable

the yard house bar has a great atmosphere

the courtesy laundry room was very helpful

extremely disrespectful continuing their parties in the hallways after 2am and families with kids screaming woke us up on our last morning

it was clean, spacious, and had a great gym!

we also used the second floor for meetings and was very cozy, the gym was compact and sufficient for a workout

gorgeous rooms and great gym

room service was great quick and a good

messed up early check in, ignored me and chatted with airline staff during checkout

we loved the location! beds were comfy. plenty of space for the attached bedrooms for the kids.

the indoor outdoor pool was nice. the location is amazing and next to all

the websites stated we have robes and a mini bar but that was not true.

pool! and food service!

location, staff, gym

central location, top notch. early check in.

great location!excellent gym a bonus!

loved the gym

hoel charged me ~130 for early check in while on booking i received a messege that early check in is availble upon vacancy

breakfast isn t the greatest for what it s worth, i had higher expectations but the eggs just

did not have breakfast

the kids in the hotel were very noisy and i do not think hotel management did anything about it

corner room with connecting doors to another room where there were loud kids, so you can hear everything

the view!!! the bar 10 had excellent food

also, because of covid everything was shut down except the bar from 4-9 pm, not even coffee available in the morning

room are clean and nice, big gym, pool area perfect, close to all main downtown roads, high level, new

they had free wifi

extra coffee pods, extra bed, etc ud83dude01 the only downside that the gym and spa were closed due to covid

check in, gym, bar

appreciated the late check out option as well as a coupon to use towards onsite parking and restaurant charges

i really liked the pool

were requested for immediately going out of the building, it was really scary time with the kids, till the receptionist came out saying now you can go back to your room it was false alarm

noisy rooms, ugly gym, ac made me sick

coffee in the lobby, the room service food was basic, not great, the toilet in the room barely worked, when we booked the

paid wifi

thermostat worked well, room service friendly and efficient, facilities up to par

i didn t like that breakfast was in the bar and open to non residents which meant it was busy.

very close to nice part of boston

the room service is great and fast

the breakfast was very good und our room had a great view

breakfast and range of food was great

have utensils sent to the room and after 15 minutes had to go down in my pjs and walk through the bar and restaurant to get them

the pool and gym area. also the great restaurant zuma

breakfast was grossly over priced. room and service was excellent.

kids received a small welcome package on arrival

we enjoyed the pool, the rooms was comfortable and clean, and the kids loved the room service

is very well located, the rooms are spacious and comfortable, clean, location is just perfect, room service (and the dinner was superb) (-)room service forgot 5 items 3 that were ordered over the phone and essentials like silverware and (-)of covid, many of the guest services we re not being offered (such as the restaurant, bar, and room service) (-)coffee/tea pot also would have like different room service options and more info on nearby (+) wish room service wasn't quite as expensive add on but forces me to get out and pick it up (+)clean, spacious rooms, courteous staff. excellent location. good food in room service. (-) room service said it would be about 20 minutes, ended up being an hour (-)restaurant/room service very pricey, but it's boston. (-)no room service, you have to order online and picking (+) rooms always very clean, room service very efficient

at the front desk/check-in was awesome

the hotel has so much to do, such as yoga classes, organized runs, a swimming pool, gym, and sauna

the room service is excellent

room service got every item on my dinner order wrong

the bar area was lively with great service and drinks

during check in

the bar was most of the time closed and there was no foodservice at our arrival available

you could have room service as an option

delivered the cappuccino and bar bites with a smile

w quality) with cold milk considering the coffee costs almost 15 usd

location was excellent overlooking the park and close to the spa and pool

also, great gym with a beautiful pool that must have one of the most stunning views in boston

very nice pool (the spa was under refurbishment at the time of our stay) (+) the scent is so spa and refreshing

tithe room service was also still available and the food was delicious

room service breakfast was very fresh, and delicious

see above re breakfast. room service was good generally.

they accommodated an early check in--thank you

the spa facility and staff were terrific.

spa is good

the spa was incredible!

the gym is super.

large bathroom, comfortable bed, the spa and the welcome pumpkin bread and chocolates.

bed and pillows were comfortable; room service was speedy and food was delicious

location! early check in! comfortable and clean room!

hotel bar was overflowing at the weekend so we couldn't spend time there

bar, friendly staff, spacious and stylish rooms and a well equipped gym

enjoyed my visit to the restaurant, coffee shop and gym

caring folks to help us , cozy beds to rest our weary heads, clean rooms,halls and a pool and gym area that sparkled

has the world class gym in my opinion

& spa personnel and hotel personnel who maintained cleanliness of rooms were every so kind and

excellent location, harbour view from room. good food at restaurant. kids enjoyed pool.

after calling room service they came up with 2- 6 ounce bottles, no ice, then they had to get me ice because i

room service was good, but was

didn’t hand me an item i stored with luggage for my kids’s camp

staff, gym (peleton bike!), breakfast, and happy hour. location best in boston. (+) gym was amazing as well as the restaurant (+) great gym (+) great location, wonderful room and a really spacious well equipped gym (+)amazing rooms gym-bar-food service-location (+) the gym was very good (+) we utilized the gym which was top notch (+) the gym was great, even had a refreshment area for water and energy drinks, which was perfect for my (-)they gym has the potential to be much better considering the space available (+)location trendy contessa on 17th floor nice bar gym & kind service it s a 5 star after all !!!

they doted on my kids and absolutely made our trip

the room service was out of this world. all of the food was delicious.

wifi is poor on 9th floor

staff from check in, to room service to housekeeping were exceptionally friendly and helpful

the pool spa area and the dinner at the bond with my family

room service menu

the grana restaurant and the fed bar in particular have been spared no expense

beautiful hotel. staff excellent. only complaint bar wasn t open. breakfast was great

it would have been nice to have a small coffee bar downstairs with fresh creamer

the staff were kind and helpful. the pool was nice.

peloton did not work in the gym. my room was not cleaned after the first night.

ordered food at the bar, hamburger was dry

t included)

for money, complementary snacks and coffee in a comfy lounge, great location, fast wifi, clean and comfortable

the restaurant next door also does a full breakfast, lunch and dinner room service

we didn t take breakfast, but there was coffee - amazing cappuccino- and water available for all guests

breakfast provided in the lovely pub next door was delicious and filling

didn t have breakfast

we ate breakfast at the restaurant and it was excellent

the restaurant was not open for breakfast on the weekends

did not have time for breakfast

i recall correctly), room service was not available at 8pm on sunday night due to the restaurant only having one server

we were able to get early check in and late check out

i was very happy at the late check out time of noon to maximize our time

the restaurant food was tasty and the bar was lively but not too noisy

coffee shop downstairs and oyster bar that also served a la carte which was convenient as it was starting to snow

location. dog friendly. bar and restaurants. comfortable beds.

cheaper breakfast would be good.

the amazing doorman gave our kids boston scrapbooks that kept them entertained in the

i was asking late check out if possible - my flight was at 7

little thinks: they fid not have gluten free bread and the continental breakfast was very limited

love the little bar area with small sink

bar area was really nice

i also used the fitness centre which was very good

staff, starting with sherley but extending to the valets, reception, engineers, bar men, etc were all singularly

part of town to walk around right across the street from boston common and beantown grill and bar right next-door that has fabulous food and drinks and the bartenders and staff are amazing

absolutely loved the location of the property and the downstairs bar was very nice as well as the wine/cocktail hour in the evening for hotel guest

so. clean. loved the gym. quiet.

staff went above and beyond to help us during our stay, the hotel was spotlessly clean and we had room service on every day we requested it

the existing bins are small

fridge, food thru room service

the hotel bar was great

comfortable beds, lovely gym and bar

close to everything. early check in was super beneficial. staff was very friendly.

twice i've stayed here now and whilst the standard room is not that big it's very quiet , the gym is very good

the price of $23 for room service mac n cheese meal.

and of course, the kids loved the revolving door

the hotel prior to arrival to ask if our room would have a fridge as i needed to have one for kids

a snack breakfast bag to go

the shuttle was 10 minutes, at most (granted, it was 5 am

at front desk, housekeeping, bar and restaurant were fantastic

the breakfast was excellent and it was so nice to have a the free hotel shuttle

bed was comfy there were no relaxing reception areas the lifts smelt of smoke breakfast not included the trash lorry was right outside our room and woke us at

also breakfast is not included in prices and is very expensive

arranged early check in

had nice bar and

the bar was nice and quiet, some evenings had live music but wasn't overly loud

however the moment i walked into the lobby and saw the bar and lounge area i knew i made the right decision

fantastic location and the staff was great offering an early check in and late check out

the pool is significantly smaller than it appears in the pictures.

room service was nice. view was wonderful.

no kids food on room service, pool was closed

did quite a lot of walking all over the city, so didn't need the gym

bar could be quite busy with two tv screens showing both baseball and ice hockey at the same time

we were given an early check in and nicer room for our anniversary

friendly front of house staff. very helpful. great location to explore boston. late check out.

located, huge room with kitchen, awesome pool and bar with outdoor terrace

the bar on the 8th floor was amazing

pull out might be ok for little kids, but not

friendly staff, clean rooms, well-stocked and clean breakfast area

laundry facilities on the property

well equiped room with kitchen

the pool was was to small.

room

the swimming pool is small but warm, excellent for kids

one dryer in the laundry room was out of service and the other still left my small load of laundry damp

discount available on the website, but wish there were more discounts for parents picking up kids from college

time we came in the door, the kids from the valet parking helped us

also i didn't receive a wifi password but i also forgot to ask

wifi didn t work for the last two days and they said they were getting it fixed but think it was

if you stay here please go to the oyster bar restaurant downstairs

t room service will bring it)

room service was fast and helpful

restaurant is expensive, not an hotel for travellers with young kids

location, slow wifi want you to pay for premium, some maintainance issue seem neglected like only one lift dont

ice machine

small breakfast selection and small gym.

the 'made to order' breakfast was so delicious

breakfast was delivered at the time requested and was really good

complementary wine and water and the breakfast was great

i’m sad i didn’t get to use the gym, but i’ll be back for a longer stay to try it

modern and contemporary design, good bar and breakfast place

we like the gym and the front desk staff, who are always pleasant and knowledgeable

gym

we had a nightcap in the bar and the bartender was so busy

the boston public market is right across the street and is great for any meal or a drink at the bar inside or out on nice days

location and price, gym availability.

pool was nice. very clean and comfortable room

that they only have a seasonal pool

is great, facilities (pool and gym) were also great to use

so my kids where mostly sad

the staff were welcoming and friendly, and the food served through room service was delicious

i would have loved to have stayed in the bar area for a nightcap but not with the loud music and teenage atmosphere

s supposed to be available during the weekend and it

room service was great

the ambiance of the entrance and bar area was very inviting

breakfast was ok, the exercise/ fitness room was pretty poor and the staff was fine but not that friendly

fitness center

fitness center is definitely a bonus

no gym as depicted

free water in the gym.

the gym treadmills were out of service

we wish the bar had been open.

i wasn't expecting early check in - but was able to

no kitchen

online deceiving, strange room layout, had to ask for towels, no washcloths, nothing in kitchenette area, 5th pull out bed not made had to ask for sheets, shower difficult to figure out,

staff at the check in and at the bar

room, friendly service, early check in / luggage storage, clean and quiet, nice large modern tv, 40 second walk from north

the on-site bar and restaurant made it easy to grab a meal or drink without leaving the hotel

gym had complimentary protein bars

requested for late check out only to find out i was billed for it when i got back to my country

do wish the rooms had more drawers or a hanging bar for clothes

went to awesome free breakfast and mentioned we just woke up at 10:00 and the food server said we can have an extra hour

the breakfast was just ok: the standard cereal, bagels, english muffins, plus some fruit

the gym was perfect for a quick workout

lovely lounge and bar area and very cool gym

the gym was well-equipped, and the hotel’s location was perfect—just a short distance from the city

small but good gym

loved the gym