the room itself had good wifi and basic amenities like toiletries, kettle and tea/coffee

staff where brilliant, the gentleman who worked it the bar was lovely and very attentive!

location, cleanliness, decor, lots of parking spaces, staff

excellent, loads of parking spaces. beautiful place. great food and a1 staff

eventually ended up in the golfclub to ask directions

no tomatoes at breakfast sloping roof above the shower

noise from bar

great breakfast

staff very helpful and friendly. room very comfortable. breakfast very good.

friendly local s friendly a home from home breakfast excellent cooked to order so piping hot great place to relax and unwind with beer garden

very friendly staff, clean & comfortable room, plenty of parking and great breakfast to set you up for the day

plus there was plenty of parking on site

loved everything the phoenix suite was amazing and the spa bath was so nice, the bed was comfy the pillows were so good all of it was great

breakfast was abundant and delicious with so much choice, we felt very spoilt

staff kept the bar open longer for us

great bar with pool table and tv. lovely restaurant. great size and very clean rooms.

bonus of a nice bar and excellent bonus of an indian restaurant attached to the hotel/pub

had a lovely restaurant and bar . would recommend a visit, definitely will stay there again.

even though there was a busy restaurant and bar underneath the bedrooms, never heard a thing from downstairs

beds spacious rooms awesome bathroom excellent toiletries adequate tea bar attached indian

staff, nothing was too much trouble (special thanks to the lovely night porter for the bar service)

breakfast was lovely, plenty of choice and our room was light and airy, quiet at night even though

great bar , room snd breakfast

superb breakfast and evening meals

the breakfast was huge, well cooked and very tasty

i then returned early to get some lunch, which was delicious, do some work via the free wifi and then have a quick nap in my car before my long journey home

team were lovely - great with the kids (and the dog (-)kids running around in the bar area (-) kids running past nocking on door and running away from 6 (-)didn t like the fact that there was a kids party on when we were in bar having a quite drink trying to any way and kids running back and (-) most of the staff just kids, no conversation or manners though the older ones

we were asked if we want any room service, newspapers or a wake up call

wifi great, easy access to restaurant/pub, quiet in evening, free parking, close to durham center

breakfast room parking staff

7.50 charge for room service to over priced

the grounds were lovely too and there was plenty of parking

room service bar and breakfast

do with some modifications mostly in changing area of the spa and bathrooms are pretty

is a fabulous hotel for a weekend break - thought the crazy golf and table tennis were a lovely touch

helpful great little walks at the back of the hotel with children access to the spa including pool a big

plenty of free parking available

we asked if there was anything they can do early for us, even a banana for the kids would've sufficed

the wifi was a bit slow and the food was really good but a bit pricey.

great space outside to walk the dog which is great for us plenty if space all round, spa facilities are

the breakfast was tasty

the spa bath was fantastic the bed, the bed was something else

not informed of breakfast times & how a tab would need to be opened to order room service, so had to go to hotel bar to

the breakfast was very nice also, including the service

no spa or hot tub facilities

room available for early check in

i travelled with my 3yo and is was ideal, deluxe room had plenty of space and the kids menu in the bar was spot on

the breakfast was amazing

didn't know about in advance) where there were several pathways, a lovely surprise to walk before breakfast - and good the breakfast was

hotel for a get away, comfortable clean rooms, lovely to walk around the lake, lazy in the bar with

also, the bedroom is over the hotel kitchen and at 6

couldn't fault our stay at all, also must stay if your having a drink in the bar during your stay the bar has a great vibe and gets busy

were attending a wedding so needed an early check in time hotel rooms were ready so this was very helpful se were able to get ready and

very enjoyable stay. good bar food, with friendly staff, comfortable bar/ lounge area.

renovations taking place. no kitchen services available but when completed will be lovely

lovely breakfast, location easy to get to. plenty of parking, nice staff.

& 5) and it wasn t really big enough

has a gym, bar and restaurant on site! great staff and room was clean and tidy

did not have evening meal, but breakfast was fab.

the kids loved the bunkbeds

so welcome and no hassle with a slightly early check in

t broke the bathroom

- spacious, comfortable, cosy and a lovely view of durham *service - good service in regards to early check in and late checkout *

cosy, quirky and a lovely place to stay. great wifi!

wifi didn't work or accessable later in the evening or early morning

easy easy check in , lots of car parking , room we had was spacious , comfy bed , lots of ample hot water for shower , nothing is

friendly staff and spa members

peaceful, lovely surroundings. plenty of parking space and free. comfortable spacious room.

pool ,food ,staff and location

the gym was well equipped but a little tired looking in places

the wifi was good quality and easy to connect to

my light bite at the bar was excellent and the service very good

breakfast was great, with excellent help-yourself bar and selection of cooked breakfasts, table service

room service was quick

in the room which leads to all information that usually would have been given at the hotel ie room service menu, hotel information etc

their prices up because it was graduation week and no real room service options for an early start - would expect

had something to eat in the hotel bar, so it wasn’t to much of an inconvenience, though the kids were hyper about

very friendly staff in the bar who were welcoming and fantastic with our little kids

late check out so didn't feel rushed at all

no free wifi...bit mean!

guests were sniffy when the kids were loud playing in the pool but that's to be expected with older swimmers

gym and spa were great

nice spa and gym facilities

no wifi route to follow

swimming pool beautiful

bar only had two choices of lager, fosters and birra moretti

i'm sure they would have given me room service

had a couple of ev chargers

good food and plenty of parking

i can't praise the staff highly enough they were all amazing especially ashley in the bar and

never used the gym or pool bcoz we were too busy

it would be better if you had access to the gym the next day before you check out

be aware that the pool cost is £15 not £10 but still worth it

the pool was a 10 second walk

location the gym and welcoming staff

the locals in the bar were so welcoming

dog friendly bar and rooms, with a lovely walk in the woods opposite

homely traditional pub , lovely beef and pork sandwiches for lunch and fab breakfast the next morning, very friendly landlady and staff , we stayed in the chalets which were

parking for the motorbike

cluding reasonable bar prices) & 100% recommend will definitely use again

had to book urgently in the afternoon for the same night stay for 2 adults and two kids

room was very clean, the location fantastic, the staff especially in the bar were brilliant, the evening meal was perfection, only thing to let it down was breakfast, i

let down by less than high speed wifi

had to book urgently in the afternoon for the same night stay for 2 adults and two kids

wifi speed

couldn't have been better.. all the staff were amazing the bar staff were epic

we stepped through the hotel room door, the view out of our doubles doors that lead on to the golf course is amazing

spa area great we just wished we paid extra for use of hydro pool etc

arriving late at the hotel parking near to the main hotel building is a bit of a struggle

both the room and bathroom were beautiful. the spa facilities were wonderful!

and there is a happy atmosphere around the bar also

really nice people ud83dudc4d neil on the bar was a legend ud83dudc4d

nice quiet bar to sit it

the location was beautiful kids lived playing in the stream

at this property on our way from scotland to scarborough to break the journey up for the kids

breakfast plentiful and a good choice

good breakfast also

free wifi

we were happy with everything else including the room service which was efficient

reception answered the phone promptly, room service was excellent, and i only paid for a standard room in the end, not the superior, so it

the breakfast that was included was also very good

bed was great. bar looks cool. nice vibe

breakfast was delicious and beautifully presented

room very comfortable, staff very friendly and helpful. breakfast very good.

very helpful staff, great restaurant and bar on the ground floor

the breakfast is lovely and we find the bar is a really nice place to sit in an evening after a busy day

ordered room service as we were tired and it was great

was generally very clean and presentable with very comfy beds, plug sockets next to the bed, tv, wifi and a decent bathroom

feel that sometimes the customers in the bar area are over looked especially when there is a function on that you are not part

com, 1st we had to pay to use the gym/spa facilities which we were told we wouldn t have had too if we had booked direct with the

the hotel gardena and the exterior paintwork need attention. whats happened to the golf course?

i liked the spa and the restaurant

clean and quiet. room service was great!

we used the spa facilities our little boy really had fun the staff were so helpful especially in

the pool been open but it won't be long we were told

if you enjoy golf there’s a golf course next door

the actual location of the castle is amazing, great sights of the valley or golf course from any window

the food is top notch and always hot plus a golf course right next door

or, if you prefer, a golf club or cricket grounds or a stream to fish in for entertainment

ambiance and bar was so welcoming & enjoyable

easy parking and location to all areas of interest make this a great location with access to all major

he opened bar and allowed us to get food delivered in as late checking in

parking

bar onsite, scenic grounds of the countryside

modern and clean , bar obviously a plus point , staff wonderful and engaging , nice friendly

at 9 pm the kitchen did close so at 9.20 pm after checking in no possible dining

beware the breakfast, its massive!!!

refurbished to a very high standard - excellent bar and restaurant food menu is great and all very reasonably priced - will definately stay here

the open dining room, at breakfast staff and guests were whisking past.

service staff (one only front of house & multi-tasking with check in / check out, one in kitchen)

i stood at the bar 45 minutes waiting to be served

lovely setting and beautiful inside. particularly the bar and restaurant area

hotel , lovely room ,clean with all amenities, good location ,nice bar area, plenty of parking, very helpful staff especially amy on

breakfast was ok, good choice, however, we had to ask for butter for toast and no sauce available

good breakfast to boot

re birdseye, sorryud83dude2c)

the garden spa was an extra cost of 25pp which i think was a little much for an outdoor pool

with lounge/dining/kitchen area and the facilities of a 5 * hotel on hand was perfect for a girly spa trip

if it s not on the menu we were late for dinner so the bloke on reception drove us there in a golf buggy and picked us up

i was not advised that the outdoor infinity pool was not included the spa experience and clearly extra

i was told i could come into the bar and watch the tv they had there

bar had a relaxed and comfortable atmosphere

although a pub i heard no noise from the bar even on a busy friday night

a lovely bar downstairs with a great restaurant

it was close to where i was working, the food in the bar was very good.

swimming pool jacuzzi hot tub everything about this hotel was absolutely amazing couldn't fault a thing it

lovely hotel, friendly staff and nice pool/facilities

the room service meal was hot and very tasty

the kids hot tub was only filled the first day which was a shame but they loved the pool!

gym and swimming pool was great

the bar staff and waitresses are great

really friendly staff, brilliant meal and breakfast was perfect. will definitely return.

amazing as per lovely staff, breakfast gorgeous

breakfast was awesome, expected a mug of tea, i got a china pot of tea with a little jug of milk,

convenient location for croft circuit, with nice cooked food and bar what more could you want!

evening meal menu was extensive and choice of breakfast was superb

of free parking, clean room, comfortable bed

parking, countryside, staff

service, accommodation and delicious breakfast, surrounded by beautiful countryside

beautiful grounds and enjoyed the fire engine bar and a meal in the restaurant

comfy bed, bar and restaurant onsite, breakfast and the choice was fantastic and lovely and hot

kids eat free

good location,very central, gym, cleanliness 10/10 cleaning staff so helpful & friendly.

friendly staff, clean, decent equipment in the gym

staff are great and even gave the kids the time of day

nice breakfast included, pleasant staff at night in the bar and in the daytime

the lady on reception/ bar was fantastic and our evening meal was lovley

lovely bar and restaurant on site

we ate down at the champs sports bar , excellent a 10 min walk, decent prices, lovely food

food in thai restaurant exceptional and nice bar downstairs for drinks

bar restaurant excellent beers and food with very friendly staff room nice and cosy and easy parking

staff friendly - accommodated a late check out and were very helpful

full english breakfast wasn't nice , room service was late ,

the room, staff, room service were excellent

the menu in the stables restaurant was less comprehensive that the room service one

rooms and fantastic breakfast

location good. breakfast and rooms excellent

breakfast was outstanding

super location. really enjoyed dinner and breakfast.

the bar had an excellent variety of beer, wine and sprits

had really nice dinner in the restaurant and the breakfast had a good choice of cooked breakfasts

location was perfect, beautiful grounds and our room was stunning, room service and food in the bar area was delicious and well worth the

plenty of parking and hotel has a spa too

we even made use of the spa which was very nice also

spa facilities available

service time for food was frustrating breakfast and then dinner even though we booked table not ready and waited 20 mins then a long time

the black horse for a wedding the marquee was far better than i expected it had its own bar, kitchen & toilets the the chandeliers look amazing

lovely kitchen, master bedroom & bathroom

breakfast was pretty good too

brilliant breakfast

bar area was comfortable with plenty of entertainment on the weekend evenings

accommodating for an early check in (having travelled 6 hours for a friends funeral) & an early (4am

was some choice language from some of the locals at the bar

there was a little noise from the television in the bar area at night, but if you book above a pub, what do you expect

lovely rooms, comfortable bed and very clean. downstairs bar is very nice with friendly locals.

comfy bar that serves good real ales and good sized meals

breakfast really nice with help your self tea and good selection of coffee

on sunday the bar had closed so we never got to sample the bar area, but it is a sleepy village feel

room was amazing and extremely spacious,huge bed,large bath,and good selection of beers in the bar with a pleasent

food and rooms and the best part was having the kids play area-fantastic for us as we have a lively 3 year old