man on reception spoke good english and was very helpful and friendly, there is also a great bar and restaurant in the hotel,would definitely stay there again, thanks tina and tony

to the airport, bar downstairs, and you can also order food

rather scruffy and run down, apart from entrance and bar area

the bar restaurant were considered our local when we lived in t he area some years ago

we had a snack from the bar area which offers a small menu of sweet and savoury crepes

bar staff were rude and grumpy

friendly we asked for iron machine to iron our clothes and they helped us within second , the wifi is so good and the cleannes of the room and everything is so great and i loved the mint smell

and chairs the only service was a bakery next door that never opened till very late and a bar

bar next door for beers and coffee

el late check out

great people nice hotel clean and large free parking for our tour van.

easy to access from the motorway. good bar next door for food. free parking. friendly staff

great location plenty of parking bays good tavern next door for dinner and breakfast

easy parking, plenty of space

proximity to motorway and buses into granada, local restaurants close by. easy parking.

the restaurant and the bar are in the same building.

we got back from the city we were told the bar and restaurant closes on a saturday night however there was an excellent chinese restaurant 2

rushed to get there before the bar closed only to be told the bar and restaurant does not open fri, sat or sunday

the bar staff were slow

clean great bar and cafe,

the hotel because of the information provided , however , there is no restaurant , only a snack bar , there is no lunch or dinner menu as the snack bar is not open from thursday to sunday ,

friendly reception, comfortable room. bar available for drinks. secure parking. nice place.

lovely pool, vineyards and garden

the bar had no food except for olives

the bar is quite basic

i suppose, if i were to be very picky, i would just mention that it would have been nice if the bar staff had been a bit less grumpy

apart from the hotel, cleanliness, staff, bar etc, parking was easy

the onsite bar was good and there was food available

the pool and outside space were great for relaxing, away from the city

half of the hotel was closed, including the gym which was one of the reasons why we chose this place

the hotel is clean and has a large pool which is great in the summer

bedroom we were initially alocated was on the floor above the kids play area and was noisy

miss a small fridge in the room. opening hours of the pool should be more wide.

free secure parking and wifi. buffet breakfast was included and there was a good choice.

fast wifi

helpful staff, underground parking and strong wifi in rooms makes a deal

great for parking. great wifi. great for a stopover on motorway

i expected the wifi to be better in a hotel this size.

the breakfast was exceptional, again probably the best breakfast of all among about a dozen hotels on

no treadmill in gym

spacious rooms and a nice breakfast

breakfast and dinner with a large selection and high quality products

good sized room, good breakfast and gym. the bathtub is a bonus

the bar was closed (covid measure?). there were a coffee and candy machine instead.

pool has no bar or food service

the staff and the swiming pool

group of school kids left to run around making a noise. not good for guests

from the great location to the beautiful rooftop pool overlooking the sierra nevadas the staff the breakfasts and proximity to the bus stop and

staff, beautiful spacious rooms, nice buffet, lovely indoor pool for the kids and dogs being allowed was amazing

the wifi was average and parking around the hotel is difficult

lastly, the wifi connection was very poor in our room

gym

2 gym facilities in the hotel building.

very modern hotel and the roof top bar is an excellent addition with great views over the city

the older gentleman who checked us in was accommodating but the other man who gave us the wifi password had it wrong

pool was out of action for my first day it had no water in it even though reception told me what

full breakfast, pool, roof top bar with granada views topped it off

the rooftop bar and restaurant were quite nice

dium firmness), body pillows, blackout curtains with no light leakage, delicious room service, very clean, reliable wifi

not good for kids, the pool isn t big enough and the feel is more adults only

there is a spa area, which unfortunately we could not try out as they don't allow kids inside

room service was excellent

great wifi and an unexpectedly roomy bathroom by european standards

room sound proofing was not existing (could hear kids in adjacent room talking and shouting all the time)

for the room's telephone is absolutely outragous and can cause problems in case you travel with kids who accidently dial numbers while playing with it

very noisy at night. we could hear kids running down corridors until past midnight

gym is not practical, does not have much equipment in and too small

he enjoyed the room service a lot :)

staff on reception (kim) and in the bar (manolo)

manolo at reception and the bar was fantastic - keeping our daughter entertained while we waited to leave for our train

just a small choice for breakfast.

very good breakfast

breakfast was good choice for price

tram from bus station or train station leaves you 50 metres from your hotel spacious room lounge bar in hotel services good food till 11 pm ideal if you arrive late staff at reception good english

perfect location.lovely bar which serves good tapas.would definitely stay again.

nice bar downstairs

good hotel in prime location with a nice bar and terrace.

lots of bars/cafés close by

very helpful staff on reception,in the restaurant, at the bar and room attendant.

was coach loads of school kids on skiing trips when we were there , so meal times were a bit chaotic

location seems to me safe and can go with kids as well

poor bar staff never about

even gave us back toys the kids left in the first room

they give us early check in

facilities like the kitchen, daily room cleaning, laundry room, and balcony spaces are all great bonuses, as are the large rooms (with lovely views

full kitchen on the main floor, and a very fancy lounge to hang out downstairs, there was even a gym and weight room

location, kitchen/laundry-room/gym-room/seminar-rooms

the complimentary laundry service was a thoughtful and convenient addition

location, kitchen/laundry-room/gym-room/seminar-rooms

kitchen was set up with microwave, refrigerator, plates, etc

the kitchen and room was very clean has everything you need and the staff very helpful.

staff was very helpful and available 24h room service breakfast in the city center

the kitchen is small.

the room is huge and there is an equipped kitchen

wifi never worked so it was hard for us to book things for our future plans

room service was prompt

wifi signal was rubbish

the bar next door which belongs to the hotel does a good breakfast our stay here was terrific value

wifi.

staff without exception from reception to valet parking to room service were of very high levels of professionalism and spoke very good english

great service in the bar and restaurant particular y monica

in the evening hung up on me while trying to call to ask for menu for room service

free wifi was very slow

full amenities of qualities, excellent room service every evening remake bed and chocolates with a courtesy note

50 euro surcharge per person for room service

we waited in the bar and after 25 minutes and asking several times at the reception if our taxi had arrived a

they have 1 pool in their spa area but no outdoor pool (i think the photo suggesting this may have since been removed (+) the rooms are spacious, elegant, and impeccably clean, with thoughtful details that reflect refined taste and a (-)the water temperature in the spa room - was expecting a hotter bath. (+) the linens are dreamy, the food delicious, afternoon snack lovely, spa pool very relaxing after a full day of walking (+) the little pool in spa is a huge plus (+) the spa is small, and you have to reserve it in advance (we called 30min beforehand and it was free), (+)heated pool at the spa was so relaxing and complimentary with a reservation

the luxury of the kids having their own bedroom and bathroom was perfection

most appreciated was the gifts of fresh bottles of water every evening when room service came to offer a turn down service

they let us have late check out with no extra!

free wifi and mini bar (no

perfect location to explore granada. great breakfast and very nice clean boutique hotel

breakfast was good but could have had a few more fresh items

a fair few sun lounges and the little bar / snack area near the pool was also great

staff were super (roberto in reception and oscar in the bar were both brilliant help to us, as first time visitors to the

also laundry delivery happened both days before midnight right under our window, which we could hear

you can make use of a small swimming pool and rooftop terrace

location is excellent, breakfast is good, gym is fine and staff make their best to assist.

also gym and wellness facilities but we didn't use these

room, really well equipped and with rooftop bar with views to the alhambra

shame that the spa costs extra...

bar has an excellent view of the

location excellent staff excellent spa fabulous

spa and massage was excellent

friendly service & early check in

breakfast breads did not seem fresh, no pool.

right to the heart of the city very kind stuff late breakfast

did not like the 10 euro charge for a small bar of chocolate that we thought was complimentary we also did not like the charge for our very

location is perfect, the facilities are brilliant, the bar is lovely, the spa is luxurious, the breakfast was top notch

roof top pool was a bit disappointing

we have kids

spa water circuit was small

the rooms are big, the breakfast is excellent and the gym very useful

spa you have to pay €19 per person

good wifi

clean, comfy room with great wifi and a fridge

location, free wifi, very friendly staff, spotless, airco, double glazing so quiet.

location was very convenient and the daily room service and cleanliness excellent.

location, wifi, cleanliness, leaniancy with checkout, communication.

location great ,nice interior ,desk allowed us to get local laundry picked up .

the laundry service that we desperately needed wasn't working

no coffee in the hotel and no laundry facilities.

the wine bar adjacent reception is a great place to stop before dinner for a glass of wine and tapa

wifi was good and the room very

we had 3 rooms: a ‘triple’ room, has a sofa bed perfect for 2 kids and separate large double bedroom, and large bathroom a twin room,

the wifi seemed slow but only a minor issue.

the wifi was really not good, very intermittent .

very clean. good wifi. downtown location. check in staff were excellent and friendly.

in the other hand, the hotel is clean, room service is excellent, and the hotel close to all transportation

wifi was spotty.

wifi goes on and off a lot!

wifi was working well

pool, very comfortable bed, tourist sights and town centre within walking distance, granada itself

breakfast was delicious

was lots of different things to choose from for your breakfast with each dish replenished when needed

rooms , helpful staff and roof terrace with sitting area and pool

breakfast + clean rooms + comfort + spacious room + location + quiet room we had a pleasant stay at

nice suite for kids

kathy was helpful in many ways: she gave us directions, tips about the alhambra, sent out our laundry and had it back a few hours later, and upgraded our room for us

have liked tea/coffee facilities in the room as there isn't really a proper bar , just room service

the wifi is a bit slow, and breakfast is not very varied.

poor wifi

is a lovely old but renovated hotel with a nice bar area and spacious rooms (superior double)

the bar in the hotel isn't the coziest, but there must be literally 350

i have not manage to use coffee maker but the coffee in bar was likely much much better.

has in the room nespresso, and a mini bar (so you have a little fridge)

the bar closed early so we used local bars

sun deck and gym was nice. room was clean and modern.

no swimming pool.

very nice hotel - modern, renovated, clean, with very comfortable bed, selection of pillows, good wifi, spaciousbathroom, good ac

minor observation was that the room service telephone operator spoke in broken english so perhaps this could be improved for the

always happier if there is a gym!

where cars and motorbikes go very fast and can be dangerous walking as little space , mind the kids

convenient quadruple room for a family with kids but advise that shower provides no privacy

noise from the street all night long which did not allow us to sleep, terrible for 3 young kids

breakfast, location, value fir money, screaming school kids

was superb rooms spacious and very clean and ready for an early check in breakfast was excellent car park was perfect staff very

location, near the major bar & dining area as well as the alhambra

room service every day

location, staff and wifi

the room was very clean, smelled good, and the room service was adequate

the room was spacious and clean with good wifi

beautiful breakfast buffet

we did not want one but had a conjoined room where it was clear there were kids through the door

air conditioning only served adult bed-- kids area was warm because there was no additional air conditioner

very good breakfast double bed good

perfect location, great breakfast, clean

the hotel is lovely, with an olde-worlde feel, we had a huge room with spa bath and rituals bath products, and even got bbc news - first time on our trip

nice extra to have spa bath in the room

the spa bath was a treat to relax in at the end of the day

is that, due to my room being on the first floor and opposite the stairs that led down into the bar and restaurant, it was quite noisy for a few hours in the night, however eventually quietened

sometimes had to wait for the waiter of the bar to finish attending the tables, because the waiter was in charge also of the hotel reception

the jacuzzi/spa bath was amazing

hotel well located and had all the facilities: bar and restaurant.

loved the large bathroom with spa bath.

you have to pay $8 euro to use the gym and it smells of the chlorine from the jacuzzis

bar prices very reasonable

having a spa is huge added value and also great restaurant downstairs

spa wasn’t open

… the staff, the facial treatment, the spa area, highlight is the fresh breakfast

is a bit older, so creaking stairs inside the room made it hard to move around silently when kids were

stayed in room 16 which is just opposite the laundry room

in room laundry service was convenient and quick/

the staff were very friendly and did laundry for us for a very reasonable price

when rowdy kids camped under our window the cigarette smoke permeated the room.

reception staff was friendly and helpful, the room was quiet, clean, and comfortable, wifi was great, and the location is perfect for seeing granada

the excellent breakfast is served in a medieval basement crypt

the breakfast was delicious and enough to fill you up before a day of exploring the city

excellent wifi

the breakfast buffet had a great assortment of foods

we loved the terrace bar overlooking the alhambra

a well equipped gym and beautiful roof top deck are also available

slightly underwhelming gym - but all in all that s a very minor comment.

i wish the gym had free weights :)

the hotel also sets itself apart with an on-site cafe, restaurant, breakfast buffet room, gym, and library