lovely pool, vineyards and garden

the hotel because of the information provided , however , there is no restaurant , only a snack bar , there is no lunch or dinner menu as the snack bar is not open from thursday to sunday ,

friendly reception, comfortable room. bar available for drinks. secure parking. nice place.

the restaurant and the bar are in the same building.

we got back from the city we were told the bar and restaurant closes on a saturday night however there was an excellent chinese restaurant 2

clean great bar and cafe,

rushed to get there before the bar closed only to be told the bar and restaurant does not open fri, sat or sunday

the bar staff were slow

el late check out

free parking

didn t say a word about anything wifi passcode, checkout time, breakfast option

easy parking, plenty of space

parking, only a 10mins car journey to nevada shopping centre

good parking free , comfortable suite with dim lighting i liked.

helpful staff, underground parking and strong wifi in rooms makes a deal

great for parking. great wifi. great for a stopover on motorway

free secure parking and wifi. buffet breakfast was included and there was a good choice.

i expected the wifi to be better in a hotel this size.

wifi lidl on door step free hot drinks really comfy beds staff are helpful over all i ws happy with

the pool and outside space were great for relaxing, away from the city

half of the hotel was closed, including the gym which was one of the reasons why we chose this place

the hotel is clean and has a large pool which is great in the summer

bedroom we were initially alocated was on the floor above the kids play area and was noisy

miss a small fridge in the room. opening hours of the pool should be more wide.

man on reception spoke good english and was very helpful and friendly, there is also a great bar and restaurant in the hotel,would definitely stay there again, thanks tina and tony

we had a snack from the bar area which offers a small menu of sweet and savoury crepes

the bar restaurant were considered our local when we lived in t he area some years ago

rather scruffy and run down, apart from entrance and bar area

to the airport, bar downstairs, and you can also order food

bar staff were rude and grumpy

and chairs the only service was a bakery next door that never opened till very late and a bar

bar next door for beers and coffee

friendly we asked for iron machine to iron our clothes and they helped us within second , the wifi is so good and the cleannes of the room and everything is so great and i loved the mint smell

the outdoor swimming-pool is also great

pool on the roof excellent

the rooftop pool is stunning and the views were great

nice pool not too busy

bar and restaurant staff especially felix and marona were very attentive and friendly

i ended up taking a taxi after walking a little bit with kids

good sized room, good breakfast and gym. the bathtub is a bonus

the bar staff fantastic and the desrts we ordered to eat in the bar were exceptional and well priced

spacious comfortable room. very pleasant bar and restaurant. friendly staff.

nice hotel in a good location. room was spacious, nice bar area. wish we had longer!

very modern hotel and the roof top bar is an excellent addition with great views over the city

it was an nice room just renavatid, and the gym was ok.

was fine except the free wifi, it was not working well and if you wanted a faster speed, you would have to pay

evening and lunch (granada is cheaper than other parts of spain) +good place to stay with small kids, the swimming pool with the floor window is attractive

location, restaurant on the roof, swimming pool with a heating

great breakfast, great gym, great spa and massage facilities.

not good for kids, the pool isn t big enough and the feel is more adults only

room service was excellent

there is a spa area, which unfortunately we could not try out as they don't allow kids inside

excellent amenities with a fantastic spa and small pool, bar and sun loungers on the rooftop

the breakfast had little choice

staff, as ever, were excellent - from the bar staff, the waiter at breakfast, the reception staff, cleaning staff, and the garage man

manolo at reception and the bar was fantastic - keeping our daughter entertained while we waited to leave for our train

just a small choice for breakfast.

breakfast was good choice for price

only kids' sweet cereals available - selection of healthy cereals would have been nice

for the room's telephone is absolutely outragous and can cause problems in case you travel with kids who accidently dial numbers while playing with it

ac very quite and efficient, all the staff were very friendly and the breakfast was first class, bar food was also very good

very noisy at night. we could hear kids running down corridors until past midnight

wifi didn't connect right away

comfortable beds and pillows good breakfast spread spa accommodating staff

room service charges for cutlery or any request for basic items

tra paid) and gym included

exterior swimming pool

facilities are good and the kids love the pools

they give us early check in

good wifi

the kitchen is small.

v quiet and huge rooms with lounge kitchen bathroom and bedroom

convenient location. good lounge and bedroom and good wifi. polite staff on reception.

loved the location, spacious one bedroom apqrtment with a kitchen, on the main street but quiet

nice bar in lobby

even gave us back toys the kids left in the first room

location seems to me safe and can go with kids as well

a group of school kids staying at the hotel loud yelling and noise in the hallways late at night

single beds were forced in one room, no room to walk for 2 adults and 2 kids

perfect location.lovely bar which serves good tapas.would definitely stay again.

friendly, professional bar and restaurant staff and good food,well presented and prepared and excellent wines

lovely bar with brilliant tapas free with every drink and nice restaurant menu

lots of bars/cafés close by

nice bar downstairs

couldn't get room service at 21:30 although we were told it was open until 22:00

good restaurant, very nice bar and excellent breakfast

wifi was great

great service in the bar and restaurant particular y monica

wifi not good

location, kitchen/laundry-room/gym-room/seminar-rooms

the residence has the gym, 2 kitchens where you can cook, also a patio so you can chill outside with a nice view

appreciated the laundry facility- so able to wash my travel clothes

location, kitchen/laundry-room/gym-room/seminar-rooms

the complimentary laundry service was a thoughtful and convenient addition

balcony view. pool views amazing. bar service to rooftop pool amazing. friendly staff. helpful.

great but small gym to keep you fit

location is excellent, breakfast is good, gym is fine and staff make their best to assist.

hotel is also equipped with small fitness room and spa service

small criticism was related to the pool, gym and outdoor area

wifi signal was rubbish

wifi.

wifi worked well, there is a mini fridge which was very useful

the rooms are very dated and could do with being redecorated and the wifi is very slow.

the wifi was extremely slow, sometimes not even working.

the view from the rooftop bar was exceptional as the sun set over the alhambra it was a wonderful place to have a drink

staff were very helpful and the spa facilities were very good considering the size/location of the hotel

the place was great, the spa awesome and the staff was super friendly

roof top bar abs the location . big rooms with sun in the afternoon . nice breakfast

a beautiful roof top area with bar that overlooked the alhambra great breakfast good location to all attractions and restaurants

they have 1 pool in their spa area but no outdoor pool (i think the photo suggesting this may have since been removed (+) the rooms are spacious, elegant, and impeccably clean, with thoughtful details that reflect refined taste and a (-)the water temperature in the spa room - was expecting a hotter bath. (+) the linens are dreamy, the food delicious, afternoon snack lovely, spa pool very relaxing after a full day of walking (+) the little pool in spa is a huge plus (+) the spa is small, and you have to reserve it in advance (we called 30min beforehand and it was free), (+)heated pool at the spa was so relaxing and complimentary with a reservation

everyone was very helpful throughout our stay and promptly tended to all our needs, room service staff was also very attentive

the luxury of the kids having their own bedroom and bathroom was perfection

7-week spanish road trip breakfast food and service excellent lovely rooftop bar & terrance great wifi throughout valet

homely and clean. all the details ! excellent room service. true luxury! small and friendly

breakfast a location were perfect. beds was comfortable and check in and out easy

perfect location to explore granada. great breakfast and very nice clean boutique hotel

breakfast was reasonable and worth the value

no bar or lounge to get a drink at the end of the evening

very friendly staff and excellent breakfast as well

the laundry service that we desperately needed wasn't working

no coffee in the hotel and no laundry facilities.

location great ,nice interior ,desk allowed us to get local laundry picked up .

wifi sometimes cut in and out at night, and as with many older hotels in spain, you can hear some

wifi was a bit spotty.

regrettably the hotel does not have a clients bar or lunch and dinner dining.

wifi shows we are connected but we are unable to send photos or upload to social media from any

the room was very comfortable, and the wifi was solid

hotel is clearly not accessible to people with disabilities or kids in pushchairs

a wall with our bedroom so we could hear everything in that bathroom, from toilet flushes to kids wailing

when rowdy kids camped under our window the cigarette smoke permeated the room.

in room laundry service was convenient and quick/

our kids enjoyed a lot for staying in an old style palace and having a doublex room

the walk to plaza nueva was 5 minutes and breakfast was delightful

hotel staff is friendly and very helpful in tending our needs especially for an early check in and advising us where to do our laundry nearby

breakfast not so good

the hotel will even have a bag of laundry serviced for you for a slight fee

we had a family room for 4 people and kids got their own

nice extra to have spa bath in the room

the spa bath was a treat to relax in at the end of the day

the hotel is lovely, with an olde-worlde feel, we had a huge room with spa bath and rituals bath products, and even got bbc news - first time on our trip

friendly service & early check in

is that, due to my room being on the first floor and opposite the stairs that led down into the bar and restaurant, it was quite noisy for a few hours in the night, however eventually quietened

loved the large bathroom with spa bath.

hotel well located and had all the facilities: bar and restaurant.

the jacuzzi/spa bath was amazing

sometimes had to wait for the waiter of the bar to finish attending the tables, because the waiter was in charge also of the hotel reception

good wifi reception

location was very convenient and the daily room service and cleanliness excellent.

wifi didn t work on one of the days; electronic went out for a while one day

location, wifi, cleanliness, leaniancy with checkout, communication.

location, free wifi, very friendly staff, spotless, airco, double glazing so quiet.

wifi was weak and the cable channels were not

did a late check out to 5pm which was no bother

laundry service was fast and affordable

room was on the roof top bar side so a bit loud. suggest a street side room

slightly underwhelming gym - but all in all that s a very minor comment.

the wifi seemed slow but only a minor issue.

the wifi was really not good, very intermittent .

didn t have wifi in my room for the first day and it didn t get fixed till second day so a little annoying

we had 3 rooms: a triple room, has a sofa bed perfect for 2 kids and separate large double bedroom, and large bathroom a twin room,

wifi was good and the room very

was superb rooms spacious and very clean and ready for an early check in breakfast was excellent car park was perfect staff very

super clean and beautiful rooms, lobby, and bar area

the bar closed early so we used local bars

i have not manage to use coffee maker but the coffee in bar was likely much much better.

the restaurant was not open for dinner but they served some of the same menu items in the bar and they were very good

has in the room nespresso, and a mini bar (so you have a little fridge)

wifi was strong

excellent wifi

great roof top bar with view of the alhambra

in the other hand, the hotel is clean, room service is excellent, and the hotel close to all transportation

it had a tv and wifi

spa is a bit ran down - the foul smell and water in the pool that is a touch too hot

also, the spa was really nice and the staff helped us with all questions we had really fast and easy

wifi does not work very well

nothing other than we couldn t stay longer. breakfast is pricy!

parking, dinner reservations, booking massages at the turkish baths, and even arranged same day laundry

cool looking room with nice vibe. comfortable bed and pillow. good wifi connection.

because the wifi was dreadful

a booklet in the room indicated laundry service was available, but it wasn't.

location , staff and breakfast

convenient quadruple room for a family with kids but advise that shower provides no privacy

noise from the street all night long which did not allow us to sleep, terrible for 3 young kids

where cars and motorbikes go very fast and can be dangerous walking as little space , mind the kids

breakfast, location, value fir money, screaming school kids

great staff excellent bar and breakfast service and helpful staff

there were also a group of college kids at breakfast on the first day

we did not want one but had a conjoined room where it was clear there were kids through the door

good location and early check in upon arrival. very comfy bed.

location lovely bar fabulous staff most comfortable bed and pillows

wifi was very fast

location is excellent, a lot options for tavernas tapas bar and night life

we had a room with the balcony and the wifi was terrible.

was really bad - kids complaintes a lot

the tv worked great, as did the free wifi

gym doesn’t open until 10

the spa was a little bit outdated.

the lounge and bar is fabulous

and a well-equipped gym

bar prices very reasonable