el late check out

clean great bar and cafe,

rushed to get there before the bar closed only to be told the bar and restaurant does not open fri, sat or sunday

we got back from the city we were told the bar and restaurant closes on a saturday night however there was an excellent chinese restaurant 2

the bar staff were slow

the restaurant and the bar are in the same building.

lovely pool, vineyards and garden

the hotel because of the information provided , however , there is no restaurant , only a snack bar , there is no lunch or dinner menu as the snack bar is not open from thursday to sunday ,

friendly reception, comfortable room. bar available for drinks. secure parking. nice place.

free parking

didn t say a word about anything wifi passcode, checkout time, breakfast option

easy parking, plenty of space

parking, only a 10mins car journey to nevada shopping centre

good parking free , comfortable suite with dim lighting i liked.

man on reception spoke good english and was very helpful and friendly, there is also a great bar and restaurant in the hotel,would definitely stay there again, thanks tina and tony

helpful staff, underground parking and strong wifi in rooms makes a deal

great for parking. great wifi. great for a stopover on motorway

free secure parking and wifi. buffet breakfast was included and there was a good choice.

i expected the wifi to be better in a hotel this size.

wifi lidl on door step free hot drinks really comfy beds staff are helpful over all i ws happy with

to the airport, bar downstairs, and you can also order food

we had a snack from the bar area which offers a small menu of sweet and savoury crepes

rather scruffy and run down, apart from entrance and bar area

private parking, easy access to the autovia, friendly reception.

the bar restaurant were considered our local when we lived in t he area some years ago

and chairs the only service was a bakery next door that never opened till very late and a bar

bar next door for beers and coffee

friendly we asked for iron machine to iron our clothes and they helped us within second , the wifi is so good and the cleannes of the room and everything is so great and i loved the mint smell

the hotel is clean and has a large pool which is great in the summer

the restaurant and the pool were nice and the staff really

gym old rooms very dark old depresssing

nice pool but not cleaned up, very quite due to covid19 we enjoyed it

eveything was closed !!!!!! the kids zobe , the pool ....we went home early .

the outdoor swimming-pool is also great

pool on the roof excellent

the rooftop pool is stunning and the views were great

nice pool not too busy

bar and restaurant staff especially felix and marona were very attentive and friendly

i ended up taking a taxi after walking a little bit with kids

good sized room, good breakfast and gym. the bathtub is a bonus

the bar staff fantastic and the desrts we ordered to eat in the bar were exceptional and well priced

spacious comfortable room. very pleasant bar and restaurant. friendly staff.

nice hotel in a good location. room was spacious, nice bar area. wish we had longer!

very modern hotel and the roof top bar is an excellent addition with great views over the city

it was an nice room just renavatid, and the gym was ok.

was fine except the free wifi, it was not working well and if you wanted a faster speed, you would have to pay

evening and lunch (granada is cheaper than other parts of spain) +good place to stay with small kids, the swimming pool with the floor window is attractive

location, restaurant on the roof, swimming pool with a heating

great breakfast, great gym, great spa and massage facilities.

not good for kids, the pool isn t big enough and the feel is more adults only

room service was excellent

there is a spa area, which unfortunately we could not try out as they don't allow kids inside

excellent amenities with a fantastic spa and small pool, bar and sun loungers on the rooftop

the breakfast had little choice

staff, as ever, were excellent - from the bar staff, the waiter at breakfast, the reception staff, cleaning staff, and the garage man

manolo at reception and the bar was fantastic - keeping our daughter entertained while we waited to leave for our train

just a small choice for breakfast.

breakfast was good choice for price

they have 1outside and 1inside pool , kids corner , spa

it is a kids friendly hotel, there are many facilities for children and my kids had fun there.

room service for just ice and the key not working

tra paid) and gym included

the wifi was average and parking around the hotel is difficult

internet wifi connection could be faster

will be perfect if the wifi signal is stronger and secured

the room was clean and offered a lot of additional services

small gym, sometimes overwhelmed reception staff

when we woke up in the morning, there were many kids just going home past our hotel

even gave us back toys the kids left in the first room

the bar and restaurant staff went above the call of duty

very helpful staff on reception,in the restaurant, at the bar and room attendant.

poor bar staff never about

a group of school kids staying at the hotel loud yelling and noise in the hallways late at night

good hotel in prime location with a nice bar and terrace.

perfect location.lovely bar which serves good tapas.would definitely stay again.

lovely bar with brilliant tapas free with every drink and nice restaurant menu

lots of bars/cafés close by

nice bar downstairs

they give us early check in

staff were helpful, room was a good size, the room service breakfast was good value and tasty.

the apartment was spacious, quiet, clean and the kitchen was well equipped

loved the location, spacious one bedroom apqrtment with a kitchen, on the main street but quiet

convenient location. good lounge and bedroom and good wifi. polite staff on reception.

v quiet and huge rooms with lounge kitchen bathroom and bedroom

appreciated the laundry facility- so able to wash my travel clothes

the residence has the gym, 2 kitchens where you can cook, also a patio so you can chill outside with a nice view

location, kitchen/laundry-room/gym-room/seminar-rooms

location, kitchen/laundry-room/gym-room/seminar-rooms

the complimentary laundry service was a thoughtful and convenient addition

great service in the bar and restaurant particular y monica

the bar was fantastic with the best sangria we had in all of our spanish travel

the reception, excellent food at the restaurant and great wine selection, very nice staff at the bar along the historical inner

free wifi was very slow

good restaurant, very nice bar and excellent breakfast

balcony view. pool views amazing. bar service to rooftop pool amazing. friendly staff. helpful.

great but small gym to keep you fit

location is excellent, breakfast is good, gym is fine and staff make their best to assist.

hotel is also equipped with small fitness room and spa service

small criticism was related to the pool, gym and outdoor area

wifi signal was rubbish

wifi.

wifi worked well, there is a mini fridge which was very useful

the rooms are very dated and could do with being redecorated and the wifi is very slow.

the wifi was extremely slow, sometimes not even working.

to add to the amazing team at the front desk, room service and the concierge when i told them i m sick and not feeling well, i was treated like

the food in the restaurant was well presented for breakfast and dinner and tasted fresh, well cooked and seasoned

when the roof terrace bar gets its licence in june 2023, i would then further improve my rating to best rating available

homely and clean. all the details ! excellent room service. true luxury! small and friendly

7-week spanish road trip breakfast food and service excellent lovely rooftop bar & terrance great wifi throughout valet

delicious breakfast with different foods to try each day

breakfast very tasty and varied

no bar or lounge to get a drink at the end of the evening

cleanliness, location , price , style , prices of mini bar are very reasonable

free wifi and mini bar (no

the view from the rooftop bar was exceptional as the sun set over the alhambra it was a wonderful place to have a drink

staff, location and the spa was incredible

bar has an excellent view of the

staff were very helpful and the spa facilities were very good considering the size/location of the hotel

a beautiful roof top area with bar that overlooked the alhambra great breakfast good location to all attractions and restaurants

the laundry service that we desperately needed wasn't working

no coffee in the hotel and no laundry facilities.

location great ,nice interior ,desk allowed us to get local laundry picked up .

i suppose, if i were to be very picky, i would just mention that it would have been nice if the bar staff had been a bit less grumpy

the bar is quite basic

apart from the hotel, cleanliness, staff, bar etc, parking was easy

the bar had no food except for olives

the onsite bar was good and there was food available

friendly service & early check in

nice suite for kids

great location , the duplex room is enjoyable, kids love it , the room is clean too

we required laundry service and it was done by the bag for 15

hotel staff is friendly and very helpful in tending our needs especially for an early check in and advising us where to do our laundry nearby

helpful in tending our needs especially for an early check in and advising us where to do our laundry nearby

our room was simple, but spacious and clean, with perfectly working ac and wifi

wifi didn t work on one of the days; electronic went out for a while one day

tv, wifi, air-condition works very well

the hotel was clean and we had free wifi

no parking and no room service, but central location has tons of options

the room was very comfortable, and the wifi was solid

wifi did not work the first few minutes when i arrived, but later was

the room was very clean, smelled good, and the room service was adequate

request it twice since the first day we realized it seemed as if they forgot to send someone or room service to bring us that, so on the second day we had to wait for the maid to knock on our

wifi sometimes cut in and out at night, and as with many older hotels in spain, you can hear some

when rowdy kids camped under our window the cigarette smoke permeated the room.

water from the toilet, doors closing, doors opening, somebody sneezing, kids talking, playing etc

in room laundry service was convenient and quick/

the staff were very friendly and did laundry for us for a very reasonable price

it was nice to have a laundry service -very reasonable price

nice extra to have spa bath in the room

the spa bath was a treat to relax in at the end of the day

the hotel is lovely, with an olde-worlde feel, we had a huge room with spa bath and rituals bath products, and even got bbc news - first time on our trip

wifi quite slow.

i like in-room service, but i do like more coffee (only one was possible) (+) the breakfast was exquisite, and we got it in a basket as a room service

wifi was good and the room very

didn t have wifi in my room for the first day and it didn t get fixed till second day so a little annoying

wonderful staff, great bar downstairs and excellent location

the location is perfect, the facilities are brilliant, the bar is lovely, the spa is luxurious, the breakfast was top notch

breakfast breads did not seem fresh, no pool.

had wifi only 1 night of the 4 i stayed in the hotel

water at the bar was 4!!!!

wifi in our room,idid mention this on the first night the second morning / evening and night, had

sometimes had to wait for the waiter of the bar to finish attending the tables, because the waiter was in charge also of the hotel reception

hotel well located and had all the facilities: bar and restaurant.

the jacuzzi/spa bath was amazing

is that, due to my room being on the first floor and opposite the stairs that led down into the bar and restaurant, it was quite noisy for a few hours in the night, however eventually quietened

loved the large bathroom with spa bath.

wifi was strong

excellent wifi

excellent in room wifi

it had a tv and wifi

in the other hand, the hotel is clean, room service is excellent, and the hotel close to all transportation

the bar closed early so we used local bars

has in the room nespresso, and a mini bar (so you have a little fridge)

the restaurant was not open for dinner but they served some of the same menu items in the bar and they were very good

the bar in the hotel isn't the coziest, but there must be literally 350

i have not manage to use coffee maker but the coffee in bar was likely much much better.

location great. wifi worked well.

loved the patio, terrace, food options, helpfulness of staff, location & laundry service.

- the rooftop bar had a good menu, good service, good view, and accepted our diners club credit card

doing laundry there was relatively

a well equipped gym and beautiful roof top deck are also available

was superb rooms spacious and very clean and ready for an early check in breakfast was excellent car park was perfect staff very

convenient quadruple room for a family with kids but advise that shower provides no privacy

breakfast, location, value fir money, screaming school kids

noise from the street all night long which did not allow us to sleep, terrible for 3 young kids

where cars and motorbikes go very fast and can be dangerous walking as little space , mind the kids

because the wifi was dreadful

wifi didn t work at all

wifi hardly worked at all in our room.

parking, dinner reservations, booking massages at the turkish baths, and even arranged same day laundry

the excellent breakfast is served in a medieval basement crypt

my children like the bunk bed and special book for kids. the location is very good.

very good breakfast double bed good

good location and early check in upon arrival. very comfy bed.

breakfast was excellent

room service refusing to bring up ice bucket rather told us to go down to restaurant

pool, very comfortable bed, tourist sights and town centre within walking distance, granada itself

small, clean pool, although some of the beds need changing

room, great breakfast (cold and warm) and car parking nearby city center for very good price

rooms , helpful staff and roof terrace with sitting area and pool

bliss to cool off in the rooftop pool

the kids loved the breakfast (a bargain (-)was really bad - kids complaintes a lot (-)no where because they thought my room was flooding based on white noise audio i had to sleep the kids

it is in the center of granada and close to many bar and restaurants.

wifi was not working

comfortable bed and good wifi

wifi signal wasn't great in my room, the signal would drop

rmally i don't use the pools but this time i did dûr to the heat wave, 44°c that day) the gym does not get air (very confines space) so i didn't use it

a longer stay! bar service in the pool area.

spa you have to pay €19 per person

super bar and rooftop pool lovely food

spa was out of action which was a shame we couldn’t relax after a long day of walking