the view, cleanest and great service at pool and front desk

i used the pool, sauna, and the spa parlor

i used the pool, sauna, and the spa parlor

the pool was also full

very comfortable room and bed great hot shower pool was great included breakfast was delicious

nice backjard, very nice swimming pool

laundry was quite fast, taking my clothes in the afternoon and returning it at

it was a nice enough place. professional but cold. convenient parking. nice pool!

location, restaurant, wifi signal was good and personnel.

the breakfast is good and the beds are comfortable.

breakfast is excellent

i chose this hotel as they list breakfast being served from 6am, and i needed to be at work at 7 so

was hard and very uncomfortable, wifi was sohen it worked, breakfast selection was poor food did not seem

good breakfast though small selection. very comfy beds. secure and good room cleaning.

she was waiting for us at the door and kindly guided us to the parking area, checked us

easy to find. secure parking.

the staff is friendly and the hotel has its own parking space.

location parking

staff was friendly dinner area was good to work indoor parking was good

parking is quite a hike with luggage.

bar area is quite nice, and the barman was very friendly

beds comfortable, hot water, and ok wifi

despite breakfast for volley event was ready, they did not offer to other clients despite egg bar people was available, management staff at breakfast place was not friendly

also, there's an unheated pool in the middle courtyard and we happened to have a room that opened up to it

the beds were comfortable and the included breakfast was good

the breakfast was included, but pushed a lot of

staff was nice and helpful, complimentary breakfast, secure parking,

pet friendly. nice staff. 10 minutes away from val’quirico. full breakfast included.

the hotel has an indoor pool

location, secure parking

the beds are very comfortable, the room service is exceptional, and the central garden is very charming

good breakfast, convenient location and parking. authentic building.

nice staff and secure parking. good location close to the main square.

we wanted to have access to the facilities of the hotel like the restaurant and the pool, but we were too far away from it

bar and activities are a great plus

hacienda had different things to do; horse riding, pinpong, little football, tennis, sqash and a pool the rooms had enough plates and microwave and

indoor pool was great,restrooms and showers clean, the only thing was the sauna wasn’t

pool was too far from rooms, water was not warm, there were not many chairs to sit and hard to find

the bar staff were a+ the swimming pool was great

uffet with a lot of options to choose

the parking was good and security was great

price was reasonable though and parking felt safe

i like the gym and the pool

space is super clean, the staff were very friendly and the complimentary breakfast was surprisingly better than most hotels

easy access from highway. breakfast.

me the breakfast was good enough, the staff very kind and about location is a nice place if you are

very clean, excellent service, very good breakfast,all the stuff gather you with a big smile’s

proximity to the airport cleanliness complimentary breakfast

the location was great. i did not have breakfast

it was a good clean room. they had free laundry service.!

breakfast is not perfect but pretty good, both days they had eggs of some kind, yoghurt with fruit,

maybe need to have a variety of breakfast

breakfast staff was very helpful and cheerful

the gym is very well equipped and has everything you need to make a 2 hours exercise routine

new building, great restaurant and gym

i recoment this hotel 100% breakfast included buffet amazing location next to the freeway i love this hotel vip services

staff is very friendly, reasonable breakfast

great breakfast and service

breakfast would have been nice.

and were so looking for forward to our stay and visiting the omelette lady in the morning for breakfast

parking for my motorcycle

the pool area was not clean and overcrowded

great facilities that include a nice gym, pool, spa, restaurant, and more

the pool had longer hours so i could site see during the day and swim at night/early morning

for 4 people and they only put 3 towels and additionally there were no towels available at the pool

2 burner electric stovetops, full size dishwashers, dishes, utensils, pots and pans, kitchen towels, dish soap, clean sponges, paper towels-- namely everything a family needs for

great staff,comfy bed, good water pressure in shower. good kitchen area.

really clean and and the workers are friendly and helpful , there are restaurants around and gym

the gym was perfect

65 usd we got a fabulous suit with kitchen, king size bed, living room and big balcony dinner and breakfast was included and the staff even brought us complementary beers everything was

facility was excellent, friendly staff and fitness studio

excellent room service

hotel and grounds, nice swimming pool

the staff was incredibly gracious about helping us park in a place that we would be able to get out of

buffet, fitness center, friendly staffs, quit comfort

breakfast buffet had a lot of great options, comfortable and clean beds.

breakfast was absolutely fantastic

breakfast price was a little too expensive

they have a climatized pool

great room, comfortable bed, very nice gym and pool.

the breakfast was really good, buffet and with a lot of variety

breakfast was okay, but didn’t like that they said the 2 kids with me would cost 50 pesos extra each child

the wifi is fast, and the beds are comfortable

breakfast- food and service fantastic

the breakfast that was included was the best i ve had in mexico

noisy interior room, as children play in swimming pool and patio

location, all staff were very attentive and helpful, fantastic mexican patio within the hotel, kids loved the playground and swiming pool

and helpful, fantastic mexican patio within the hotel, kids loved the playground and swiming pool

the little kids park and the open outdoor space.

it would suddenly spit water out, it was quite frightening for the kids

breakfast was amazing

very clean, good breakfast, lovely staff

good breakfast

breakfast tasted good, the bed was comfortable and i loved the waterfall shower

were a little confused as to whether or not we were paying for a breakfast to be included with our room beforehand

the size of the room was good. the tv and the parking zone is plenty.

the parking spaces are very accessible and practical.

the stay included breakfast (though it wasn't mentioned in the reservation)

some parts of the hotel need some maintenance, ie the pool

room service food is average

room service was terrible

the free parking is nearby and quite big

great valet parking room was comfortable great free wifi internet tv so you can log in your favorite streaming service nice atmosphere in the lobby

the staff in the restaurant and valid parking were very nice and efficient

great location for our needs, nice restaurant.for dinner and breakfast safe and secure parking .

left at 6 am so we never had breakfast ,but we have stayed here a number of times as it is a great location to visit family, the

were not clear about breakfast for kids under 2 years old

buffet breakfast was good value at 150 pesos per

great breakfast, nice heated pool, comfy bed, located right beside a bus station that allowed us to easily take a day trip to

the pool was a little bit dirty and there weren't enough seating options around it

but then again its not that a big of a deal as my kids loves swimming in every hotel we stayed, and compared to the other hotels in puebla this one

they stayed for a while at the bar and then went to a master suite

in aprticular the staff at the bar are so kind and so friendly

security in the parking lot was good and we had no concerns about leaving our vehicle overnight as the parking

breakfast was free

good breakfast, lots of choices, great and quiet room, staff very friendly, location to stores

i enjoyed the breakfast and excellent service.

everything excellent. good location, great gym, large swimming pool, delicious breakfast.

pool water temp - in the bathroom, nothing to but your stuff

- there is a pool, but the water water very cold

othbrush

pool wasn't clean

- hot water for shower: be patient, sometimes takes 3 minutes - parking

managed to use the gym only once

- breakfast is pretty good - big, comfortable bed - overall the room was spacious and neat - the bar is good though they didn't have a drink list

- nice to have gym, but some equipment hadn't been serviced for ages

lovely spacious modern bedroom. great breakfast

nice service with good price pretty impressed by the parking garage downstair your room

but there was no room service

however, when i left the building to go get one, my partner and i realized the valet parking guy and front desk lady were serving the group at the entrance, constantly entering to the

ordered some room service, it was a bit expensive compared to food in puebla and not very good

ps not included of course) and very convenient

amazing spacious room, impressive entrance hall, great menu for room service

parking available good bed and very clean

is great, secure parking

beds are comfortable, there is a pool and kids area

the pool (which is maintained at a perfect temperature) (-)swimming pool is small. i would like to have it a little bigger. (+)really good property overall. we loved the swimming pool in particular. (+)the receptionist was really nice and helpful and there is an area where kids can play next to the pool (+)and the cholula nearby, it's also not too far from the center city by walk they heat the swimming pool so you can swim even when the weather is a bit (+) beds are comfortable, there is a pool and kids area (+)great pool, great service! the place to leave the car was great (+)has parking and a pool (+)swimming pool (+)hotel, we enjoyed a lot the swimming pool

let us do an early check in with no trouble at all, room was clean, comfy, everything felt new

breakfast was basic, wifi weak and slow in the rooms.

the room was clean and spacious and the parking space is at the place. good location.

hotel with good breakfast

we liked the free parking and the breakfast

valet parking in private parking space. safe area. spacious room. comfortable bed.

location and free parking

big plus was the free parking lot

of noise, bugs on the walls, bad wifi, bad breakfast

dn t needed it, but beds were changed every day) delicious bakery just across the street, laundry around the corner

the wifi was spotty and frustrating to use.

loved it. beautiful rooms, excellent pool and gym, great breakfast. just great.

breakfast had a plentiful buffet of both mexican and traditional american options

love the pool on the rooftop and the view to oversee the town

great place with great rooftop pool and bar. very nice staff.

great breakfast, elegant rooms ans facilities, great service