the hotel has an indoor pool

location, secure parking

the beds are very comfortable, the room service is exceptional, and the central garden is very charming

good breakfast, convenient location and parking. authentic building.

nice staff and secure parking. good location close to the main square.

indoor pool was great,restrooms and showers clean, the only thing was the sauna wasn’t

bar and activities are a great plus

hacienda had different things to do; horse riding, pinpong, little football, tennis, sqash and a pool the rooms had enough plates and microwave and

pool was too far from rooms, water was not warm, there were not many chairs to sit and hard to find

we wanted to have access to the facilities of the hotel like the restaurant and the pool, but we were too far away from it

location and breakfast

was hard and very uncomfortable, wifi was sohen it worked, breakfast selection was poor food did not seem

good breakfast though small selection. very comfy beds. secure and good room cleaning.

more breakfast variety

i chose this hotel as they list breakfast being served from 6am, and i needed to be at work at 7 so

location, restaurant, wifi signal was good and personnel.

it was a nice enough place. professional but cold. convenient parking. nice pool!

the pool was also full

laundry was quite fast, taking my clothes in the afternoon and returning it at

very comfortable room and bed great hot shower pool was great included breakfast was delicious

nice backjard, very nice swimming pool

the view, cleanest and great service at pool and front desk

i used the pool, sauna, and the spa parlor

i used the pool, sauna, and the spa parlor

she was waiting for us at the door and kindly guided us to the parking area, checked us

easy to find. secure parking.

the staff is friendly and the hotel has its own parking space.

location parking

staff was friendly dinner area was good to work indoor parking was good

breakfast is good. cost needs review

everything! location, staff, pool, amenities.

the parking lot is on the back of the hotel and no one helps you with your baggage

facilities pool food location clean

parking is quite a hike with luggage.

the beds were comfortable and the included breakfast was good

pet friendly. nice staff. 10 minutes away from val’quirico. full breakfast included.

the breakfast was included, but pushed a lot of

staff was nice and helpful, complimentary breakfast, secure parking,

they have a climatized pool

great room, comfortable bed, very nice gym and pool.

the bar staff were a+ the swimming pool was great

uffet with a lot of options to choose

the parking was good and security was great

price was reasonable though and parking felt safe

i like the gym and the pool

great facilities that include a nice gym, pool, spa, restaurant, and more

the pool area was not clean and overcrowded

parking for my motorcycle

for 4 people and they only put 3 towels and additionally there were no towels available at the pool

the pool had longer hours so i could site see during the day and swim at night/early morning

great breakfast and service

breakfast would have been nice.

i recoment this hotel 100% breakfast included buffet amazing location next to the freeway i love this hotel vip services

staff is very friendly, reasonable breakfast

and were so looking for forward to our stay and visiting the omelette lady in the morning for breakfast

the gym is very well equipped and has everything you need to make a 2 hours exercise routine

new building, great restaurant and gym

my older son loves the small gym and i appreciate the spacious laundry room

hotel room had a full kitchen and it was super clean. nice shower.

my older son loves the small gym and i appreciate the spacious laundry room

sometimes they notice and make you something special, but that means you can't just have a breakfast in a rush as you usually do when out on

staff lovely rooms comfortable bed and the complementary breakfast was delicious with varied assortment of nice choices

the location was great. i did not have breakfast

breakfast is not perfect but pretty good, both days they had eggs of some kind, yoghurt with fruit,

wonderful clean room and great breakfast.

it was a good clean room. they had free laundry service.!

free coffee and espresso 24 hours, and there is a breakfast cafeteria, but i didn't have the time to stay for breakfast

i did not had breakfast!!!

easy access from highway. breakfast.

proximity to the airport cleanliness complimentary breakfast

me the breakfast was good enough, the staff very kind and about location is a nice place if you are

very clean, excellent service, very good breakfast,all the stuff gather you with a big smile’s

facility was excellent, friendly staff and fitness studio

excellent room service

hotel and grounds, nice swimming pool

the staff was incredibly gracious about helping us park in a place that we would be able to get out of

buffet, fitness center, friendly staffs, quit comfort

breakfast buffet had a lot of great options, comfortable and clean beds.

breakfast was absolutely fantastic

breakfast price was a little too expensive

quiet. pool

it would suddenly spit water out, it was quite frightening for the kids

the pool is cold

the little kids park and the open outdoor space.

the pool water was freezing cold!

breakfast was okay, but didn t like that they said the 2 kids with me would cost 50 pesos extra each child

delicious breakfast, spacious room with extra bed / crib for free

excellent breakfast with plenty of hot and cold choices

the wifi is fast, and the beds are comfortable

breakfast was okay, but didn’t like that they said the 2 kids with me would cost 50 pesos extra each child

the size of the room was good. the tv and the parking zone is plenty.

the parking spaces are very accessible and practical.

pool water temp - in the bathroom, nothing to but your stuff

- hot water for shower: be patient, sometimes takes 3 minutes - parking

cold swimming pool

pool wasn't clean

- there is a pool, but the water water very cold

the spacious rooms at a very reasonable price with safe parking for cars and a nice swimming pool

the wifi went out a couple times but otherwise was very good.

wifi signal very weak

rooms were big, gym and swimming pool perfect

did not use the gym

the rooms were so small and old the breakfast was so terrible !!!

great location for our needs, nice restaurant.for dinner and breakfast safe and secure parking .

left at 6 am so we never had breakfast ,but we have stayed here a number of times as it is a great location to visit family, the

great location for our needs, nice restaurant.for dinner and breakfast safe and secure parking .

and upgraded our breakfast to a cooked one

name (definitely started with an r) but on our last night we enjoyed a couple of drinks at the bar (also gorgeous

in puebla that we only had one meal in the restaurant downstairs (as opposed to the one by the pool), and that meal was an unremarkable late breakfast

great place with great rooftop pool and bar. very nice staff.

the property itself is beyond words: amazing pool with a one of a kind view, beautiful decor and details that it doesn’t even feel like a

new gym equipment

very friendly staff. a great breakfast selection

breakfast with different types of food

the breakfast and the location were really good. just few steps from down town

the breakfast was very average to be in mexico.

comfortable and having an ac was a plus, great breakfast and friendly service all over.

we love our spacious room very comfortable soft big beds & pillows great breakfast

the breakfast, spacious room with two queen-sized beds, no smoking in the entire hotel, and free parking

the beds are very good and the room service is a bliss

people in hotel are very friendly and breakfast is good

i love the location and the breakfast. everything was awesome

some parts of the hotel need some maintenance, ie the pool

staff were very efficient and they let me do an early check in

the gym has great equipment for a hotel gym, david at the bar was excellent

i loved the heated pool and the gym is ok

breakfast and the evening time to spend on bar counter

good location, pool on the roof well done design of the lobby area. rooms with lots of space.

breakfast was marvelous

there's also a convention center and bar nearby that blare music - there is appatently no such thing as a noise ordinance in mexico

rooftop pool is impressive, but it rained so unfortunately we didn't have the chance to use it

wifi service

gym and spa were under renovation, so i couldn't use them

gym and spa were under renovation, so i couldn't use them

the room had no windows outside, only intothe inner corridor. no gym, no pool.

gym could be attached but nothing drastic. i enjoyed it regardless.

few problems included some poor information at the spa/gym given by the coordinator as well as inconsistent wifi and someone banging down below through

spotty wifi, only close to window

the wifi coverage is poor,

wifi also is very weak and nonexistent at times in the majority of the room

the wifi or hot water were not so good.

cable service, wifi, it's clean

were working from the hotel)

poor wifi

although each room had its own wifi connection, the one in our room was sporadic, so we had to use a different connection which

the wifi is stable enough but sometimes was cutting during calls

would have preferred more reliable and secure wifi, and i found the cafe convenient and delicious but a bit overpriced

they stayed for a while at the bar and then went to a master suite

great buffet nice pool and playground for kids very good location

concierge, valet and breakfast staff were exceptional

is a great location, the restaurants and bar are good

breakfast was too crowded. coffee shop was not opened. bar was not opened

breakfast service and options. no room service available at nigth

everything excellent. good location, great gym, large swimming pool, delicious breakfast.

the gym, the pool temperature, the breakfast, the room.

the area around the pool was nice to walk my dog

i like the gym

) wifi can be very bad

the wifi did not work

parking

wifi patchy at best in room

of noise, bugs on the walls, bad wifi, bad breakfast