the pool was surprisingly large and felt very safe

a good king bed, great housekeeping, good gym

breakfast is

breakfast was delicious and the dining area was organized in a way to provide a lot of privacy

super comfortable bed, and excellent gym

cleanliness. customer service. amentities. wifi was awesome for work purposes.

there was a lot of trash in the parking areas

parking. i had to park at the holiday inn next door. next time i will just there.

cleanliness. breakfast and having a kitchenette.

plenty of parking close to entrance

it place hotel and nice place to stay if u have a family nice pool jacuzzi steam room workout center surrounded by good food places in

no restaurant / bar no breakfast

the beds were also super comfy and the outside pool and fire table was a bonus

live in california and fly to grand rapids airport to see my kids in muskegon in norton shores because of this i'd like to come twice a year your hotel is at a

bar & grill not yet open and pictures do not match the hotel - certain things not available

the drinks at the bar were very expensive!

my children really loved the pool it’s not the biggest pool but they loved the fact the water wasn’t so deep it was very

were no towels at the pool so we had to walk up to our rooms soaked and the couch in our room was overly broken in

asked for help in returning rental car and getting shuttle to hotel and staff made it happen in minutes - both in evening returning car and in the

booked for my college age kids weekend away

the people up stairs were stomping around the jets in the spa rub barely worked

but, the laundry room was filthy

we didn't stay for breakfast due to flight time

it's was clean ? and the breakfast ?

the gym is pretty run down and the push/pull side of the multi-station machine is essentially broken

the pool floor is too slick when wet and my daughter fell and she was walking carefully.

the pool and hot tube was relaxing

better option for breakfast

great staff, clean, great breakfast

the breakfast was wonderful, as good or better than you would get in a restaurant (worth$15-20 easy) we

the pool area was also nice and enjoyable for the kids

everyone enjoyed the breakfast area

staff was friendly, breakfast was great!

pool

breakfast for working her butt off to make sure everything stayed stocked up the kids loved the pool as well and it was 9ft deep in the deep so they definitely loved that of going down to the

well of course no pool or breakfast because of covid.

the spa/pool area was less than desirable

love the area, the convenience, the price, the delicious breakfast, the quality of the rooms and furnishings

and we were located next to the laundry and the lobby

they put me by the laundry for customer and all i hear is the washer making banging noise threw out the day

pool should stay open for adults later

our basic room had full a full mini-kitchen

the staff were very friendly, the shuttle waited for us, the breakfast had some nice options that weren’t ultra

the studio with kitchen facilities was wonderful

need to be clear in their advertising that their shuttle does not run 24/7

shuttle to airport ended at midnight even though we confirmed ahead of time

of a shuttle and parking for my car (advertised as free) to avoid the cost of long term parking at the

location, room size, gym and laundry access, comfortable

even offered to shuttle me to and from a dinner spot that they suggested

location and staff were all excellent to work with and the availability of shuttle service and parking at the hotel during travel were bonuses

the young staff working the bar/food bar were fantastic

and gary was very insightful about the indoor/outdoor pool and it was very therapeutic

the breakfast was good and the happy hour in the evening was even better

break in the area so kids tracking water (from the pool) in hallways and elevators which created a slip hazard

breakfast was also very, very good

the pool was freezing and there were never towels at at the pool

the hotel had a great breakfast too

the price needs to be lower , no pool and no breakfast.

staff, clean and spacious rooms, and airport shuttle to and from helped make it an east park and fly situation for our trip

i wish there was a hot tub not just a pool

the exercise bike in the fitness facility needs replaced.

no indoor pool.

there fire was in the laundry

free parking. very reasonable pet fee.

breakfast and the privacy

the laundry room was nice

the gym is

was 30+ soccer kids and parents

00 per person for food each day , shuttle service was also very nice to have to go to the airport

airport shuttle runs every 30 minutes like clockwork

staff at the front desk and bar were very friendly, upbeat, and willing to assist

they had free breakfast

room was very comfortable. would have liked a breakfast included for the money they charged.

not not we did not like it the hotel but a complementary cup of coffee or a contential breakfast has always been included at the other hotel chains we have stayed

i was able to get a decent breakfast and there were ton of places nearby to grab items i had forgotten

good exercise room when it wasn't overrun with unsupervised kids.

the breakfast is ok, but i wish there were a few more items to choose from, and i love that they have a

the breakfast, was kinda disappointing

thought there was a bar and grille.

pool wasnt open 24hrs a day

the breakfast is basic

my in-laws were able to take a shuttle straight from the airport to the hotel while we were still traveling

great breakfast, loved the pool, and the bedroom was very comfortable!

the pool and laundry room were closed due to renovations.

breakfast wag good, i wish they served bacon

best pool ever clean and very family friendly

the pool hours were very great. the breakfast was very nice

great staff, clean room and breakfast

good complimentary breakfast

typical hotel hot breakfast but it was good, pool, laundry, typical size rooms, hot coffee in the lobby

the pool was perfect size for my smaller kids and big alike and the hot tub was great for us adults

there is a planet fitness nearby, so if you have a membership, that is a place you can go and work out

no shuttle

we called for the free airport shuttle

called after i booked the room about the shuttle, they said the would pick me up the shuttle runs that late

late check out

no tub, pool facilities looked a bit underhwelming.

they never said anything got my kids ready to go and found a note on the door to the pool

the bar closed too early -11pm

it was close to home for a quick getaway with kids. staff was very nice.

the poolmaituation was very disappointing since i was traveling with kids

breakfast

property was in a great location, had plenty of parking spaces, great breakfast options

clean, comfortable room and good meal, both breakfast and evening light dinner

even has small kitchenette, satisfying breakfast

free bfast, wifi, pet friendly

helpful staff, wonderful comfy bed, breakfast included plenty of choices besides the usual carbs

location....breakfast.... cleanliness and staff were all so nice

there was a baseball convention and the kids team stayed here. lots of noise.

my kids had a great time in the pool!!

the pool looked nice even though we didnt utilize it

didn't bring fresh towels were we requested, didn't change the garbage that was full in the kitchen and the bathroom and there was a nail clipping

very spacious rooms and very clean style in the kitchenette

we're missing alot of kitchen things

the kitchen area was nice as well had our grandkids with us so the refrigerator came in handy for

it's not a standard hotel room with a kitchenette added on, but a full apartment-like layout with separate bedroom and living

parking lot/outside the building is very dark

rooms were really clean and well done, the pool was amazing and pool area were really clean, the lobby was well

location and fitness center was nice.

hotel has airport shuttle

my kids were disappointed that the water slide was not working.

front desk personnel were wonderful, the room was immaculate and comfortable, breakfast was as good as any breakfast restaurant

room was a very comfortable size with a functional kitchen

the rooms are very spacious and free laundry

good breakfast, endless coffee and tea

free guest laundry with 5 front loading machines and dryers. nice restaurant close by.

there's a laundry facility on st as well as a pool and spa

no breakfast. no swimming pool, no gym was open and was advertised

a drink from the bar and i didn’t even taste the alcohol in it

really enjoyed the pool and bar area. breakfast was very good but on the expensive side.

stay at the pool after 10pm, adults have no right to swim in peace, kids been messing with gym equipment after 10pm, staff needs to move and do the

the tv was my fav. the breakfast was bomb. staff is very respectful and kind.

here was top notch: the staff, room, breakfast, wifi, pool

maybe warmer water in the pool

the pool has been broke for over a year. fix it

we were on the 1st floor, right by the pool

were disgusting , quite disappointed you would have to pay for breakfast and disappointed at the bar and restaurant we’re closed

we felt very at home with the kitchen area and couch

once the office staff member got off her cell phone… then she came into the kitchen area and apologized a lot and said that she would have the fresh food items out as soon as

water park for grandkids and adult children quietb room good breakfast

they had a fun kids event, ice cream and movie night.

screaming kids at the pool was unbearable due to the indoor acoustics of the room.

front desk staff are very friendly and helpful when i called about early check in

pool should have been more supervised. pool rules. kids should have parents with them

i also wish the gym was open 24/7

keep in mind the hotel does allow the facilities to be rented out for parties, and the pool was a bit packed the weekend we visited; however the pool's operation hours are generous

location, appearance, breakfast was offered at 6am on a saturday!

very friendly staff, great breakfast, newer facility, very clean, state of the art, lobby opened all night with coffee, ice

very friendly staff, very clean facilities, breakfast was wonderful!

location. breakfast.

breakfast had lots of great options

great breakfast, location, comfy rooms, and friendly staff

the kitchen area in the room had everything that we needed and more

two of my kids took a long time to feel better was tempted to take them to the hospital for inhaling that

great location and the staff was great. the hotel was very clean and had great breakfast options

are terrible kicked me and my kids out call police on us we where the 1 hour they said it’s because it was more than 4 of us we

the beds were very comfortable and the breakfast and coffee were really

i wish next time the pool is open lol i know this covid 19 hopefully soon

of the building facing i-131 --- don't mind the interstate view really, but the backside of the pool room wasn't great

there was water on the floor from other guests going directly from the pool to the elevators

was clean quiet breakfast was not breakfast due to covid but they still had fruits, juice, cereal, etc

parking lot was not plowed for deep snow.

don't like the breakfast it's only muffins there's never no coffee the orange juice and apple juice is always

the second room had a sliding door with a broken lock; a bar the lock

clean has a little gym people at the end of the day were nice and helpful

the laundry carts and room cleaners carts were very old, shabby, and very dirty

breakfast was delicious

the breakfast was a great variety food was hot and good

it's clean and it's got free small breakfast

booked thinking that the pool and hot tub would be accessible but was informed it wouldn’t be until it was inspected

the weekend don’t offer breakfast

breakfast was very good

the breakfast bar was excellent and very clean

the bar in the lobby, the breakfast was good for the kids.

pool was the main attraction for us and it was so cold the kids couldn't swim very long

layout was nice, good breakfast area. clean pool and gym. nice generous sized rooms.

there's an indoor pool

the kitchenette was very nice as well

the pool and 24 hour gym are a bonus

pool is literally freezing

a small kitchen area in our room with sink, dishwasher and hob - clean room with new furniture - plenty

really is great fresh lots to choose from, pool and outside deck are nice and room was very clean and

staff was rude and was told there was a shuttle to the van adrenal and got there and was told ‘not today’ got back to the hotel and

breakfast was okay

very friendly staff, free breakfast was good, bright modern decor

shuttle to downtown venues

had issues getting conjoined rooms (we have kids)

was a quick getaway for my wife and i without our kids

there was no pool for the kids to swim.

need an ice machine on each floor instead of having to go to the bar to get ice.

the bar had a great happy hour

there was a wedding next door and the crowd at the bar made it hard to get service.

the bar area looks cool but haven’t tried it out

we loved the location and the bar in the lobby. everyone was very friendly and helpful

nicely updated hotel and rooms, great bar area, fantastic location.

receptionists that were super helpful and friendly; the dj and bar on weekends was super convenient and fun

bar was not something we expected and we ended up coming back to our hotel to enjoy the music and

super nice bar by the lobby with really good food

we loved the bar and lounge area

we did not have breakfast, but the bar was wonderful late night and even was able to get fries!

longer hours for breakfast

but the people who greeted us, served our bar drinks and handle the breakfast buffet were fantastic

gym was amazing. pool was pretty. beds were comfy.

it was so clean and the staff was so nice! breakfast was great!

bar/restaurant was amazing, staff was all very nive and accomodating especially when we needed a late check out for a dr appt

swimming pool is amazing and it is good choose if you with the kids like us

the wait staff at the restaurant and bar were absolutely delightful!

found a dirty wet washcloth and used bar of soap in our shower.

there because they said they had restaurant bar and pool there got there all 3 were closed very unhappy with our stay

rooftop bar needs to be open later than 11pm.

cleanliness and the staff was willing to assist with breakfast needs.

was fantastic, the bed was comfortable and there is laundry for the guests

staff was outstanding. breakfast was delicious. the room was beautiful.

room was spectacular with great views, the rooftop bar is must see and the staff was world-class

the pool was shallower then i expected but was still very relaxing!

we had drinks in the bar area and did not feel to inviting there either to be honest

room service was delicious & fast

the hot tub in the pool/spa area was broken and out of order

and maybe a little bigger room service menu

it had a nice pool and hot tub

i was bummed that the pool wasn't open.

fun for kids

beautiful, clean, excellent, friendly staff. great pool and spa

the lobby level bar was closed and parking is an added expense.

pool could be open later

we visited our grand kids and great granddaughter

the pool area could be a bit nicer and more ventilated.

the complimentary breakfast was fantastic

very clean and comfortable. nice room and dining area for breakfast.

service, polite staff and a clean pool and hot tub!

breakfast was included in the $10 per night upgrade, tax and tip not included

pool area was prefect for my grandkids, not very many people in pool area at once

it was good distance from our venue. pool was available without too many people. room was quiet.

free parking/shuttle downtown

pool a little small but still fun

very nice room the staff were helpful and the breakfast and the gym facilities were great

the breakfast is great and this is one of the few hotels that still offers a full buffet plus room service

bonus to have laundry facility on site too

breakfast was restocked quickly and frequently; our made to order food was good

breakfast

pool breakfast friendlyness awesome

the pool was perfect used it twice

very very clean, super friendly staff, great breakfast

wonderful breakfast and friendly staff

parking was convenient.

was pleased to find the pool well maintained and the water was warm

very very warm inviting environment the people and staff are always so kind and very helpful the breakfast buffet is always in

breakfast was great also

no parking 4

we had young kids with us and she went out of her way to make my children feel special over easter

breakfast was delicious with lots of choices

pool was very cold

maybe just extending breakfast to 10:30 a.m. other than that it was great.

pool a little small and no hot tub.

they even threw in a late check out

pool wasn't working which didn't affect us, but it was a game changer for some in our group

breakfast included, swimming pool, clean room, quiet, friendly staff

we were down stairs by the pool

absolutely love the pool area and walk out set up

breakfast was so-so, was listed as continental so really was that and more

the dining and bar area

need a shuttle or something to casino for guests. that s all there is to do.

wasn't their fault, but due to covid, the pool and fitness center were not open and the breakfast was only cold

nice wedding venue, good breakfast and big bathroom

pool was open, and they do a breakfast bag in the morning

the breakfast was fantastic, definitely made everyone's tummy's full

we got to enjoy the pool and hot tub

the pool is very cold. that will cause me to go to another hotel.

you ran out of coffee before i got down to breakfast.

breakfast was good pool was great

the breakfast when we had it was very good, the staff who ran it, were so gracious and always very

awesome breakfast, eggs

limited breakfast selection

last visitor) there were not enough face towels and we were told they only had one person to do laundry

breakfast and pool

pool and breakfast

breakfast is good and if you’re looking for a nice quiet place this is a good inn

breakfast and pool

staff was very friendly, easy to find, ev charger was the main reason we booked our stay.

desk lady at check in was super sweet and friendly, pool was great, beds were super comfy and plenty of space in

the breakfast is not free.

pool area a little small, but overall, still had fun

i wish they started breakfast at 6 am.

nice to have the bar and food options. clean, quiet and great value.

had to go to the bar to get ice because the ice machine has been broken for over a year

it was fall so golfing so things were out of season and so it was quiet and secluded

breakfast was fine, the room was nice size and the staff was very friendly.

the staff at the bar was nice

was told that the bar would be open late came back at 11 pm and it was closed