was very clean the staff was friendly altogether i like the place pool was clean breakfast was pretty decent will

the breakfast was excellent, and the employees were helpful and knowledgeable

breakfast

very very clean, super friendly staff, great breakfast

absolutely fantastic breakfast selections. staff very friendly!

the restaurant is wonderful and the next morning breakfast amazing as well as the staff is always so friendly and helpful

is quite lacking)

the continental breakfast was really good. the staff were super friendly and thoughtful.

t sure of spelling) was outstanding.

fitness equipment needs to be upgraded

breakfast should have more choices

great breakfast

could use more variety of breakfast

property was great but for the breakfast the eggs tasted really weird

nice place, pool ,hot tub, free breakfast, walking distance to a very nice bistro with a full bar and only 10 min to bittersweet

a few more breakfast choices would have been nice

breakfast was very good

the spa and king size bed.

the best , but the place is clean, the owners are nice and they give you a little something for breakfast

pool was not open. not sure why

the breakfast was great . the bed was comfortable

went above and beyond to be sure we had breakfast before leaving at 5am for a flight

the tv was my fav. the breakfast was bomb. staff is very respectful and kind.

here was top notch: the staff, room, breakfast, wifi, pool

gym looked nice

the breakfast is always great

the breakfast was amazing, good food the clean of the area love it

very clean and comfortable. wonderful coffee machine at breakfast bar.

salt water pool was nice and they had a very good breakfast!

pool

nothing was free we had to pay to eat an there was one person cooking something while the whole kitchen area was full of people wondering wtf

4 different pools, great breakfast, kids ate free. water park for kids

excellent pool area for children and adults

we felt very at home with the kitchen area and couch

the pool and it was a quiet stay

cleanliness, amenities in the room, good breakfast options, very friendly, helpful staff

breakfast was really good! maybe in the future some yogurt and...bacon.

good breakfast options

laundry facilities were great

room was a very comfortable size with a functional kitchen

it’s a great space with seating inside and out, fire pit at night, gym and pool

liked having a living room type space, a fully stocked kitchenette, and that there was a large table we could roll out and use for both dinner and games

pool was kind of cold and there was hunks of hair in the pool area like it doesn’t get cleaned

there's an indoor pool

cleanliness, and efficiency kitchen were nice

breakfast was pretty standard. more options for kids would be nice!

clean, stylish, great breakfast and staff was very friendly

two of my kids took a long time to feel better was tempted to take them to the hospital for inhaling that

everything but breakfast.

i didn’t like the complementary breakfast

staff, cleanliness and hot breakfast all exceeded our expectations.

location, appearance, breakfast was offered at 6am on a saturday!

very friendly staff, great breakfast, newer facility, very clean, state of the art, lobby opened all night with coffee, ice

very friendly staff, very clean facilities, breakfast was wonderful!

the breakfast could have been better

the gym and pool closed very early so we were never able to use them

the pool was extremely cold so apparently it was not heated for colder months

our kids loved the pool

they were going to give us a queen with a sofa bed but since we have 4 kids that would not be enough sleeping space

pool was nice as was the fitness room

breakfast is

the room was spacious and clean. the pool was very well maintained and large for a hotel pool.

was spectacular, the friendly people, the varied breakfast, the comfortable facilities and there was everything a traveler might need

no change machine for laundry and the front desk will not sell you quarters

queue for breakfast and all the food items were not refilled quickly, based on number of guest kitchen staff

- clean, comfortable, pool, fitness center, complimentary breakfast, friendly staff, airport

cleanliness. customer service. amentities. wifi was awesome for work purposes.

the staff was outstanding ! my shuttle was excellent!

the full kitchen and additional seating - sofa

was clean and kitchen fully stocked

the room was large and comfortable. very clean. the breakfast was one if the better

i wish next time the pool is open lol i know this covid 19 hopefully soon

breakfast was hot and delicious

breakfast was excellent different variety

that pool was only open until 1100pm.

the cleanliness and the breakfast was awesome. the staff was also very friendly

breakfast is good! there’s a microwave and mini-fridge in the room

modern, comfortable, fitness room, pool, quiet

she ran the desk and kept breakfast running smoothly when the breakfast person was not there

good grab & go breakfast, spacious room, great location.

staff was exceptionally friendly- even at 5am. super clean and breakfast was awesome.

even the pool area was clean

breakfast was wonderful and the breakfast staff was so courteous and friendly

no yogurt at breakfast

the pool was small.

a lot to hate besides the construction stuff in the parking lot that time

no food access. i was starving. no breakfast and no late night food options

was very friendly and helpful very clean nice rooms breakfast was good very professional staff and

beds were hard, the water was barely warm, found a drug needle on the ground in laundry room, breakfast was almost non existent and some of the staff were rude

that the pool was outside! this is michigan it is never warm enough to swim outside!

great staff, clean room and breakfast

clean nice hotel. great price, nice breakfast.

the pool hours were very great. the breakfast was very nice

was pleasantly surprised to have dinner there, i knew i would have free breakfast, but it was great to have free dinner

also, they couldn’t make change at the desk or have a quarters machine for the laundry

pool and breakfast selection was big.

no airport shuttle had to get cab

were right next to three or four familys of traveling hockey moms and to have the kids running up and down the halls starting at 6 am wasn't great

breakfast wasn’t available this time due to covid but normally it’s great, also

besides the airport shuttle was great

close from the airport and shuttle service available

front desk employees were not happy or personable. no towels in pool. closed room service early

the pool was clean but a little colder than i expected, it was still fun

needed to be a larger trashcan in the kitchenette area

the bathroom the swimming pool and my kids had lots of fun

the location, the room, the pool it was all beautiful

breakfast items i tried were great

the pictures reflected a jacuzzi in the pool room, however upon arrival there was no jacuzzi

the pool floor is too slick when wet and my daughter fell and she was walking carefully.

the pool and hot tube was relaxing

late check out

no shuttle

the free shuttle to/from the airport

there is a planet fitness nearby, so if you have a membership, that is a place you can go and work out

called after i booked the room about the shuttle, they said the would pick me up the shuttle runs that late

on site bar is a bit pricey

thought there was a bar and grille.

is ok, but i wish there were a few more items to choose from, and i love that they have a pool, but i wish there was a hot tub

the bar was not opened.... no bartender. small flat screen for the room size.

there was not much to the breakfast but it was ok. the staff was exceptional.

the laundry carts and room cleaners carts were very old, shabby, and very dirty

the breakfast bar was huge and i was looking forward to it the next morning only to find coffee and two flavors

but the ladies in the laundry room helped out with extra towels and the guy in the morning for quick breakfast was nice

we literally got screamed at and told we were liars and being told we went into a laundry room but we in fact never did so

big parking, clean linens. comfortable bed

we're missing alot of kitchen things

didn't bring fresh towels were we requested, didn't change the garbage that was full in the kitchen and the bathroom and there was a nail clipping

the kitchen was well organized and i liked that everything had been put in the dishwasher so we were

the kitchen set up. the bedroom was nice and cozy.

the kitchen area was nice as well had our grandkids with us so the refrigerator came in handy for

the indoor pool was nice

didn’t get to use the upstairs pool table and indoor pool because it was after 11 once we got back

comfortable bed. breakfast. location in proximity to highway.

breakfast was delicious

the pot holes in the parking lot and the pool not being open.

ran out of some of the breakfast items by the time i got there at 7:30

they ran out of meat for breakfast very early and didn't replenish it.

the pool was clean

kids knocking on the doors playing

it was ok breakfast was not great the fitness room was missing lots of weights

great location to the airport, timely shuttle!

very loud group of kids or young adults in room adjacent to ours until midnight (but hotel at

or fridge someone got room for some teenagers i was harrassed because they assumed they were my kids and they were not

it was nice having a full service bar and restaurant

prior guest's bar soap and hair was in the shower

the. breakfast choices were great.

breakfast area and adequate items

great breakfast, loved the pool, and the bedroom was very comfortable!

rooms feel large , kitchen

it wasn't expensive and had a full kitchen in it! extremely nice!

laundry takes only quarters but no change machine on site and front desk does not make change

staff and pool was open.

the friendly staff to the hit breakfast every morning, this place is one of my favorite places to stay

the pool wasn’t open ud83eudd79 i really wanted to go swimming

early breakfast hours, size of room/bathroom. pool.

wish you had a pool ..... but the stay was awesome.

breakfast was a brown bag with all sugary foods

close to airport. pool & hot tub. breakfast & only $15 shuttle fee to gerald ford airport.

the fact that there was no pool.

room was dirty for being a spa tub room

everyone enjoyed the breakfast area

friendly staff, nice pool, and a decent selection for breakfast

convenient location and great breakfast, friendly staff.

pool

breakfast and pool were good.

clean rooms, friendly staff, great pool (althought extremely busy) breakfast is also hot and wonderful

would have been perfect had it not been new years eve and really crowded with families (kids)

pool is inside/outside, and even in cold and snow we were able to swim outside

clean, awesome pool, kids loved popcorn. great breakfast;

pool was freezing even before getting into the hot tub!

thank you for having the pool open!

my kids loved the pool. the fact you could swim and see planes fly over you.

was like a mini apartment loved all the extra space having two rooms with a door a kitchen and bar area and a full bath on both sides and fold out couch’s perfect for a family with a bunch of

a restaurant, airport shuttle, and access to nearby businesses

supervision in pool, kids being so reckless, and hotel ran out of towels

airport shuttle was vital to me, it was free and the driver was very punctual

laundry machine was not working, the staff offered to do our laundry, but for some reason did not,

location, cleanliness, friendly staff, breakfast

booking my hotel online, i called to verify the free shuttle service from the hotel

our room was above the laundry and was very annoying at times.

luv that kitchen and free laundry

the room was pretty good, not sure why the kitchen was larger than the bedroom area but great room

location, room size, gym and laundry access, comfortable

pool was great, staff was very friendly

the laundry room looked like a complete mess as well

people are nice and bed are clean. pool is good.

stay at the pool after 10pm, adults have no right to swim in peace, kids been messing with gym equipment after 10pm, staff needs to move and do the

loved the adult time for the pool and hot tub

really enjoyed the pool and bar area. breakfast was very good but on the expensive side.

there was some gym equipment that was not working properly.

location, shuttle to airport at 4am, very comfortable bed.

clean spacious nice pool no complaints

the pool was freezing and there were never towels at at the pool

the breakfast was good too

flight arrived about 1:30am and the shuttle was not available

no hot tub in pool area. and our room didn't have a tub when i purchased room with tub.

was stuff everywhere in the lobby looked like a renovation was going on thru out the hotel it was kids running up and down the hallway all night long and my shower needed 2 doors to keep water off

missed the pool but understandable

tracking of the water in the elevator from the pool there were a number of kids unsupervised in the pool area and tracked water all over your

how quite it was in the room. the pool was a great size for the kids as well.

very nice hotel! pool was nice as well as the games available for kids/adults to play!

warm pool. quality of breakfast

balcony overlooking the indoor pool was unexpected but an amazing surprise for my kids and i

is a great place to stay with kids or team events

i usually hate having to go in with my kids but i walked right in

breakfast. could be better

i did not like the chlorine pool and hot tub

lame breakfast

room overlooked the pool and was right above the breakfast nook

no breakfast or pool but understandable with covid

pool water was very cold, too cold for our little grand kids to enjoy.

party with many kids, running up and down the hallways yelling

the pool door didn't have a key entrance.

it was disappointing because it was a little stay cation with my 4 kids and husband

everything was nice. clean, great breakfast, pool was clean, staff were helpful.

breakfast looked and smelled wonderful but i’m not much of a breakfast eater so i didn’t try

the continental breakfast was delicious and had different warm options all three mornings we stayed

pool and spa was open, friendly staff, clean room, hot breakfast and location.

the fitness center has a tv and free weights

too stuffy and warm in the fitness centerit was too hot to workout in thete

pool small

pool was smaller than expected and was a little cold

the location, pool and out door area

room is clean gym facility is good.

pool area was a little dirty

many kids were not supervised in more than one area of the hotel

want expecting kids to be allowed on the top level

were a bunch of kids there it kind of seems like a summer camp type situation but i know that wasn't anything you

pool was closed

were a bunch of kids there it kind of seems like a summer camp type situation but i know that wasn't anything you

there was no pool for the kids to swim.

had issues getting conjoined rooms (we have kids)

was a quick getaway for my wife and i without our kids

the pool didn't have a clock in the room so i got out 10 mins sooner before it closed.

facilities the breakfast was good ud83dude0c pool and jacuzzi were a joy

breakfast was not the greatest. potatoes too spicy. foods taste was not good.

didn’t stay for breakfast. quick trip but room was fantastic.

pool area was clean and well kept

no breakfast for my kids unless i pay

they were able to accommodate me for an early check in as well as a late check out and where overall just very

the wait staff at the restaurant and bar were absolutely delightful!

bar/restaurant was amazing, staff was all very nive and accomodating especially when we needed a late check out for a dr appt

parking fee, bar hours (closed after concert and would have like to have one drink to settle after concert at

we loved the bar and lounge area

location, cleanliness, great food and a bar downstairs, great staff!

bar was not something we expected and we ended up coming back to our hotel to enjoy the music and

and the food at the bar was wonderful, had the shrimp and meatballs

we live in nyc so we had no problem walking to restaurants and bars on the other side of the river

the room view of the pool was awesome

large area for kids to play

there was kids running in just underwear in the hallway which was super inappropriate

we stayed here for my nieces 13th bday and it was enough for the kids to do

of staff was rude ie when we asked for more towels (room only came with 2 and we had 2 adults/2 kids, sheets for the pullout bed

they had just opened up the bar and they made a drink that seemed like they had been doing it for years

was awesome, the staff was top notch, very clean, modern rooms, restaurant and bar on site

there was a wedding next door and the crowd at the bar made it hard to get service.

onsite bar and restaurant were a great option

need an ice machine on each floor instead of having to go to the bar to get ice.

couldn’t watch the basketball tournaments, no movies for the kids to watch

great location bar and restaurant available

kids in the room above us using the room as a race track until after ten pm then listening to one

on two different floors so my kids were on one floor and we were on the other floor i did not like

they also extended the courtesy of late check out at no extra charge

pool closet at 11:00pm

the hot tub in the pool/spa area was broken and out of order

i especially loved the room service so easy to order and came straight to the room nice and warm

didn t like that wasn t able to fully access all the rest of the services such as the pool but i understand under the coronavirus

well-maintained, great location, great bar and restaurant on site

pool was very cold

breakfast was amazing

ud83dude06the pool could be bigger.

fact that the bar staff was friendly and didn't mind talking with you if they weren't busy

we did not have breakfast, but the bar was wonderful late night and even was able to get fries!

modern & clean room, very nice breakfast, super friendly staff, refreshing salt water pool, well-kept workout room, and the big bonus - dinner at night

staff was outstanding. breakfast was delicious. the room was beautiful.

cleanliness and the staff was willing to assist with breakfast needs.

location, friendly staff,clean, nice pool area

gym and great view of downtown grand rapids

the lobby level bar was closed and parking is an added expense.

or that room service was a thing here

clean rooms and hotel. pool was nice. room service was fast.

they had a better gym with bigger dumb bells

no room service at this time

room service breakfast was great. location was very good for for our stay.

great restaurant on site/room service

more options for continental breakfast

room service

it was good distance from our venue. pool was available without too many people. room was quiet.

kids loved the pool and hot tub

i asked for a late check out the day of departure and it was not an issue at all

pool, vending machines, and a laundry room for guests

maybe not enough info like where is breakfast, pool, luggage carts, cookies, coffee, etc.

i also wish the gym was open 24/7

the hotel was beautiful, clean, and updated. the pool and hot tub were clean.

laundry facilities were nice

our kids loved that the pool was open, parents loved the hot tub

the breakfast was great. and staff was helpful. a lift ride to venue.

was very comfortable and the 24/7 gym had everything i needed during my business trip

told there would be no towels as laundry wasn't done

representation of wi-fi, laundry availability, no working ice machine and the entire hotel, along with room deficiencies

no laundry facility to dry our clothes that were soaking wet from the motorcycle ride in the rain /

laundry room was a mess. hallway and lobby was warm (seems to not have ac working).

desk clerk on duty folding laundry talking to a maintenance employee while we waited to said it wasn't their problem and again

everything was nice and clean. plus the pool was open.

breakfast was great

our breakfast was pleasant, and the staff was very helpful

pool was nice for the kids; good price

the pool was open, but did not get a chance to swim, maybe next time

disappointed that there is no kitchen or bar open

the bar is closed due to covid-19 but the pool was closed before that for

cleaning staff, front desk, dining staff, and bar tender were all so nice

hotel is pretty tired, particularly the communal areas such as the swimming pool, gym and changing areas

gym

clean and really good price. breakfast was awesome as well.

no discount considering, no pool or breakfast due to covid-19

clean, comfortable, great staff, great breakfast for once a hotel had what they said

the pool was very dirty it look like it wasn’t clean at all , the place is nice but i feel like if

the breakfast and the staff were lacking. breakfast was poorly stocked and often unattended.

the pool area was bigger than most and the indoor/outdoor hot tub was fantastic

front desk, chef at breakfast, room service delivered the best salmon at a reasonable price

breakfast was restocked quickly and frequently; our made to order food was good

the breakfast was great

access to our room thru the bar area was less than desirable but wasn't a big

the spacious room, king size bed, bathroom and kitchen area were very clean and set up well

it was a great size, clean, and had a nice little kitchen area

the gym was very nice, and there was room for

no pool for the kids sleeper sofa in bad condition

comfort and privacy kids running down the hall were loud but tolerable little spendy but doable