pool awesome jacuzzi would be nice to have one in the room though if that's an option for not an

always stay here for my daughters gymnastics competition in grand rapids

friendly staff, the breakfast was excellent, room was extremely clean and comfortable

i could not use the free breakfast, because it started at 6 and i had to be to work at 6.

i loved the military displays on the pool level & my friend thought the game room was so cool, laundry facilities there as well

the pool was a little small and the breakfast was just ok

public spaces were immaculate and breakfast was sufficient

cold breakfast

the studio with kitchen facilities was wonderful

breakfast was very good seeing as though i wasn't feeling well be that waffle made my day

the pool was freezing and there were never towels at at the pool

breakfast could be better hopefully after covid things go back to normal

airport shuttle service not timely.

staff, clean and spacious rooms, and airport shuttle to and from helped make it an east park and fly situation for our trip

shuttle to airport starts running at 4am

location and clean and offered free shuttle to airport

being able to do laundry for free unfortunately only one dryer worked.

the bed and the kitchen

the laundry room looked like a complete mess as well

kitchenette free laundry staffing specially the gm

our room was above the laundry and was very annoying at times.

no deep end in pool.

i loved the warm feeling (fireplace) of the lobby. i also loved the complimentary breakfast.

the pool and fitness area were nice

they had no laundry soap for the in house washer dryer

pool was open and hot tub

we needed a quiet night away from our kids and this was exactly that

i experience the shuttle on my last visit and it was great, timely and great service

gym was nice had good staff at certain times

and comfortable, and able to accomodate an early check in

we didn't stay for breakfast due to flight time

it's was clean ? and the breakfast ?

the spa tub was nice ud83dudc4d

pool was dirty and the hot tub didnt work

the breakfast was less than desirable. bananas were green. muffins and rolls were rock hard.

the staff food and the pool

staff was friendly, breakfast was great!

sweet staff, awesome staff in breakfast for working her butt off to make sure everything stayed stocked up the kids loved the

they kept my kids life jackets i accidentally left in the closet.

awesome staff in breakfast for working her butt off to make sure everything stayed stocked up the kids loved the pool as well and it was 9ft deep in the deep so they definitely loved that of going

only thing i think would improve the bathroom is a grab bar on it least one end the tub

pool was freezing even before getting into the hot tub!

noisy kids in the hall but that’s no fault of the hotel but the parents lack of control.

it was very convenient for us and the kids

the breakfast was good and the happy hour in the evening was even better

breakfast b so good the rooms clean n smell so fresh n the beds r soo comfortable i recommend u

only given 2 pool towels- no jand towels.

no indoor pool.

staff and pool was open.

the wedding at home but because i received an email that stated the hotel could accommodate my early check in request we assumed we would have plenty of time to get ready at the hotel

the laundry room was nice

airport shuttle runs every 30 minutes like clockwork

the room was very clean and great location by the airport. they also offered shuttle service

airport shuttle

location,friendly staff and service,convenient bar and restaurant.

was 30+ soccer kids and parents

good exercise room when it wasn't overrun with unsupervised kids.

good exercise room when it wasn't overrun with unsupervised kids.

offer free breakfast.

very clean, staff was nice, great gym.

clean and nicely decorated hotel, very helpful staff, convenient location. nice gym!

the pictures reflected a jacuzzi in the pool room, however upon arrival there was no jacuzzi

hot breakfast

breakfast items i tried were great

i enjoyed the friendly staff and my kids enjoyed the pool

big suite, comfy bed, great breakfast, wonderful staff

kitchen was well equipped

room was great, the pool was clean and the staff was friendly and knowledgeable about things to see and do in the area

rooms feel large , kitchen

breakfast was very good too

we liked the kitchenette area

good selection of items for breakfast, and food was good

i wanted to take my kids on a fun experience and it turned into them being pretty upset and me feeling awful

our go to place everytime we visit grand rapids. clean, spacious, great staff, nice breakfast.

no airport shuttle had to get cab

besides the airport shuttle was great

stairwells, and for as big as the hotel is there should be laundry on each floor there are too many rooms and too many guests for only one washer and two

the guest laundry room was a wreck mainly because there was no trash can for the laundry room

lampshade had writing of the words love on the inside stains on the ceiling there was puke by a laundry bin just outside he elevator

pool was open

on site bar is a bit pricey

late check out

i needed a shuttle to the airport very early(5:30am) outside of the free shuttle hours, and they were quick to

very helpful and friendly staff, clean comfortable rooms, convenient airport shuttle.

i chose this facility due to 24 hour airport shuttle

no shuttle

stylish and comfortable lobby, well equipped fitness room, big breakfast area, and friendly, helpful staff

could of had a better breakfast selection.

you ran out of coffee before i got down to breakfast.

hot breakfast because of staffing

the pool is very cold. that will cause me to go to another hotel.

the breakfast was kinda gross for the adults and kids

the room above us was loud and running back and forth for hours at a time, the kids in the pool were rude and

great hotel the pool and the jacuzzi was super clean!!!!

they ran out of meat for breakfast very early and didn't replenish it.

swimming pool also the bed and just the environment period i love this hotel

we're missing alot of kitchen things

the kitchen set up. the bedroom was nice and cozy.

the kitchen area was nice as well had our grandkids with us so the refrigerator came in handy for

kitchen area is small and very crowded, congested at breakfast.

didn't bring fresh towels were we requested, didn't change the garbage that was full in the kitchen and the bathroom and there was a nail clipping

really enjoyed the pool and bar area. breakfast was very good but on the expensive side.

stay at the pool after 10pm, adults have no right to swim in peace, kids been messing with gym equipment after 10pm, staff needs to move and do the

really enjoyed the pool and bar area. breakfast was very good but on the expensive side.

loved the adult time for the pool and hot tub

there's a laundry facility on st as well as a pool and spa

the pool hours were very great. the breakfast was very nice

good complimentary breakfast

staff were friendly. breakfast items were great.

clean nice hotel. great price, nice breakfast.

the noise from the laundry room next to our room (219).

the free laundry machines and mini gym were a bonus

the rooms were great, the bathrooms and water pressure were wonderful, and the grounds

room was big and free parking

spacious, well laid out rooms. kitchenette. comfortable king bed.

the location and the breakfast and the studio rooms.

it was close to home for a quick getaway with kids. staff was very nice.

loved that the property had a restaurant and a bar at the hotel and the food was amazing for dinner and breakfast

except the guide function on the tv didn't work and you had to pay for breakfast

pool and tub were clean

pool seemed old and dirty, you couldn't get in with your key, someone had to let you in

shuttle pickup and drop off were great.

parking lot/outside the building is very dark

kids in hot tub

location and fitness center was nice.

hotel has airport shuttle

great pool and hot tub, felt very safe staying there, and the staff was awesome.

loved the pool and hot-tub

the hotel was beautiful, clean, and updated. the pool and hot tub were clean.

due to covid 19 the gym and pool area was closed and the limited free breakfast!

staff was rude and was told there was a shuttle to the van adrenal and got there and was told ‘not today’ got back to the hotel and

pool wasn't working which didn't affect us, but it was a game changer for some in our group

we were afraid there wouldn't be a breakfast because of covid but they have managed to work out a safe way to still serve a nice hot

only wish they would enforce the pool rules

nice clean room, safe area, very friendly and helpful staff, good breakfast.

breakfast is good

breakfast was good, location was convenient, staff was friendly, common areas and room was very

bed, breakfast, staff & pool

pool was very cold

kids didn't have access to juice in the morning because staff said it was

breakfast was wonderful, rooms are clean and smelled great, easy to get to, pool was fun for the kids

breakfast was tasty with eggs, bacon, french toast sticks, and smoothies

very quiet, pool was great staff was wonderful

parking was convenient.

parking was horrible

fix the pool

i had issues with ordering room service and was a longer wait then they said but things happen but they sure made it right

very nice room the staff were helpful and the breakfast and the gym facilities were great

pool and hot tub were immaculate

the complimentary breakfast was pretty good

very nice bar and rooms

breakfast was fantastic, the bed was comfortable and there is laundry for the guests

was fantastic, the bed was comfortable and there is laundry for the guests

pool gets crowded but opens at 7

the roof top bar was awesome and the bartenders were fun and friendly

rooftop bar needs to be open later than 11pm.

no microwave in room. no free water in room. pool and gym closed but that is understandable

the pool was cold. short stay. should have asked for it to be heated ahead of time.

longer hours for breakfast

the pool was not clean. there was stuff floating in it.

bar was expensive. pool was closed.

didn’t include breakfast with the rate but that wasn’t a big deal as they do have a little bar and serve food

need an ice machine on each floor instead of having to go to the bar to get ice.

we loved the location and the bar in the lobby. everyone was very friendly and helpful

onsite bar and restaurant were a great option

was awesome, the staff was top notch, very clean, modern rooms, restaurant and bar on site

beautiful lobby, clean gym and pool

loved the band that played in the lobby bar area

beautiful, clean, excellent, friendly staff. great pool and spa

did realize it was such a long walk to the devos place. not a very enticing kids menu.

i was surprised by how expensive the hotel bar was.

we live in nyc so we had no problem walking to restaurants and bars on the other side of the river

bar was not something we expected and we ended up coming back to our hotel to enjoy the music and

receptionists that were super helpful and friendly; the dj and bar on weekends was super convenient and fun

we loved the bar and lounge area

and the food at the bar was wonderful, had the shrimp and meatballs

room service was very slow.

room service was delicious & fast

lobby bar staff to busy to serve anyone

location excellent. pool fantastic.

was able to get into the room, early check in, which was a blessing

had issues getting conjoined rooms (we have kids)

was a quick getaway for my wife and i without our kids

there was no pool for the kids to swim.

dead bolt did not work and the extra security bar would not work either

the wait staff at the restaurant and bar were absolutely delightful!

they were able to accommodate me for an early check in as well as a late check out and where overall just very

the parking lot of complicated to get to. there was just a shower, no bathtub for the kids.

parking fee, bar hours (closed after concert and would have like to have one drink to settle after concert at

took advantage of the free shuttle that i think goes in a 2 mile radius, very nice feature

had a good breakfast in the morning

loved the pool and hot tub! super comfortable and clean! so walkable to everything!

shuttle offered to local places.

they also had shuttle service and stayed open for another half hour so we could get a ride home from the concert

the continental breakfast was fine and the layout an area was perfect for our needs

very clean, quiet, very friendly, and the view of the golf course from my window was great

it was decent location. bar and grill on main level. bed was decent. room was ok,

girls high school golf team spent a weekday night before regionals at candlestone

had to go to the bar to get ice because the ice machine has been broken for over a year

the pool water was slightly cold.

there was a spider on top of the cereal. the shower leaked water. wifi didn t work.

plenty of parking close to entrance

very clean, rooms spacious, beds comfortable. nice continental breakfast.

breakfast was good

very clean & friendly staff. swimming pool!

i asked for early check in and late check out and got it with no problem

pool was cold in my opinion, child and husband were okay with it

we were able to park our truck there at low cost while we took a weekend

it was a bit scary especially for those that have their kids with them heating loud yelling in the middle of the night right under their window

smelled like sour laundry

good location. didn't try the breakfast

last visitor) there were not enough face towels and we were told they only had one person to do laundry

place was clean, the beds were comfortable, the breakfast was very good and the staff were very helpful and friendly

other than that, the breakfast was great, they have an indoor pool open til 11 pm and the staff was fantastic at check in and check out

staff was very friendly, easy to find, ev charger was the main reason we booked our stay.

good selection of breakfast items, all freshly made.

cleaner than expected. breakfast was adequate. staff was friendly and informative!

indoor pool and free breakfast were great little surprises

but the only problem i had is i thought that the hot tub was a little bit too hot but the pool could have been a little bit warmer my granddaughter's lips were blue so it was a little cold

and they have a bar area, that was nice

the pool area and exercise room looked very nice

clean, updated, friendly staff, great outdoor space, the bar has good food at decent prices.

nice to have the bar and food options. clean, quiet and great value.

well maintained, friendly staff, excellent included breakfast.

the breakfast bar was huge and i was looking forward to it the next morning only to find coffee and two flavors

there were always people carrying baskets of laundry to other floors

checked out the gym and played some pool

parking lot very slippery, police in the parking lot made a person wonder if the right choice made

only one bath and one floor towel in the room. breakfast was only a muffin and juice or coffee.

tub and pool

room was nice the people were friendly the staff kept it clean the pool at the top was fun the games were cool and the ac worked really

breakfast

the weekend don’t offer breakfast

breakfast was delicious

back yard view, the staff (shout-out statwars guy we love you), shower, tv, the lobby, and the fitness

breakfast location

clean, beautiful hotel. helpful, friendly staff. great breakfast. perfect location!!

the bed was super comfy and the breakfast was tasty.

the pool was a little cold.

a breakfast provided earlier.

continent breakfast could have been better

i had read concerns about the breakfast they offer but it is fine

loved the historic building, the bar downstairs, and the comfortable beds.

continental breakfast was very nice

great breakfast buffet

front desk personnel were wonderful, the room was immaculate and comfortable, breakfast was as good as any breakfast restaurant

breakfast was really good! maybe in the future some yogurt and...bacon.

the pool, fire pit, grills and laundry are a plus

breakfast hours for the weekend 7:30-10:30 were later and we missed out.

of the building facing i-131 --- don't mind the interstate view really, but the backside of the pool room wasn't great

breakfast was hot and delicious

breakfast was awesome

pool and hot tub were great nice and warm

sauna, fitness room

the breakfast was good

very friendly staff, very clean facilities, breakfast was wonderful!

very friendly staff, great breakfast, newer facility, very clean, state of the art, lobby opened all night with coffee, ice

staff, cleanliness and hot breakfast all exceeded our expectations.

staff at breakfast

breakfast was pretty standard. more options for kids would be nice!

staff, rooms were spacious with a full kitchen, pans, silverware and all, it's only been open 3 weeks but this will be our stay place when

breakfast was gross. we didn't like the free breakfast at all.

very clean, kitchen was stocked with everything we needed. shower amazing.

the free breakfast and kitchenette

area for kids was great

only thing that was inconvenient was that it was so busy that there were no towels in the pool area

the pool area was really nice

trail mix bar was good and so was the tangerine

in room: no creamers/sweeteners for the coffee. breakfast: dried out

was really happy to have french toast at breakfast

maybe warmer water in the pool

went above and beyond to be sure we had breakfast before leaving at 5am for a flight

still the pool and hot tub needs to be warmer

here was top notch: the staff, room, breakfast, wifi, pool

there was no laundry facilities

the pool was extremely cold so apparently it was not heated for colder months

very clean, nice pool, great gym, no carpet on floor, good breakfast

everything was fresh and new! pool was clean and warm! breakfast was delicious!

they have a mini bar and serve some food

the swimming pool water was too cold, uncomfortable to stay in and enjoy.

liked having a living room type space, a fully stocked kitchenette, and that there was a large table we could roll out and use for both dinner and games

the pool area does not have hot tub.

bottom of the pool looked dirty

a small kitchen area in our room with sink, dishwasher and hob - clean room with new furniture - plenty