coffee isn't self service so have to get the bar man to make each time

although the location was a bit isolated it didnt matter as the on-site bar and restaurant was perfect and staff very friendly and helpful - fpod was excellent

the seperate restaurant bar building was excellent

breakfast was held in the bar with plenty to chose from, very good value at just 5€

restaurant and breakfast bar were accessed via a crazy paved path through a garden, very pleasant but not so convenient if

facilities are also great, heated swimming pool

sunset and relaxing time by the pool

it is a detail but the swimming pool could use a bit of an update.

the rooms were comfortable, clean and well equipped and the wifi worked perfectly

the pool, the surrounding area, the views, the food, the decor, the restaurant, the bedroom

location was good and had good parking. on site bar and tapas were very good.

could not open window as room was above a bar terrace which remained noisy till around 00:30

the price was excellent for 4 people in one room. the air con and wifi was great

clean comfortable friendly staff excellent location with parking although it is limited

location was good and had good parking. on site bar and tapas were very good.

internet worked well, but the wifi is not secure

the breakfast was beautiful but the price was a little steep

but we were definitely surprised by the incredible breakfast

breakfast is excellent

clean, simple yet elegant, 5 min walk from metro station, near airport, good wifi

room was spacious and perfect, and as requested bed was really comfortable breakfast was awesome with lots of options and respecting covid-19 prevention

nice room, good breakfast

clean, cozy, nice personal, tasty breakfast

very good breakfast all in all very good value for money

wifi reception in my room 210 was very poor and erratic

service, cleanliness, bar and restaurant

because my kids loved the place

mini bar was not mentioned in room facilities but we as a family we need it so i recommend it

the town has plenty of public spaces, many play grounds for kids, rich in dining spots

didn’t eat here but meet friends later at the bar for a drink and that was very good (nice white wine) access to wi-fi really easy and

the gym looks like it isn t well maintained; some of the equipment is too old and malfunctions

room service etc

facilities are basic - small gym, no pool, tv channels basic and no english channels

very small gym.

the gym is missing a lot of weights

nice hotel in good location for us. free ev charging!

parking is spacious and enough room for a good wide car and low sports car, also ev charging for tesla only but ionity is nearby

on our way from the ferry down south & always find the hotel clean & comfortable & the hotel bar & restaurant is good

comfy beds, good size rooms, and very good breakfast in the morning

stayed with my 3 kids and it was quite a hassle that we couldn't have 2 rooms connected to each other

what you want very good breakfast and the restaurant was never crowded helpfull staf free gated parking minibar and beverages and snacks always availiable in the

breakfast really good and ample

wifi not working properly no tooth brush middle of nowhere

the gym was great and large bathtub in the room

wifi was not up to the standard of my children s streaming needs.

helpful staff, amazing breakfast and quick room service.

gym closed and not f&b at all.

new and upmarket feel to room and corridors, pool on roof and jacuzzi was great way to start the day

breakfast was to expensive and it is not included in the price of the room, parking is also extra 5

the room was a great size, comfy beds and bar bathroom clean

wifi not working no coffee in room only 1 long pillow

these, however, when we arrived there was a notice on reception advising both closed and no room service

they did offer a small bar with local beers, which was nice after a long flight

nice and quiet and good breakfast

really liked my room, bed very pleasant, bathroom nice & clean, fast wifi & the breakfast was the best part ud83dude01ud83dude01ud83dude01, no complaints from me, amazing place to

with the pandemic no bar no restaurant and hotel is not in a convenient spot for bars and

very nice hotel and friendly, helpful reception (david)! breakfast is really good! thanks!

breakfast was excellent so much to choose from and tasty

very helpful staff and great breakfast!

no bar of soap in the bathroom, but just a mini shower

breakfast included in the price was a bonus too

the breakfast was fantastic, and the accessibility to madrid city is so easy

we had to eat a snack in the bar which was good and the wine inexpensive

the staff very helpful the room and play machine free fir kids too

no surprises, good value for money. kids enjoyed the stay.

,parking is charged but is secure kitchen and bar open late with outdoor seating

the staff were extremely helpful and friendly, the breakfast was better than i expected

staff was very helpful and received us after a late flight into barajas

wifi, possibility of using the printer and a booking for the shuttle service

wifi wasn't very good.

wifi could be better in rooms more distant from the lobby.

poor wifi

had room service which was prompt and the food was still hot

poor wifi in rooms

like really smooth wifi, which is not so common

also the wifi doesn t work so good

staff was super friendly and welcoming. it was super clean. breakfast was also excellent.

it is a good hotel with gym, good services and clean

gym and spa was not working which made us upset.

bar was not open when we were there during the whole weekend in fact which was a shame we were

spa center is not well considered- there is no lockers where to leave your personal things, you

open when we were there during the whole weekend in fact which was a shame we were asked to order room service

bar staff wasn’t friendly

garden, swimming pool, the delicious breakfast and that you have option to check out later.

great location. really friendly staff. roof top swimming pool. clean rooms. safe neighbourhood.

my only complaint would be the shuttle only worked from 8:00 p

justvtye shuttle

pool, short walk to the bus stop

swimming pool was very cold and drinks in bar are very over priced 10 euros for malibu and

her name is liza and she works as the pool guard

the mini bar is usually not supplemented

swimming pool was very cold and drinks in bar are very over priced 10 euros for malibu and

stay here, the staff were kind and the facilities were great, a member of staff from the bar gave us a free drink as we were there very often, could not fault anything

and friendly throughout the stay

room service is supposed to be 24 hours but when i ordered at 5am it's closed

great facilities, good bed, great sauna and gym

r example, i mentioned to the front desk staff there was no bar soap in my room, and the housekeeping staff delivered it within 15 minutes and then checked to

clean, airport shuttle, price and nice location

close to the airport. free shuttle service 24 hours.

airport shuttle works a treat

quick shuttle

to go to the airport in the morning, the staff kindly arranged free shuttle, which is great

close to the metro which takes less than 30min to the city very reasonable price early check in

shuttle to airport. room service

we really enjoyed our stay in a quardable-family room. our two kids loved the

efficient room service for a light diner in the room when tired

close to the airport and great breakfast option

bar wasn't open on saturday night charge for use of garage should have been included in the

early check in time

also bar madrid a block from the hotel had great latte we went a couple times a day

nice personel, early check in and made our stay as confortable as possible with our little

great location in a cute town- close to restaurants and the bar next door is

early check in was ideal

liked everything about the hotel: a proximity to the airport, quick check-in, cozy bar downstairs

laundry service provided and the breakfast options were not that great

very clean and modern. great washroom. they allowed an early check in.

i loved how late check out was an option !!!

the laundry mat was near by

they all have excellent customer service skills that go above and beyond and raise the bar of expectations

easy because of construction, so if you are traveling with a lot of suitcases or strollers or kids, you may need to walk a short distance to grab a taxi or a bus

the dinner was fantastic, great room service. also, the pillow menu was a great touch.

the staff were very friendly and accommodating and it was no trouble to help us get an early check in

the other problem was the price of drink at the bar 15

excellent hotel for family, kids loved it, stayed for a long weekend from ireland

i needed a late check out as i was on a business trip with my baby and needed the room for the babysitter, the

remind the kids not to run

we especially liked the pool bar man

the staff was very friendly. was travelling with 3 kids and they loved it.

has gym etc but didn't use

great customer service, breakfast & pool.

is just across from the chamartín train station which was an easy walk over with luggage and kids (if you have a lot of baggage you’ll walk a bit further to take the escalators

gym is very lightly equipped, and honestly, i feel like calling it a gym at all is very generous

breakfast most of all.

having a bar in the hotel was also a plus

rooms and a nice clean bar and reception area

no room service after 22:00

no information was provided about the services

om service, fitness, etc.).

the property gym was quite small and not enough equipment

there was a good choice of eating opportunities in the hotel and the swimming pool was wonderful

the gym has everything you need for a good workout

the additional fee for a late check out.

comfortable with its own restaurant and other options to eat inside, nice outdoor pool, and good size room

the breakfast buffet fantastic and the casual dinning at the lobby very good

room service i ordered late one evening was really bad i can only assume it was because they were

clean and modern, great vibe specially with kids

room service was very accommodating and staff were very professional

the staff was friendly and the breakfast was great

great location for transiting through madrid. bonus having bar on site and outside sitting space

the bar was closed when i arrived at 11 pm so i had to walk 15 minutes in order to find some food and

cleaners are perfect good snacks and food in restaurant miguel angel, experienced maitre and barman good prices at bar 24 hours front desk fast solutions to problems air conditioning at

room had a kettle and there was a small gym with a couple of machines you could use

not much space to layout and store clothes during stay. no self-laundry facilities.

the rooms were super clean and the staff were quite friendly. also has a great pool for the kids

good to swim at their swimming pool after some hours sitting in a

room was very comfortable (2 adults and 2 kids), shuttle to the airport is a great service

gym was out of service

easy check in, friendly staff, good internet, good gym, clean.

late check out

covid has impacted services (gym sanua)

gym access has to be granted separately in order for the room card to open the door

think it would have been nice to be able to access the hotel bar during the afternoon even for a cup of tea or coffee

the only downside was the bar was being refurbished

away from the city but not so much since you can ride the metro two blocks away, excellent room service

no tea/coffee available in room, & a fridge

bar fridge not plugged in, had to lift out to get to plug, took ages to cool down a kettle and cups

clean and large room. small gym.

of little milk cartons for tea and coffee and told us we could get a little jug of milk from the bar but we would be charged

room wasn't clean and wifi was damn slow. the gym was like a small room with two bycicles.

1. the fact that it had a gym. 2. small restaurant with very good and reasonably priced food.

gym appears to be closed all the time, so has jan ventilation

it’s proximity to the motorway. ev charging and delicious food on offer

pets are able to sit in the bar area with you which is a

very handy with bar and restaurant next door and fab as it was pet friendly

for northern spain ferryports excellent bar and restaurant typical spanish but great value cctv cameras covering car park receptionist

room very clean and comfortable. nice bar and restaurant and very good food.

really enjoyed every moment through the day, breakfast, cups of coffee, a little gym work & the room was totally great

wifi signal was strong and fast enough

room service was quick and really good from the restaurant!

the gym is very small.

cluding being able to accommodate dairy free and gluten free), the

was extremely friendly and gave me a quiet room, the bed was very comfortable, and i enjoyed the pool

bar and restaurants available in a walking

provided shuttle to airport which is an add value

the pool looked nice but i didn’t use it

free shuttle from and to the airport, located 200 meters the metro to the city center.

parking,easy access from motorway,good sized room

the breakfast was very good - the coffee was excellent

explain facilities round about the room had all you needed peace and quiet private free gated parking and swimming pool would definitely

we wanted to stay a bit later after check out by the pool

spa bath was a bonus after a long days travel

also, the wifi kept dropping out and considering i was there for business, this was a problem and it said on

kids couldnt get joy, and that was one of the main reason we choose that hotel

rooms, very clean and spatious

were very comfortable, nice bathroom, television, and wifi

the pool was closed early.

was no room service available and you had to move to another hotel next to it for either breakfast or any

spa was not hot

gym nice, pictures little deceiving as its actually quite small and was busy every time i checked

ol, gym, media, ict, bars)

wifi security is poor

door and out) pool and gym; possibly the best hotel experience i've had to date

i wish room service was 24 hours or different time

and pool were great, the gym is a great addition

room service is only available from 8pm to 11pm and when i called no one answered

lovely terrace with pool but not there long enough to use the pool

rooms were so modern, clean and spacious ,mini bar stocked daily and the vip level was definitely worth paying the extra

everything location room staff the spa is amazing and best thing

the restaurant and bar were also excellent—everything was spot on

friendly staff, big rooms, and a nice bar downstairs

clients have to pay for sauna and gym facilities

weak wifi

wifi, lack of desk or table in the room, no tea or coffee facilities, no access to food supplies

there was no wifi

com portal stand hotel transportation was included also wifi was available , a lot os rooms qre in a second floor and than dont have elevator foe transport

it was reasonably cheap, clean, and big rooms.. wifi is good..

they could build a gym. breakfast is expensive when compared to the options in the area

there is no pool or gym. breakfast is expensive for madrid standards

jaime was really excellent in helping us obtain a vegetarian main course and he was great at the bar too

roos are small and it has no gym

good wifi

wifi was impossible to use due to poor connection so had to use mobile data instead

room service was not available at certain time of the day due to which either customer had to wait

hard pillows. . bar food menu. .

nice bar area, barman polite, friendly and professional

nice breakfast!

breakfast

clean room and great ameneties. good breakfast and nice staff.

there is quite early check in, and late check out, what is very comfortable

there is quite early check in, and late check out, what is very comfortable

also pool is available

the breakfast was excellent, with a good variety of options and everything fresh and well organized, a

brand new hotel. very good. breakfast could of had more hot options

ease of access to airport and convenience of on site bar and restaurant

there is a vending machine, gym and swimming pool within the premises

the bar exceed what i expected in this type of hotel

the pool, the cleanliness of the room

the pool can get quite crowded at opening hours, closing hours is sometimes better.

the pool is fantastic and the entire facility has so many extra rooms

the pool facilities coud have been cleaner / better.

the pool was very pleasant and it was a great experience to explore the communal areas