bar closed early both nights we were there and clearly the one member of staff on the bar was

no facilities for coffee/tea in the evening . bar / coffee shop closed

we were able to get a suite with a room for the kids and a room for the grownups at an excellent price

very good for staying with kids, enough space for 2

advertise a snack bar and restaurant but the restaurant was part of the snack bar

if you are from the uk please note that breakfast is continental and not a cooked breakfast, though it was still very nice

lovely themed rooms very nice continental breakfast.

the continental breakfast was stunning, so much abundance and variety of quality comestibles, set us up for the

would have loved a hot breakfast

breakfast is ok

the smell in the room was similar to the smell in the male dressing room at the gym

the beds were comfortable, but the pillows are for kids

- there was a team of very young kids (8-12 years old

gym was extra pay

gym was small but was to ourselves so was good

hotel offers free parking, onground and underground

breakfast is pretty good and there are a small restaurant where you can find tasty dishes in the

free underground parking available to

the only thing i would rate slightly lower was the breakfast i would give it 4 out of 5

private garage parking

excellent all round plus free parking

good variety of food at breakfast

clean, ok breakfast, near shopping center

near from warner park, a good option for families with kids

parking a little exposed

the breakfast was of very limited choice and of basic

love everything (cleanliness of the hotel in total, the staff friendliness, the breakfast, the location, the parking and how reachable it is to everything we

breakfast a bit poor

the continental buffet breakfast was plenty to get one going for the day

room small but clean and modern, breakfast pleasant but basic

bar and food on site

find access the hotel, over and under ground parking, beds very comfortable, cleanses was great room service was great too, over all quite happy

staff and especially the bar staff were kind, and caring

rooms and bar and absurd pricing also i paid for a room for three and the room was single

good wifi

cleanliness and room service ,food

easy to get to. lovely room with parking underneath.

wifi very poor, no water at reception or in the room

not very versatile choices and our kids left still

getting a taxi and a great base for madrid center , nice and relaxed during the day around the pool , not too busy and quiet

breakfast, room, bed

breakfast outside on the terrace with our dog

breakfast included with good choices

overpriced breakfast option but everything else was great.

wifi connection

plus served from the bar but with very little choice…a pity because everything else was great

there was lots of garden areas to walk the dogs around and a lovely looking outdoor pool

they said we have no medicine or alcohol only a little bit of vinegar, the staffs were a bunsh of kids whom have no idea how they have to treat their clients also no body speek english no security

normal value there is no refrigerator and no room service so you'll never get cold drink and the bar closed very early and its too far from the rooms and no body will bring you

the walls and a sharp metal thing sticking out the floor which of i didn't see it and one of the kids had fell would have ended in a hospital trip

late check out, free parking and 24 hr front desk

breakfast was fine for the price we paid

would have liked to have had breakfast included.

friendly staff, lovely breakfast, great value

very modern and comfortable bar area with live music

i wasn't having breakfast (i usually do not have breakfast) but the breakfast looked amazing

the lady at reception was very nice and allowed me to early check in.

helpful and friendly staff, comfortable bed, big clean bathroom and fresh fruit for breakfast

choice of food for breakfast

breakfast was ok

breakfast spread is the same daily with limited options so for long stays it could get pretty

good location , verry friendly staff ,clean rooms and good breakfast.and verry good prices.

limited bar service / hours.

it included a minifrideg, hairdryer, desk with chair, tv, wifi, bathtub with shower option, etc

gym could be more comprehensive to train more muscles groups

wifi on the first night

would have been nice to have a bar to have a drink at, and perhaps a bite to eat

the bar in the hotel is nice and i liked the small meeting room in the lobby to work or have small

the hotel bar has good food and friendly staff

also, the breakfast in the near bar is super

the bar looks nice, but the staff on saturday morning treated us as if we were local spanish folks

plus laundry facilities

the bar food and coffee were excellent

good speed of wifi

also - the bar on the ground floor was never open during my stay, was it a 'walk up service' or was it closed

the rooms a very clean but dated the furniture in the reception area very poor and the bar never

there was no bar open due to covid

the hotel has a bar but i haven t seen it opened

parking, walking outside to mall in rain by smokers

the bar downstairs was incredibly cheap and accommodating

we went with kids to warner brothers park and look for thematic hotel and this one been really good

parking underground was convenient

good breakfast quiet hotel plenty of onsite parking clean and spacious room

included sheltered parking. friendly staff.

safe parking friendly staff value food i

silence, clean, parking.

food and drink available readily in bar area

we had a duplex with a kitchen and a bedroom with ensuite bathroom on the first floor (with a washing machine) and a

there is a small closed pool on the roof and 24/7 gym on the basement

roof top swimming poll; - gym with dumbbells (though variety could be better) - functional kitchen and nice

like lidl; - modern and very functional rooms; - cherry on top: amazing roof top swimming poll; - gym with dumbbells (though variety could be better) - functional kitchen and nice

very good beds, quite, good breakfast, near metro- goo location, nice staff, cool spa pool

marks for staff and cleaness fantastic hostel breakfast was really good its little far from city centre but you can take bus from back side of

even though on a main road you could not hear anything outside lift to help get up to top floors breakfast included in the price ( though wasn’t able to eat it as was leaving very early ) staff

enough breakfast was available

good breakfast

breakfast excellent

the breakfast was very good and great value for money

great selection at the buffet breakfast including fry up, selections of meats, pastries, fruit, toasts, coffees, teas and juices

super locationfor a visit to migual cervantes museo. car parking included and good restuarant.

they served dinner at the bar which was reasonable although after 8pm

convenient location. safe overnight parking

lot of amenities (gym, pool etc) with rooftop lawn & swimmingpool

free underground parking was a big plus, as well as the availability of a gym and a cinema room

the staff was super friendly and the gym was well equipped

the hotel had a gym which was perfect :) and a lot of common areas to work at

and everything was enough the apartment also has a cinema, sauna, a gym, a rooftop and a swimming pool

breakfast menu could do with more variety of eggs and other things but still had plenty to choose

in was warm and informative, the beds were so comfortable, the facilities were nice, the hotel bar was lovely also

room service is poor, no tea, coffee, water boiler, and no iron

there was a bar which we used quite often, and which was generous in providing free snacks to go with our

lovely bathroom and good room facilities, ie stocked up mini bar and toiletries

nobody there to check us out and no breakfast until 9am

breakfast was far too late at 9am and poor chose

a small breakfast was included

rooms, great bar especially the lady behind the bar

the breakfast is not that good, don't have many options and each person can only get one coffee and one

late check out mas tarde

due to corona there were some limitations at having breakfast but even though they managed the situation very well i would say

the breakfast was also decent, had a lot of good options

property is really beautiful, with nice gardens and fountains, and also functional indoor spaces

spa service is separated for the hotel (although in the same building)

the hotel was very friendly and the staff spoke english and the dinner and breakfast was

the small bar downstairs beside the reception was a bonus

fantastic wifi connection (number on your check in card) you can pair your phone to access netflix/youtube (+) free fast wifi (-)wifi signal didn't reach my room; ended up having to change rooms (+) there was an issue with wifi which was resolved very well, the reception people dealt with it very quickly, alejandro on (-) poor wifi connection, you keep losing connection between time to time (-)the wifi was poor, very slow and would disconnect frequently from the network. (+) wifi works reasonably well (-) the wifi requires you to login every day

the room service was good and staff very friendly

mini bar and expresso machine, great water pressure in the shower

breakfast, nice staff, big room

a really classy, comfortable hotel. very good breakfast and kind staff.

hotel is uncomfortable, smell bad like a cigarette un the whole room, if you travel with kids, the extra bed makes no space to use the table in the room

room was nice, staff was very helpful and friendly. breakfast was very good. wifi was very slow.

thin walls, and lucked out having a kids football tournament team staying on the same floor

mini bar fridge did not work.

wifi regularly disconnects, quite frustrating. a little expensive for the location

it is very nice to have easy private parking in an area without too much traffic

very weak wifi in the room. in common areas ok.

ideal location just off m50 bar & restaurant staff really friendly.

always miss the entrance to the hotel parking and need to go around and try a 2nd time

easy to find, plentiful free parking and ideal for a stopover to or from the airport, rivas being close to the m50

wifi no tea/coffee machibe in room

fitness centre very small and with no weights.

at first they wanted me to pay for wifi in addition, but i argued that and they gave it to me

fitness center

slow wifi. grumpy breakfast stuff.

bar with limited menu which was all i needed

room for the same price, very clean and comfortable, staff very friendly and helpful, breakfast bar excellent, dinner and service excellent, we loved it

room, breakfasts, all staff dealings including reception, bar and resterant staff

key of the safe most hotels have number lock type there was no grid box in the shower to put my bar of soap

loved the availability of the gym. staff was also very friendly and spoke great english.