good garage parking

excellent evening meal, fantastic breakfast, staff were all helpful.

the restaurant was also very good and inexpensive great dinner and breakfast

great bar food, lots of choice and frequented by many locals great

nice all-rounder hotel. good, clean and comfortable facilities. nice breakfast buffet.

a small breakfast was included

breakfast was basic, but there was an option to order side dishes to a very acceptable price

breakfast was far too late at 9am and poor chose

nobody there to check us out and no breakfast until 9am

the breakfast was o.k took us a lot of searching to find it.

the small bar downstairs beside the reception was a bonus

parking underground was convenient

bed was large and very comfortable, the parking was safe and secure, we used the underground car park

included sheltered parking. friendly staff.

off the expressway, plenty of parking spaces, good breakfast and dinner

silence, clean, parking.

friendly and helpful staff. clean comfortable room. excellent parking.

only thing was lack of water one evening mini bar not topped up and was none in vending machine to buy either

closed parking for car. good cofe. very good price

limited parking in garage if hotel is full.

welcoming reception staff with brilliant english welcoming bar staff comfy bed huge bathroom good wifi windows that opened in bedroom &

breakfast, room, bed

wifi connection

overpriced breakfast option but everything else was great.

breakfast needs updating.

concierge very unhelpful regarding the wifi which i required

the bar downstairs was incredibly cheap and accommodating

we went with kids to warner brothers park and look for thematic hotel and this one been really good

due to corona there were some limitations at having breakfast but even though they managed the situation very well i would say

staff, amazing breakfast, and the hotel itself is beautiful ( with an excellent garden and spa

additionally, while the spa had a great variety, we wish that there was a bath that was actually hot rather than just cold

the restaurant and breakfast staff (we’ve met rocio and claudia) was amazing, very helpful and nice to us

spa service is separated for the hotel (although in the same building)

great views over nature reserve and very welcoming staff. good breakfast buffet and room service

great pool and gym

the customer service the amenities the balcony and the views the spa is really good

the pool is not open in may or june

big pool where my kids enjoyed a lot and they let us stayed for a swim even after check out

we had trouble accessing the wifi.

location opposite the palace! decent sized, comfortable room. quiet. good wifi.

wifi speed was excellent

the parking should be free for all room types free wifi was not so

english) by the front desk.

bar and restaurant staff

calm environment,nice bar ,attentive staff,very clean

cheaper breakfast options at the bar downstairs and nearby if you don't want buffet breakfast

we were able to get a suite with a room for the kids and a room for the grownups at an excellent price

very good for staying with kids, enough space for 2

if you are from the uk please note that breakfast is continental and not a cooked breakfast, though it was still very nice

absolutely an amazing breakfast and beautiful setting

thing about the hotel was good, breakfast was sufficient and staff were very helpful

great location, great welcome from the reception and also a great buffet breakfast

the continental breakfast was stunning, so much abundance and variety of quality comestibles, set us up for the

the smell in the room was similar to the smell in the male dressing room at the gym

- there was a team of very young kids (8-12 years old

gym was extra pay

the beds were comfortable, but the pillows are for kids

access to little gym a bit expensive when you do not use the sauna area

staff and especially the bar staff were kind, and caring

checkout waited extra 15-20 minutes so they can unblock the iron security from my payment card as wifi was not working

rooms and bar and absurd pricing also i paid for a room for three and the room was single

good wifi

bar and food on site

location is perfect, close to the motorway for overnight stay if passing through and ample safe parking

staff were excellent. food exceeded expectations, especially the breakfast.

hotel offers free parking, onground and underground

very convenient location and ample safe parking with access from the bedroom

the breakfast had everythink you could think of and was lovely

plus laundry facilities

the bar food and coffee were excellent

good speed of wifi

the bar looks nice, but the staff on saturday morning treated us as if we were local spanish folks

the hotel bar has good food and friendly staff

also, the breakfast in the near bar is super

the room was very small for 2 adults and 2 kids

near from warner park, a good option for families with kids

more available in bar area

great location near resteraunts and shops. breakfast good

no restaurant facilities. poor bar selection

love everything (cleanliness of the hotel in total, the staff friendliness, the breakfast, the location, the parking and how reachable it is to everything we

the continental buffet breakfast was plenty to get one going for the day

room small but clean and modern, breakfast pleasant but basic

good breakfast

the rooms are comfortable and very clean. the breakfast is good but can have more variety.

late check out, free parking and 24 hr front desk

very attentive, very clean hotel, free underground parking, next door to train station and metro

there is a gym and a small spa which allowed to relax

the gym

wifi connection was not stable. it was horrible.

gym and other facilities

you actually check in at the bar of the hotel as this doubles as the reception

the staff were all friendly and as helpful as possible, and the bar and restaurant were fine places to be

bar open with light snacks which was fine but nothing special

checkin was just a little slow as the chap was busy with bar and food.

bar and restaurant in the house

the bar in the hotel is nice and i liked the small meeting room in the lobby to work or have small

i liked how there was a carport underneath, great area for the kids to play safely

of family kids noise, it's in the middle of no where my service was terrible no late food options not a place

very convenient if staying with family as parking is right infront of the door.

wifi very poor, no water at reception or in the room

getting a taxi and a great base for madrid center , nice and relaxed during the day around the pool , not too busy and quiet

breakfast was fine for the price we paid

i wasn't having breakfast (i usually do not have breakfast) but the breakfast looked amazing

breakfast, beds

would have liked to have had breakfast included.

the staff are super helpful and breakfast has a very good selection

breakfast spread is the same daily with limited options so for long stays it could get pretty

helpful and friendly staff, comfortable bed, big clean bathroom and fresh fruit for breakfast

breakfast is good

- poor breakfast

breakfast, bedcom

the lady at reception was very nice and allowed me to early check in.

place seems to be popular with families (i would take my kids there for couple of nights)

lovely staff, especially the dominican lady at the bar she was delightful.

it's a bit of a find being on the main road yet having gardens and a pool

was a nice swimming pool

normal value there is no refrigerator and no room service so you'll never get cold drink and the bar closed very early and its too far from the rooms and no body will bring you

staffs, very good location with many shops and restaurants, free parking, fantastic balcony and view, large

very basic , no bar or restaurant, and very 70,s style stuck in a time warp .

parking, walking outside to mall in rain by smokers

the parking was excellent

free parking. 15 into centre of madrid in uber.

big shower head bottles of water in the minibar train to madrid is on a walking distance (8 min) breakfast was varied and

was clean, all staff were friendly, helpful and very efficient, good variety of food for breakfast

free parking

huge parking and highway is near

cleanliness, staff helpful, breakfast good.

late check out mas tarde

cosy bar restaurant attached

food and drink available readily in bar area

very comfortable room, with plenty of storage space and well equipped kitchen

roof top swimming poll; - gym with dumbbells (though variety could be better) - functional kitchen and nice

the pool was good too

small pool

the pool area was not heated well so on cold days it might be a bit cold.

clean, comfortabe beds, 24/7 bar and reception, aldi nearby, friendly staff

even though on a main road you could not hear anything outside lift to help get up to top floors breakfast included in the price ( though wasn’t able to eat it as was leaving very early ) staff

good breakfast

enough breakfast was available

great hospitality and a good breakfast service