extensive breakfast buffet

modern clean comfortable with outside terraces and a good bar and dining room

catering and bar quality is excellent and reasonably priced rooms are modern and well

bar and good restaurant for dinner (although the websites are not too clear about this, there is

all. breakfast special the service from ms. zurine

big, free parking

it has a private parking so there is no problem to park your car

no evening meals, but you will find a simple restaurant just below the parking who serves wholesome meals

good location, with parking

location and a big parking lot

parking is plentiful and secure

the guest house is a short drive to san sebastian, where we were able to park easily in a parking garage and walk and enjoy the sights

big parking space

private parking and good communication were also much appreciated

good parking facilities and easy access for wheelchairs

restaurant in the area was at the nearest hotel

there is a bar area, and pool terrace which serves food all day and it s very good

minutes walking distance, alternative was room service

the gym facilities were good and the pool looked great

evening menu is limited and only available in the bar area but overall we loved our stay

com website is not sufficient as you will have to pay 30 euro per person to use the spa area, and kids are not allowed to enter

eco friendly, beautiful area, quiet, great food, beautiful yoga studio and gym

great breakfast, nice pool, really good room

swimming pool area was pretty crowded when we

of the best hotels i visited in the last years, perfect accomodation, modern buildings, rooftop pool,free outside parking,close to the city and highways, super friendly and professional staff,

was further out of the town than i expected the bar wasn't always open and not a great arrange of

room service but we wanted a light meal in the evening

breakfast and gym were excellent

staff room service

wifi

lovely rooftop pool,great outdoor seating area ♥️

everything was perfect, great quiet location , great food and drinks in the hotel bar and very reasonably priced, far better than the

there is a rooftop pool with a snack shack for convenience and the main hotel bar had a lively atmosphere in the

comfortable, breakfast was good, the staff was helpful and as an added bonus the gym facilities were nice for a quick workout

bar at the ground floor is very handy if you don't want to have full breakfast

honestly i was in disbelief when we stayed here, there is a lovely bar / cafe on the ground floor of the hotel which was central to the town which was a vibrant

easy check in/out and a good bar next door

the staff were friendly and helpful, and the bar attached to the hotel is terrific; great service and fabulous food at exceptionally good prices

get a table in the bar on the saturday night, but there was a local festival and all were

ough limited choice to

modern rooms, very big bathroom, little balcony /private garden, lift, coffee machine & mini bar

nice extra with the free bar of champagne and popcorn

we came at night and there was no problem to park a car in their secure parking lot

ee sparkling wine), soap & shampoo with nice smell, good breakfast

dog with us so not allowed in any public area of the hotel, which we understand unfortunately the room service menu was very

wifi was useless, we had to ask for towels, no tea or coffee making facility in room, the breakfast

pleasant bar offering meals and snacks from the restaurant kitchens

it has plenty of free parking

room was spacious and comfortable, staff were friendly, and the food and drinks in the bar quite good

the pool was a little disappointing. a little small.

lovely spa facilities room size and decor was perfect

d would open earlier too) and we would also appreciate a larger pool

friendly and helpful staff especially the concierge team, courteous housekeeping, outstanding breakfast selection and service every morning which we thoroughly enjoyed, , daily weather updates

spa fabulous

reception and most (apart from one waitress) restaurant and bar staff super helpful and attentive, peaceful surroundings but close to the town of san sebastian

although we could see the beautiful gardens, the view was overshadowed by the unkempt pool area

should publicise your bar snacks more

the spa was phenomenal, and the staff was incredibly charming and helpful in every aspect

the food was out of this world, we had tapas in the bar area and it was some of the best we've ever had and they catered for me being gluten free

were friendly overall and the hotel was very clean, they were more than happy to help with an early check in and ordering taxi for us, very friendly

unfortunately the rooftop spa pool was closed during our stay ud83dude25

reception failed to tell us about the gym, we would have used it if we knew

had a drink in bar in evening

used the spa on the roof

wifi was very quick and included

we enjoyed the bar and restaurant attached to the hotel and appreciated the early check-in we were given

breakfast was excellent

especially the nice lady at the breakfast/bar

easy parking facilities good breakfast

it was a great stay with wonderful rooms and super nice room service staff

comfortable room, small terrace, excellent breakfast, close to the centre

the breakfast is great

the cleanest the decor and the breakfast

breakfast served to table due to the virus but with a wide selection of food

amazing hotel and fantastic value for money, bar and tapas menu amazing

nice tidy nh hotel with comfortable room and bathroom. proper gym. good bar.

in the room of my kids, it smelled like smoke because of the restaurant in the ground floor

gym a little limited.

i enjoyed the gym

pool maybe a little cold for the kids but on a hot day that would be a good thing.

loved the pool

we also hoped that pool would have been heated or at least stated it was not heated

the gym was the cleanest hotel gym i've ever been in, plus it has a lovely view

gym and service for pizza and sushi. we were allowed to enter our room earlier.

very big rooms, very clean. the best breakfest ive ever been! free gym!

the pool was great

were a family of 4 and we paid £430 for a room, not including breakfast for the kids

things, main thing, they advertise a pool, which is why we booked it as we have 3 kids who love swimming

room, excellent breakfast and amazing new pool area

super breakfast, ok wifi

excellent breakfast with plenty of choices both hot and cold

bar is amazing

i went to park and realized i had to go and check in first and that was complicated to do with kids in the car and finding a space to leave the car in a busy city

clean, stylish room with comfortable bed. helpful staff. good wifi.

the grounds were very pretty and there was a nice pool

swimming pool was not so clean

pleasant garden and swimming pool

for cycling down into the centre of san sebastian, truly amazing breakfast and a swimming pool to cool down in after a long journey

not far from san sebastian, we drove up to the loiola train station, the last entry point where parking is free, and then it's seven minutes by train or thirty minutes on foot into the town

the snack bar is very pleasant and ideal for a drink or snack any time of the day

would have been nice if the bar was open in the evening for a coffee or drink

they helped to get 2 rooms together so parents and kids could be together

the bedrooms were clean and comfortable and the same with the bar area

from the beach and old town(you need to use bus) was good, in addition, there are a lot of good bar and restaurant near hotel

our kids had 103, also a great room

remember though kids, this is donosti and this is what €99 gets you on a monday night

there were also kids making a racket at 6am

tapas bar was awesome - food extraordinarily tasty

were told the bar and restaurant closed at 10

spacious room and bathroom perfect comfort exellent wifi bus stop to centre within few meters

a bonus is the restaurant bar downstairs

wifi not good

the breakfast was lovely

swimming/jacuzzi pool tiles very slippery, as you would expect swimming pool tiles to be perhaps, but little grip

and if you think you ll take a nice dip in the pool think again

it didn't have an outdoor pool area with sunbeds - there is an indoor pool, but i think you had to pay extra to use it as it

had not gotten things sorted out re wifi,parking,restaurant

it would be nice to have a bar area for guests.

laundry service was a bit slow

air conditioning not working. no availability of early breakfast with early airport departure.

internet (wifi) is really efficient, small fridge in the room (for the mini bar but you can pop in something in if necessary), really quiet street and real blackout blinds

much choice at breakfast - also it would be nice if they invested in a nice wine bar for evening time to relax

- amazing view from the room and rooftop - parking conveniently located under the hotel - good room service - friendly staff and very

location, amazing view over san sebastian bay, swimming pool, spa & gym.

with parking, good facilities if you re staying longer but we didn t have time to use spa or pool

very good gym

the rooftop bar seemed to have trouble.

staff was amazing, i had the chance to be upgraded to a bigger room with an amazing spa bath, huge terrace and amazing bathroom

rooms could have been more luxurious and the gym could have been larger with improved air conditioning, but that being said, we were very happy

great location. clean. large room. pool. excellent staff. highly recommend

bastopol) and it had my favourite pintxos of the trip

answer at all after several calls) and no assistance from the reception in that

comfortable bed, excellent breakfast, good location, small room area

excellent breakfast at a reasonable price, fitness centre, good hearing (it was cold when we were there)

some bar food availability

room fully serviced with mini bar and tea/coffee making facilities

only thing we didn't like was the breakfast. the food wasn't very good.

wifi didn't work with iphone

wifi was very poor

delighted there was a good car park. we were facilitated with an early check in.

free wifi

location, staff, breakfast, wifi

very clean, excellent location, very friendly & attentive staff. great breakfast too!

beautiful mezzanine bedroom on the 5th floor, to the friendliness of the staff, to the gorgeous bar area, to the location in the heart of san sebastien

the room could have been a little larger, and the sauna / spa area is quite small.

room service options limited only to michelin star narru

we didn't even use all the amenities

they also have a small gym and sauna in the basement

she helped us a lot in arranging a possible early check in instead of luggage storage only as we will head to sanctuary of st

gym and sauna were broken for the full four days we were there, and the staff didn’t seem to know

the gym is very basic.

also, the hotel has a small gym and sauna in the basement

check out at midday and early check in was much

bar next door closed around 12, would have been nice if it opened later

surrounded by great restaurants & bars

wonderful staff at breakfast and reception

breakfast was lovely

early checkin dir to ongoing car problems great bar and terrace areas

the gym was small, but we made use of it

the rooftop bar has great views and is a definite plus

gym facilities were a bonus

gym was okay but there was no towels, no cleaning equipment or drinking water…this was very

have a small gym and bigger pool with sun loungets

24 h room service

the gym was closed for renovation which wasn't advised prior, but that just motivated our group to

poor choice of room service poor choice of food and wine and champagne on roof terrace

room service very expensive

i was pleased that they accommodated an early check in when our flight arrived early in the morning

location locker luggage storage late check out easy check in

breakfast is excellent! the staff is amazing!

everything was awesome! only the gym and the hotel facilities can be improved.

the gym is also tiny and doesn't have a lot of

did advertise having a gym which is true but two cardio pieces and a pec deck is very small and was a bit of a shame if

the gym a little small and cold

the room was spacious and very clean. beds were comfy- kids slept til 9am!!!

very poor wifi

poor wifi, signal kept dropping out basic continental style breakfast, nothing hot poor bed linen, could

wifi at evening not working very great but triedto find solution

staff were also very caring and accommodating with late check out as my girlfriend had food poisoning

experience, great with kids (friendly and very helpful), room was spacious, good restaurant recommendations and

breakfast - very good having a relaxing drink in the bar or the guest lounge - very good

served as part of the room service menu was disappointing, presentation, selection, menu, ingredients, quality all itself

george checking us in was very helpful and we enjoyed chatting with the bar tender in the evening

bar and eating area are charmingly set with charming servers

the room is spacious, with lots of light, a bar fridge and a lovely balcony to relax on

go to the bar op down the road across from the michelin place, great

and would benefit from a bit of tlc and also opening up to residents for the evening as a bar area and possibly

no bar or restaurant but a short walk to a great little taverna

no bar !