wifi only in reception and bar on the roof

roof bar was closing very soon, we didn’t get chance to visit when we were hiking during the days

parking, no wifi in the room, loud (karoke bar or sth at the ground floor in the same building, just below the

wi fi was on 1 bar or not present in room

our room was really noisy because of the people in the next room, and because of the karaoke bar down the street

in the middle of à quite village with a nice bar and restaurante

we didn't get a chance to use the pool, but it looked splendid and clean

the swimming pool is beautiful, clean and open at all time

the whole very clean ensemble has a great pool where we could refresh ourselves after extensive levada walks

close to funchal breakfast: rich, varied, delicious, tasty with ocean view for free:) every day pool: beautiful, refreshing,

us is that every friday (i think) they host a “purple friday” electronic dance concert in the bar at the end of the gardens behind the pool

there is a bar at the top of the spa area that is perfect for sunsets

loved the facilities- the pool the bar the indoor swimming pool and the jacuzzi and it's amazing views

views of the sea and the coast from the rooms and the bar areas, was beautiful

also the honesty bar where it is possible to take out in trust is great

a little bit loudly on the weekend because of the beach bar in front - pool in the lobby area wouldn't be my first choice (but there's an ocean across the

wi-fi is limited to the reception and bar areas, but not really an issue

staff could have been more politer found the staff rude and also the bar service hit and

bar staff was friendly

bar closed 10 30 ish but can still get a drink via reception

the food in the bar and restaurant is also very good

we went on a couple of walks up the hill where there was a cute bar and shop, the hill was very very steep and beautiful

the bar was not open whilst we were there due to staffing issues

had to go to the dining room to get a bar tender and the game room could have been a bit warmer

hotel felt quite understaffed so you had to use phones in the bar by the games room and the pool to ask for them to come and make drinks and light the fire but

bedrooms it was very nice and clean, the bathrooms was very nice as well, i did like the kitchen very spacious living room it was very nice to

it has a well-equipped kitchen with all the pots and plates ready

kitchen with all the necessary equipment

great kitchen and external bbq also

some kitchen utensils are quite old and not working properly

we also loved the location (the town is very cute and scenic) and the daily happy hour at the bar with a view over the bay

the bar could have been open a little longer

the bar and restaurant manager made the stay even better i found him to be helpful and friendly, he is

staff were wonderful both at the reception and in the bar and restaurants

set out of the restaurant, as we had to walk through the restaurant to gain access to the bar and restrooms, during time in the pool

in addition there is a coffee bar included so in case you're coming back from hikes in the afternoon, you can refresh yourself

room was clean, breakfast and dinner (vegetarian) was alright and staff was friendly

the breakfast is plentiful, but quite boring in 4-5 days

the breakfast was excellent

the following morning we had an excellent breakfast set us up for the second day in the mountains along pr1

there isn't a proper bar area to go to at the end of the evening

some of the staff at the bar area were rude.

in contrast at the bar and also in the restaurant, the service staff was of low quality and lacking professionality

and install a coffee machine that makes espresso based drinks (or offer the ones from the bar for free)

not a cosy bar for evening

hotel, friendly & helpful staff pool bar is good pool very clean & looked after close to

beautiful views , extremely clean . nice pool with a good bar with meals

free wifi and parasols around the pool

staff at the breakfast was a bit rude

sandy beach just as you exit the pool

drinks in the bar were exceptionally cheap

no wifi in the room...but in the lobby and 1st floor bar is ok

keen staff, clean and beautiful lobby very reasonably priced bar and restaurant, nice view from

a bottle of water in the room, certainly no tea or coffee making facilities, nothing in the mini bar fridge

lack of available facilities e.g. bar open

the pool bar was above my expectations though

staff were so friendly, food was great and the pool bar was just what we wanted. thank you!

wine, soft cold and hot drinks on help yourself service; rest of the drinks including cocktails bar service shuttle bus twice per day to funchal city centre if you go out for a day -u can ask for

personal was very good from all hotel from frontoffice and frommthe bar for the man lois , everybody was so jice people for sure i recommended pestananroyal all

everything

there were long queues for the bar in the evening

property close to sea, good bar and sauna

no mini bar in room

00 everything is closed, the music and the bar are off

service in the restaurant and in the bar - very helpful, running around all the time vigorously but not distractive

good choice and quality of foods at breakfast and at the pool bar for lunch

the bar and restaurant staff were top class

elsa the pool bar staff was amazing very attentive and so

carol at the outdoor bar was great, so friendly, and helpful

great little outside bar by the pool in the afternoon with reasonably priced drinks including cocktails

traditional bar drinks were excellent

staff pool bar bed food and drinks

they also have restaurant and bar is open until 10 pm, so if you drive then this place is a qood

from reception, house keeping, bar tenders and waiters, they exemplified what service should be

room is very nicely decorated, comfortable, spacious, clean, quiet and has amazing view of the ocean

) you are a guest of the hotel but still need to show a code to get a tiny discount on each bar or restaurant purchase; the discount should automatically be applied since they know your room

how high of a bar they set for so many things, it was rather disapointing to see that some optional elements have

the pool bar did not open until towards the end of our

reduce prices for drinks at the hotel bar as they are way too expensive in compare with barsrestaurants next door

the bar area was particularly nice

hour in cocktail bar didn't include cocktails

the bar the armchairs very uncomfortable, is no locker in the pool facility, but it's not a big

entertainment on site, great musicians, bar has vast array of choice

the staff in the reception bar restaurant and entertainment were outstanding nothing too much trouble and room cleaner

good location,superb breakfast,excellent bar staff,& the happy hour was really enjoyed.

service, the complimentary fruit and backing goods everyday, the bar with live music, the location with a lot of restaurants to visit, the complimentary drink at

restaurants where not as cosy as the nice bar and teras

pool and bar areas very nice with nightly entertainment

breakfast bar was well above expectations

everything lovely pool and bar areas with great views

the hotel has glorious views over the atlantic ocean and the bar on the terrace is a beautiful spot for meals and drinks - breakfast as the sun comes up,

bar and lunch at the pool very reasonable and the staff helpful, friendly and are doing a fantastic

expectations, the room size, relaxing indoor pool area, comfortable and stylish seating in the bar and excellent

mini bar pricey

cept pool bar) throughout the day/evening, also staff forgetting to bring drink or taking up

excellent breakfast, good pool and bar facilities for casual eating.

there is a large and very clean outdoor swimming pool with a sun deck and a snack bar next to the pool which offers simple yet excellent food which comes in handy when wanting only

the food at the pool bar was really only snack menu and over priced

garden, flowers, garden view, big bed, piano which we can play, pool bar with dinner

pool side bar was really nice - great views and great food

bit expensive snacks and drinks at the buffet by swimming pool (deck) and in the bar in the hotel

could not have been better, staff so polite and friendly, good choice of food at the breakfast bar , nice and easy excess to the pool, not too noisy with night entertainmen but still tropical,

only small complaint was often no staff at pool bar and no snacks served after 3pm.

pool bar served good reasonably priced food

the coffee in the poolside bar is the best

reception staff were very helpful & bar staff too, taxis booked when needed & ice for the room when requested

there is a bar and even few restaurants inside the hotel

pool / sunbathing area very clean, bar is fairly priced with great cocktails

transfer to the city center, swimming pools, sun beds i also spent one evening in the lobby bar enjoying live music

the rooftop pool, and the bar was awsome

piano bar not open

crown jewel of this hotel (aside from the fabulous pool) has to be the reception floor with the bar

the coffee machine in the sports bar was broken for almost 2 days and affected the water

those outside the sports bar were much more comfortable for us

thought entertainment was particularly good, piano and singer in lounge bar and variety shows in another bar, both traditional and modern dancing displays, and singing,

i thought the reception area and bar area near the reception were soul less. let the hotel down

favourite was taberna madeira, a fantastic local restaurant in the old town with a great cocktail bar opposite

the reception, waiting and bar staff were all very friendly and helpful - shout to to dino

nice bar and pool areas

prices at bar were very reasonable

room, beautiful view, super breakfast and a couple of nice typical shows in the bar in teh

would have liked a bar on a night time looking out over the view

bar by the pool

views spacious terrace variety of food choices on the breakfast pool area and food at the pool bar evening live music in the bar free

entertainment or bar daily

loved the pool and bar area

bar was not open at night

lack of staff at the bar of the 4th floor

one night

we couldn t find real espresso in none of bars - double espresso at beach bar or espresso for additional fee at breakfast is far from

we had lunch at the bar by the pool and it was excellent as well

the snacks at the bar next to the pool were surprisingly good

lovely pool bar serving great food during the lunchtime period

the evening entertainment was limited with one bar and live music, but that was fine as there were a lot of bars, restaurants, and live music

really friendly especially helena at the pool side bar were coming back to see her

pool was big and the bar makes most delicious cocktails

great bar by the pool

pool and bar area lovely, great staff

especially helena at the pool bar excellent spa staff value for money very helpful manager who obviously wants his guests to

of the reception staff quality of the bar staff quality of the room quality of the location quality and rate of the

outside bar is great

access via a very steep hill. bar a bit expensive

plus the bar and all the sun loungers are great for the sunny days

there was some musical attraction every night for free by the terrace bar near the pool, which is nice if you are too tired after a day of walking the levadas to go out

taking half an hour to order a drink in the bar area

swiming pool was nice and the bar

good location bar with entertaiment at evening good breakfast

pool and the the terrace bar were lovely and it was well located to access funchal

the prices at the pool bar are quite high.

is good from the staff 5* up to all areas car park, bar and swimming pool like the bedrooms all good

pool bar was closed (april)

location and value for money, i particularly loved the pool bar , perfect to relax after all day out

beds were quite hard & pillows uncomfortable. no one on the bar so took a while to get service.

the pool and the pool bar are also great

the hotel is very short walk to the main street, there are plenty of spar shops, bars, restaurants basically outside the door

comfortable studio apartment, very comfortable beds, friendly and helpful staff, lovely terrace bar and good breakfast

terrace bar staff weren't the friendliest, breakfast was pretty boring after a couple days, limited

pool area is good too but could do with a bar around the

although usable at the bar and lounge it was very low speed

the hotel has a rooftop bar with great views and live music

they have a lovely pool area, and a gorgeous rooftop bar that gives you fantastic views of madeira

many restaurants nearby, a fantastic breakfast buffet (even champagne), and a beautiful rooftop bar to watch the sunset

nice hotel , the views on the top of the hotel (where you have a bar ) are simply incredible

the rooftop bar is a nice touch

dogs near by constantly barking

tea and coffee not replenished daily. no mini bar and drinks expensive to purchase.

roof top bar opening hours could be extended

highlight, roof terrace with jacuzzi, bar and sultans

ly opens 5 - 6pm).

small things but we prefer a bar connected to the main hotel

t over priced) plenty of scattered sun beds

really good value for money and the bar with its ocean view is the perfect place for sipping cocktails

breakfast buffet was really good, very good drinks at the bar right at the entrance

maybe the bar should open downstairs for sun downers. waste of a space in the evening

happy hour at the bar from 8 until 9pm

nice swimming pools with bar & towel services

restaurant, bar and bbq - delicious food for any taste

the pool area was nice with a pool bar - reasonable prices

most of the staff were lovely but unfortunately two of the bar staff didn't like it when i asked for some ice

view, breakfast, staff, lounge / bar area, swimming pool, terrace, quiet

to the pool area and the gym the dining and breakfast rooms were very spacious as well as the bar area for relaxing at

gym should be open earlier. more available staff at pool bar in afternoon.

piano bar was wednesday night only

the jacuzzi wasn't working, there was no one to man the bar in the indoor pool area

rooftop bar has some good animation at night

big bed, parking, amazing pool, very friendly people, beach bar with sunbeds

the cocktails selections in the fly lounge bar is disappointing

the service is optimum except the fly lounge rooftop bar

stuff of the rooftop bar was not very friendly in few occasions, maybe because we are a young couple i felt that some

pool, excellent breakfast and a great bar and bartenders

the staff were amazing- could not do enough for you just really really nice from the cleaners, bar staff and the wonderful reception staff

hotel, excellent and very helpful staff, outstanding bar staff, located close to the city center, well equipped, amazing

lovely hotel and amazing staff, especially the bar staff

however, we must say that the staff at the bar and breakfast was what made the whole experience even better

selection of food during breakfast and it was the same each day ( for veg even worse), very bad like an instant coffee

location breakfast

breakfast was very good

exterior space for breakfast

the breakfast is not very rich and it is same every day. in the room there is no hairdryer.

upgrade was great but did not include extras such as free water and juices from room bar and use of upgraded breakfast in michelin restaurant

of amenities and restaurants but make note they all except the pool bar require rsvp

a very big mention for telma costa at the il gallo d’oro restaurant as she had raised the bar of offering an exceptional service and made a difference in our stay

restaurants and bar within easy walking distance

room had two huge beds, bath, shower, mini bar and safe

the violin/guitar duo who performed in the mirimar cocktail bar were also outstanding

the happy hour in the winter garden bar was good value for money as i enjoyed several glasses of bloody mary

there is a reasonably priced bar with a daily happy hour - great cocktails

the bar area and lounge were wonderful

smaller things - guys in the pool bar were bit bored and what makes me crazy was when i wanted to weight my luggage and the scale was

infinity pool with loungers and bar never busy

to top it off, the daily all-inclusive breakfast and dining experience at avista restaurant was fantastic

view from the room, the room itself, clear and safe access to the ocean, helpful staff, beautiful breakfast, served in probably one of the best sports in the madeira island

- from the amazing views (i think some of the best in the funchal area) to the great food (we had breakfast/dinner there) and the helpful, fun, caring staff

seaview, amazing infinity pool and excellent and affable service

of the bar staff were abrupt and not helpful

heated outdoor pool. pool bar closed

there are a couple of bars though they don’t tend to get busy so sometimes you have to track down a staff member to

extra big thank you to sophia at reception , lucia and hamsa at the pool bar who all made me and my partner feel really special

the bar by the swimming pool was very pleasant except when it rained

the bar was great, and the bartender was very helpful and

piano and singer in cocktail bar in evening great

not that keen on the music played by the pianist in the bar .

the gardens and pool area were immaculately maintained

ust) no boat trips available for days we were there

staff were very attentive - the bar tender at the daily happy hour, the breakfast & dinner staff remembered our preferences & we

there was live music in the bar most nights, of a genre tailored towards the older age group of guests present during our stay

nger and pianist)

very comfortable sunloungers and very clean restaurant - we only dined here once - very tasty bar - amazing selection of cocktails, life entertainment a few times a week

the hallway and reception areas were lovely, the pool was great and the bar area lovely to sit in after arriving back from an evening out

an unusual feature of the bar is a define your own happy hour policy

breakfast, kind and professional service at all times, great bar and restaurant service, and the possibility to book tours and extra services easily and with

the quality of food and its presentation is superb, so much so that we ate in the restaurant all bar 3 nights

setting and rooms are lovely the bar area is a beautiful setting, breakfast and dinner is delicious but what puts this property over

the lounge and bar were comfortable and we enjoyed playing table-tennis and pool

3) very good bathroom + cosmetic 4) swimming pools, billiard, books, bar with music evening 5) service is good

no bar facility down at atlantic pool level so nowhere to order a drink if sunbathing there

upstairs bar terrace is a little soulless - i feel it could be made more appealing.

breakfasts excellent, pub bar prices a bit over the top

shortages meant that the bar services may be a bit slow, but those on duty did a good job of trying to keep up

the food was great and the cocktails at the bar were some of the best i've ever had

the pool bar food and drinks were really nice and cheap enough considering its in a hotel

menu in the pool bar was excellent

the reception, bar, restaurant, pools & spa were all just totally amazing ud83eudd29

i went to the cocktail bar for a nightcap and it was the best whiskey sour i've ever had, and very professional bar

the room was a haven of comfort, featuring a private swimming pool with ocean views

the food they served was good, even though we got the same breakfast twice

the food is very tasty and freshly prepared but especially the breakfast would get very monotonous fast if you stay more than a few nights

generous but it would be nice to have more options for dinner (more than the cafe) and more for breakfast i

location, walked to 25 fontes before breakfast and enjoyed it without the crowds

no breakfast before 10h, no dinner after 18h, the price is extermely high for what you get

there was also snacks available but we didn't even need them, all staff from reception to bar to restaurant were fantastic and very helpful

the pool area was great with an outside bar with a great selections for cocktails

prices are ok for portuguese standards at the bar and restaurant

bar pool with self service coffee machine and several cocktails upon request

y the poncha, it s a must have

the mini bar / tea coffee was never replenished properly

piano bar nice for a drink

except lure the manger of pool bar and restaurant, he is very angry person

food on beach bar is good and not pricy for this category of hotel

hotel's location, facilities, beach acses,calm environment, dive center, parking area and pool bar were at a high standard

rooftop bar have spectacular views with infinity pool

pool and position close to the city, the smarvellous design by nini andrade silva, nice rooftop bar and

the royal savoy and waterfront to swim in the sea - so many different areas tapas in the sports bar with live music was also great the location of this hotel is perfect and we found a lovely

rooftop and poolside bar food wasn t amazing but there are plenty of other options nearby

it has a very good rooftop bar with great view

location excellent evening meal restaurant was excellent as was the rooftop bar for lunch

also has 2 pools - one in the main pool area next to the restaurant and one on the roof with a bar

the rooftop bar is the place for very sunny afternoons and breezy evenings

amazing terrace pool and bar on top floor

sides with tall glass frames to prevent the wind from blowing the pool lounge chairs across the bar and customers

very professional, helpful and friendly staff

staff were very friendly both in the hotel and joes bar where many of the guests met up in the evening

cocktail bar on site with discount if you stay

the cocktail bar could have stayed open a bit later.

ceptionists, cleaning staff, restaurant and bar staff, swimming-pool personnel, i hope i didn't miss anyone

e only place

the staff in the breakfast room and upstairs in the bar are amazing

bar was understaffed so very slow service

pool bar only had 2 staff, so when it was busy, there were long waits for food and drink

great breakfast and pool bar area

in the room there was no kettle but you could get a hot drink from the bar to take up

the bar was lovely, the breakfast was great and the staff were wonderful

and the kitchen kindly served us lovely traditional homemade tomato soup and we relaxed in the bar on site and made new friends in bar over a few local beers

hotel bar is also something to be recommended

i also appreciated the bar patio i'm front of the

d there was quiet a few of us) the pool area

loved watching the cruise ships come snd go from the hotel patio bar breakfast best i have had in a hotel for years

superb hotel, lovely big comfy pillows, lovely breakfast , bar open till early hours

breakfast was excellent, and service at the lobby bar was great

late check-in possible, good breakfast, parking lot available, clean and cozy, gym and bar at hand

views from the rooftop bar was breathtaking ud83dude0d delicious breakfast , so much choice ud83dude0b all the staff

from the initial reception area through to the bedrooms and roof top bar and pool

swimming pool at the top of the hotel with a nice bar area

the rooftop terrace & bar & the location

all the staff were superb and very polite, especially up on the rooftop bar and at the spa

the roof bar is nice

luis and the bartender were very nice

was amazing, breakfast really good and bar snacks excellent

hotel is quiet, staff are friendly and the prices in their terrace bar are very reasonable ud83dudc4c like that they had a free library where you could borrow a

bar

happy hour for cocktails in the bar between 6 and 7pm offered 2 for 1, which meant that a 14 euro bill became 7 euros

great roof top pool and bar with lovely views of funchal

helpful and friendly staff, nice rooftop bar and pool

view from the rooftop bar and pool was amazing

terrace bar & pool closed for works during our stay which was a pity as other guests told us how fabulous

rooftop bar could have been well utilised as it would have been nice to be serve refreshing drinks whilst

the view from the terrace is nice, but the bar never seemed to be open

the roof terrace and bar was closed, only for smoker guest during the day; but if you came to chill out there

room to dark no drying facilities no room to swing a cat at breakfast wifi poor spa not in use bar not open on

the rooftop terrance had a bar but wasn t used and it didn t look like it had been used in a while, that was a small let

fabulous rooftop pool and bar area

and clean brilliant spot close to everything lovely and attentive staff, the rooftop pool and bar were stunning beautiful place to visit we will be back

welcome, superb room, fantastic decor , fabulous breakfast, amazing roof top pool, view and bar

promenade), the room was spacious and stylish, the breakfast was excellent, and the pool and the bar at the rooftop were also really pleasant

it was really good and near to a number of restaurants loved the roof top pool and bar area which has fantastic views

mini bar was broken, the soundproofing is not up to scratch as we could clearly hear the people next

staff on reception were welcoming, and the bar staff were very polite and helpful

food was really well prepared and bar team were really helpful

nice addition is that all facilities like gym or spa are included

outstanding breakfast, very kind staff, beautiful view. has free parking.

the rooftop bar was a great place to go before and after heading out for dinner, one night there was live

rooftop bar was fun

beautiful rooftop bar overlooking funchal

the roof top bar was great with nice views of funchal and the harbour

location, rooftop bar which was cool, not pretentious, the staff were very nice and helpful also

around 10pm i found the bedding hadn't been changed but the receptionist asked me to pop in the bar for a drink while it was sorted

friendly staff nice bar and amazing comfortable room

the snack bar downstairs

great value food served in the bar or restaurant and a lovely morning breakfast

could recommend bolero on str 31 janeiro, bar revolution, venda velha and

didn’t work at 4 pm, the bar too

loved the nice pool, with a perfect view around an the cool bar where we could have a drink sitting on a barchair with our feet in the water

comfortable quiet room. helpful friendly staff. great roof terrace bar and pool.

restaurant and bar good

was good , bed was comforttable and very nice place for pool

breakfast was below average,no fresh fruit and only rolls,ham and cheese

good hot breakfast , good coffee from coffee machine, good choice of cold plate cheeses and ham

pillows are a bit uncomfortable. breakfast is good food but lacks a bit of imagination.

breakfast - very poor (only bread, some ham and corn flakes, no cheese, no vegetables, no fruits

everything was perfect! great breakfast!

it is very quiet and the bar and restaurant are quiet so if you want more nightlife plenty in funchal a short taxi away

the welcome glass of champagne at the bar was a lovely detail

breakfast was decent, the sandwiches that you can serve at the hotel bar are amazing

room , classy stylish bar , welcome drink, breakfast to-go for the early morning check out, welcoming staff, shower

the breakfast is ample, restaurant and bar snacks all reasonably priced and good quality

have been nice to have a drink or two in the afternoon at the rooftop pool but the bar didn’t seem to be open during my stay however this was maybe due to time of

great common areas, big bar and separate restaurant

you can remove the mask around the pool , and obviously in the room and when at the bar …

the general vibe in the restaurant part and bar was

hotel bar looked good too

city centre location was fantastic and the rooftop bar with pool was a great find - perfect for some chill time after exploring

the location was excellent in old town funchal, within walking distance to several restaurants, bars and shops

hotel in the center with lovely roof top bar and pool, the staff was excellent

lovely rooftop bar with nice drinks and pool that unfortunately we didnt get to use as the weather was a bit cold

the rooftop pool and bar have fantastic views

sea view and few steps away from a pebble beach with old town with several great restaurants and bar around

on the seafront, easy access to the shops, restaurants, bars and promenade

husband appreciated poolside bar service

situated on the water front, next door to the old town, which is chock full with bars, restaurants & the famous painted doors and muraled walls

is only one issue and that is in the early evening if you wish to sit outside at the captains bar where you are bothered by pigeons

was excellent — i do wish coffee/tea wasn’t considered part of the mini bar as most places do offer it to their guests

there is an honesty bar and plenty of rooms to sit in to have a drink if you didnt want to sit outside

no proper bar either

well stocked mini bar but also honestly bar on

well stocked honesty bar on the veranda - so guests treated like adults

noisy bar at the bottom of the road, needed to use earplugs then not a problem

with it being on a hill side, we had fantastic views from the restaurant / bar and pool areas

nice bar down the hill with good live

bar prices were quite high, but there's a fantastic bar overlooking the sea just down the road

little bar just down the hill was handy

there is a drinks/lunch bar next to the pool as well as pool table, sauna and spa room (spa sessions have to be pre ordered (+) the rooftop pool and bar areas are a must see and if you care to walk you can quickly climb up hidden staircases outside (+)location, fantastic view from room, restaurant, pool, bar etc (-) bar wasn t open and public areas lacked atmosphere at this time of year (early march) (-) no bar area open in evenings

a swimming pool at the top of the hotel, and a small garden, with a scenic view and some tables to seat and

even though it is a bit outside of funchal, they offer free shuttles to town several times a day and the local bus stops right at the hotel

food in the restaurant was expensive, spa treatments were expensive

the pool area was very nicely furnished with amazing views also