had to go to the dining room to get a bar tender and the game room could have been a bit warmer

hotel felt quite understaffed so you had to use phones in the bar by the games room and the pool to ask for them to come and make drinks and light the fire but

the bar was not open whilst we were there due to staffing issues

minor irritants like no mini bar and being required to sit at a badly positioned table throughout the stay

the food in the bar and restaurant is also very good

the bar could have been open a little longer

a shame that the bar closed so early (5

hooks for towels and long jackets, small space in the bathroom, early closing hours of the bar and instant coffee for the breakfast

staff were wonderful both at the reception and in the bar and restaurants

hotel bar had great space but lacked something

in the middle of à quite village with a nice bar and restaurante

we didn't get a chance to use the pool, but it looked splendid and clean

swimming pool could be warmer

clean. beautiful view. near restaurants. friendly staff. pool and secured parking

close to funchal breakfast: rich, varied, delicious, tasty with ocean view for free:) every day pool: beautiful, refreshing,

cocktails in the little bar in the shop looking at the view

not a cosy bar for evening

there isn't a proper bar area to go to at the end of the evening

and install a coffee machine that makes espresso based drinks (or offer the ones from the bar for free)

some of the staff at the bar area were rude.

hotel, friendly & helpful staff pool bar is good pool very clean & looked after close to

beautiful views , extremely clean . nice pool with a good bar with meals

excellent breakfast, staff and accommodation. breathtaking view!

very great hotel! amazing view from balcony! great food beaitiful pool nd access to the ocean

breakfast was quite standard, similar to what you usually get in many european hotels

keen staff, clean and beautiful lobby very reasonably priced bar and restaurant, nice view from

lack of available facilities e.g. bar open

a bottle of water in the room, certainly no tea or coffee making facilities, nothing in the mini bar fridge

drinks in the bar were exceptionally cheap

no wifi in the room...but in the lobby and 1st floor bar is ok

bar area was the only downside for us

the pool bar was above my expectations though

cept the pool bar and tables there) is spotless clean and most of the waiters from the restaurants are really

wine, soft cold and hot drinks on help yourself service; rest of the drinks including cocktails bar service shuttle bus twice per day to funchal city centre if you go out for a day -u can ask for

all pool n bar staff friendly, helpful n professional especially juan and stefano

service in the restaurant and in the bar - very helpful, running around all the time vigorously but not distractive

00 everything is closed, the music and the bar are off

property close to sea, good bar and sauna

no mini bar in room

there were long queues for the bar in the evening

garden, flowers, garden view, big bed, piano which we can play, pool bar with dinner

pool side bar was really nice - great views and great food

there is a large and very clean outdoor swimming pool with a sun deck and a snack bar next to the pool which offers simple yet excellent food which comes in handy when wanting only

excellent breakfast, good pool and bar facilities for casual eating.

the food at the pool bar was really only snack menu and over priced

carol at the outdoor bar was great, so friendly, and helpful

the bar and restaurant staff were top class

to high prices in the bar and lunch menu.

good choice and quality of foods at breakfast and at the pool bar for lunch

great little outside bar by the pool in the afternoon with reasonably priced drinks including cocktails

hour in cocktail bar didn't include cocktails

the service at the hotel's bar is also exceptional

kitchen area, the balcony the great selection at breakfast, the pool, the outdoor area and the bar area

good location,superb breakfast,excellent bar staff,& the happy hour was really enjoyed.

the bar the armchairs very uncomfortable, is no locker in the pool facility, but it's not a big

the pool bar did not open until towards the end of our

happy hour at the bar great value for money. very friendly staff. lovely pool area.

) you are a guest of the hotel but still need to show a code to get a tiny discount on each bar or restaurant purchase; the discount should automatically be applied since they know your room

bar could do with some reorganisation, we found that it closed early for a few hours during the day

reduce prices for drinks at the hotel bar as they are way too expensive in compare with barsrestaurants next door

the bar and restaurant we tried were excellent and the food was way above par

pool was amazing with stunning views and the food round the pool bar was nice too

restaurants where not as cosy as the nice bar and teras

everything lovely pool and bar areas with great views

service, the complimentary fruit and backing goods everyday, the bar with live music, the location with a lot of restaurants to visit, the complimentary drink at

bar by the pool

pool bar available with food lunchtime selections

views spacious terrace variety of food choices on the breakfast pool area and food at the pool bar evening live music in the bar free

room, beautiful view, super breakfast and a couple of nice typical shows in the bar in teh

cept pool bar) throughout the day/evening, also staff forgetting to bring drink or taking up

the hotel has glorious views over the atlantic ocean and the bar on the terrace is a beautiful spot for meals and drinks - breakfast as the sun comes up,

bar and lunch at the pool very reasonable and the staff helpful, friendly and are doing a fantastic

a little surprised that so few people used the bar later in the evening, however we have never holidayed so early in the year before

expectations, the room size, relaxing indoor pool area, comfortable and stylish seating in the bar and excellent

the staff was very friendly and helpful, we enjoyed gym, pool and pool bar looked nice, but we have no time to enjoy it, we spent a lot of time exploring madeira

reception staff were very helpful & bar staff too, taxis booked when needed & ice for the room when requested

the rooftop pool, and the bar was awsome

there is a bar and even few restaurants inside the hotel

pool / sunbathing area very clean, bar is fairly priced with great cocktails

the coffee in the poolside bar is the best

only small complaint was often no staff at pool bar and no snacks served after 3pm.

pool bar served good reasonably priced food

deck bar beside the swimming pool was extremely expensive and unfortunately meant we didn't stay on site

bit expensive snacks and drinks at the buffet by swimming pool (deck) and in the bar in the hotel

bar staff, waiting staff, domestic staff and all front of house staff are superb

thought entertainment was particularly good, piano and singer in lounge bar and variety shows in another bar, both traditional and modern dancing displays, and singing,

glasses used for the bar and lunch were plastic and often looked unclean

those outside the sports bar were much more comfortable for us

crown jewel of this hotel (aside from the fabulous pool) has to be the reception floor with the bar

i thought the reception area and bar area near the reception were soul less. let the hotel down

bar at the reception and spa downstairs

the reception, waiting and bar staff were all very friendly and helpful - shout to to dino

the swimming pool and the bar were cheap and

the outdoor pool area and bar was a great place to relax

bar was not open at night

lack of staff at the bar of the 4th floor

the bar was not open much, the gym & spa were not open

would have been nice to have a bar area and lounge

turday) the noise from the cafe / bar below went on well after midnight

gym should be open earlier. more available staff at pool bar in afternoon.

piano bar was wednesday night only

the jacuzzi wasn't working, there was no one to man the bar in the indoor pool area

to the pool area and the gym the dining and breakfast rooms were very spacious as well as the bar area for relaxing at

view, breakfast, staff, lounge / bar area, swimming pool, terrace, quiet

outside bar is great

plus the bar and all the sun loungers are great for the sunny days

access via a very steep hill. bar a bit expensive

of the reception staff quality of the bar staff quality of the room quality of the location quality and rate of the

live entertainment at the terrace bar every evening was also good

the snacks at the bar next to the pool were surprisingly good

the evening entertainment was limited with one bar and live music, but that was fine as there were a lot of bars, restaurants, and live music

noise from street & bar below

we had lunch at the bar by the pool and it was excellent as well

we couldn t find real espresso in none of bars - double espresso at beach bar or espresso for additional fee at breakfast is far from

nice pool and bar staff friendly

great bar by the pool

pool and the pool bar are nice

really friendly especially helena at the pool side bar were coming back to see her

pool and bar area lovely, great staff

the prices at the pool bar are quite high.

swiming pool was nice and the bar

shows in the evening (the cabaret and saxophone not really interesting; the live music on sunday and the cultural one on wed -

we enjoyed the concert at the bar

pool and the the terrace bar were lovely and it was well located to access funchal

often both the pool bar and the inside bar were left unattended

tea and coffee not replenished daily. no mini bar and drinks expensive to purchase.

ly opens 5 - 6pm).

highlight, roof terrace with jacuzzi, bar and sultans

dogs near by constantly barking

comfortable studio apartment, very comfortable beds, friendly and helpful staff, lovely terrace bar and good breakfast

we enjoyed the view, beds were comfortable and cocktails at the terrace bar were declious.

the hotel is very short walk to the main street, there are plenty of spar shops, bars, restaurants basically outside the door

although usable at the bar and lounge it was very low speed

pool area is good too but could do with a bar around the

location and value for money, i particularly loved the pool bar , perfect to relax after all day out

is good from the staff 5* up to all areas car park, bar and swimming pool like the bedrooms all good

bar on the reception floor never seemed to be open and the gym only had 4 items in it, there was no

food at the pool bar was good too

the pool and the pool bar are also great

nger and pianist)

very comfortable sunloungers and very clean restaurant - we only dined here once - very tasty bar - amazing selection of cocktails, life entertainment a few times a week

having booked for longer, though i thought that a better bar area would have been nice, though saying that after our livada walks, by the night time i just

to the town, selection at breakfast, very comfortable room, very helpful staff, swimming pool and bar area, games room, library

there was live music in the bar most nights, of a genre tailored towards the older age group of guests present during our stay

many restaurants nearby, a fantastic breakfast buffet (even champagne), and a beautiful rooftop bar to watch the sunset

the rooftop bar is a nice touch

they have a lovely pool area, and a gorgeous rooftop bar that gives you fantastic views of madeira

nice hotel , the views on the top of the hotel (where you have a bar ) are simply incredible

the hotel has a rooftop bar with great views and live music

nice swimming pools with bar & towel services

happy hour at the bar from 8 until 9pm

most of the staff were lovely but unfortunately two of the bar staff didn't like it when i asked for some ice

restaurant, bar and bbq - delicious food for any taste

the pool area was nice with a pool bar - reasonable prices

however, we must say that the staff at the bar and breakfast was what made the whole experience even better

hotel, excellent and very helpful staff, outstanding bar staff, located close to the city center, well equipped, amazing

pool, excellent breakfast and a great bar and bartenders

the staff were amazing- could not do enough for you just really really nice from the cleaners, bar staff and the wonderful reception staff

staff - particularly in bar - everything was good value - food and drink

the staff is super nice, starting with the ones from to reception, the bar and ending with the pool bar lady

t over priced) plenty of scattered sun beds

the bar and the restaurant at the vila do have a great atmosphere

pool bar

the entire staff, from office to pool bar and dining room was very kind and helpful

exterior space for breakfast

the breakfast is not very rich and it is same every day. in the room there is no hairdryer.

location breakfast

breakfast was very good

selection of food during breakfast and it was the same each day ( for veg even worse), very bad like an instant coffee

the quality of food and its presentation is superb, so much so that we ate in the restaurant all bar 3 nights

breakfast, kind and professional service at all times, great bar and restaurant service, and the possibility to book tours and extra services easily and with

setting and rooms are lovely the bar area is a beautiful setting, breakfast and dinner is delicious but what puts this property over

the vasco da gama bar served also lunch and dinner anytime during the day

an unusual feature of the bar is a define your own happy hour policy

i went to the cocktail bar for a nightcap and it was the best whiskey sour i've ever had, and very professional bar

the bar was well stocked and had great views and entertainment on each evening

cocktails in the cocktail bar were average.

the pool bar food and drinks were really nice and cheap enough considering its in a hotel

the reception, bar, restaurant, pools & spa were all just totally amazing ud83eudd29

heated outdoor pool. pool bar closed

bar and restaurant prices are high reception staff could be more welcoming and

there are a couple of bars though they don’t tend to get busy so sometimes you have to track down a staff member to

the bars were mostly shut, cocktail bar never open and pool bars never open, despite excellent weather

the bar by the swimming pool was very pleasant except when it rained

was no pool bar in the other pool area

the happy hour in the winter garden bar was good value for money as i enjoyed several glasses of bloody mary

smaller things - guys in the pool bar were bit bored and what makes me crazy was when i wanted to weight my luggage and the scale was

the bar area and lounge were wonderful

there is a reasonably priced bar with a daily happy hour - great cocktails

infinity pool with loungers and bar never busy

excellent choices for breakfast. good service.superb location. magnificent views of the atlantic

to top it off, the daily all-inclusive breakfast and dining experience at avista restaurant was fantastic

great infinity pool

view from the room, the room itself, clear and safe access to the ocean, helpful staff, beautiful breakfast, served in probably one of the best sports in the madeira island

of amenities and restaurants but make note they all except the pool bar require rsvp

restaurants and bar within easy walking distance

upgrade was great but did not include extras such as free water and juices from room bar and use of upgraded breakfast in michelin restaurant

room had two huge beds, bath, shower, mini bar and safe

a very big mention for telma costa at the il gallo d’oro restaurant as she had raised the bar of offering an exceptional service and made a difference in our stay

the bar was great, and the bartender was very helpful and

piano and singer in cocktail bar in evening great

not that keen on the music played by the pianist in the bar .

the gym equipment was good and the snooker room and board games were useful for the rainy periods

the room is cleaned every morning in addition the room service pass by late in the afternoon

but by far the worst was having to wear earplugs every night due to the loudness of guests in the bar straight across from the hotel

no bar facility down at atlantic pool level so nowhere to order a drink if sunbathing there

breakfasts excellent, pub bar prices a bit over the top

upstairs bar terrace is a little soulless - i feel it could be made more appealing.

3) very good bathroom + cosmetic 4) swimming pools, billiard, books, bar with music evening 5) service is good

the room was a haven of comfort, featuring a private swimming pool with ocean views

very spoilt, beautiful pool we swam every morning, restaurants were spot on pau de lume and sky bar were stand out

- room was big, balcony was nice, view amazing, breakfast exceptional, top floor bar was stunning, location was walking distance to everything

pool and position close to the city, the smarvellous design by nini andrade silva, nice rooftop bar and

sky bar didnt priorities hotel customer the breakfeast isnt internationally friendly

the royal savoy and waterfront to swim in the sea - so many different areas tapas in the sports bar with live music was also great the location of this hotel is perfect and we found a lovely

except lure the manger of pool bar and restaurant, he is very angry person

piano bar nice for a drink

the mini bar / tea coffee was never replenished properly

hotel's location, facilities, beach acses,calm environment, dive center, parking area and pool bar were at a high standard

food on beach bar is good and not pricy for this category of hotel

the cocktail bar could have stayed open a bit later.

the breakfast was delicious, the bar was great, and the pools were amazing

staff were very friendly both in the hotel and joes bar where many of the guests met up in the evening

very professional, helpful and friendly staff

room view quality restaurant bar ,all top class.

the bar was lovely, the breakfast was great and the staff were wonderful

bar service was excellent and enjoyable

i also appreciated the bar patio i'm front of the

from the owners francisco and rita to the staff pedro on reception to harry bar staff

in the room there was no kettle but you could get a hot drink from the bar to take up

the rooftop bar is the place for very sunny afternoons and breezy evenings

also has 2 pools - one in the main pool area next to the restaurant and one on the roof with a bar

location excellent evening meal restaurant was excellent as was the rooftop bar for lunch

room itself was really nice - there were a coupe of things that were not so great 1) the rooftop bar was on the 11th floor and as such when we were in our room going to sleep we could hear the

the rooftop pool bar closed at 7 pm ????

rooms are good sized, spotlessly clean; on the rooftop there's a bar open till evening with a small plunge pool and free sun loungers

wi fi was on 1 bar or not present in room

parking, no wifi in the room, loud (karoke bar or sth at the ground floor in the same building, just below the

roof bar was closing very soon, we didn’t get chance to visit when we were hiking during the days

our room was really noisy because of the people in the next room, and because of the karaoke bar down the street

e only place

pool bar staff could have conversed between each other a bit quieter, as it was quite disturbing at

bar was understaffed so very slow service

was great, staff at pool bar were extremely slow but this didn t ruin my stay was just a little frustrating

the staff in the breakfast room and upstairs in the bar are amazing

terrace pool and bar area really make it stand out

swimming pool at the top of the hotel with a nice bar area

the bar staff are fun and friendly and the added bonus of the heated swimming pool gets our thumbs up

from the initial reception area through to the bedrooms and roof top bar and pool

all the staff were superb and very polite, especially up on the rooftop bar and at the spa

pool and bar area very open

was amazing, breakfast really good and bar snacks excellent

hotel is quiet, staff are friendly and the prices in their terrace bar are very reasonable ud83dudc4c like that they had a free library where you could borrow a

the roof bar is nice

luis and the bartender were very nice

breakfast was excellent, and service at the lobby bar was great

the terrace with all it's offerings such as gym, sauna and bar is amazing

late check-in possible, good breakfast, parking lot available, clean and cozy, gym and bar at hand

superb hotel, lovely big comfy pillows, lovely breakfast , bar open till early hours

d there was quiet a few of us) the pool area

the view from the terrace is nice, but the bar never seemed to be open

room to dark no drying facilities no room to swing a cat at breakfast wifi poor spa not in use bar not open on

the rooftop terrance had a bar but wasn t used and it didn t look like it had been used in a while, that was a small let

the roof terrace and bar was closed, only for smoker guest during the day; but if you came to chill out there

rooftop bar could have been well utilised as it would have been nice to be serve refreshing drinks whilst

helpful and friendly staff, nice rooftop bar and pool

terrace bar & pool closed for works during our stay which was a pity as other guests told us how fabulous

great roof top pool and bar with lovely views of funchal

view from the rooftop bar and pool was amazing

happy hour for cocktails in the bar between 6 and 7pm offered 2 for 1, which meant that a 14 euro bill became 7 euros

staff on reception were welcoming, and the bar staff were very polite and helpful

mini bar was broken, the soundproofing is not up to scratch as we could clearly hear the people next

food was really well prepared and bar team were really helpful

ctures) great variety for breakfast fast internet a lot of parking spots for the hotel

nice addition is that all facilities like gym or spa are included

room , classy stylish bar , welcome drink, breakfast to-go for the early morning check out, welcoming staff, shower

the breakfast is ample, restaurant and bar snacks all reasonably priced and good quality

breakfast was decent, the sandwiches that you can serve at the hotel bar are amazing

special praise goes to norberto, who is responsible for the bar and restaurant

good quiet bar and dining available if you want to stay in the hotel for the evening

promenade), the room was spacious and stylish, the breakfast was excellent, and the pool and the bar at the rooftop were also really pleasant

welcome, superb room, fantastic decor , fabulous breakfast, amazing roof top pool, view and bar

it was really good and near to a number of restaurants loved the roof top pool and bar area which has fantastic views

fabulous rooftop pool and bar area

top pool and bar was excellent superb location right in the heart of the old town staff were so helpful and

the roof top bar was great with nice views of funchal and the harbour

location, amazing rooftop bar with stunning views, huge and comfortable bed, nice breakfast with wide selection of food, nice

the rooftop bar is lovely and you get a complimentary drink coupon

rooftop bar was fun

beautiful rooftop bar overlooking funchal

friendly staff nice bar and amazing comfortable room

the snack bar downstairs

great value food served in the bar or restaurant and a lovely morning breakfast

could recommend bolero on str 31 janeiro, bar revolution, venda velha and

location, the cozy bar downstairs, reminds me of kaurismaki movies.

loved the nice pool, with a perfect view around an the cool bar where we could have a drink sitting on a barchair with our feet in the water

didn’t work at 4 pm, the bar too

restaurant and bar good

comfortable quiet room. helpful friendly staff. great roof terrace bar and pool.

the swimming pool is tiny but probably ok for kids

breakfast was not very pleasant

reception friendliness, and help. good breakfast choice.

pillows are a bit uncomfortable. breakfast is good food but lacks a bit of imagination.

breakfast - very poor (only bread, some ham and corn flakes, no cheese, no vegetables, no fruits

everything was perfect! great breakfast!

great common areas, big bar and separate restaurant

have been nice to have a drink or two in the afternoon at the rooftop pool but the bar didn’t seem to be open during my stay however this was maybe due to time of

hotel bar looked good too

you can remove the mask around the pool , and obviously in the room and when at the bar …

was lovely, pool table in the bar and a roof top pool with a great view

hotel in the center with lovely roof top bar and pool, the staff was excellent

rooftop bar and pool. i like that they arranged airport pickup also.

the rooftop pool and bar have fantastic views

lovely rooftop bar with nice drinks and pool that unfortunately we didnt get to use as the weather was a bit cold

city centre location was fantastic and the rooftop bar with pool was a great find - perfect for some chill time after exploring

sea view and few steps away from a pebble beach with old town with several great restaurants and bar around

situated on the water front, next door to the old town, which is chock full with bars, restaurants & the famous painted doors and muraled walls

think the pool bar should offer poolside service instead of walking to same

husband appreciated poolside bar service

is only one issue and that is in the early evening if you wish to sit outside at the captains bar where you are bothered by pigeons

again apart from that the view from the tarrasse is phenomenal and the concept of the honest bar is great

was excellent — i do wish coffee/tea wasn’t considered part of the mini bar as most places do offer it to their guests

no proper bar either

well stocked honesty bar on the veranda - so guests treated like adults

there is an honesty bar and plenty of rooms to sit in to have a drink if you didnt want to sit outside

in addition there is a coffee bar included so in case you're coming back from hikes in the afternoon, you can refresh yourself

breakfast food was great

the following morning we had an excellent breakfast set us up for the second day in the mountains along pr1

the breakfast is plentiful, but quite boring in 4-5 days

room was clean, breakfast and dinner (vegetarian) was alright and staff was friendly

breakfast bar was not up to the standard of a 4 star hotel.

cappuchino from the coffee maschine unbearable, reasonable cappuchino from the bar only against extra charge

little bar just down the hill was handy

bar prices were quite high, but there's a fantastic bar overlooking the sea just down the road

with it being on a hill side, we had fantastic views from the restaurant / bar and pool areas

us is that every friday (i think) they host a “purple friday” electronic dance concert in the bar at the end of the gardens behind the pool

), infinity pool, bar on top of the cliff, amazing views from any part of the hotel

unique property with amazing views, a great onsite restaurant, delicious breakfast and self-serve bar overlooking the ocean

views of the sea and the coast from the rooms and the bar areas, was beautiful

also the honesty bar where it is possible to take out in trust is great

bar closed 10 30 ish but can still get a drink via reception

) but the pancakes, french toast, and other items at the hot bar were not very tasty

wi-fi is limited to the reception and bar areas, but not really an issue

the bar fridge in our room was not cold, and being built inside the cupboard it produced much heat, to

a little bit loudly on the weekend because of the beach bar in front - pool in the lobby area wouldn't be my first choice (but there's an ocean across the

there is a drinks/lunch bar next to the pool as well as pool table, sauna and spa room (spa sessions have to be pre ordered (+) the rooftop pool and bar areas are a must see and if you care to walk you can quickly climb up hidden staircases outside (+)location, fantastic view from room, restaurant, pool, bar etc (-) bar wasn t open and public areas lacked atmosphere at this time of year (early march) (-) no bar area open in evenings

the breakfast was very nice, always a good choice of fresh fruit, bread, meat and cheeses and cooked

ut then again, is right for the room price ) ; and if you are staying

not too busy, clean, comfortable , plenty of parking space and bus stop in front of the hotel

the food ridiculous breakfast bread and fruit no hotel meal for 4 star hotel strange

holiday home with everything you need for comfortable living: relaxing, cooking, doing laundry

some kitchen utensils are quite old and not working properly

great kitchen and external bbq also

place with a great view, big kitchen with all the necessary equipment, very kind host, overall really great value for money if

more than fully equiped kitchen (including a dishwasher and a juice squeezer)

kitchen could have had some more knifes and a sharp ones too, better chopping boards and bigger

kitchen includes only very basic equipment

no washing machine, but laundry service offered by the host

we stayed with our kids and rented two houses everything was just perfect

the kitchen has everything you need if you decide to stay in and cook for yourself on a rainy day

the pool closes at 8pm and the bar was not open on a thursday night

there s a bar by the indoors pool so you can sip your drink from water

i stayed there for 5 nights, the indoor swimming pool is also nice with a small bar area and tv / lounge

there is no wi fe in a room only at reception and bar area

can recommend snack bar neptuno

is very poor throughout the whole territory and by the pool, bar the reception area, but it is understandable, as the site is too big

the food and bar were great

one small suggestion would be to offer a wider selection of evening bar snacks to enhance the guest

the facilities were top-notch—the pool was wonderfully refreshing, and the poolside bar served some of the best cocktails i’ve ever had

setting and gardens, lovely cleaning lady, lovely bar staff, guy on reception was great helping us change our room, spoke good english

the hotel's sea view bar is amazing and the staff is friendly

maybe bit more choice of breakfast options

included breakfast is a bit basic but i was happy with it

breakfast was good and a large selection to eat

a spacious and comfortable apartment, delicious breakfast, friendly and helpful staff