hooks for towels and long jackets, small space in the bathroom, early closing hours of the bar and instant coffee for the breakfast

a shame that the bar closed so early (5

hotel bar had great space but lacked something

set out of the restaurant, as we had to walk through the restaurant to gain access to the bar and restrooms, during time in the pool

staff were wonderful both at the reception and in the bar and restaurants

beautiful views , extremely clean . nice pool with a good bar with meals

hotel, friendly & helpful staff pool bar is good pool very clean & looked after close to

ooth black sand), lovely sea view, clean and relatively modern room

breakfast was really amazing

breakfast was quite standard, similar to what you usually get in many european hotels

in the middle of à quite village with a nice bar and restaurante

swimming pool with stunning view ( nice to swim even in january), tasty and fresh breakfast

close to funchal breakfast: rich, varied, delicious, tasty with ocean view for free:) every day pool: beautiful, refreshing,

we didn't get a chance to use the pool, but it looked splendid and clean

the whole very clean ensemble has a great pool where we could refresh ourselves after extensive levada walks

the bar was not open whilst we were there due to staffing issues

the food in the bar and restaurant is also very good

we went on a couple of walks up the hill where there was a cute bar and shop, the hill was very very steep and beautiful

had to go to the dining room to get a bar tender and the game room could have been a bit warmer

minor irritants like no mini bar and being required to sit at a badly positioned table throughout the stay

keen staff, clean and beautiful lobby very reasonably priced bar and restaurant, nice view from

no wifi in the room...but in the lobby and 1st floor bar is ok

lack of available facilities e.g. bar open

drinks in the bar were exceptionally cheap

a bottle of water in the room, certainly no tea or coffee making facilities, nothing in the mini bar fridge

the pool bar was above my expectations though

staff were so friendly, food was great and the pool bar was just what we wanted. thank you!

outside pool and bar was so much fun and great options for drinks

cept the pool bar and tables there) is spotless clean and most of the waiters from the restaurants are really

the pool bar should be also open longer than 17

there were long queues for the bar in the evening

00 everything is closed, the music and the bar are off

no mini bar in room

property close to sea, good bar and sauna

service in the restaurant and in the bar - very helpful, running around all the time vigorously but not distractive

elsa the pool bar staff was amazing very attentive and so

to high prices in the bar and lunch menu.

carol at the outdoor bar was great, so friendly, and helpful

large common area around the pool, where you can sit, lay, relax, all day bar from which you can order drinks, food whatever you want :) absolutely loved this place

a proper bar as distinct from the restaurant

reduce prices for drinks at the hotel bar as they are way too expensive in compare with barsrestaurants next door

how high of a bar they set for so many things, it was rather disapointing to see that some optional elements have

the pool bar did not open until towards the end of our

) you are a guest of the hotel but still need to show a code to get a tiny discount on each bar or restaurant purchase; the discount should automatically be applied since they know your room

happy hour at the bar great value for money. very friendly staff. lovely pool area.

hour in cocktail bar didn't include cocktails

the bar the armchairs very uncomfortable, is no locker in the pool facility, but it's not a big

the staff in the reception bar restaurant and entertainment were outstanding nothing too much trouble and room cleaner

kitchen area, the balcony the great selection at breakfast, the pool, the outdoor area and the bar area

the service at the hotel's bar is also exceptional

excellent breakfast, good pool and bar facilities for casual eating.

pool side bar was really nice - great views and great food

the food at the pool bar was really only snack menu and over priced

garden, flowers, garden view, big bed, piano which we can play, pool bar with dinner

there is a large and very clean outdoor swimming pool with a sun deck and a snack bar next to the pool which offers simple yet excellent food which comes in handy when wanting only

pool and bar areas very nice with nightly entertainment

bathrobe, slippers, kettle, minibar - all you need was there

everything lovely pool and bar areas with great views

restaurants where not as cosy as the nice bar and teras

clean staff were always very cheery and friendly bar area and pool area were great breakfast buffet was diverse and good quality great

cept pool bar) throughout the day/evening, also staff forgetting to bring drink or taking up

the hotel has glorious views over the atlantic ocean and the bar on the terrace is a beautiful spot for meals and drinks - breakfast as the sun comes up,

a little surprised that so few people used the bar later in the evening, however we have never holidayed so early in the year before

music in bar area same each day and some quite depressing, couldnt have coped with it for a week

of staff for service from the bar

reception staff were very helpful & bar staff too, taxis booked when needed & ice for the room when requested

pool / sunbathing area very clean, bar is fairly priced with great cocktails

transfer to the city center, swimming pools, sun beds i also spent one evening in the lobby bar enjoying live music

the rooftop pool, and the bar was awsome

the staff was very friendly and helpful, we enjoyed gym, pool and pool bar looked nice, but we have no time to enjoy it, we spent a lot of time exploring madeira

bit expensive snacks and drinks at the buffet by swimming pool (deck) and in the bar in the hotel

pool bar served good reasonably priced food

only small complaint was often no staff at pool bar and no snacks served after 3pm.

the staff was very friendly and service-oriented, especially in the pool bar and the reception

the coffee in the poolside bar is the best

crown jewel of this hotel (aside from the fabulous pool) has to be the reception floor with the bar

a very good all inclusive hotel. bar staff were great

those outside the sports bar were much more comfortable for us

(reception, bar next to the

glasses used for the bar and lunch were plastic and often looked unclean

room, beautiful view, super breakfast and a couple of nice typical shows in the bar in teh

bar by the pool

views spacious terrace variety of food choices on the breakfast pool area and food at the pool bar evening live music in the bar free

would have liked a bar on a night time looking out over the view

good cocktail bar and happy hour

prices at bar were very reasonable

bar at the reception and spa downstairs

i thought the reception area and bar area near the reception were soul less. let the hotel down

the outdoor pool area and bar was a great place to relax

the swimming pool and the bar were cheap and

entertainment or bar daily

lack of staff at the bar of the 4th floor

turday) the noise from the cafe / bar below went on well after midnight

bar was not open at night

the restaurant and bar team are commendable for their politeness and engaging personalities

lovely pool bar serving great food during the lunchtime period

own right side of hotel)

the snacks at the bar next to the pool were surprisingly good

the evening entertainment was limited with one bar and live music, but that was fine as there were a lot of bars, restaurants, and live music

noise from street & bar below

of the reception staff quality of the bar staff quality of the room quality of the location quality and rate of the

plus the bar and all the sun loungers are great for the sunny days

pool bar food and breakfast was very nice

outside bar is great

access via a very steep hill. bar a bit expensive

pool and the pool bar are nice

great bar by the pool

really friendly especially helena at the pool side bar were coming back to see her

especially helena at the pool bar excellent spa staff value for money very helpful manager who obviously wants his guests to

nice pool and bar staff friendly

the swimming pool is great and they always had a programme with a local artist near the bar to entertain the guests

good location bar with entertaiment at evening good breakfast

swiming pool was nice and the bar

the prices at the pool bar are quite high.

we enjoyed the concert at the bar

is good from the staff 5* up to all areas car park, bar and swimming pool like the bedrooms all good

pool bar was closed (april)

beds were quite hard & pillows uncomfortable. no one on the bar so took a while to get service.

food at the pool bar was good too

the pool and the pool bar are also great

pool area is good too but could do with a bar around the

we thought the terrace bar was a rooftop bar with a view

although usable at the bar and lounge it was very low speed

comfortable studio apartment, very comfortable beds, friendly and helpful staff, lovely terrace bar and good breakfast

the hotel is very short walk to the main street, there are plenty of spar shops, bars, restaurants basically outside the door

dogs near by constantly barking

highlight, roof terrace with jacuzzi, bar and sultans

ly opens 5 - 6pm).

roof top bar opening hours could be extended

often both the pool bar and the inside bar were left unattended

restaurant is just ok and the bar closes at 7pm.

and install a coffee machine that makes espresso based drinks (or offer the ones from the bar for free)

in contrast at the bar and also in the restaurant, the service staff was of low quality and lacking professionality

some of the staff at the bar area were rude.

cocktails in the little bar in the shop looking at the view

nice hotel , the views on the top of the hotel (where you have a bar ) are simply incredible

they have a lovely pool area, and a gorgeous rooftop bar that gives you fantastic views of madeira

the hotel has a rooftop bar with great views and live music

many restaurants nearby, a fantastic breakfast buffet (even champagne), and a beautiful rooftop bar to watch the sunset

the rooftop bar is a nice touch

t all in a row) which was great, shade around

the entire staff, from office to pool bar and dining room was very kind and helpful

the staff is super nice, starting with the ones from to reception, the bar and ending with the pool bar lady

bar and restaurant provided great breakfast and happy hour

the bar and the restaurant at the vila do have a great atmosphere

happy hour at the bar from 8 until 9pm

restaurant, bar and bbq - delicious food for any taste

the pool area was nice with a pool bar - reasonable prices

most of the staff were lovely but unfortunately two of the bar staff didn't like it when i asked for some ice

nice swimming pools with bar & towel services

to the pool area and the gym the dining and breakfast rooms were very spacious as well as the bar area for relaxing at

piano bar was wednesday night only

the bar area was also underused which is a shame, the hotel is a bit of a distance to town so it would

view, breakfast, staff, lounge / bar area, swimming pool, terrace, quiet

the jacuzzi wasn't working, there was no one to man the bar in the indoor pool area

lovely hotel and amazing staff, especially the bar staff

however, we must say that the staff at the bar and breakfast was what made the whole experience even better

the staff were amazing- could not do enough for you just really really nice from the cleaners, bar staff and the wonderful reception staff

pool, excellent breakfast and a great bar and bartenders

hotel fantastic staff from reception to cleaners to restaurant and bar staff wonderful breakfast plenty of choice always being topped up

location breakfast

exterior space for breakfast

the breakfast is not very rich and it is same every day. in the room there is no hairdryer.

breakfast was very good

selection of food during breakfast and it was the same each day ( for veg even worse), very bad like an instant coffee

the violin/guitar duo who performed in the mirimar cocktail bar were also outstanding

the happy hour in the winter garden bar was good value for money as i enjoyed several glasses of bloody mary

was no pool bar in the other pool area

the bar area and lounge were wonderful

smaller things - guys in the pool bar were bit bored and what makes me crazy was when i wanted to weight my luggage and the scale was

of amenities and restaurants but make note they all except the pool bar require rsvp

upgrade was great but did not include extras such as free water and juices from room bar and use of upgraded breakfast in michelin restaurant

restaurants and bar within easy walking distance

room had two huge beds, bath, shower, mini bar and safe

a very big mention for telma costa at the il gallo d’oro restaurant as she had raised the bar of offering an exceptional service and made a difference in our stay

infinity pool with loungers and bar never busy

view from the room, the room itself, clear and safe access to the ocean, helpful staff, beautiful breakfast, served in probably one of the best sports in the madeira island

we spent hours at the infinity pool and jacuzzi

quality of service in all areas of the hotel - reception, spa area, room cleaning, restaurant and pool

d worth the higher price tag)

the bar by the swimming pool was very pleasant except when it rained

bar and restaurant prices are high reception staff could be more welcoming and

extra big thank you to sophia at reception , lucia and hamsa at the pool bar who all made me and my partner feel really special

of the bar staff were abrupt and not helpful

heated outdoor pool. pool bar closed

not that keen on the music played by the pianist in the bar .

the bar was great, and the bartender was very helpful and

piano and singer in cocktail bar in evening great

delicious breakfast with very good selection

i thought the spa was expensive and the list of treatments should have the prices displayed.

setting and rooms are lovely the bar area is a beautiful setting, breakfast and dinner is delicious but what puts this property over

breakfast, kind and professional service at all times, great bar and restaurant service, and the possibility to book tours and extra services easily and with

the quality of food and its presentation is superb, so much so that we ate in the restaurant all bar 3 nights

the lounge and bar were comfortable and we enjoyed playing table-tennis and pool

the vasco da gama bar served also lunch and dinner anytime during the day

staff were very attentive - the bar tender at the daily happy hour, the breakfast & dinner staff remembered our preferences & we

very comfortable sunloungers and very clean restaurant - we only dined here once - very tasty bar - amazing selection of cocktails, life entertainment a few times a week

there was live music in the bar most nights, of a genre tailored towards the older age group of guests present during our stay

to the town, selection at breakfast, very comfortable room, very helpful staff, swimming pool and bar area, games room, library

nger and pianist)

shortages meant that the bar services may be a bit slow, but those on duty did a good job of trying to keep up

but by far the worst was having to wear earplugs every night due to the loudness of guests in the bar straight across from the hotel

no bar facility down at atlantic pool level so nowhere to order a drink if sunbathing there

breakfasts excellent, pub bar prices a bit over the top

3) very good bathroom + cosmetic 4) swimming pools, billiard, books, bar with music evening 5) service is good

the bar was well stocked and had great views and entertainment on each evening

the pool bar food and drinks were really nice and cheap enough considering its in a hotel

view from the room, the public area, restaurants and bar was all fabulous

the mini bar was not restocked very thoroughly during our stay

the food was great and the cocktails at the bar were some of the best i've ever had

the room was a haven of comfort, featuring a private swimming pool with ocean views

the mini bar / tea coffee was never replenished properly

hotel's location, facilities, beach acses,calm environment, dive center, parking area and pool bar were at a high standard

food on beach bar is good and not pricy for this category of hotel

except lure the manger of pool bar and restaurant, he is very angry person

piano bar nice for a drink

pool and position close to the city, the smarvellous design by nini andrade silva, nice rooftop bar and

the royal savoy and waterfront to swim in the sea - so many different areas tapas in the sports bar with live music was also great the location of this hotel is perfect and we found a lovely

it has a very good rooftop bar with great view

pampered service and great location, the staff in simple words cannot do enough fore you, the sky bar is an amazing place to soak up the sun and views, total relaxation and beautiful boutique

very spoilt, beautiful pool we swam every morning, restaurants were spot on pau de lume and sky bar were stand out

sides with tall glass frames to prevent the wind from blowing the pool lounge chairs across the bar and customers

amazing terrace pool and bar on top floor

location excellent evening meal restaurant was excellent as was the rooftop bar for lunch

the rooftop pool bar closed at 7 pm ????

the rooftop bar is the place for very sunny afternoons and breezy evenings

the breakfast was delicious, the bar was great, and the pools were amazing

used and enjoyed the bar area

ceptionists, cleaning staff, restaurant and bar staff, swimming-pool personnel, i hope i didn't miss anyone

very professional, helpful and friendly staff

very fine atmosphere in all hotel buildings we visited, including restaurants, bar and garden to old villa are accessible for all guests

e only place

didn't try the hotel bar area for entertainment

the staff in the breakfast room and upstairs in the bar are amazing

was great, staff at pool bar were extremely slow but this didn t ruin my stay was just a little frustrating

great breakfast and pool bar area

and the kitchen kindly served us lovely traditional homemade tomato soup and we relaxed in the bar on site and made new friends in bar over a few local beers

i also appreciated the bar patio i'm front of the

bar service was excellent and enjoyable

from the owners francisco and rita to the staff pedro on reception to harry bar staff

in the room there was no kettle but you could get a hot drink from the bar to take up

loved watching the cruise ships come snd go from the hotel patio bar breakfast best i have had in a hotel for years

late check-in possible, good breakfast, parking lot available, clean and cozy, gym and bar at hand

breakfast was excellent, and service at the lobby bar was great

the terrace with all it's offerings such as gym, sauna and bar is amazing

d there was quiet a few of us) the pool area

breakfast had so much choice, the pool bar did great drinks but we didn t have any dinners although it did look nice

all the staff were superb and very polite, especially up on the rooftop bar and at the spa

the rooftop terrace & bar & the location

terrace pool and bar area really make it stand out

swimming pool at the top of the hotel with a nice bar area

roof bar was closing very soon, we didn’t get chance to visit when we were hiking during the days

parking, no wifi in the room, loud (karoke bar or sth at the ground floor in the same building, just below the

wifi only in reception and bar on the roof

our room was really noisy because of the people in the next room, and because of the karaoke bar down the street

wi fi was on 1 bar or not present in room

hotel is quiet, staff are friendly and the prices in their terrace bar are very reasonable ud83dudc4c like that they had a free library where you could borrow a

luis and the bartender were very nice

pool and bar area very open

the roof bar is nice

bar

helpful and friendly staff, nice rooftop bar and pool

great roof top pool and bar with lovely views of funchal

happy hour for cocktails in the bar between 6 and 7pm offered 2 for 1, which meant that a 14 euro bill became 7 euros

terrace bar & pool closed for works during our stay which was a pity as other guests told us how fabulous

view from the rooftop bar and pool was amazing

the roof terrace and bar was closed, only for smoker guest during the day; but if you came to chill out there

the rooftop terrance had a bar but wasn t used and it didn t look like it had been used in a while, that was a small let

rooftop bar could have been well utilised as it would have been nice to be serve refreshing drinks whilst

the view from the terrace is nice, but the bar never seemed to be open

room to dark no drying facilities no room to swing a cat at breakfast wifi poor spa not in use bar not open on

welcome, superb room, fantastic decor , fabulous breakfast, amazing roof top pool, view and bar

top pool and bar was excellent superb location right in the heart of the old town staff were so helpful and

it was really good and near to a number of restaurants loved the roof top pool and bar area which has fantastic views

and clean brilliant spot close to everything lovely and attentive staff, the rooftop pool and bar were stunning beautiful place to visit we will be back

fabulous rooftop pool and bar area

location, amazing rooftop bar with stunning views, huge and comfortable bed, nice breakfast with wide selection of food, nice

the rooftop bar is highly ranked across europe and they have fado every wednesday

rooftop bar was fun

the rooftop bar was a great place to go before and after heading out for dinner, one night there was live

the rooftop bar is lovely and you get a complimentary drink coupon

there is bar in this hotel this is the reason a little bit noise until midnight.

hotel has reasonably priced restaurant and bar next door

great value food served in the bar or restaurant and a lovely morning breakfast

location, the cozy bar downstairs, reminds me of kaurismaki movies.

friendly staff nice bar and amazing comfortable room

restaurant and bar good

didn’t work at 4 pm, the bar too

comfortable quiet room. helpful friendly staff. great roof terrace bar and pool.

loved the nice pool, with a perfect view around an the cool bar where we could have a drink sitting on a barchair with our feet in the water

breakfast was varied and good

good hot breakfast , good coffee from coffee machine, good choice of cold plate cheeses and ham

breakfast was not very pleasant

everything was perfect! great breakfast!

pillows are a bit uncomfortable. breakfast is good food but lacks a bit of imagination.

beds a little too firm, limited breakfast buffet

mini bar was broken, the soundproofing is not up to scratch as we could clearly hear the people next

staff on reception were welcoming, and the bar staff were very polite and helpful

food was really well prepared and bar team were really helpful

nice addition is that all facilities like gym or spa are included

parking was made easy and the staff was amazing, helpful & polite

hotel bar looked good too

great common areas, big bar and separate restaurant

have been nice to have a drink or two in the afternoon at the rooftop pool but the bar didn’t seem to be open during my stay however this was maybe due to time of

you can remove the mask around the pool , and obviously in the room and when at the bar …

the general vibe in the restaurant part and bar was

lovely rooftop bar with nice drinks and pool that unfortunately we didnt get to use as the weather was a bit cold

the rooftop pool and bar have fantastic views

was wonderful apart from the noice of the dogs barking constantly until 2am every morning

the location was excellent in old town funchal, within walking distance to several restaurants, bars and shops

rooftop bar and pool. i like that they arranged airport pickup also.

good quiet bar and dining available if you want to stay in the hotel for the evening

breakfast was decent, the sandwiches that you can serve at the hotel bar are amazing

it is very quiet and the bar and restaurant are quiet so if you want more nightlife plenty in funchal a short taxi away

the breakfast is ample, restaurant and bar snacks all reasonably priced and good quality

the welcome glass of champagne at the bar was a lovely detail

sea view and few steps away from a pebble beach with old town with several great restaurants and bar around

situated on the water front, next door to the old town, which is chock full with bars, restaurants & the famous painted doors and muraled walls

think the pool bar should offer poolside service instead of walking to same

husband appreciated poolside bar service

is only one issue and that is in the early evening if you wish to sit outside at the captains bar where you are bothered by pigeons

again apart from that the view from the tarrasse is phenomenal and the concept of the honest bar is great

was excellent — i do wish coffee/tea wasn’t considered part of the mini bar as most places do offer it to their guests

no proper bar either

well stocked honesty bar on the veranda - so guests treated like adults

there is an honesty bar and plenty of rooms to sit in to have a drink if you didnt want to sit outside

little bar just down the hill was handy

breakfast bar was not up to the standard of a 4 star hotel.

nice bar down the hill with good live

with it being on a hill side, we had fantastic views from the restaurant / bar and pool areas

noisy bar at the bottom of the road, needed to use earplugs then not a problem

in addition there is a coffee bar included so in case you're coming back from hikes in the afternoon, you can refresh yourself

excellent location, large parking lot, beautiful views, nice big hotel, good breakfast.

the breakfast is plentiful, but quite boring in 4-5 days

breakfast was excellent so ignore previous poor reviews

dinner and breakfast buffet was ok too

us is that every friday (i think) they host a “purple friday” electronic dance concert in the bar at the end of the gardens behind the pool

), infinity pool, bar on top of the cliff, amazing views from any part of the hotel

unique property with amazing views, a great onsite restaurant, delicious breakfast and self-serve bar overlooking the ocean

views of the sea and the coast from the rooms and the bar areas, was beautiful

also the honesty bar where it is possible to take out in trust is great

there is a drinks/lunch bar next to the pool as well as pool table, sauna and spa room (spa sessions have to be pre ordered (+) the rooftop pool and bar areas are a must see and if you care to walk you can quickly climb up hidden staircases outside (+)location, fantastic view from room, restaurant, pool, bar etc (-) bar wasn t open and public areas lacked atmosphere at this time of year (early march) (-) no bar area open in evenings

the food ridiculous breakfast bread and fruit no hotel meal for 4 star hotel strange

location and breakfast was brilliant

not too busy, clean, comfortable , plenty of parking space and bus stop in front of the hotel

the pool area was very nicely furnished with amazing views also

wi-fi is limited to the reception and bar areas, but not really an issue

only suggestion is to have a bar on the roof top terrace or even a honesty bar.

a little bit loudly on the weekend because of the beach bar in front - pool in the lobby area wouldn't be my first choice (but there's an ocean across the

size of room and bar lounge area for nightcap

staff could have been more politer found the staff rude and also the bar service hit and

holiday home with everything you need for comfortable living: relaxing, cooking, doing laundry

some kitchen utensils are quite old and not working properly

great kitchen and external bbq also

place with a great view, big kitchen with all the necessary equipment, very kind host, overall really great value for money if

more than fully equiped kitchen (including a dishwasher and a juice squeezer)

kitchen could have had some more knifes and a sharp ones too, better chopping boards and bigger

kitchen includes only very basic equipment

no washing machine, but laundry service offered by the host

we stayed with our kids and rented two houses everything was just perfect

the kitchen has everything you need if you decide to stay in and cook for yourself on a rainy day

the pool closes at 8pm and the bar was not open on a thursday night

there s a bar by the indoors pool so you can sip your drink from water

i stayed there for 5 nights, the indoor swimming pool is also nice with a small bar area and tv / lounge

there is no wi fe in a room only at reception and bar area

can recommend snack bar neptuno

is very poor throughout the whole territory and by the pool, bar the reception area, but it is understandable, as the site is too big

the food and bar were great

one small suggestion would be to offer a wider selection of evening bar snacks to enhance the guest

the facilities were top-notch—the pool was wonderfully refreshing, and the poolside bar served some of the best cocktails i’ve ever had

setting and gardens, lovely cleaning lady, lovely bar staff, guy on reception was great helping us change our room, spoke good english

the hotel's sea view bar is amazing and the staff is friendly

maybe bit more choice of breakfast options

included breakfast is a bit basic but i was happy with it

breakfast was good and a large selection to eat

a spacious and comfortable apartment, delicious breakfast, friendly and helpful staff