the food and bar were great

one small suggestion would be to offer a wider selection of evening bar snacks to enhance the guest

the facilities were top-notch—the pool was wonderfully refreshing, and the poolside bar served some of the best cocktails i’ve ever had

setting and gardens, lovely cleaning lady, lovely bar staff, guy on reception was great helping us change our room, spoke good english

is very poor throughout the whole territory and by the pool, bar the reception area, but it is understandable, as the site is too big

the hotel's sea view bar is amazing and the staff is friendly

maybe bit more choice of breakfast options

view we loved having breakfast watching the view

very kind and polite to us, also the other lady who speaks spanish and also the boy during the breakfast

didn t eat breakfast there

great facilities

from receptionist to bar staff and life guard everyone was very helpful and happy

but there is a bar and restaurant where you can enjoy a drink or meal

breakfast is good and atlantis and capoeira bar are also awesome

ough didn't use too much) and great views from the bar / restaurant and room

the bar had live music on every night and there were also many more activities ran by the hotel which

we also enjoyed the lounge bar and restaurant above the pool, the food was nice and views there are magnificent

should be an on site shop in my opinion bar open after 10pm

the restaurant and bar overlooking this area were amazing and a great place to unwind after a day in the sun

prices good staff - especially at night he pool bar and especially ana

numerous restaurants around also but none as close as there own lovely garden /restaurant with a bar all the grilled food is cooked on the coals within view

the first one, in the bathroom and kitchen, the second one, the bathroom, the third one, in the fridge

the kitchens are decent

small kitchen which is big enough to prepare breakfast and a small dinner

breakfast is just ok

can recommend snack bar neptuno

the pool closes at 8pm and the bar was not open on a thursday night

there is no wi fe in a room only at reception and bar area

i stayed there for 5 nights, the indoor swimming pool is also nice with a small bar area and tv / lounge

there s a bar by the indoors pool so you can sip your drink from water

) - room - cot availability - very helpful and friendly staff - big choice of food - bar 24h - pushchair access to most of the places in and around the

good and responsive to requests, as indeed were the reception staff ( especially david ) and the bar staff

one member of the bar staff had brought his personal issues to work and that was reflected in his grumpy, perfunctory

hotel, very beatiful interior, lots of bar options, drinks and food were out of this world, we really enjoyed our stay, comfortable bed,

in the evening isn’t very good and nothing for children the snack bar didn’t have ice cream

there is a drinks/lunch bar next to the pool as well as pool table, sauna and spa room (spa sessions have to be pre ordered (+) the rooftop pool and bar areas are a must see and if you care to walk you can quickly climb up hidden staircases outside (+)location, fantastic view from room, restaurant, pool, bar etc (-) bar wasn t open and public areas lacked atmosphere at this time of year (early march) (-) no bar area open in evenings

absolutely breathtaking- it s about a 10 minute cab ride into funchal and the hotel offers a shuttle so it s not an issue at a

faultless holiday, fantastic hotel, beautiful gardens. would recommend. great shuttle service

breakfast for 7 day stay is tasty

position is quite far from the city center, but there is a possibility to use the hotel shuttle van to get there, so it was ok

our cottage had a single bedroom and a fully equipped kitchen, incl

no washing machine, but laundry service offered by the host

the kitchen has everything you need for cooking meals

easy check in and parking

nice cosy living room, big kitchen, big comfortable beds with amazing pillows

well stocked honesty bar on the veranda - so guests treated like adults

no proper bar either

again apart from that the view from the tarrasse is phenomenal and the concept of the honest bar is great

was excellent — i do wish coffee/tea wasn’t considered part of the mini bar as most places do offer it to their guests

there is an honesty bar and plenty of rooms to sit in to have a drink if you didnt want to sit outside

cappuchino from the coffee maschine unbearable, reasonable cappuchino from the bar only against extra charge

breakfast bar was not up to the standard of a 4 star hotel.

with it being on a hill side, we had fantastic views from the restaurant / bar and pool areas

nice bar down the hill with good live

noisy bar at the bottom of the road, needed to use earplugs then not a problem

liked the hotel bar with nightly music program

is only one issue and that is in the early evening if you wish to sit outside at the captains bar where you are bothered by pigeons

situated on the water front, next door to the old town, which is chock full with bars, restaurants & the famous painted doors and muraled walls

on the seafront, easy access to the shops, restaurants, bars and promenade

husband appreciated poolside bar service

was wonderful apart from the noice of the dogs barking constantly until 2am every morning

the location was excellent in old town funchal, within walking distance to several restaurants, bars and shops

hotel in the center with lovely roof top bar and pool, the staff was excellent

the rooftop pool and bar have fantastic views

rooftop bar and pool. i like that they arranged airport pickup also.

plenty of choice fruit also available, large dining room swimming pool on roof fair size with bar available beach towels also available pay £10 euro deposit refunded when towels returned to

hotel bar looked good too

great common areas, big bar and separate restaurant

was lovely, pool table in the bar and a roof top pool with a great view

have been nice to have a drink or two in the afternoon at the rooftop pool but the bar didn’t seem to be open during my stay however this was maybe due to time of

pillows are a bit uncomfortable. breakfast is good food but lacks a bit of imagination.

breakfast - very poor (only bread, some ham and corn flakes, no cheese, no vegetables, no fruits

beds a little too firm, limited breakfast buffet

breakfast was below average,no fresh fruit and only rolls,ham and cheese

good hot breakfast , good coffee from coffee machine, good choice of cold plate cheeses and ham

didn’t work at 4 pm, the bar too

restaurant and bar good

comfortable quiet room. helpful friendly staff. great roof terrace bar and pool.

loved the nice pool, with a perfect view around an the cool bar where we could have a drink sitting on a barchair with our feet in the water

the rooftop terrace was beautiful with its pool and plenty of sunbeds or seating

hotel has reasonably priced restaurant and bar next door

great value food served in the bar or restaurant and a lovely morning breakfast

the snack bar downstairs

friendly staff nice bar and amazing comfortable room

location, the cozy bar downstairs, reminds me of kaurismaki movies.

location, amazing rooftop bar with stunning views, huge and comfortable bed, nice breakfast with wide selection of food, nice

the rooftop bar was a great place to go before and after heading out for dinner, one night there was live

the roof top bar was great with nice views of funchal and the harbour

the rooftop bar was nice place for sunset

location, rooftop bar which was cool, not pretentious, the staff were very nice and helpful also

mini bar was broken, the soundproofing is not up to scratch as we could clearly hear the people next

food was really well prepared and bar team were really helpful

staff on reception were welcoming, and the bar staff were very polite and helpful

enjoyed our stay very much , great breakfast and super dinner

breakfast selection was plentisome and fresh and the staff was very attentive and professional

fabulous rooftop pool and bar area

promenade), the room was spacious and stylish, the breakfast was excellent, and the pool and the bar at the rooftop were also really pleasant

welcome, superb room, fantastic decor , fabulous breakfast, amazing roof top pool, view and bar

it was really good and near to a number of restaurants loved the roof top pool and bar area which has fantastic views

and clean brilliant spot close to everything lovely and attentive staff, the rooftop pool and bar were stunning beautiful place to visit we will be back

the rooftop terrance had a bar but wasn t used and it didn t look like it had been used in a while, that was a small let

room to dark no drying facilities no room to swing a cat at breakfast wifi poor spa not in use bar not open on

rooftop bar could have been well utilised as it would have been nice to be serve refreshing drinks whilst

the view from the terrace is nice, but the bar never seemed to be open

the roof terrace and bar was closed, only for smoker guest during the day; but if you came to chill out there

great roof top pool and bar with lovely views of funchal

happy hour for cocktails in the bar between 6 and 7pm offered 2 for 1, which meant that a 14 euro bill became 7 euros

terrace bar & pool closed for works during our stay which was a pity as other guests told us how fabulous

helpful and friendly staff, nice rooftop bar and pool

view from the rooftop bar and pool was amazing

it is very quiet and the bar and restaurant are quiet so if you want more nightlife plenty in funchal a short taxi away

breakfast was decent, the sandwiches that you can serve at the hotel bar are amazing

good quiet bar and dining available if you want to stay in the hotel for the evening

the breakfast is ample, restaurant and bar snacks all reasonably priced and good quality

special praise goes to norberto, who is responsible for the bar and restaurant

the roof bar is nice

pool and bar area very open

luis and the bartender were very nice

friendly staff, great roof bar view, especially in the night

hotel is quiet, staff are friendly and the prices in their terrace bar are very reasonable ud83dudc4c like that they had a free library where you could borrow a

breakfast had so much choice, the pool bar did great drinks but we didn t have any dinners although it did look nice

views from the rooftop bar was breathtaking ud83dude0d delicious breakfast , so much choice ud83dude0b all the staff

the rooftop terrace & bar & the location

the bar staff are fun and friendly and the added bonus of the heated swimming pool gets our thumbs up

from the initial reception area through to the bedrooms and roof top bar and pool

in the room there was no kettle but you could get a hot drink from the bar to take up

and the kitchen kindly served us lovely traditional homemade tomato soup and we relaxed in the bar on site and made new friends in bar over a few local beers

hotel bar is also something to be recommended

from the owners francisco and rita to the staff pedro on reception to harry bar staff

bar service was excellent and enjoyable

superb hotel, lovely big comfy pillows, lovely breakfast , bar open till early hours

staff at the pool bar just did not want to serve any of us up there

late check-in possible, good breakfast, parking lot available, clean and cozy, gym and bar at hand

loved watching the cruise ships come snd go from the hotel patio bar breakfast best i have had in a hotel for years

d there was quiet a few of us) the pool area

e only place

great breakfast and pool bar area

the staff in the breakfast room and upstairs in the bar are amazing

pool bar staff could have conversed between each other a bit quieter, as it was quite disturbing at

) was a shame and bar got busy at night with a bit of a chaotic approach to ordering drinks, but struggling to think

rooftop and poolside bar food wasn t amazing but there are plenty of other options nearby

the royal savoy and waterfront to swim in the sea - so many different areas tapas in the sports bar with live music was also great the location of this hotel is perfect and we found a lovely

rooftop bar have spectacular views with infinity pool

- room was big, balcony was nice, view amazing, breakfast exceptional, top floor bar was stunning, location was walking distance to everything

very spoilt, beautiful pool we swam every morning, restaurants were spot on pau de lume and sky bar were stand out

cocktail bar on site with discount if you stay

staff were very friendly both in the hotel and joes bar where many of the guests met up in the evening

the cocktail bar could have stayed open a bit later.

the breakfast was delicious, the bar was great, and the pools were amazing

very professional, helpful and friendly staff

very comfortable sunloungers and very clean restaurant - we only dined here once - very tasty bar - amazing selection of cocktails, life entertainment a few times a week

the hallway and reception areas were lovely, the pool was great and the bar area lovely to sit in after arriving back from an evening out

there was live music in the bar most nights, of a genre tailored towards the older age group of guests present during our stay

having booked for longer, though i thought that a better bar area would have been nice, though saying that after our livada walks, by the night time i just

nger and pianist)

the selection was fine the food was somewhat cool from the servery hence we frequented the pool bar most often

the bar was well stocked and had great views and entertainment on each evening

view from the room, the public area, restaurants and bar was all fabulous

the reception, bar, restaurant, pools & spa were all just totally amazing ud83eudd29

the mini bar was not restocked very thoroughly during our stay

location excellent evening meal restaurant was excellent as was the rooftop bar for lunch

also has 2 pools - one in the main pool area next to the restaurant and one on the roof with a bar

sides with tall glass frames to prevent the wind from blowing the pool lounge chairs across the bar and customers

the rooftop bar is the place for very sunny afternoons and breezy evenings

the rooftop pool bar closed at 7 pm ????

a 35 euro taxi ride from funchal the bar is virtually non existent it’s isolated unless you hire a

the bar and restaurant close at 10pm and so there is literally nothing to do

very little to dislike, the evening food and bar could be better

a relaxing place in the garden and poolside, sea pool amazing also as relaxing place, kitchen and bar with excellent service, drinks and food, shuttle service from and to the airport

complimentary) ambience, staff supremely friendly and professional, pool well maintained and bar service on call, free lift to airport, restaurant and breakfast both excellent - a great

breakfast, kind and professional service at all times, great bar and restaurant service, and the possibility to book tours and extra services easily and with

the vasco da gama bar served also lunch and dinner anytime during the day

the quality of food and its presentation is superb, so much so that we ate in the restaurant all bar 3 nights

an unusual feature of the bar is a define your own happy hour policy

the lounge and bar were comfortable and we enjoyed playing table-tennis and pool

hotel's location, facilities, beach acses,calm environment, dive center, parking area and pool bar were at a high standard

piano bar nice for a drink

except lure the manger of pool bar and restaurant, he is very angry person

the mini bar / tea coffee was never replenished properly

food on beach bar is good and not pricy for this category of hotel

the room was a haven of comfort, featuring a private swimming pool with ocean views

but by far the worst was having to wear earplugs every night due to the loudness of guests in the bar straight across from the hotel

breakfasts excellent, pub bar prices a bit over the top

upstairs bar terrace is a little soulless - i feel it could be made more appealing.

shortages meant that the bar services may be a bit slow, but those on duty did a good job of trying to keep up

3) very good bathroom + cosmetic 4) swimming pools, billiard, books, bar with music evening 5) service is good

view, breakfast, staff, lounge / bar area, swimming pool, terrace, quiet

the bar area was also underused which is a shame, the hotel is a bit of a distance to town so it would

piano bar was wednesday night only

the jacuzzi wasn't working, there was no one to man the bar in the indoor pool area

to the pool area and the gym the dining and breakfast rooms were very spacious as well as the bar area for relaxing at

piano and singer in cocktail bar in evening great

the bar was great, and the bartender was very helpful and

not that keen on the music played by the pianist in the bar .

the pool area is glorious and the food

breakfast around the pool area terrific and helpful reception / concierge service great spa very

of the bar staff were abrupt and not helpful

there are a couple of bars though they don’t tend to get busy so sometimes you have to track down a staff member to

bar and restaurant prices are high reception staff could be more welcoming and

the bar by the swimming pool was very pleasant except when it rained

extra big thank you to sophia at reception , lucia and hamsa at the pool bar who all made me and my partner feel really special

the staff were amazing- could not do enough for you just really really nice from the cleaners, bar staff and the wonderful reception staff

pool, excellent breakfast and a great bar and bartenders

however, we must say that the staff at the bar and breakfast was what made the whole experience even better

hotel, excellent and very helpful staff, outstanding bar staff, located close to the city center, well equipped, amazing

lovely hotel and amazing staff, especially the bar staff

breakfast was very good

exterior space for breakfast

location breakfast

the breakfast is not very rich and it is same every day. in the room there is no hairdryer.

selection of food during breakfast and it was the same each day ( for veg even worse), very bad like an instant coffee

the bar area and lounge were wonderful

the violin/guitar duo who performed in the mirimar cocktail bar were also outstanding

smaller things - guys in the pool bar were bit bored and what makes me crazy was when i wanted to weight my luggage and the scale was

there is a reasonably priced bar with a daily happy hour - great cocktails

the happy hour in the winter garden bar was good value for money as i enjoyed several glasses of bloody mary

infinity pool with loungers and bar never busy

excellent choices for breakfast. good service.superb location. magnificent views of the atlantic

great infinity pool

view from the room, the room itself, clear and safe access to the ocean, helpful staff, beautiful breakfast, served in probably one of the best sports in the madeira island

the infinity pool has always lots of free sunbeds & is so beautiful

restaurants and bar within easy walking distance

upgrade was great but did not include extras such as free water and juices from room bar and use of upgraded breakfast in michelin restaurant

room had two huge beds, bath, shower, mini bar and safe

a very big mention for telma costa at the il gallo d’oro restaurant as she had raised the bar of offering an exceptional service and made a difference in our stay

of amenities and restaurants but make note they all except the pool bar require rsvp

ly opens 5 - 6pm).

tea and coffee not replenished daily. no mini bar and drinks expensive to purchase.

dogs near by constantly barking

highlight, roof terrace with jacuzzi, bar and sultans

often both the pool bar and the inside bar were left unattended

happy hour at the bar from 8 until 9pm

the pool area was nice with a pool bar - reasonable prices

restaurant, bar and bbq - delicious food for any taste

most of the staff were lovely but unfortunately two of the bar staff didn't like it when i asked for some ice

nice swimming pools with bar & towel services

although usable at the bar and lounge it was very low speed

we enjoyed the view, beds were comfortable and cocktails at the terrace bar were declious.

pool area is good too but could do with a bar around the

we thought the terrace bar was a rooftop bar with a view

comfortable studio apartment, very comfortable beds, friendly and helpful staff, lovely terrace bar and good breakfast

the swimming pool is great and they always had a programme with a local artist near the bar to entertain the guests

pool and the the terrace bar were lovely and it was well located to access funchal

swiming pool was nice and the bar

taking half an hour to order a drink in the bar area

we enjoyed the concert at the bar

the rooftop bar is a nice touch

many restaurants nearby, a fantastic breakfast buffet (even champagne), and a beautiful rooftop bar to watch the sunset

they have a lovely pool area, and a gorgeous rooftop bar that gives you fantastic views of madeira

nice hotel , the views on the top of the hotel (where you have a bar ) are simply incredible

the hotel has a rooftop bar with great views and live music

the pool and the pool bar are also great

beds were quite hard & pillows uncomfortable. no one on the bar so took a while to get service.

food at the pool bar was good too

pool bar was closed (april)

is good from the staff 5* up to all areas car park, bar and swimming pool like the bedrooms all good

small things but we prefer a bar connected to the main hotel

the bar and the restaurant at the vila do have a great atmosphere

bar and restaurant provided great breakfast and happy hour

the staff is super nice, starting with the ones from to reception, the bar and ending with the pool bar lady

really good value for money and the bar with its ocean view is the perfect place for sipping cocktails

there was some musical attraction every night for free by the terrace bar near the pool, which is nice if you are too tired after a day of walking the levadas to go out

pool bar food and breakfast was very nice

access via a very steep hill. bar a bit expensive

plus the bar and all the sun loungers are great for the sunny days

live entertainment at the terrace bar every evening was also good

views spacious terrace variety of food choices on the breakfast pool area and food at the pool bar evening live music in the bar free

good cocktail bar and happy hour

bar by the pool

pool bar available with food lunchtime selections

pool and the pool bar are nice

pool was big and the bar makes most delicious cocktails

really friendly especially helena at the pool side bar were coming back to see her

pool and bar area lovely, great staff

great bar by the pool

own right side of hotel)

noise from street & bar below

the evening entertainment was limited with one bar and live music, but that was fine as there were a lot of bars, restaurants, and live music

the snacks at the bar next to the pool were surprisingly good

lovely pool bar serving great food during the lunchtime period

don't have double beds

ly twin beds put next to each other) , and the prices at the bar and meals are a bit exaggerated, but apart from that, it was very nice and

we had to wait quite some time to be served at the bar - but understand that everywhere the world over is struggling with shortage of staff

was comfortable and quiet, the staff was super helpful and the bar was a great place to unwind with well prepared drinks

it s great that there is an opportunity to use the pool when it rains and also the gym

the restaurant and bar team are commendable for their politeness and engaging personalities

bar was not open at night

the bar was not open much, the gym & spa were not open

lack of staff at the bar of the 4th floor

would have been nice to have a bar area and lounge

also, the drinks in the bar were really great

i thought the reception area and bar area near the reception were soul less. let the hotel down

prices at bar were very reasonable

nice bar and pool areas

the swimming pool and the bar were cheap and

garden, flowers, garden view, big bed, piano which we can play, pool bar with dinner

excellent breakfast, good pool and bar facilities for casual eating.

the food at the pool bar was really only snack menu and over priced

pool side bar was really nice - great views and great food

there is a large and very clean outdoor swimming pool with a sun deck and a snack bar next to the pool which offers simple yet excellent food which comes in handy when wanting only

a very good all inclusive hotel. bar staff were great

piano bar not open

those outside the sports bar were much more comfortable for us

crown jewel of this hotel (aside from the fabulous pool) has to be the reception floor with the bar

the coffee machine in the sports bar was broken for almost 2 days and affected the water

the staff was very friendly and helpful, we enjoyed gym, pool and pool bar looked nice, but we have no time to enjoy it, we spent a lot of time exploring madeira

there is a bar and even few restaurants inside the hotel

reception staff were very helpful & bar staff too, taxis booked when needed & ice for the room when requested

pool / sunbathing area very clean, bar is fairly priced with great cocktails

transfer to the city center, swimming pools, sun beds i also spent one evening in the lobby bar enjoying live music

could not have been better, staff so polite and friendly, good choice of food at the breakfast bar , nice and easy excess to the pool, not too noisy with night entertainmen but still tropical,

the coffee in the poolside bar is the best

only small complaint was often no staff at pool bar and no snacks served after 3pm.

pool bar served good reasonably priced food

deck bar beside the swimming pool was extremely expensive and unfortunately meant we didn't stay on site

restaurants where not as cosy as the nice bar and teras

clean staff were always very cheery and friendly bar area and pool area were great breakfast buffet was diverse and good quality great

everything lovely pool and bar areas with great views

pool was amazing with stunning views and the food round the pool bar was nice too

breakfast bar was well above expectations

music in bar area same each day and some quite depressing, couldnt have coped with it for a week

mini bar pricey

bar and lunch at the pool very reasonable and the staff helpful, friendly and are doing a fantastic

the hotel has glorious views over the atlantic ocean and the bar on the terrace is a beautiful spot for meals and drinks - breakfast as the sun comes up,

a little surprised that so few people used the bar later in the evening, however we have never holidayed so early in the year before

hour in cocktail bar didn't include cocktails

entertainment on site, great musicians, bar has vast array of choice

good location,superb breakfast,excellent bar staff,& the happy hour was really enjoyed.

the staff in the reception bar restaurant and entertainment were outstanding nothing too much trouble and room cleaner

the bar the armchairs very uncomfortable, is no locker in the pool facility, but it's not a big

the pool bar did not open until towards the end of our

happy hour at the bar great value for money. very friendly staff. lovely pool area.

the bar area was particularly nice

bar could do with some reorganisation, we found that it closed early for a few hours during the day

and the pool bar was excellent :-) underground parking free of charge

carol at the outdoor bar was great, so friendly, and helpful

to high prices in the bar and lunch menu.

great little outside bar by the pool in the afternoon with reasonably priced drinks including cocktails

a proper bar as distinct from the restaurant

elsa the pool bar staff was amazing very attentive and so

keen staff, clean and beautiful lobby very reasonably priced bar and restaurant, nice view from

drinks in the bar were exceptionally cheap

lack of available facilities e.g. bar open

a bottle of water in the room, certainly no tea or coffee making facilities, nothing in the mini bar fridge

i expected a mini bar in the room but there was none available at the moment

piano bar restaurant food and drinks were so good

bar prices were very reasonable

was so nice ,everyone of stuff in bar and breakfast people are so kind and wonderful just i didn't need clean my room i thought i

bar was a pleasant area

staff were amazing particularly the bar staff

bar area was the only downside for us

the pool bar was above my expectations though

outside pool and bar was so much fun and great options for drinks

personal was very good from all hotel from frontoffice and frommthe bar for the man lois , everybody was so jice people for sure i recommended pestananroyal all

wine, soft cold and hot drinks on help yourself service; rest of the drinks including cocktails bar service shuttle bus twice per day to funchal city centre if you go out for a day -u can ask for

00 everything is closed, the music and the bar are off

small bar dispatched spirits and cocktails

there were long queues for the bar in the evening

property close to sea, good bar and sauna

no mini bar in room

wifi is weak and spotted

wifi connection was very very good

excellent wifi

kind & helpful staff, room was furnished with traditional furniture, very comfortable bed, good wifi

wooden floor, simple furniture but functional, including a desk, a spacious wardrobe, good wifi, fridge, telephone