there is a drinks/lunch bar next to the pool as well as pool table, sauna and spa room (spa sessions have to be pre ordered (+) the rooftop pool and bar areas are a must see and if you care to walk you can quickly climb up hidden staircases outside (+)location, fantastic view from room, restaurant, pool, bar etc (-) bar wasn t open and public areas lacked atmosphere at this time of year (early march) (-) no bar area open in evenings

we enjoyed the beautiful garden, swimming pool, and a sauna

for the rest of the days we used either the hotel shuttle , or the regular buses

view onto the ocean and funchal - good restaurant always open with friendly staff as well - free parking

view from the hotel, close to the airport, very good breakfast.

again apart from that the view from the tarrasse is phenomenal and the concept of the honest bar is great

was excellent — i do wish coffee/tea wasn’t considered part of the mini bar as most places do offer it to their guests

well stocked honesty bar on the veranda - so guests treated like adults

well stocked mini bar but also honestly bar on

no proper bar either

breakfast bar was not up to the standard of a 4 star hotel.

bar prices were quite high, but there's a fantastic bar overlooking the sea just down the road

with it being on a hill side, we had fantastic views from the restaurant / bar and pool areas

cappuchino from the coffee maschine unbearable, reasonable cappuchino from the bar only against extra charge

noisy bar at the bottom of the road, needed to use earplugs then not a problem

situated on the water front, next door to the old town, which is chock full with bars, restaurants & the famous painted doors and muraled walls

husband appreciated poolside bar service

sea view and few steps away from a pebble beach with old town with several great restaurants and bar around

is only one issue and that is in the early evening if you wish to sit outside at the captains bar where you are bothered by pigeons

think the pool bar should offer poolside service instead of walking to same

was not so much choice at the bar for drinks, for example they only had one brand of each spirit type

can recommend snack bar neptuno

i stayed there for 5 nights, the indoor swimming pool is also nice with a small bar area and tv / lounge

the pool closes at 8pm and the bar was not open on a thursday night

there is no wi fe in a room only at reception and bar area

the location was excellent in old town funchal, within walking distance to several restaurants, bars and shops

didn’t get to use the pool because the weather was not so good but the roof top bar was lovely

city centre location was fantastic and the rooftop bar with pool was a great find - perfect for some chill time after exploring

was wonderful apart from the noice of the dogs barking constantly until 2am every morning

lovely rooftop bar with nice drinks and pool that unfortunately we didnt get to use as the weather was a bit cold

the general vibe in the restaurant part and bar was

plenty of choice fruit also available, large dining room swimming pool on roof fair size with bar available beach towels also available pay £10 euro deposit refunded when towels returned to

was lovely, pool table in the bar and a roof top pool with a great view

great common areas, big bar and separate restaurant

you can remove the mask around the pool , and obviously in the room and when at the bar …

good hot breakfast , good coffee from coffee machine, good choice of cold plate cheeses and ham

breakfast - very poor (only bread, some ham and corn flakes, no cheese, no vegetables, no fruits

reception friendliness, and help. good breakfast choice.

breakfast was below average,no fresh fruit and only rolls,ham and cheese

beds a little too firm, limited breakfast buffet

loved the nice pool, with a perfect view around an the cool bar where we could have a drink sitting on a barchair with our feet in the water

comfortable quiet room. helpful friendly staff. great roof terrace bar and pool.

didn’t work at 4 pm, the bar too

restaurant and bar good

the swimming pool is tiny but probably ok for kids

friendly staff nice bar and amazing comfortable room

could recommend bolero on str 31 janeiro, bar revolution, venda velha and

great value food served in the bar or restaurant and a lovely morning breakfast

location, the cozy bar downstairs, reminds me of kaurismaki movies.

the snack bar downstairs

nice cosy living room, big kitchen, big comfortable beds with amazing pillows

the kitchen has everything you need if you decide to stay in and cook for yourself on a rainy day

there was therefore a big temperature difference between the kitchen, where there was no radiator, and the living room, where there was a radiator

no washing machine, but laundry service offered by the host

we stayed with our kids and rented two houses — everything was just perfect

food was really well prepared and bar team were really helpful

mini bar was broken, the soundproofing is not up to scratch as we could clearly hear the people next

staff on reception were welcoming, and the bar staff were very polite and helpful

outstanding breakfast, very kind staff, beautiful view. has free parking.

gym/pool/spa were great

location, rooftop bar which was cool, not pretentious, the staff were very nice and helpful also

beautiful rooftop bar overlooking funchal

rooftop bar was fun

location, amazing rooftop bar with stunning views, huge and comfortable bed, nice breakfast with wide selection of food, nice

the roof top bar was great with nice views of funchal and the harbour

rooftop bar could have been well utilised as it would have been nice to be serve refreshing drinks whilst

the view from the terrace is nice, but the bar never seemed to be open

the roof terrace and bar was closed, only for smoker guest during the day; but if you came to chill out there

room to dark no drying facilities no room to swing a cat at breakfast wifi poor spa not in use bar not open on

the rooftop terrance had a bar but wasn t used and it didn t look like it had been used in a while, that was a small let

it was really good and near to a number of restaurants loved the roof top pool and bar area which has fantastic views

top pool and bar was excellent superb location right in the heart of the old town staff were so helpful and

and clean brilliant spot close to everything lovely and attentive staff, the rooftop pool and bar were stunning beautiful place to visit we will be back

fabulous rooftop pool and bar area

welcome, superb room, fantastic decor , fabulous breakfast, amazing roof top pool, view and bar

view from the rooftop bar and pool was amazing

great roof top pool and bar with lovely views of funchal

helpful and friendly staff, nice rooftop bar and pool

terrace bar & pool closed for works during our stay which was a pity as other guests told us how fabulous

happy hour for cocktails in the bar between 6 and 7pm offered 2 for 1, which meant that a 14 euro bill became 7 euros

room , classy stylish bar , welcome drink, breakfast to-go for the early morning check out, welcoming staff, shower

good quiet bar and dining available if you want to stay in the hotel for the evening

special praise goes to norberto, who is responsible for the bar and restaurant

breakfast was decent, the sandwiches that you can serve at the hotel bar are amazing

the breakfast is ample, restaurant and bar snacks all reasonably priced and good quality

was amazing, breakfast really good and bar snacks excellent

friendly staff, great roof bar view, especially in the night

pool and bar area very open

the roof bar is nice

bar

the bar was lovely, the breakfast was great and the staff were wonderful

from the owners francisco and rita to the staff pedro on reception to harry bar staff

and the kitchen kindly served us lovely traditional homemade tomato soup and we relaxed in the bar on site and made new friends in bar over a few local beers

bar service was excellent and enjoyable

i also appreciated the bar patio i'm front of the

views from the rooftop bar was breathtaking ud83dude0d delicious breakfast , so much choice ud83dude0b all the staff

from the initial reception area through to the bedrooms and roof top bar and pool

all the staff were superb and very polite, especially up on the rooftop bar and at the spa

terrace pool and bar area really make it stand out

swimming pool at the top of the hotel with a nice bar area

setting and gardens, lovely cleaning lady, lovely bar staff, guy on reception was great helping us change our room, spoke good english

the facilities were top-notch—the pool was wonderfully refreshing, and the poolside bar served some of the best cocktails i’ve ever had

one small suggestion would be to offer a wider selection of evening bar snacks to enhance the guest

is very poor throughout the whole territory and by the pool, bar the reception area, but it is understandable, as the site is too big

the food and bar were great

the terrace with all it's offerings such as gym, sauna and bar is amazing

late check-in possible, good breakfast, parking lot available, clean and cozy, gym and bar at hand

staff at the pool bar just did not want to serve any of us up there

superb hotel, lovely big comfy pillows, lovely breakfast , bar open till early hours

loved watching the cruise ships come snd go from the hotel patio bar breakfast best i have had in a hotel for years

to the town, selection at breakfast, very comfortable room, very helpful staff, swimming pool and bar area, games room, library

very comfortable sunloungers and very clean restaurant - we only dined here once - very tasty bar - amazing selection of cocktails, life entertainment a few times a week

there was live music in the bar most nights, of a genre tailored towards the older age group of guests present during our stay

staff were very attentive - the bar tender at the daily happy hour, the breakfast & dinner staff remembered our preferences & we

the hallway and reception areas were lovely, the pool was great and the bar area lovely to sit in after arriving back from an evening out

was great, staff at pool bar were extremely slow but this didn t ruin my stay was just a little frustrating

didn't try the hotel bar area for entertainment

the staff in the breakfast room and upstairs in the bar are amazing

pool bar only had 2 staff, so when it was busy, there were long waits for food and drink

bar was understaffed so very slow service

view from the room, the public area, restaurants and bar was all fabulous

the food was great and the cocktails at the bar were some of the best i've ever had

the selection was fine the food was somewhat cool from the servery hence we frequented the pool bar most often

cocktails in the cocktail bar were average.

the mini bar was not restocked very thoroughly during our stay

the hotel's sea view bar is amazing and the staff is friendly

terrace, spacious room, welcome drink, breakfast in the room (because of early check in), the hotel is near to the

very kind and polite to us, also the other lady who speaks spanish and also the boy during the breakfast

excellent complimentary breakfast and complimentary bottle of house wine included with our stay, not to be out shined by an

didn t eat breakfast there

pampered service and great location, the staff in simple words cannot do enough fore you, the sky bar is an amazing place to soak up the sun and views, total relaxation and beautiful boutique

sky bar didnt priorities hotel customer the breakfeast isnt internationally friendly

very spoilt, beautiful pool we swam every morning, restaurants were spot on pau de lume and sky bar were stand out

it has a very good rooftop bar with great view

rooftop and poolside bar food wasn t amazing but there are plenty of other options nearby

setting and rooms are lovely the bar area is a beautiful setting, breakfast and dinner is delicious but what puts this property over

was with a balcony, spacious and really clean) the food in the restaurant and in vasco da gama bar was delicious

the lounge and bar were comfortable and we enjoyed playing table-tennis and pool

the quality of food and its presentation is superb, so much so that we ate in the restaurant all bar 3 nights

breakfast, kind and professional service at all times, great bar and restaurant service, and the possibility to book tours and extra services easily and with

used and enjoyed the bar area

staff were very friendly both in the hotel and joes bar where many of the guests met up in the evening

very fine atmosphere in all hotel buildings we visited, including restaurants, bar and garden to old villa are accessible for all guests

the breakfast was delicious, the bar was great, and the pools were amazing

ceptionists, cleaning staff, restaurant and bar staff, swimming-pool personnel, i hope i didn't miss anyone

room itself was really nice - there were a coupe of things that were not so great 1) the rooftop bar was on the 11th floor and as such when we were in our room going to sleep we could hear the

location excellent evening meal restaurant was excellent as was the rooftop bar for lunch

also has 2 pools - one in the main pool area next to the restaurant and one on the roof with a bar

the rooftop pool bar closed at 7 pm ????

sides with tall glass frames to prevent the wind from blowing the pool lounge chairs across the bar and customers

the restaurant and bar have amazing views of the sea and everything is perfect

great bar with sport on the tv which was a nice bonus for me being a sports

great facilities

from receptionist to bar staff and life guard everyone was very helpful and happy

ough didn't use too much) and great views from the bar / restaurant and room

great suite with ocean view, quiet rooms, infinity pool, cocktail bar close by :), hotel

e is an asset to your

wonderful view from the hotel, the lounge bar and the fish restaurant

the restaurant and bar overlooking this area were amazing and a great place to unwind after a day in the sun

we also enjoyed the lounge bar and restaurant above the pool, the food was nice and views there are magnificent

piano bar nice for a drink

food on beach bar is good and not pricy for this category of hotel

except lure the manger of pool bar and restaurant, he is very angry person

the mini bar / tea coffee was never replenished properly

hotel's location, facilities, beach acses,calm environment, dive center, parking area and pool bar were at a high standard

the room was a haven of comfort, featuring a private swimming pool with ocean views

view, breakfast, staff, lounge / bar area, swimming pool, terrace, quiet

the bar area was also underused which is a shame, the hotel is a bit of a distance to town so it would

piano bar was wednesday night only

gym should be open earlier. more available staff at pool bar in afternoon.

to the pool area and the gym the dining and breakfast rooms were very spacious as well as the bar area for relaxing at

numerous restaurants around also but none as close as there own lovely garden /restaurant with a bar all the grilled food is cooked on the coals within view

small kitchen which is big enough to prepare breakfast and a small dinner

the first one, in the bathroom and kitchen, the second one, the bathroom, the third one, in the fridge

breakfast is just ok

the kitchens are decent

no bar facility down at atlantic pool level so nowhere to order a drink if sunbathing there

but by far the worst was having to wear earplugs every night due to the loudness of guests in the bar straight across from the hotel

shortages meant that the bar services may be a bit slow, but those on duty did a good job of trying to keep up

3) very good bathroom + cosmetic 4) swimming pools, billiard, books, bar with music evening 5) service is good

upstairs bar terrace is a little soulless - i feel it could be made more appealing.

tables and chairs in the restaurant and bar were disinfected after each use and this, together with the fact that all visitors to madeira

no show load music round the pool but we did manage to find a quiet spot on the decking pool bar shutting at 6pm we liked to sit out until 7pm or go out for a walk then sit out and have a late

good and responsive to requests, as indeed were the reception staff ( especially david ) and the bar staff

in the evening isn’t very good and nothing for children the snack bar didn’t have ice cream

one member of the bar staff had brought his personal issues to work and that was reflected in his grumpy, perfunctory

lovely hotel and amazing staff, especially the bar staff

hotel fantastic staff from reception to cleaners to restaurant and bar staff wonderful breakfast plenty of choice always being topped up

pool, excellent breakfast and a great bar and bartenders

the staff were amazing- could not do enough for you just really really nice from the cleaners, bar staff and the wonderful reception staff

however, we must say that the staff at the bar and breakfast was what made the whole experience even better

bar and restaurant prices are high reception staff could be more welcoming and

the bar by the swimming pool was very pleasant except when it rained

of the bar staff were abrupt and not helpful

the bars were mostly shut, cocktail bar never open and pool bars never open, despite excellent weather

extra big thank you to sophia at reception , lucia and hamsa at the pool bar who all made me and my partner feel really special

selection of food during breakfast and it was the same each day ( for veg even worse), very bad like an instant coffee

location breakfast

the breakfast is not very rich and it is same every day. in the room there is no hairdryer.

breakfast was very good

exterior space for breakfast

the bar was great, and the bartender was very helpful and

piano and singer in cocktail bar in evening great

not that keen on the music played by the pianist in the bar .

the breakfast was amazing

the gym equipment was good and the snooker room and board games were useful for the rainy periods

was no pool bar in the other pool area

smaller things - guys in the pool bar were bit bored and what makes me crazy was when i wanted to weight my luggage and the scale was

the bar area and lounge were wonderful

the happy hour in the winter garden bar was good value for money as i enjoyed several glasses of bloody mary

the violin/guitar duo who performed in the mirimar cocktail bar were also outstanding

infinity pool with loungers and bar never busy

the infinity pool is amazing

d worth the higher price tag)

great infinity pool

seaview, amazing infinity pool and excellent and affable service

room had two huge beds, bath, shower, mini bar and safe

upgrade was great but did not include extras such as free water and juices from room bar and use of upgraded breakfast in michelin restaurant

a very big mention for telma costa at the il gallo d’oro restaurant as she had raised the bar of offering an exceptional service and made a difference in our stay

of amenities and restaurants but make note they all except the pool bar require rsvp

restaurants and bar within easy walking distance

ly opens 5 - 6pm).

dogs near by constantly barking

often both the pool bar and the inside bar were left unattended

tea and coffee not replenished daily. no mini bar and drinks expensive to purchase.

highlight, roof terrace with jacuzzi, bar and sultans

although usable at the bar and lounge it was very low speed

we thought the terrace bar was a rooftop bar with a view

terrace bar staff weren't the friendliest, breakfast was pretty boring after a couple days, limited

the view from the balcony! and the rooftop bar has an excellent view as well!

pool area is good too but could do with a bar around the

restaurant, bar and bbq - delicious food for any taste

most of the staff were lovely but unfortunately two of the bar staff didn't like it when i asked for some ice

nice swimming pools with bar & towel services

happy hour at the bar from 8 until 9pm

the pool area was nice with a pool bar - reasonable prices

swiming pool was nice and the bar

the prices at the pool bar are quite high.

we enjoyed the concert at the bar

taking half an hour to order a drink in the bar area

the swimming pool is great and they always had a programme with a local artist near the bar to entertain the guests

pool bar available with food lunchtime selections

views spacious terrace variety of food choices on the breakfast pool area and food at the pool bar evening live music in the bar free

would have liked a bar on a night time looking out over the view

we also visited the cocktail bar which offers entertainment in the evenings

access via a very steep hill. bar a bit expensive

there was some musical attraction every night for free by the terrace bar near the pool, which is nice if you are too tired after a day of walking the levadas to go out

of the reception staff quality of the bar staff quality of the room quality of the location quality and rate of the

pool bar food and breakfast was very nice

outside bar is great

the hotel has a rooftop bar with great views and live music

the rooftop bar is a nice touch

nice hotel , the views on the top of the hotel (where you have a bar ) are simply incredible

many restaurants nearby, a fantastic breakfast buffet (even champagne), and a beautiful rooftop bar to watch the sunset

they have a lovely pool area, and a gorgeous rooftop bar that gives you fantastic views of madeira

the pool and the pool bar are also great

food at the pool bar was good too

is good from the staff 5* up to all areas car park, bar and swimming pool like the bedrooms all good

beds were quite hard & pillows uncomfortable. no one on the bar so took a while to get service.

pool bar was closed (april)

the entire staff, from office to pool bar and dining room was very kind and helpful

pool bar

bar and restaurant provided great breakfast and happy hour

maybe the bar should open downstairs for sun downers. waste of a space in the evening

t over priced) plenty of scattered sun beds

nice pool and bar staff friendly

pool and the pool bar are nice

especially helena at the pool bar excellent spa staff value for money very helpful manager who obviously wants his guests to

great bar by the pool

really friendly especially helena at the pool side bar were coming back to see her

the food at the pool bar was really only snack menu and over priced

garden, flowers, garden view, big bed, piano which we can play, pool bar with dinner

pool side bar was really nice - great views and great food

excellent breakfast, good pool and bar facilities for casual eating.

there is a large and very clean outdoor swimming pool with a sun deck and a snack bar next to the pool which offers simple yet excellent food which comes in handy when wanting only

noise from street & bar below

the snacks at the bar next to the pool were surprisingly good

is amazing, lunch at the pool bar is delicious, the italian restaurant was lovely

the evening entertainment was limited with one bar and live music, but that was fine as there were a lot of bars, restaurants, and live music

we had lunch at the bar by the pool and it was excellent as well

one night

bar was not open at night

turday) the noise from the cafe / bar below went on well after midnight

lack of staff at the bar of the 4th floor

loved the pool and bar area

the swimming pool and the bar were cheap and

favourite was taberna madeira, a fantastic local restaurant in the old town with a great cocktail bar opposite

the outdoor pool area and bar was a great place to relax

nice bar and pool areas

bar at the reception and spa downstairs

(reception, bar next to the

piano bar not open

crown jewel of this hotel (aside from the fabulous pool) has to be the reception floor with the bar

thought entertainment was particularly good, piano and singer in lounge bar and variety shows in another bar, both traditional and modern dancing displays, and singing,

a very good all inclusive hotel. bar staff were great

there is a bar and even few restaurants inside the hotel

pool / sunbathing area very clean, bar is fairly priced with great cocktails

transfer to the city center, swimming pools, sun beds i also spent one evening in the lobby bar enjoying live music

reception staff were very helpful & bar staff too, taxis booked when needed & ice for the room when requested

the staff was very friendly and helpful, we enjoyed gym, pool and pool bar looked nice, but we have no time to enjoy it, we spent a lot of time exploring madeira

pool bar served good reasonably priced food

the staff was very friendly and service-oriented, especially in the pool bar and the reception

deck bar beside the swimming pool was extremely expensive and unfortunately meant we didn't stay on site

bit expensive snacks and drinks at the buffet by swimming pool (deck) and in the bar in the hotel

only small complaint was often no staff at pool bar and no snacks served after 3pm.

service, the complimentary fruit and backing goods everyday, the bar with live music, the location with a lot of restaurants to visit, the complimentary drink at

pool was amazing with stunning views and the food round the pool bar was nice too

clean staff were always very cheery and friendly bar area and pool area were great breakfast buffet was diverse and good quality great

pool and bar areas very nice with nightly entertainment

everything lovely pool and bar areas with great views

the hotel has glorious views over the atlantic ocean and the bar on the terrace is a beautiful spot for meals and drinks - breakfast as the sun comes up,

mini bar pricey

expectations, the room size, relaxing indoor pool area, comfortable and stylish seating in the bar and excellent

bar and lunch at the pool very reasonable and the staff helpful, friendly and are doing a fantastic

music in bar area same each day and some quite depressing, couldnt have coped with it for a week

hour in cocktail bar didn't include cocktails

kitchen area, the balcony the great selection at breakfast, the pool, the outdoor area and the bar area

the bar the armchairs very uncomfortable, is no locker in the pool facility, but it's not a big

good location,superb breakfast,excellent bar staff,& the happy hour was really enjoyed.

entertainment on site, great musicians, bar has vast array of choice

the pool bar did not open until towards the end of our

bar could do with some reorganisation, we found that it closed early for a few hours during the day

the bar area was particularly nice

happy hour at the bar great value for money. very friendly staff. lovely pool area.

and the pool bar was excellent :-) underground parking free of charge

no wifi in the room...but in the lobby and 1st floor bar is ok

keen staff, clean and beautiful lobby very reasonably priced bar and restaurant, nice view from

drinks in the bar were exceptionally cheap

lack of available facilities e.g. bar open

a bottle of water in the room, certainly no tea or coffee making facilities, nothing in the mini bar fridge

to high prices in the bar and lunch menu.

good choice and quality of foods at breakfast and at the pool bar for lunch

great little outside bar by the pool in the afternoon with reasonably priced drinks including cocktails

carol at the outdoor bar was great, so friendly, and helpful

the bar and restaurant staff were top class

the pool bar should be also open longer than 17

bar area was the only downside for us

all pool n bar staff friendly, helpful n professional especially juan and stefano

everything

wine, soft cold and hot drinks on help yourself service; rest of the drinks including cocktails bar service shuttle bus twice per day to funchal city centre if you go out for a day -u can ask for

service in the restaurant and in the bar - very helpful, running around all the time vigorously but not distractive

no mini bar in room

property close to sea, good bar and sauna

- local red wine particularly poor and no option even to pay for a better alternative - and the bar service was slow

there were long queues for the bar in the evening

hotel, friendly & helpful staff pool bar is good pool very clean & looked after close to

beautiful views , extremely clean . nice pool with a good bar with meals

breakfast was quite standard, similar to what you usually get in many european hotels

very great hotel! amazing view from balcony! great food beaitiful pool nd access to the ocean

breakfast, very spacious room, big balcony with amazing view

hotel bar had great space but lacked something

the bar and restaurant manager made the stay even better i found him to be helpful and friendly, he is

the bar could have been open a little longer

a shame that the bar closed so early (5

set out of the restaurant, as we had to walk through the restaurant to gain access to the bar and restrooms, during time in the pool

we had to wait quite some time to be served at the bar - but understand that everywhere the world over is struggling with shortage of staff

ly twin beds put next to each other) , and the prices at the bar and meals are a bit exaggerated, but apart from that, it was very nice and

don't have double beds

was comfortable and quiet, the staff was super helpful and the bar was a great place to unwind with well prepared drinks

further from the golf course than we were led to believe

the bar and restaurant close at 10pm and so there is literally nothing to do

complimentary) ambience, staff supremely friendly and professional, pool well maintained and bar service on call, free lift to airport, restaurant and breakfast both excellent - a great

a relaxing place in the garden and poolside, sea pool amazing also as relaxing place, kitchen and bar with excellent service, drinks and food, shuttle service from and to the airport

a 35 euro taxi ride from funchal the bar is virtually non existent it’s isolated unless you hire a

very little to dislike, the evening food and bar could be better