to the pool area and the gym the dining and breakfast rooms were very spacious as well as the bar area for relaxing at

the jacuzzi wasn't working, there was no one to man the bar in the indoor pool area

view, breakfast, staff, lounge / bar area, swimming pool, terrace, quiet

gym should be open earlier. more available staff at pool bar in afternoon.

piano bar was wednesday night only

there was live music in the bar most nights, of a genre tailored towards the older age group of guests present during our stay

very comfortable sunloungers and very clean restaurant - we only dined here once - very tasty bar - amazing selection of cocktails, life entertainment a few times a week

staff were very attentive - the bar tender at the daily happy hour, the breakfast & dinner staff remembered our preferences & we

nger and pianist)

the hallway and reception areas were lovely, the pool was great and the bar area lovely to sit in after arriving back from an evening out

cocktails in the cocktail bar were average.

the mini bar was not restocked very thoroughly during our stay

the food was great and the cocktails at the bar were some of the best i've ever had

the selection was fine the food was somewhat cool from the servery hence we frequented the pool bar most often

view from the room, the public area, restaurants and bar was all fabulous

an unusual feature of the bar is a define your own happy hour policy

the quality of food and its presentation is superb, so much so that we ate in the restaurant all bar 3 nights

the vasco da gama bar served also lunch and dinner anytime during the day

setting and rooms are lovely the bar area is a beautiful setting, breakfast and dinner is delicious but what puts this property over

the lounge and bar were comfortable and we enjoyed playing table-tennis and pool

hotel bar is also something to be recommended

from the owners francisco and rita to the staff pedro on reception to harry bar staff

and the kitchen kindly served us lovely traditional homemade tomato soup and we relaxed in the bar on site and made new friends in bar over a few local beers

the bar was lovely, the breakfast was great and the staff were wonderful

in the room there was no kettle but you could get a hot drink from the bar to take up

all the staff were superb and very polite, especially up on the rooftop bar and at the spa

breakfast had so much choice, the pool bar did great drinks but we didn t have any dinners although it did look nice

terrace pool and bar area really make it stand out

views from the rooftop bar was breathtaking ud83dude0d delicious breakfast , so much choice ud83dude0b all the staff

swimming pool at the top of the hotel with a nice bar area

- room was big, balcony was nice, view amazing, breakfast exceptional, top floor bar was stunning, location was walking distance to everything

the royal savoy and waterfront to swim in the sea - so many different areas tapas in the sports bar with live music was also great the location of this hotel is perfect and we found a lovely

pampered service and great location, the staff in simple words cannot do enough fore you, the sky bar is an amazing place to soak up the sun and views, total relaxation and beautiful boutique

pool and position close to the city, the smarvellous design by nini andrade silva, nice rooftop bar and

it has a very good rooftop bar with great view

bar

friendly staff, great roof bar view, especially in the night

pool and bar area very open

was amazing, breakfast really good and bar snacks excellent

hotel is quiet, staff are friendly and the prices in their terrace bar are very reasonable ud83dudc4c like that they had a free library where you could borrow a

the room was a haven of comfort, featuring a private swimming pool with ocean views

rooftop bar could have been well utilised as it would have been nice to be serve refreshing drinks whilst

room to dark no drying facilities no room to swing a cat at breakfast wifi poor spa not in use bar not open on

the rooftop terrance had a bar but wasn t used and it didn t look like it had been used in a while, that was a small let

the view from the terrace is nice, but the bar never seemed to be open

the roof terrace and bar was closed, only for smoker guest during the day; but if you came to chill out there

staff - particularly in bar - everything was good value - food and drink

hotel, excellent and very helpful staff, outstanding bar staff, located close to the city center, well equipped, amazing

the staff were amazing- could not do enough for you just really really nice from the cleaners, bar staff and the wonderful reception staff

pool, excellent breakfast and a great bar and bartenders

hotel fantastic staff from reception to cleaners to restaurant and bar staff wonderful breakfast plenty of choice always being topped up

room view quality restaurant bar ,all top class.

very fine atmosphere in all hotel buildings we visited, including restaurants, bar and garden to old villa are accessible for all guests

the cocktail bar could have stayed open a bit later.

very professional, helpful and friendly staff

cocktail bar on site with discount if you stay

happy hour for cocktails in the bar between 6 and 7pm offered 2 for 1, which meant that a 14 euro bill became 7 euros

helpful and friendly staff, nice rooftop bar and pool

great roof top pool and bar with lovely views of funchal

terrace bar & pool closed for works during our stay which was a pity as other guests told us how fabulous

view from the rooftop bar and pool was amazing

) was a shame and bar got busy at night with a bit of a chaotic approach to ordering drinks, but struggling to think

pool bar staff could have conversed between each other a bit quieter, as it was quite disturbing at

didn't try the hotel bar area for entertainment

bar was understaffed so very slow service

was great, staff at pool bar were extremely slow but this didn t ruin my stay was just a little frustrating

selection of food during breakfast and it was the same each day ( for veg even worse), very bad like an instant coffee

the breakfast is not very rich and it is same every day. in the room there is no hairdryer.

breakfast was very good

location breakfast

exterior space for breakfast

shortages meant that the bar services may be a bit slow, but those on duty did a good job of trying to keep up

3) very good bathroom + cosmetic 4) swimming pools, billiard, books, bar with music evening 5) service is good

upstairs bar terrace is a little soulless - i feel it could be made more appealing.

but by far the worst was having to wear earplugs every night due to the loudness of guests in the bar straight across from the hotel

no bar facility down at atlantic pool level so nowhere to order a drink if sunbathing there

room itself was really nice - there were a coupe of things that were not so great 1) the rooftop bar was on the 11th floor and as such when we were in our room going to sleep we could hear the

amazing terrace pool and bar on top floor

the rooftop bar is the place for very sunny afternoons and breezy evenings

location excellent evening meal restaurant was excellent as was the rooftop bar for lunch

also has 2 pools - one in the main pool area next to the restaurant and one on the roof with a bar

the mini bar / tea coffee was never replenished properly

except lure the manger of pool bar and restaurant, he is very angry person

food on beach bar is good and not pricy for this category of hotel

piano bar nice for a drink

hotel's location, facilities, beach acses,calm environment, dive center, parking area and pool bar were at a high standard

d there was quiet a few of us) the pool area

late check-in possible, good breakfast, parking lot available, clean and cozy, gym and bar at hand

superb hotel, lovely big comfy pillows, lovely breakfast , bar open till early hours

breakfast was excellent, and service at the lobby bar was great

loved watching the cruise ships come snd go from the hotel patio bar breakfast best i have had in a hotel for years

heated outdoor pool. pool bar closed

extra big thank you to sophia at reception , lucia and hamsa at the pool bar who all made me and my partner feel really special

of the bar staff were abrupt and not helpful

the bar by the swimming pool was very pleasant except when it rained

there are a couple of bars though they don’t tend to get busy so sometimes you have to track down a staff member to

pool side bar was really nice - great views and great food

excellent breakfast, good pool and bar facilities for casual eating.

there is a large and very clean outdoor swimming pool with a sun deck and a snack bar next to the pool which offers simple yet excellent food which comes in handy when wanting only

the food at the pool bar was really only snack menu and over priced

garden, flowers, garden view, big bed, piano which we can play, pool bar with dinner

promenade), the room was spacious and stylish, the breakfast was excellent, and the pool and the bar at the rooftop were also really pleasant

top pool and bar was excellent superb location right in the heart of the old town staff were so helpful and

welcome, superb room, fantastic decor , fabulous breakfast, amazing roof top pool, view and bar

fabulous rooftop pool and bar area

and clean brilliant spot close to everything lovely and attentive staff, the rooftop pool and bar were stunning beautiful place to visit we will be back

dogs near by constantly barking

ly opens 5 - 6pm).

often both the pool bar and the inside bar were left unattended

highlight, roof terrace with jacuzzi, bar and sultans

roof top bar opening hours could be extended

not that keen on the music played by the pianist in the bar .

piano and singer in cocktail bar in evening great

the bar was great, and the bartender was very helpful and

gym very poor. old hotel, not antique, and there is a difference between those two

our daily paper was not delivered to the room, there was a shortage of staff in the breakfast room, breakfast took for ever

the happy hour in the winter garden bar was good value for money as i enjoyed several glasses of bloody mary

the violin/guitar duo who performed in the mirimar cocktail bar were also outstanding

smaller things - guys in the pool bar were bit bored and what makes me crazy was when i wanted to weight my luggage and the scale was

there is a reasonably priced bar with a daily happy hour - great cocktails

was no pool bar in the other pool area

pool bar available with food lunchtime selections

views spacious terrace variety of food choices on the breakfast pool area and food at the pool bar evening live music in the bar free

room, beautiful view, super breakfast and a couple of nice typical shows in the bar in teh

we also visited the cocktail bar which offers entertainment in the evenings

the rooftop bar is lovely and you get a complimentary drink coupon

beautiful rooftop bar overlooking funchal

the roof top bar was great with nice views of funchal and the harbour

location, rooftop bar which was cool, not pretentious, the staff were very nice and helpful also

the rooftop bar was nice place for sunset

there is bar in this hotel this is the reason a little bit noise until midnight.

great value food served in the bar or restaurant and a lovely morning breakfast

hotel has reasonably priced restaurant and bar next door

around 10pm i found the bedding hadn't been changed but the receptionist asked me to pop in the bar for a drink while it was sorted

the snack bar downstairs

loved the nice pool, with a perfect view around an the cool bar where we could have a drink sitting on a barchair with our feet in the water

comfortable quiet room. helpful friendly staff. great roof terrace bar and pool.

restaurant and bar good

didn’t work at 4 pm, the bar too

breakfast was repetative but substanstial, enough choice

breakfast was below average,no fresh fruit and only rolls,ham and cheese

reception friendliness, and help. good breakfast choice.

pillows are a bit uncomfortable. breakfast is good food but lacks a bit of imagination.

beds a little too firm, limited breakfast buffet

everything was perfect! great breakfast!

infinity pool with loungers and bar never busy

d worth the higher price tag)

breakfast views from the avista restaurant are stunning

- from the amazing views (i think some of the best in the funchal area) to the great food (we had breakfast/dinner there) and the helpful, fun, caring staff

everything! especially the pool!

have been nice to have a drink or two in the afternoon at the rooftop pool but the bar didn’t seem to be open during my stay however this was maybe due to time of

the general vibe in the restaurant part and bar was

was lovely, pool table in the bar and a roof top pool with a great view

great common areas, big bar and separate restaurant

hotel bar looked good too

swiming pool was nice and the bar

the swimming pool is great and they always had a programme with a local artist near the bar to entertain the guests

taking half an hour to order a drink in the bar area

the prices at the pool bar are quite high.

pool and the the terrace bar were lovely and it was well located to access funchal

plus the bar and all the sun loungers are great for the sunny days

outside bar is great

of the reception staff quality of the bar staff quality of the room quality of the location quality and rate of the

live entertainment at the terrace bar every evening was also good

access via a very steep hill. bar a bit expensive

comfortable studio apartment, very comfortable beds, friendly and helpful staff, lovely terrace bar and good breakfast

we thought the terrace bar was a rooftop bar with a view

the hotel is very short walk to the main street, there are plenty of spar shops, bars, restaurants basically outside the door

pool area is good too but could do with a bar around the

although usable at the bar and lounge it was very low speed

was wonderful apart from the noice of the dogs barking constantly until 2am every morning

the rooftop pool and bar have fantastic views

city centre location was fantastic and the rooftop bar with pool was a great find - perfect for some chill time after exploring

lovely rooftop bar with nice drinks and pool that unfortunately we didnt get to use as the weather was a bit cold

rooftop bar and pool. i like that they arranged airport pickup also.

upgrade was great but did not include extras such as free water and juices from room bar and use of upgraded breakfast in michelin restaurant

of amenities and restaurants but make note they all except the pool bar require rsvp

restaurants and bar within easy walking distance

a very big mention for telma costa at the il gallo d’oro restaurant as she had raised the bar of offering an exceptional service and made a difference in our stay

room had two huge beds, bath, shower, mini bar and safe

the pool area was nice with a pool bar - reasonable prices

restaurant, bar and bbq - delicious food for any taste

nice swimming pools with bar & towel services

most of the staff were lovely but unfortunately two of the bar staff didn't like it when i asked for some ice

happy hour at the bar from 8 until 9pm

food at the pool bar was good too

beds were quite hard & pillows uncomfortable. no one on the bar so took a while to get service.

pool bar was closed (april)

is good from the staff 5* up to all areas car park, bar and swimming pool like the bedrooms all good

bar on the reception floor never seemed to be open and the gym only had 4 items in it, there was no

the hotel has a rooftop bar with great views and live music

they have a lovely pool area, and a gorgeous rooftop bar that gives you fantastic views of madeira

the rooftop bar is a nice touch

nice hotel , the views on the top of the hotel (where you have a bar ) are simply incredible

many restaurants nearby, a fantastic breakfast buffet (even champagne), and a beautiful rooftop bar to watch the sunset

pool and the pool bar are nice

pool and bar area lovely, great staff

pool was big and the bar makes most delicious cocktails

especially helena at the pool bar excellent spa staff value for money very helpful manager who obviously wants his guests to

nice pool and bar staff friendly

lack of staff at the bar of the 4th floor

loved the pool and bar area

the restaurant and bar team are commendable for their politeness and engaging personalities

the bar was not open much, the gym & spa were not open

bar was not open at night

staff on reception were welcoming, and the bar staff were very polite and helpful

food was really well prepared and bar team were really helpful

mini bar was broken, the soundproofing is not up to scratch as we could clearly hear the people next

were very nice room had a lovely view and was quiet except for first night with wind no big deal breakfast was plentiful, and the restaurant had a great selection they operated a shuttle service

very good gym and spa facilities and the food was excellent

we had lunch at the bar by the pool and it was excellent as well

own right side of hotel)

the snacks at the bar next to the pool were surprisingly good

is amazing, lunch at the pool bar is delicious, the italian restaurant was lovely

lovely pool bar serving great food during the lunchtime period

prices at bar were very reasonable

the reception, waiting and bar staff were all very friendly and helpful - shout to to dino

the swimming pool and the bar were cheap and

i thought the reception area and bar area near the reception were soul less. let the hotel down

also, the drinks in the bar were really great

the staff is super nice, starting with the ones from to reception, the bar and ending with the pool bar lady

maybe the bar should open downstairs for sun downers. waste of a space in the evening

small things but we prefer a bar connected to the main hotel

breakfast buffet was really good, very good drinks at the bar right at the entrance

t all in a row) which was great, shade around

situated on the water front, next door to the old town, which is chock full with bars, restaurants & the famous painted doors and muraled walls

sea view and few steps away from a pebble beach with old town with several great restaurants and bar around

think the pool bar should offer poolside service instead of walking to same

husband appreciated poolside bar service

liked the hotel bar with nightly music program

the staff was very friendly and helpful, we enjoyed gym, pool and pool bar looked nice, but we have no time to enjoy it, we spent a lot of time exploring madeira

transfer to the city center, swimming pools, sun beds i also spent one evening in the lobby bar enjoying live music

pool / sunbathing area very clean, bar is fairly priced with great cocktails

the rooftop pool, and the bar was awsome

reception staff were very helpful & bar staff too, taxis booked when needed & ice for the room when requested

piano bar not open

a very good all inclusive hotel. bar staff were great

the coffee machine in the sports bar was broken for almost 2 days and affected the water

thought entertainment was particularly good, piano and singer in lounge bar and variety shows in another bar, both traditional and modern dancing displays, and singing,

glasses used for the bar and lunch were plastic and often looked unclean

could not have been better, staff so polite and friendly, good choice of food at the breakfast bar , nice and easy excess to the pool, not too noisy with night entertainmen but still tropical,

deck bar beside the swimming pool was extremely expensive and unfortunately meant we didn't stay on site

bit expensive snacks and drinks at the buffet by swimming pool (deck) and in the bar in the hotel

the coffee in the poolside bar is the best

only small complaint was often no staff at pool bar and no snacks served after 3pm.

again apart from that the view from the tarrasse is phenomenal and the concept of the honest bar is great

no proper bar either

there is an honesty bar and plenty of rooms to sit in to have a drink if you didnt want to sit outside

well stocked mini bar but also honestly bar on

well stocked honesty bar on the veranda - so guests treated like adults

nice bar down the hill with good live

breakfast bar was not up to the standard of a 4 star hotel.

little bar just down the hill was handy

noisy bar at the bottom of the road, needed to use earplugs then not a problem

cappuchino from the coffee maschine unbearable, reasonable cappuchino from the bar only against extra charge

restaurants where not as cosy as the nice bar and teras

breakfast bar was well above expectations

everything lovely pool and bar areas with great views

the bar and restaurant we tried were excellent and the food was way above par

clean staff were always very cheery and friendly bar area and pool area were great breakfast buffet was diverse and good quality great

i expected a mini bar in the room but there was none available at the moment

no wifi in the room...but in the lobby and 1st floor bar is ok

lack of available facilities e.g. bar open

keen staff, clean and beautiful lobby very reasonably priced bar and restaurant, nice view from

a bottle of water in the room, certainly no tea or coffee making facilities, nothing in the mini bar fridge

entertainment on site, great musicians, bar has vast array of choice

the bar the armchairs very uncomfortable, is no locker in the pool facility, but it's not a big

hour in cocktail bar didn't include cocktails

good location,superb breakfast,excellent bar staff,& the happy hour was really enjoyed.

the service at the hotel's bar is also exceptional

cept pool bar) throughout the day/evening, also staff forgetting to bring drink or taking up

a little surprised that so few people used the bar later in the evening, however we have never holidayed so early in the year before

of staff for service from the bar

the hotel has glorious views over the atlantic ocean and the bar on the terrace is a beautiful spot for meals and drinks - breakfast as the sun comes up,

bar and lunch at the pool very reasonable and the staff helpful, friendly and are doing a fantastic

the pool bar was above my expectations though

personal was very good from all hotel from frontoffice and frommthe bar for the man lois , everybody was so jice people for sure i recommended pestananroyal all

bar area was the only downside for us

all pool n bar staff friendly, helpful n professional especially juan and stefano

cept the pool bar and tables there) is spotless clean and most of the waiters from the restaurants are really

large common area around the pool, where you can sit, lay, relax, all day bar from which you can order drinks, food whatever you want :) absolutely loved this place

great little outside bar by the pool in the afternoon with reasonably priced drinks including cocktails

to high prices in the bar and lunch menu.

the bar and restaurant staff were top class

elsa the pool bar staff was amazing very attentive and so

the pool bar did not open until towards the end of our

and the pool bar was excellent :-) underground parking free of charge

how high of a bar they set for so many things, it was rather disapointing to see that some optional elements have

reduce prices for drinks at the hotel bar as they are way too expensive in compare with barsrestaurants next door

) you are a guest of the hotel but still need to show a code to get a tiny discount on each bar or restaurant purchase; the discount should automatically be applied since they know your room

breakfast was decent, the sandwiches that you can serve at the hotel bar are amazing

the welcome glass of champagne at the bar was a lovely detail

the breakfast is ample, restaurant and bar snacks all reasonably priced and good quality

room , classy stylish bar , welcome drink, breakfast to-go for the early morning check out, welcoming staff, shower

good quiet bar and dining available if you want to stay in the hotel for the evening

service in the restaurant and in the bar - very helpful, running around all the time vigorously but not distractive

00 everything is closed, the music and the bar are off

there were long queues for the bar in the evening

- local red wine particularly poor and no option even to pay for a better alternative - and the bar service was slow

property close to sea, good bar and sauna

hotel, friendly & helpful staff pool bar is good pool very clean & looked after close to

beautiful views , extremely clean . nice pool with a good bar with meals

so was the breakfast

breakfast was really amazing

ooth black sand), lovely sea view, clean and relatively modern room

there is a drinks/lunch bar next to the pool as well as pool table, sauna and spa room (spa sessions have to be pre ordered (+) the rooftop pool and bar areas are a must see and if you care to walk you can quickly climb up hidden staircases outside (+)location, fantastic view from room, restaurant, pool, bar etc (-) bar wasn t open and public areas lacked atmosphere at this time of year (early march) (-) no bar area open in evenings

the parking area had plenty of room

lovely outdoor pool too, although it was a bit cool when we were there so we didn t swim

a swimming pool at the top of the hotel, and a small garden, with a scenic view and some tables to seat and

ut then again, is right for the room price ) ; and if you are staying

we also loved the location (the town is very cute and scenic) and the daily happy hour at the bar with a view over the bay

set out of the restaurant, as we had to walk through the restaurant to gain access to the bar and restrooms, during time in the pool

a shame that the bar closed so early (5

hotel bar had great space but lacked something

hooks for towels and long jackets, small space in the bathroom, early closing hours of the bar and instant coffee for the breakfast

kitchen includes only very basic equipment

the cottage has everything you need, from kitchen supplies to a heater

we stayed with our kids and rented two houses — everything was just perfect

easy check in and parking

we stayed with our kids and rented two houses everything was just perfect

was not so much choice at the bar for drinks, for example they only had one brand of each spirit type

can recommend snack bar neptuno

there is no wi fe in a room only at reception and bar area

i stayed there for 5 nights, the indoor swimming pool is also nice with a small bar area and tv / lounge

there s a bar by the indoors pool so you can sip your drink from water

in contrast at the bar and also in the restaurant, the service staff was of low quality and lacking professionality

some of the staff at the bar area were rude.

and install a coffee machine that makes espresso based drinks (or offer the ones from the bar for free)

not a cosy bar for evening

restaurant is just ok and the bar closes at 7pm.

is very poor throughout the whole territory and by the pool, bar the reception area, but it is understandable, as the site is too big

one small suggestion would be to offer a wider selection of evening bar snacks to enhance the guest

setting and gardens, lovely cleaning lady, lovely bar staff, guy on reception was great helping us change our room, spoke good english

the facilities were top-notch—the pool was wonderfully refreshing, and the poolside bar served some of the best cocktails i’ve ever had

the food and bar were great

the bar vas closed. !

we went on a couple of walks up the hill where there was a cute bar and shop, the hill was very very steep and beautiful

had to go to the dining room to get a bar tender and the game room could have been a bit warmer

the bar was not open whilst we were there due to staffing issues

the food in the bar and restaurant is also very good

the hotel's sea view bar is amazing and the staff is friendly

maybe bit more choice of breakfast options

included breakfast is a bit basic but i was happy with it

a spacious and comfortable apartment, delicious breakfast, friendly and helpful staff

excellent complimentary breakfast and complimentary bottle of house wine included with our stay, not to be out shined by an

the restaurant and bar have amazing views of the sea and everything is perfect

great facilities

from receptionist to bar staff and life guard everyone was very helpful and happy

breakfast is good and atlantis and capoeira bar are also awesome

great bar with sport on the tv which was a nice bonus for me being a sports

e is an asset to your

wonderful view from the hotel, the lounge bar and the fish restaurant

great suite with ocean view, quiet rooms, infinity pool, cocktail bar close by :), hotel

the bar had live music on every night and there were also many more activities ran by the hotel which

prices good staff - especially at night he pool bar and especially ana

numerous restaurants around also but none as close as there own lovely garden /restaurant with a bar all the grilled food is cooked on the coals within view

small kitchen which is big enough to prepare breakfast and a small dinner

the first one, in the bathroom and kitchen, the second one, the bathroom, the third one, in the fridge

breakfast is just ok

the kitchens are decent

in the evening isn’t very good and nothing for children the snack bar didn’t have ice cream

) - room - cot availability - very helpful and friendly staff - big choice of food - bar 24h - pushchair access to most of the places in and around the

one member of the bar staff had brought his personal issues to work and that was reflected in his grumpy, perfunctory

no show load music round the pool but we did manage to find a quiet spot on the decking pool bar shutting at 6pm we liked to sit out until 7pm or go out for a walk then sit out and have a late

good and responsive to requests, as indeed were the reception staff ( especially david ) and the bar staff

in the middle of à quite village with a nice bar and restaurante

the swimming pool is beautiful, clean and open at all time

it has such amazing views and lovely pool area

the whole very clean ensemble has a great pool where we could refresh ourselves after extensive levada walks

swimming pool could be warmer