easy parking

i liked that all mini bar drinks were included in the price

mini bar was free, which was very nice

no mini bar list

the breakfast, though it was good, was also not close to the other relais chateau hotels

the food was excellent for both dinner and breakfast

service is excellent. staff is very friendly. food is excellent. bar service is good too.

there was a lovely bar lounging area but the bar did not seem to be open

good bed and size of room. there is a quirky irish bar next door

nice to have the bar at the bottom of the

nothing particular to mention. maybe a terrace for the bar would be a plus.

the bar had an amazingly cold aqua con gas

nice bar downstairs with some snacks

the bar underneath does great pinchos and the staff are really friendly

there's a bar beneath with tasty bar snacks

central location with good bar and pintxos. good value

nice staff in the bar and reception. nice quiet hotel.

cozy bar and restaurant next door from the same owner

it is in a very quiet village with 2 bars

there is a little bar around the corner

a view, very friendly and helpfull personnel, it was nice there was both a restaurant and bistro bar with nice terrace

great to be able to bring dogs into bar and restaurant with you

the staff were very helpful and friendly and we enjoyed the bar setting

fantastic breakfast with lovely views. great bar with open air terrace for a more casual meal.

the grounds and building were lovely. great bar and restaurant and the view was amazing

the lively restraunt and bar was a warm and entertaining place to sit

and the airport) very friendly and helpful staff with the added bonus of a superb restaurant, bar and garden

lively bar and restaurant

convivial bar and restaurant

you don t have to pay a lot for breakfast as you can dine quite well in the bar as well

bar with coffee, breakfest and lunch

the bar had a good selection of tortillas and pintos- for both lunch and breakfast

reception and bar staff helpful and polite

lady in reception and running the bar in the evening was excellent

great bar serving very reasonably priced food

could be richer, was missing a bar where you can have a small bite

bar and breakfast available

note that there is no mini bar with fridge in the rooms (we wanted to put cheese into it)

, the only thing it's missing is a small bar for a refreshing post flight beer

restaurant or bar on site, there is a small one attached to the hotel right beside it

sofa and bar area

the room is big enough to put your luggage comfortably, the little bar downstairs is very

lovely bright spacious comfortable bar to watch world cup match with lovely food

clean, neat, friendly staff, lovely bar area, excellent breakfast, easy shuttle to airport

bar services very flriendly

excellent. just loud music from bar opposite.

location much nicer than expected. the lady in the bar made great coffee and was extremely nice.

no breakfast buffet restaurant, only a spanish style bar

helpful reception and bar staff free airport transit

helpful receptionists and bar staff

the room and bar facilities.

basic bar area

friendly bar with snack food available

all good, easy to find and near airport, good for a snack and coffee in the bar before catching plane home too as well as overnight stay on arrival

breakfast guests were provided with coffee/tea by the bar staff but, as a result there were no full-time staff in the dining area to re-stock the buffet

the hotel unfortunately didn't have a restaurant, only bar and snacks

parking was great, my room was the furthest from the bar so i was not disturbed

excellent location. really nice little bar with good food.

the food, coffee and bar were great, lovely relaxed atmosphere

lively bar but no noise in rooms

there was a bar where pastries and sandwiches could be bought, but there should be more choice

they did play different kinds of music in the bar and outside in the terrace and a bit too loud.

attention of the housekeeping staff, the check-in was fast and easy, the bar staff was pretty accomodating and polite

eventually discovered a bar that

close to bars, restaurants, and shops

waited at the bar for ages for a drink but gave up and went to bed

lobby area and bar huge room nice bed and clean linen bus stop right outside train 15 minutes

when we reached the hotel we asked for cutlery from the bar counter unfortunately, it was not properly cleaned or polished

wifi didn't work, but worse was that there was some sort of alarm that went off fairly regularly

clean and comfortable, regular bus and train service into bilbao, wifi and free parking and great value for

the building was nice , looks like newly built, the restaurant , the swimming pool sauna .

place will definitely be back lovely service clean delicious breakfast clean spa perfect

the spa was closed due to maintenance and there was no morning yoga

very new and the spa was fantastic, also the location and the atmospher was perfect!ud83eudd73

terrible acoustics in the dining room, like a swimming pool

loads of comfortable seating in the bar

service at bar area was a bit slow due to staff shortages.

the bar staff in particular maria

the view into the city from the bar area is incredible esp at night

public areas were good and the bar prices were very reasonable

the bar area a nice place to chill and have a drink

nice coffee lounge and bar and very good restaurant, reasonably priced

the restaurant & bar staff also is very friendly & the chef is excellent

bar wasn t open during our stay so you couldn t get a drink before retiring to your room or

location and the roof top. staff were friendly and the bar was excellent

hotel was very good and the service of their staff ( oksana at the front desk and ruben at the bar ) made our stay very pleasant

the bar shut at 10.30 pm and we would have liked to stay later

no residents bar once it is closed

the hotel has an attached bar so we were able to get a mid afternoon snack and coffee

it has a small gym and sauna

bar area lovely and service excellent

didn t have breakfast because we felt it too expensive compared to any cafe or bar in the city

lobby bar was comfortable. service was excellent. breakfast was great.

evening menu was limited in the restaurant but the lobby bar served good food.

the bar area was a nice place to enjoy a nightcap after a day of discovery

the lack of bar service.

very nice and helpful, good breakfast, bonus was a nice bar area to relax and have a drink

it's small hotel with no restaurant, bar only

the staff very helpfull, there is a bar open 24h highly recommended

wasn't able to sit in reception and have a drink at midnight. hotel bar didn't have white wine

bar could have stayed open longer

the bar and the terrace has a nice view on the nervion river

lovely bar terrace where we sat later and had sundowners

nice room, great restaurant and bar with wonderful balcony

service, room, breakfast, restaurant and bar and location

in the area there are very good pintxos bar and restaurants ignored by tourists

restaurant, bar was super

staff in the hotel were absolutely fantastic especially the bar staff who were very polite and kind and amazing

ality + prices

food was lovely and bar was handy for a meal or quick bite to eat or just a drink

rooftop bar staff seemed keen to finish at 11:30pm rather than 12. switched lights off, etc.

great rooftop bar to enjoy the sunset

we loved the roof top bar with its fabulous view of the museum

rooftop bar has a great view but could be made more cool with nicer lighting and ambience

the bar at the top is beautiful with a great view over the guggenheim

the addition of the bar next door for a lovely breakfast was also fabulous

the hotel is not far from the plaza nueva where we had a great meal in a bar on our first night

spotlessly clean rooms, the elegant decor, the lounge area, the bar and restaurant

hotel with the bar and restaurant was a really great vibe staff very helpful and atmosphere was busy with lovely

rooms were spacious and clean, staff very friendly and the all day bar restaurant on the ground floor added a final touch to our stay

i did not use the hotel restaurant, but in the cafe bar area i enjoyed a very reasonably priced wine, coffee & snacks

very clean hotel with helpful staff, beautiful lobby, a bar with a comfortable area to sit, relax, watch a football match

i found myself having to go to the hotel bar each morning to purchase a coffee to go

excellent up market tapas bars nearby

rarity in spanish hotels because, i

also would have loved to visit roof top bar but didn t appear to be

rooftop bar was closed, but on positive side that meant we probably spent more time visiting the many

thanks to amazing bar

a special commendation to all staff especially at reception and the bar lounge area

rooftop bar wasn t open which would have been to have a look but no big deal

great rooms and lovely rooftop bar and restaurant

everything was great. there is a very nice bar and restaurant on top.

the rooftop bar was a very nice

the bar on the roof was nice but the staff were not very welcoming.

restaurant & room service & bar on the rooftop

breakfast was great and if you fancied a let drink in the evening there is an honesty bar available

we enjoyed self service trust type bar

we had a lovely stay ,dine over in the old town lots of bars and restaurants

the honesty bar was a great idea

location and view honesty bar relaxing

the bar onsite was fantastic and the bar tender provided such wonderful service

hotel, very friendly staff and the bar was fab

the restaurant and bar were great, service and food outstanding

the hotel bar is also a treat such knowledgeable staff always make your drink experience unique

drinks offered on arrival and got a token for a drink in the bar - staff very helpful - helped with cases etc and recommended where to go

was brilliant, bar area was lovely, staff were amazing

there is a comfy bar for hanging out and the breakfasts are cooked to order, with the freshest oj you’ll ever

the rooftop pool area needs a bar close by to serve drinks.

also the prices at their bar were very high

compact hotel but very nicely set out and the reception area forms the bar and breakfast area

great location with good value for money lovely bar staff

free coffee in the bar area was a bonus

there is a small bar and a comfortable terrace area for a late evening drink

lighting in room, advertised facilities are not available - no coffee shop, restaurant or bar on site

no tea and coffee in rooms. only outside of bar hours was that free.

the cocktail bar and hotel restaurant were great, and the azian restaurant, also on the hotel premises, was

cosy bar & restaurant with a complete offer

the bar downstairs is lovely

toshiba conference, meant that bar and bistro were off limits in the evenings

evening meal was really good and bar was fun too

the hotel bar was not great, wouldn't stay for a drink there. better places around town.

staff was friendly and helpful i also liked that they had bar and place to eat

the complimentary mini bar was a nice touch

united match in the bar as i am an avid football fan

was old school comfy, with large hallways and rooms, very clean, lovely staff, lovely old bar that was great place to have a drink and unwind

lovely jacuzzi, steam room and sauna and you get a massage, also a roof top pool with a bar which was the perfect place to see the fireworks for the festival

great vibe. roof terrace and bar were superb.

breakfast bar had a huge choice of food

great to cool down in though and bar beside it was great which was open til 10pm

no bar service after 9pm

beautiful hotel with lovely bar and seating area and a terrace at rear to sit in the sunshine

enjoyed the lobby bar service

hotel bar had a lovely atmosphere

location, the comfort of the room

nice rooms, friendly staff

good if used some more options of tapas at bar without ham.

only complaint was the bar did not have any offerings such as peanuts or crisps while having our drink

our room, the bar and restaurant. the staff. the location

if the bar fella with the moustache doesnt get a wage rise then its an injustice

the snack bar at night has also good selection of wine, beer and pintxos

is too late to offer weary travelers an evening meal, the bar was helpful and organised a sandwich for the diabetic needs of one of us

friendliness of the staff; at the reception , the breakfast room , the bar and at the restaurant

the bar was lively

no food or bar facilities, closed down

bar & restaurant in building, so all convenient

liked my whole stay but what really stood out for me was the bar at the 13th floor

lovely roof bar

we didn't find the staff in the tapas bar very friendly.

the terrace bar on the 13th floor is fabulous and serves lovely cocktails and food

staff in reception and the bar were so accommodating, storing our baggage for us while we attended an event and also allowing

good tv, good mini bar and excellent service

welcoming, efficient reception staff. comfortable bar area. clean , comfortable room

excellent cocktail bar with super sized g&t s just around the corner

of wine and 2 glasses, nicely presented as though they were complementary, until we saw the mini bar menu tucked underneath

the staff from reception, dining and bar were all excellent

whole hotel was very dog friendly- staff were excellent and the breakfast and bar area were very well

bar at reception open nonstop

ate in the bar rather than having to eat in the room with

staff were really friendly and helpful, very clean, cool room, cold water dispenser was handy, bar on location was good, no issues with wifi, breakfast was excellent

24hr reception and bar area an big advantage