bar services very flriendly

the room is big enough to put your luggage comfortably, the little bar downstairs is very

lovely bright spacious comfortable bar to watch world cup match with lovely food

clean, neat, friendly staff, lovely bar area, excellent breakfast, easy shuttle to airport

sofa and bar area

, the only thing it's missing is a small bar for a refreshing post flight beer

bar and breakfast available

the front-desk employees were great, the price was right for the beer at the small bar area, and the airport shuttle did the job at 5:10 a

i arrived at dinner time and took the option to order in food from a local bar which was simple but excellent - made my evening

restaurant or bar on site, there is a small one attached to the hotel right beside it

excellent. just loud music from bar opposite.

helpful reception and bar staff free airport transit

no breakfast buffet restaurant, only a spanish style bar

helpful receptionists and bar staff

location much nicer than expected. the lady in the bar made great coffee and was extremely nice.

when we reached the hotel we asked for cutlery from the bar counter unfortunately, it was not properly cleaned or polished

lobby area and bar huge room nice bed and clean linen bus stop right outside train 15 minutes

waited at the bar for ages for a drink but gave up and went to bed

several things: - wifi didn't reach our room and because they were out of space

clean and comfortable, regular bus and train service into bilbao, wifi and free parking and great value for

lady in reception and running the bar in the evening was excellent

bar with coffee, breakfest and lunch

reception and bar staff helpful and polite

the bar had a good selection of tortillas and pintos- for both lunch and breakfast

great bar serving very reasonably priced food

nice coffee lounge and bar and very good restaurant, reasonably priced

the bar area a nice place to chill and have a drink

the smile and attitude of the staff, reception, bar and housekeeping was impressive

the restaurant & bar staff also is very friendly & the chef is excellent

bar wasn t open during our stay so you couldn t get a drink before retiring to your room or

the room and bar facilities.

temperature a little too high and a soap bar would be great in the bathroom

all good, easy to find and near airport, good for a snack and coffee in the bar before catching plane home too as well as overnight stay on arrival

is perfect near the bilbao airport, it has its own parking lot and bar open until midnight

breakfast guests were provided with coffee/tea by the bar staff but, as a result there were no full-time staff in the dining area to re-stock the buffet

the bar shut at 10.30 pm and we would have liked to stay later

no residents bar once it is closed

hotel was very good and the service of their staff ( oksana at the front desk and ruben at the bar ) made our stay very pleasant

the hotel has an attached bar so we were able to get a mid afternoon snack and coffee

my family also really enjoyed spending time in the gym

the bar and the terrace has a nice view on the nervion river

lovely bar terrace where we sat later and had sundowners

nice room, great restaurant and bar with wonderful balcony

haven’t try the breakfast, coz we usually do not enjoy buffet, but we have had an apero at the bar and food was good

along the waterfront, directly beside the guggenheim and a 5 minute walk from the restaurants, bars, shops, etc

bar area lovely and service excellent

didn t have breakfast because we felt it too expensive compared to any cafe or bar in the city

was excellent , great choice probably the best we have had in awhile * staff were excellent * bar stayed open late and prices were not inflated * best pillows and bed i have slept in for awhile

evening menu was limited in the restaurant but the lobby bar served good food.

lobby bar was comfortable. service was excellent. breakfast was great.

the lack of bar service.

there was no wine in the bar the first night, but then they

very nice staff, comfortable beds, very clean and modern . bar open 24h

wasn't able to sit in reception and have a drink at midnight. hotel bar didn't have white wine

liked everything about the hotel: room was clean, well-equipped, attentive stuff and nice bar at the ground floor

rooftop bar has a great view but could be made more cool with nicer lighting and ambience

the terrace bar on the seventh floor was a great place for an pre dinner drink and

high standard of maintenance and great ambience, especially in the ground floor bar area

the bar at the top is beautiful with a great view over the guggenheim

rooftop bar staff seemed keen to finish at 11:30pm rather than 12. switched lights off, etc.

is only a really tiny thing as we thoroughly enjoyed everything about the hotel but i guess the bar could have been more comfortable, cosy sofas perhaps instead of cafe style seating, but really

the bar was very nice as well as the room service

ality + prices

in the area there are very good pintxos bar and restaurants ignored by tourists

toiletries were very good quality and plentiful the staff were friendly and efficient the bar area is nice, with good bar snacks/light meals and lovely staff there is bookable, undercover

breakfast was great and if you fancied a let drink in the evening there is an honesty bar available

we enjoyed self service trust type bar

the honesty bar was a great idea

we loved: the honesty bar in the lounge area, rooms were comfortable with a nice view, the breakfast was top quality and

we had a lovely stay ,dine over in the old town lots of bars and restaurants

staff are great, facilities are great. breakfast and bar facilities are great too.

lively bar and restaurant

you don t have to pay a lot for breakfast as you can dine quite well in the bar as well

convivial bar and restaurant

we had drinks and snacks in the bar and the food was delicious

rarity in spanish hotels because, i

no white wine in the mini bar & only possible to buy a full bottle in the reception :/

excellent up market tapas bars nearby

very clean hotel with helpful staff, beautiful lobby, a bar with a comfortable area to sit, relax, watch a football match

spotlessly clean bathroom with walk-in shower and complimentary toiletries if required, mini bar in case we felt the need to use it, tea-making facility

only issue we encountered was when accessing the rooftop bar in the afternoon - unfortunately it was understaffed for the number of people there and the

amazing breakfast, bar and of course staff

staff were very helpful snd the rooftop bar was a lovely place to relax

restaurant & room service & bar on the rooftop

great rooms and lovely rooftop bar and restaurant

the hotel is not far from the plaza nueva where we had a great meal in a bar on our first night

restaurant bar staff were extremely rude, ignored us and kept serving spanish customers before us even though

hotel with the bar and restaurant was a really great vibe staff very helpful and atmosphere was busy with lovely

rooms were spacious and clean, staff very friendly and the all day bar restaurant on the ground floor added a final touch to our stay

great location. fabulous friendly staff. great bar & restaurant next door.

the man in the bar we didn't catch his name but he made a fabulous cocktail every night for me when i stayed it

cosy bar & restaurant with a complete offer

t plenty of excellent alternatives close by, so

the bar downstairs is lovely

the cocktail bar and hotel restaurant were great, and the azian restaurant, also on the hotel premises, was

loads of comfortable seating in the bar

service at bar area was a bit slow due to staff shortages.

lovely reception and bar area to relax in

public areas were good and the bar prices were very reasonable

location, really helpful staff, great bar and facilities, super safe parking.

also would have loved to visit roof top bar but didn t appear to be

rooftop bar was closed, but on positive side that meant we probably spent more time visiting the many

rooftop bar wasn t open which would have been to have a look but no big deal

thanks to amazing bar

a special commendation to all staff especially at reception and the bar lounge area

the hotel bar was not great, wouldn't stay for a drink there. better places around town.

lovely places to relax all over the hotel and the service in the bar was also excellent

the complimentary mini bar was a nice touch

the terrace bar was a nice oasis

staff was friendly and helpful i also liked that they had bar and place to eat

free coffee in the bar area was a bonus

lighting in room, advertised facilities are not available - no coffee shop, restaurant or bar on site

there is a small bar and a comfortable terrace area for a late evening drink

is no evening atmosphere or bar on offer in hotel really but everything is so close that you have options

the bar was not well stocked

hotel, very friendly staff and the bar was fab

the hotel bar is also a treat such knowledgeable staff always make your drink experience unique

the bar onsite was fantastic and the bar tender provided such wonderful service

bar was nice for a nightcap on the way home at night

drinks offered on arrival and got a token for a drink in the bar - staff very helpful - helped with cases etc and recommended where to go

bar staff were rude when we asked for a beer at midnight, the just said closed- and the

lovely bar area

bar ran out of crisps

beautiful hotel with lovely bar and seating area and a terrace at rear to sit in the sunshine

hotel bar had a lovely atmosphere

of wine and 2 glasses, nicely presented as though they were complementary, until we saw the mini bar menu tucked underneath

excellent cocktail bar with super sized g&t s just around the corner

good tv, good mini bar and excellent service

dog not allowed in the bar which was empty!! shame

welcoming, efficient reception staff. comfortable bar area. clean , comfortable room

hotel was wonderful, complete peace, i liked the pool, the bar located next to it and most of all i liked the

breakfast bar had a huge choice of food

great vibe. roof terrace and bar were superb.

bar wasn t open which was a shame as the weather was great, but understand it s seasonal

not much you could do but the pool and sky bar was a bit limited in size

we didn't find the staff in the tapas bar very friendly.

lovely roof bar

rooftop bar is cool

the rooftop bar was amazing and we loved the local pintxos bars!

the terrace bar on the 13th floor is fabulous and serves lovely cocktails and food

compact hotel but very nicely set out and the reception area forms the bar and breakfast area

in the heart of the old town with great bars very clean and comfortable breakfast freshly made great bar

also the prices at their bar were very high

the rooftop pool area needs a bar close by to serve drinks.

❓bar did not serve a glass of cava

the staff at reception, so friendly and helpful( i’m so sorry that i can’t name them all) the bar staff andoni, jonatan,alex hope that i don’t forget anyone

the included breakfast was good as was the salad we had in the bar one evening

the location is great and the staff are really friendly. specially the guys from the bar :)

fantastic location with lovely pintxos bar right next door

excellent bar staff and delicious chocolate cake

24hr reception and bar area an big advantage

, hand towels, bar soap, shampoo &

ate in the bar rather than having to eat in the room with

whole hotel was very dog friendly- staff were excellent and the breakfast and bar area were very well

bar at reception open nonstop

a view, very friendly and helpfull personnel, it was nice there was both a restaurant and bistro bar with nice terrace

the staff were very helpful and friendly and we enjoyed the bar setting

great to be able to bring dogs into bar and restaurant with you

fantastic breakfast with lovely views. great bar with open air terrace for a more casual meal.

the grounds and building were lovely. great bar and restaurant and the view was amazing

the hotel has a restaurant and a bar with good food and well-priced

the terrace and bistro and bar area

the room was too hot and when we opened window got noise from the terrace bar below

staff very attentive any requests dealt with immediately special thanks to carolina in the bar who was very

bar was well stocked with friendly staff

nice a pleasant hotel. staff were friendly. nice cheap bar opposite.

was very noisey a there is a bar across the road which people partied at until 3am

very close to the centre (25min walk) but the location was still in a nice neighbourhood with a bar closeby

above the bar it was a little noisy but not too late

90 to park car 16hrs no bar or coffee very basic breakfast

hot and stuffy, and very loud since it's on a busy street where people are outside at a nearby bar being very loud all night long

nothing else, no bar or food facility

noise at night from the bar near by

opening the window meant that the noise from the neighborhood bar was loud, and i could not sleep well at all

not sure if there is a bar below but one of the nights it was quite loud, the noise ended around 22:00 though

everything is spotlessly clean; the staff are all lovely (and kindly spoke english); the 24 hour bar / cafe is great

were really sweet - there was a small package of sweets for christmas and the free chocolate bar was so cute and yum

really had to search to find something negative however one night i ordered a burger in the bar & it wasn’t cooked enough so i didn’t eat it

the hotel has a nice lobby and a small bar for a quick morning coffee or evening drink

24-hour bar and gym availability

location not great, expensive

t there was a conference on) and poor bar area

a short walk to the guggenheim museum in one direction and the old town bar district in the other

not a proper bar to relax in. room looked a bit tired.

mini bar price list was missing

good bar with nice selection of wine ans beer

the lobby is really cool and the bar served very nice dishes

good if used some more options of tapas at bar without ham.

only complaint was the bar did not have any offerings such as peanuts or crisps while having our drink

if the bar fella with the moustache doesnt get a wage rise then its an injustice

easy access, secure parking, comfortable with all we needed

parking was included in the price

is too late to offer weary travelers an evening meal, the bar was helpful and organised a sandwich for the diabetic needs of one of us

friendliness of the staff; at the reception , the breakfast room , the bar and at the restaurant

the bar was lively

no food or bar facilities, closed down

bar & restaurant in building, so all convenient

2 girls on the bar superb personalities

the pool is a great addition along with the bar and terrace

bar and restaurant on site

chairs in the bar area could have been more comfortable

from the receptionists to the kitchen to the bar excellent team work

the bar and good were great both in choices and prices, the food quality was very good

bar and restaurant on site, both available until 11pm

drink too expensive. people not using bar as prices too dear

seating at bar table uncomfortable for evening meal

drinks at the bar were quite expensive.

location is good - near the port, in which restaurants and bars are located

style-on the whole friendly staff-bar prices,especially bar meals, fantastic quality at very good prices

very relaxed atmosphere for what is quite a busy bar area

location, bedroom, bar ..free parking

the snack bar was busy with local people having lunch when we arrived and we enjoyed some delicious

safe, bar fridge and espresso maker with pods

in addition the bar and restaurant staff were terrific, particularly the two slightly older servers who we assumed

sandwiches, crisps etc, on offer at bar and restaurant

great location, friendly staff, nice meal in the bar and a very comfortable bed

fabulous location, beautiful room, clean, great bar area and terrace

how to get round on the metro and helped with cabs, overall this is a great place to stay, lovely bar downstairs as well

nice bar area and pretty good

t pricey by spanish standards) meals in the cafeteria

lively bar/restaurant with good bar menu

location, nice room with comfortable amenities, very friendly staff, easy on-site parking, lively bar and courtyard seating area

bell staff and bar staff were hit and miss

bar again beautiful but again staff just need a bit more training

the pool was very relaxing, pool bar food was very good, and the staff was very warm and on top of everything

occasionally have bar tender stop by pool and ask guest if they need drink

the service in the bar the first night was terrible we waited 25 minutes for a drink which never came as they had

maybe in the height of the season, the bar nside the hotel would be open

beautiful sea and beach views. great bar downstairs, open until excellent staff.

“roomy” lovely balcony overlooking the sea excellent shower large beds great cafe bar good selection of continental

coffee was however available at the bar and on demand

the tapas bar downstairs, solaro, has heavy 50s rock music playing constantly, round and round on the disc

i have never had bad coffee in a bar or restaurant in spain so it should be

the hotel also had it's own restaurant and bar so you can rest if you don't feel like exploring

really, could have done with more staff on in the evning to cope with the bar and restaurant

the fact we arrived sunday the restaurant and bar was closed

we found the reception, restaurant and bar staff to be equally friendly, courteous and efficient

nice little bar and restaurant

bar and restaurant, please be aware, the restaurant is not open at the weekend and bar closes early

smell of drains in the early evening right by the entrance, but fortunately it did not invade the bar area or bedrooms

very friendly staff. good bar and restaurant. rooms spotless and very quiet.

liked the staff, location, food, bar and excellent bedroom

place will definitely be back lovely service clean delicious breakfast clean spa perfect

spa we booked was very good and staff were lovely

very new and the spa was fantastic, also the location and the atmospher was perfect!ud83eudd73

great vegan lunches, the spa was wonderful, morning yoga and my kids loved the skate paths

the building was nice , looks like newly built, the restaurant , the swimming pool sauna .

lively bar but no noise in rooms

the bar is a little disappointing

the hotel unfortunately didn't have a restaurant, only bar and snacks

good, excellent location for the beach and surfing, good bar and garden, overlooking the bay, friendly staff

excellent location. really nice little bar with good food.

there is a little bar around the corner

cozy bar and restaurant next door from the same owner

it is in a very quiet village with 2 bars

attention of the housekeeping staff, the check-in was fast and easy, the bar staff was pretty accomodating and polite

there was a bar where pastries and sandwiches could be bought, but there should be more choice

they did play different kinds of music in the bar and outside in the terrace and a bit too loud.

eventually discovered a bar that

close to bars, restaurants, and shops