drinks offered on arrival and got a token for a drink in the bar - staff very helpful - helped with cases etc and recommended where to go

the hotel bar is also a treat such knowledgeable staff always make your drink experience unique

the restaurant and bar were great, service and food outstanding

hotel, very friendly staff and the bar was fab

bar was nice for a nightcap on the way home at night

great vibe. roof terrace and bar were superb.

not much you could do but the pool and sky bar was a bit limited in size

great to cool down in though and bar beside it was great which was open til 10pm

lovely jacuzzi, steam room and sauna and you get a massage, also a roof top pool with a bar which was the perfect place to see the fireworks for the festival

breakfast bar had a huge choice of food

rooftop bar was closed, but on positive side that meant we probably spent more time visiting the many

a special commendation to all staff especially at reception and the bar lounge area

hotel bar was very nice, good drinks and food

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rooftop bar wasn t open which would have been to have a look but no big deal

in the heart of the old town with great bars very clean and comfortable breakfast freshly made great bar

there is a comfy bar for hanging out and the breakfasts are cooked to order, with the freshest oj you’ll ever

❓bar did not serve a glass of cava

the rooftop pool area needs a bar close by to serve drinks.

was brilliant, bar area was lovely, staff were amazing

great location. fabulous friendly staff. great bar & restaurant next door.

the bar is also great

restaurant bar staff were extremely rude, ignored us and kept serving spanish customers before us even though

the hotel is not far from the plaza nueva where we had a great meal in a bar on our first night

the tapas in the bar next to the hotel are amazing (the hotel and the bar are internally

the bar on the roof was nice but the staff were not very welcoming.

the rooftop bar was a very nice

staff were very helpful snd the rooftop bar was a lovely place to relax

only issue we encountered was when accessing the rooftop bar in the afternoon - unfortunately it was understaffed for the number of people there and the

great rooftop bar with a nice

i found myself having to go to the hotel bar each morning to purchase a coffee to go

rarity in spanish hotels because, i

the location was excellent. having the bar and restaurant in the hotel was a plus.

i did not use the hotel restaurant, but in the cafe bar area i enjoyed a very reasonably priced wine, coffee & snacks

very clean hotel with helpful staff, beautiful lobby, a bar with a comfortable area to sit, relax, watch a football match

is no evening atmosphere or bar on offer in hotel really but everything is so close that you have options

no tea and coffee in rooms. only outside of bar hours was that free.

lighting in room, advertised facilities are not available - no coffee shop, restaurant or bar on site

there is a small bar and a comfortable terrace area for a late evening drink

were having a drink in the hotel bar, the bar closed with no notice , as we were residents and it would have been nice to stay a bit

very nice staff, comfortable beds, very clean and modern . bar open 24h

there is staff 24/7 and a bar with snacks

small bar and lounge area

wasn't able to sit in reception and have a drink at midnight. hotel bar didn't have white wine

liked everything about the hotel: room was clean, well-equipped, attentive stuff and nice bar at the ground floor

is only a really tiny thing as we thoroughly enjoyed everything about the hotel but i guess the bar could have been more comfortable, cosy sofas perhaps instead of cafe style seating, but really

food was lovely and bar was handy for a meal or quick bite to eat or just a drink

ality + prices

toiletries were very good quality and plentiful the staff were friendly and efficient the bar area is nice, with good bar snacks/light meals and lovely staff there is bookable, undercover

the bar was very nice as well as the room service

lobby bar was comfortable. service was excellent. breakfast was great.

bar area lovely and service excellent

didn t have breakfast because we felt it too expensive compared to any cafe or bar in the city

was excellent , great choice probably the best we have had in awhile * staff were excellent * bar stayed open late and prices were not inflated * best pillows and bed i have slept in for awhile

the bar area was a nice place to enjoy a nightcap after a day of discovery

above the bar it was a little noisy but not too late

90 to park car 16hrs no bar or coffee very basic breakfast

nice a pleasant hotel. staff were friendly. nice cheap bar opposite.

very close to the centre (25min walk) but the location was still in a nice neighbourhood with a bar closeby

bar across the road was very friendly and breakfast was good there

nothing else, no bar or food facility

noise at night from the bar near by

not sure if there is a bar below but one of the nights it was quite loud, the noise ended around 22:00 though

no cooking facilities, fridge did not work. said mini bar but there wasn’t one.

hot and stuffy, and very loud since it's on a busy street where people are outside at a nearby bar being very loud all night long

staff were really friendly and helpful, very clean, cool room, cold water dispenser was handy, bar on location was good, no issues with wifi, breakfast was excellent

as we sat there in the bar to have breakfast, we asked to lower down the music and it was no problem at all

, hand towels, bar soap, shampoo &

24hr reception and bar area an big advantage

bar at reception open nonstop

24-hour bar and gym availability

the hotel has a nice lobby and a small bar for a quick morning coffee or evening drink

really had to search to find something negative however one night i ordered a burger in the bar & it wasn’t cooked enough so i didn’t eat it

everything is spotlessly clean; the staff are all lovely (and kindly spoke english); the 24 hour bar / cafe is great

were really sweet - there was a small package of sweets for christmas and the free chocolate bar was so cute and yum

the bar staff in particular maria

the view into the city from the bar area is incredible esp at night

lovely reception and bar area to relax in

think food bought at bar should be allowed to be eaten at pool

service at bar area was a bit slow due to staff shortages.

staff was friendly and helpful i also liked that they had bar and place to eat

the terrace bar was a nice oasis

lovely places to relax all over the hotel and the service in the bar was also excellent

had a bar for cocktails at night , wonderful full french

united match in the bar as i am an avid football fan

the bar shut at 10.30 pm and we would have liked to stay later

hotel was very good and the service of their staff ( oksana at the front desk and ruben at the bar ) made our stay very pleasant

the hotel has an attached bar so we were able to get a mid afternoon snack and coffee

no residents bar once it is closed

it has a small gym and sauna

good if used some more options of tapas at bar without ham.

mini bar was nice

the lobby is fab and nice little bar area

good bar with nice selection of wine ans beer

the lobby is really cool and the bar served very nice dishes

the rooftop bar has lovely views and the food was excellent

we didn't find the staff in the tapas bar very friendly.

liked my whole stay but what really stood out for me was the bar at the 13th floor

lovely roof bar

rooftop bar is cool

nice coffee lounge and bar and very good restaurant, reasonably priced

bar wasn t open during our stay so you couldn t get a drink before retiring to your room or

the smile and attitude of the staff, reception, bar and housekeeping was impressive

the restaurant & bar staff also is very friendly & the chef is excellent

the bar area a nice place to chill and have a drink

tasty meals at lounge bar in the hall, reasonable

breakfast, lovely courtyard with some green plants, food available at the bar at all

staff very attentive any requests dealt with immediately special thanks to carolina in the bar who was very

bar was well stocked with friendly staff

the terrace and bistro and bar area

along the waterfront, directly beside the guggenheim and a 5 minute walk from the restaurants, bars, shops, etc

haven’t try the breakfast, coz we usually do not enjoy buffet, but we have had an apero at the bar and food was good

bar could have stayed open longer

lovely bar terrace where we sat later and had sundowners

nice room, great restaurant and bar with wonderful balcony

great rooftop bar to enjoy the sunset

rooftop bar staff seemed keen to finish at 11:30pm rather than 12. switched lights off, etc.

great rooftop bar and food

rooftop bar has a great view but could be made more cool with nicer lighting and ambience

the rooftop bar has a lovely atmosphere and great views

location and view honesty bar relaxing

we loved: the honesty bar in the lounge area, rooms were comfortable with a nice view, the breakfast was top quality and

we had a lovely stay ,dine over in the old town lots of bars and restaurants

we enjoyed self service trust type bar

the honesty bar was a great idea

bar ran out of crisps

we were able to bring her to the bar which was perfect

lovely bar area

enjoyed the lobby bar service

nice rooms, friendly staff

mini bar price list was missing

location not great, expensive

t there was a conference on) and poor bar area

not a proper bar to relax in. room looked a bit tired.

a short walk to the guggenheim museum in one direction and the old town bar district in the other

hotel bar has very limited opening times.

the included breakfast was good as was the salad we had in the bar one evening

the staff at reception, so friendly and helpful( i’m so sorry that i can’t name them all) the bar staff andoni, jonatan,alex hope that i don’t forget anyone

fantastic location with lovely pintxos bar right next door

excellent bar staff and delicious chocolate cake

welcoming, efficient reception staff. comfortable bar area. clean , comfortable room

the staff from reception, dining and bar were all excellent

excellent cocktail bar with super sized g&t s just around the corner

dog not allowed in the bar which was empty!! shame

manager parked our car even though they don t have valet service, terrific bar and bartender, excellent room and breakfast

t plenty of excellent alternatives close by, so

the man in the bar we didn't catch his name but he made a fabulous cocktail every night for me when i stayed it

cosy bar & restaurant with a complete offer

the cocktail bar and hotel restaurant were great, and the azian restaurant, also on the hotel premises, was

the bar downstairs is lovely

waited at the bar for ages for a drink but gave up and went to bed

when we reached the hotel we asked for cutlery from the bar counter unfortunately, it was not properly cleaned or polished

lobby area and bar huge room nice bed and clean linen bus stop right outside train 15 minutes

clean and comfortable, regular bus and train service into bilbao, wifi and free parking and great value for

wifi didn't work, but worse was that there was some sort of alarm that went off fairly regularly

location much nicer than expected. the lady in the bar made great coffee and was extremely nice.

no breakfast buffet restaurant, only a spanish style bar

helpful receptionists and bar staff

excellent. just loud music from bar opposite.

helpful reception and bar staff free airport transit

great bar serving very reasonably priced food

bar with coffee, breakfest and lunch

in reception and the bar was so helpful she recommended a restaurant and called a taxi for us

lady in reception and running the bar in the evening was excellent

the bar had a good selection of tortillas and pintos- for both lunch and breakfast

the room is big enough to put your luggage comfortably, the little bar downstairs is very

lovely bright spacious comfortable bar to watch world cup match with lovely food

bar services very flriendly

clean, neat, friendly staff, lovely bar area, excellent breakfast, easy shuttle to airport

sofa and bar area

could be richer, was missing a bar where you can have a small bite

, the only thing it's missing is a small bar for a refreshing post flight beer

i arrived at dinner time and took the option to order in food from a local bar which was simple but excellent - made my evening

note that there is no mini bar with fridge in the rooms (we wanted to put cheese into it)

restaurant or bar on site, there is a small one attached to the hotel right beside it

you don t have to pay a lot for breakfast as you can dine quite well in the bar as well

the lively restraunt and bar was a warm and entertaining place to sit

and the airport) very friendly and helpful staff with the added bonus of a superb restaurant, bar and garden

convivial bar and restaurant

staff are great, facilities are great. breakfast and bar facilities are great too.

easy access, secure parking, comfortable with all we needed

parking was included in the price

all good, easy to find and near airport, good for a snack and coffee in the bar before catching plane home too as well as overnight stay on arrival

friendly bar with snack food available

temperature a little too high and a soap bar would be great in the bathroom

good restaurant & bar food. close to airport

breakfast guests were provided with coffee/tea by the bar staff but, as a result there were no full-time staff in the dining area to re-stock the buffet

2 girls on the bar superb personalities

the pool is a great addition along with the bar and terrace

chairs in the bar area could have been more comfortable

great pool and outside bar area

bar and restaurant on site

is too late to offer weary travelers an evening meal, the bar was helpful and organised a sandwich for the diabetic needs of one of us

friendliness of the staff; at the reception , the breakfast room , the bar and at the restaurant

no food or bar facilities, closed down

bar & restaurant in building, so all convenient

the bar was lively

it also has a good bar and food service

relaxed atmosphere after a day of driving staff were friendly and accommodating especially the bar

seating at bar table uncomfortable for evening meal

the bar and good were great both in choices and prices, the food quality was very good

bar and restaurant on site, both available until 11pm

a view, very friendly and helpfull personnel, it was nice there was both a restaurant and bistro bar with nice terrace

the staff were very helpful and friendly and we enjoyed the bar setting

fantastic breakfast with lovely views. great bar with open air terrace for a more casual meal.

great to be able to bring dogs into bar and restaurant with you

the grounds and building were lovely. great bar and restaurant and the view was amazing

safe, bar fridge and espresso maker with pods

great location, friendly staff, nice meal in the bar and a very comfortable bed

fabulous location, beautiful room, clean, great bar area and terrace

location and bar / restaurant

in addition the bar and restaurant staff were terrific, particularly the two slightly older servers who we assumed

the snack bar was busy with local people having lunch when we arrived and we enjoyed some delicious

style-on the whole friendly staff-bar prices,especially bar meals, fantastic quality at very good prices

location is good - near the port, in which restaurants and bars are located

location, bedroom, bar ..free parking

very relaxed atmosphere for what is quite a busy bar area

how to get round on the metro and helped with cabs, overall this is a great place to stay, lovely bar downstairs as well

nice bar area and pretty good

t pricey by spanish standards) meals in the cafeteria

lively bar/restaurant with good bar menu

location, nice room with comfortable amenities, very friendly staff, easy on-site parking, lively bar and courtyard seating area

the fact we arrived sunday the restaurant and bar was closed

i have never had bad coffee in a bar or restaurant in spain so it should be

really, could have done with more staff on in the evning to cope with the bar and restaurant

we found the reception, restaurant and bar staff to be equally friendly, courteous and efficient

the hotel also had it's own restaurant and bar so you can rest if you don't feel like exploring

nice little bar and restaurant

really appreciated on site restaurant and bar which meant we didn't have to leave the hotel during our one night stay

very friendly staff. good bar and restaurant. rooms spotless and very quiet.

smell of drains in the early evening right by the entrance, but fortunately it did not invade the bar area or bedrooms

liked the staff, location, food, bar and excellent bedroom

bar again beautiful but again staff just need a bit more training

occasionally have bar tender stop by pool and ask guest if they need drink

the service in the bar the first night was terrible we waited 25 minutes for a drink which never came as they had

the pool was very relaxing, pool bar food was very good, and the staff was very warm and on top of everything

bell staff and bar staff were hit and miss

great atmosphere in the bar and restaurant

“roomy” lovely balcony overlooking the sea excellent shower large beds great cafe bar good selection of continental

small hotel 22 great rooms great staff and a choice of 3-4 great restaurants ‘ good friendly bar ‘ great location ‘ plenty going on round the port area 250 mtrs down the

coffee was however available at the bar and on demand

maybe in the height of the season, the bar nside the hotel would be open

there is a little bar around the corner

cozy bar and restaurant next door from the same owner

it is in a very quiet village with 2 bars

the building was nice , looks like newly built, the restaurant , the swimming pool sauna .

the spa was only available for one hour

great vegan lunches, the spa was wonderful, morning yoga and my kids loved the skate paths

the spa is just a swimming pool and a sauna , and to access booking is needed and is 20

place will definitely be back lovely service clean delicious breakfast clean spa perfect

they have excellent snacks at the bar and even though the staff doesn't speak much english, they were nice and mostly friendly

excellent location. really nice little bar with good food.

lively bar but no noise in rooms

the food, coffee and bar were great, lovely relaxed atmosphere

the hotel unfortunately didn't have a restaurant, only bar and snacks

attention of the housekeeping staff, the check-in was fast and easy, the bar staff was pretty accomodating and polite

there was a bar where pastries and sandwiches could be bought, but there should be more choice

they did play different kinds of music in the bar and outside in the terrace and a bit too loud.

eventually discovered a bar that

close to bars, restaurants, and shops