very new and the spa was fantastic, also the location and the atmospher was perfect!ud83eudd73

great vegan lunches, the spa was wonderful, morning yoga and my kids loved the skate paths

spa we booked was very good and staff were lovely

the spa was only available for one hour

place will definitely be back lovely service clean delicious breakfast clean spa perfect

good, excellent location for the beach and surfing, good bar and garden, overlooking the bay, friendly staff

excellent location. really nice little bar with good food.

views are stunning from the garden where you can enjoy a drink and bar snack

the hotel unfortunately didn't have a restaurant, only bar and snacks

the food, coffee and bar were great, lovely relaxed atmosphere

felipe at the bar was friendly and professional

maybe in the height of the season, the bar nside the hotel would be open

great atmosphere in the bar and restaurant

small hotel 22 great rooms great staff and a choice of 3-4 great restaurants ‘ good friendly bar ‘ great location ‘ plenty going on round the port area 250 mtrs down the

coffee was however available at the bar and on demand

bell staff and bar staff were hit and miss

the pool was very relaxing, pool bar food was very good, and the staff was very warm and on top of everything

occasionally have bar tender stop by pool and ask guest if they need drink

the service in the bar the first night was terrible we waited 25 minutes for a drink which never came as they had

bar again beautiful but again staff just need a bit more training

location is good - near the port, in which restaurants and bars are located

style-on the whole friendly staff-bar prices,especially bar meals, fantastic quality at very good prices

location, bedroom, bar ..free parking

very relaxed atmosphere for what is quite a busy bar area

the snack bar was busy with local people having lunch when we arrived and we enjoyed some delicious

location, nice room with comfortable amenities, very friendly staff, easy on-site parking, lively bar and courtyard seating area

loved the bar restaurant area which was full of locals

how to get round on the metro and helped with cabs, overall this is a great place to stay, lovely bar downstairs as well

lively bar/restaurant with good bar menu

the staff was great & very nice restaurant/ bar there, too

i have never had bad coffee in a bar or restaurant in spain so it should be

we found the reception, restaurant and bar staff to be equally friendly, courteous and efficient

the fact we arrived sunday the restaurant and bar was closed

the hotel also had it's own restaurant and bar so you can rest if you don't feel like exploring

really, could have done with more staff on in the evning to cope with the bar and restaurant

fabulous location, beautiful room, clean, great bar area and terrace

sandwiches, crisps etc, on offer at bar and restaurant

great location, friendly staff, nice meal in the bar and a very comfortable bed

safe, bar fridge and espresso maker with pods

in addition the bar and restaurant staff were terrific, particularly the two slightly older servers who we assumed

no food or bar facilities, closed down

friendliness of the staff; at the reception , the breakfast room , the bar and at the restaurant

the bar was lively

bar & restaurant in building, so all convenient

is too late to offer weary travelers an evening meal, the bar was helpful and organised a sandwich for the diabetic needs of one of us

breakfast guests were provided with coffee/tea by the bar staff but, as a result there were no full-time staff in the dining area to re-stock the buffet

friendly bar with snack food available

the room and bar facilities.

good restaurant & bar food. close to airport

is perfect near the bilbao airport, it has its own parking lot and bar open until midnight

waited at the bar for ages for a drink but gave up and went to bed

lobby area and bar huge room nice bed and clean linen bus stop right outside train 15 minutes

when we reached the hotel we asked for cutlery from the bar counter unfortunately, it was not properly cleaned or polished

clean and comfortable, regular bus and train service into bilbao, wifi and free parking and great value for

wifi didn't work, but worse was that there was some sort of alarm that went off fairly regularly

easy access, secure parking, comfortable with all we needed

parking was included in the price

liked the staff, location, food, bar and excellent bedroom

smell of drains in the early evening right by the entrance, but fortunately it did not invade the bar area or bedrooms

nice little bar and restaurant

really appreciated on site restaurant and bar which meant we didn't have to leave the hotel during our one night stay

very friendly staff. good bar and restaurant. rooms spotless and very quiet.

the bar and good were great both in choices and prices, the food quality was very good

it also has a good bar and food service

seating at bar table uncomfortable for evening meal

drink too expensive. people not using bar as prices too dear

bar and restaurant on site, both available until 11pm

we liked the hotel bar which was open until 23:00

the pool is a great addition along with the bar and terrace

the bar staff were helpful and we had an enjoyable evening meal

chairs in the bar area could have been more comfortable

bar and restaurant on site

clean, neat, friendly staff, lovely bar area, excellent breakfast, easy shuttle to airport

the room is big enough to put your luggage comfortably, the little bar downstairs is very

bar services very flriendly

sofa and bar area

lovely bright spacious comfortable bar to watch world cup match with lovely food

restaurant or bar on site, there is a small one attached to the hotel right beside it

could be richer, was missing a bar where you can have a small bite

the front-desk employees were great, the price was right for the beer at the small bar area, and the airport shuttle did the job at 5:10 a

note that there is no mini bar with fridge in the rooms (we wanted to put cheese into it)

bar and breakfast available

a view, very friendly and helpfull personnel, it was nice there was both a restaurant and bistro bar with nice terrace

great to be able to bring dogs into bar and restaurant with you

the grounds and building were lovely. great bar and restaurant and the view was amazing

fantastic breakfast with lovely views. great bar with open air terrace for a more casual meal.

the staff were very helpful and friendly and we enjoyed the bar setting

excellent. just loud music from bar opposite.

helpful reception and bar staff free airport transit

location much nicer than expected. the lady in the bar made great coffee and was extremely nice.

no breakfast buffet restaurant, only a spanish style bar

helpful receptionists and bar staff

cosy bar & restaurant with a complete offer

evening meal was really good and bar was fun too

t plenty of excellent alternatives close by, so

the bar downstairs is lovely

the cocktail bar and hotel restaurant were great, and the azian restaurant, also on the hotel premises, was

the bar had a good selection of tortillas and pintos- for both lunch and breakfast

bar with coffee, breakfest and lunch

great bar serving very reasonably priced food

in reception and the bar was so helpful she recommended a restaurant and called a taxi for us

lady in reception and running the bar in the evening was excellent

the rooftop bar has a lovely atmosphere and great views

the bar at the top is beautiful with a great view over the guggenheim

the terrace bar on the seventh floor was a great place for an pre dinner drink and

rooftop bar has a great view but could be made more cool with nicer lighting and ambience

great rooftop bar and food

the honesty bar was a great idea

location and view honesty bar relaxing

we had a lovely stay ,dine over in the old town lots of bars and restaurants

we enjoyed self service trust type bar

ur it yourself + write down what you had) in the beautiful lobby after our baby fell asleep

bar could have stayed open longer

haven’t try the breakfast, coz we usually do not enjoy buffet, but we have had an apero at the bar and food was good

lovely bar terrace where we sat later and had sundowners

service, room, breakfast, restaurant and bar and location

along the waterfront, directly beside the guggenheim and a 5 minute walk from the restaurants, bars, shops, etc

good tv, good mini bar and excellent service

of wine and 2 glasses, nicely presented as though they were complementary, until we saw the mini bar menu tucked underneath

dog not allowed in the bar which was empty!! shame

welcoming, efficient reception staff. comfortable bar area. clean , comfortable room

the staff from reception, dining and bar were all excellent

bar wasn t open during our stay so you couldn t get a drink before retiring to your room or

the bar area a nice place to chill and have a drink

the restaurant & bar staff also is very friendly & the chef is excellent

nice coffee lounge and bar and very good restaurant, reasonably priced

location and the roof top. staff were friendly and the bar was excellent

bar staff were rude when we asked for a beer at midnight, the just said closed- and the

beautiful hotel with lovely bar and seating area and a terrace at rear to sit in the sunshine

hotel bar had a lovely atmosphere

th terrace), the bar with good drinks and food, the convenient parking, the very friendly personnel, the distance to

nice rooms, friendly staff

excellent bar staff and delicious chocolate cake

the staff at reception, so friendly and helpful( i’m so sorry that i can’t name them all) the bar staff andoni, jonatan,alex hope that i don’t forget anyone

also a very nice gin & tonic bar in the next

the location is great and the staff are really friendly. specially the guys from the bar :)

the included breakfast was good as was the salad we had in the bar one evening

the hotel has an attached bar so we were able to get a mid afternoon snack and coffee

no residents bar once it is closed

hotel was very good and the service of their staff ( oksana at the front desk and ruben at the bar ) made our stay very pleasant

the bar shut at 10.30 pm and we would have liked to stay later

so the only thing i'll say is that the gym was unavailable

lobby bar was comfortable. service was excellent. breakfast was great.

was excellent , great choice probably the best we have had in awhile * staff were excellent * bar stayed open late and prices were not inflated * best pillows and bed i have slept in for awhile

bar area lovely and service excellent

the bar area was a nice place to enjoy a nightcap after a day of discovery

evening menu was limited in the restaurant but the lobby bar served good food.

staff in the hotel were absolutely fantastic especially the bar staff who were very polite and kind and amazing

toiletries were very good quality and plentiful the staff were friendly and efficient the bar area is nice, with good bar snacks/light meals and lovely staff there is bookable, undercover

ality + prices

the bar was very nice as well as the room service

food was lovely and bar was handy for a meal or quick bite to eat or just a drink

lovely places to relax all over the hotel and the service in the bar was also excellent

the complimentary mini bar was a nice touch

had a bar for cocktails at night , wonderful full french

the terrace bar was a nice oasis

was old school comfy, with large hallways and rooms, very clean, lovely staff, lovely old bar that was great place to have a drink and unwind

the terrace bar on the 13th floor is fabulous and serves lovely cocktails and food

the rooftop bar was amazing and we loved the local pintxos bars!

the rooftop bar has lovely views and the food was excellent

we didn't find the staff in the tapas bar very friendly.

rooftop bar is cool

very nice and helpful, good breakfast, bonus was a nice bar area to relax and have a drink

wasn't able to sit in reception and have a drink at midnight. hotel bar didn't have white wine

there was no wine in the bar the first night, but then they

the lack of bar service.

small bar and lounge area

spotlessly clean bathroom with walk-in shower and complimentary toiletries if required, mini bar in case we felt the need to use it, tea-making facility

rarity in spanish hotels because, i

i found myself having to go to the hotel bar each morning to purchase a coffee to go

the location was excellent. having the bar and restaurant in the hotel was a plus.

no white wine in the mini bar & only possible to buy a full bottle in the reception :/

only issue we encountered was when accessing the rooftop bar in the afternoon - unfortunately it was understaffed for the number of people there and the

great rooms and lovely rooftop bar and restaurant

great rooftop bar with a nice

everything was great. there is a very nice bar and restaurant on top.

restaurant & room service & bar on the rooftop

breakfast, lovely courtyard with some green plants, food available at the bar at all

we forgot to buy breakfast but the staff told us we could buy a croissant and coffee at the bar rather than paying for the 18 euro buffet

good location nice bar and courtyard staff excellent

the room was too hot and when we opened window got noise from the terrace bar below

tasty meals at lounge bar in the hall, reasonable

t there was a conference on) and poor bar area

location not great, expensive

a short walk to the guggenheim museum in one direction and the old town bar district in the other

not a proper bar to relax in. room looked a bit tired.

mini bar price list was missing

free coffee in the bar area was a bonus

were having a drink in the hotel bar, the bar closed with no notice , as we were residents and it would have been nice to stay a bit

the bar was not well stocked

might have been nice to have had better bar facilities.

lighting in room, advertised facilities are not available - no coffee shop, restaurant or bar on site

lively bar and restaurant

and the airport) very friendly and helpful staff with the added bonus of a superb restaurant, bar and garden

the lively restraunt and bar was a warm and entertaining place to sit

staff are great, facilities are great. breakfast and bar facilities are great too.

you don t have to pay a lot for breakfast as you can dine quite well in the bar as well

staff were really friendly and helpful, very clean, cool room, cold water dispenser was handy, bar on location was good, no issues with wifi, breakfast was excellent

as we sat there in the bar to have breakfast, we asked to lower down the music and it was no problem at all

, hand towels, bar soap, shampoo &

bar at reception open nonstop

ate in the bar rather than having to eat in the room with

also would have loved to visit roof top bar but didn t appear to be

rooftop bar was closed, but on positive side that meant we probably spent more time visiting the many

a special commendation to all staff especially at reception and the bar lounge area

hotel bar was very nice, good drinks and food

rooftop bar wasn t open which would have been to have a look but no big deal

hotel with the bar and restaurant was a really great vibe staff very helpful and atmosphere was busy with lovely

the bar is also great

the hotel is not far from the plaza nueva where we had a great meal in a bar on our first night

rooms were spacious and clean, staff very friendly and the all day bar restaurant on the ground floor added a final touch to our stay

hotel bar is lovely, and used by locals too

was very noisey a there is a bar across the road which people partied at until 3am

nice a pleasant hotel. staff were friendly. nice cheap bar opposite.

above the bar it was a little noisy but not too late

90 to park car 16hrs no bar or coffee very basic breakfast

bar across the road was very friendly and breakfast was good there

nothing else, no bar or food facility

opening the window meant that the noise from the neighborhood bar was loud, and i could not sleep well at all

noise at night from the bar near by

no cooking facilities, fridge did not work. said mini bar but there wasn’t one.

hot and stuffy, and very loud since it's on a busy street where people are outside at a nearby bar being very loud all night long

the hotel bar is also a treat such knowledgeable staff always make your drink experience unique

the bar onsite was fantastic and the bar tender provided such wonderful service

drinks offered on arrival and got a token for a drink in the bar - staff very helpful - helped with cases etc and recommended where to go

hotel, very friendly staff and the bar was fab

the restaurant and bar were great, service and food outstanding

really had to search to find something negative however one night i ordered a burger in the bar & it wasn’t cooked enough so i didn’t eat it

everything is spotlessly clean; the staff are all lovely (and kindly spoke english); the 24 hour bar / cafe is great

were really sweet - there was a small package of sweets for christmas and the free chocolate bar was so cute and yum

the hotel has a nice lobby and a small bar for a quick morning coffee or evening drink

24-hour bar and gym availability

breakfast bar had a huge choice of food

not much you could do but the pool and sky bar was a bit limited in size

hotel was wonderful, complete peace, i liked the pool, the bar located next to it and most of all i liked the

lovely jacuzzi, steam room and sauna and you get a massage, also a roof top pool with a bar which was the perfect place to see the fireworks for the festival

bar wasn t open which was a shame as the weather was great, but understand it s seasonal

there is a comfy bar for hanging out and the breakfasts are cooked to order, with the freshest oj you’ll ever

❓bar did not serve a glass of cava

the rooftop pool area needs a bar close by to serve drinks.

in the heart of the old town with great bars very clean and comfortable breakfast freshly made great bar

was brilliant, bar area was lovely, staff were amazing

great atmosphere in the bar and a choice of breakfast goodies

only possible complaint food not served either in bar or restaurant till 8.30pm.

bar and restaurant serving good range of food and

very helpful staff, busy bar attached. great value for money

the staff in the bar were so kind and helpful

location, really helpful staff, great bar and facilities, super safe parking.

lovely reception and bar area to relax in

think food bought at bar should be allowed to be eaten at pool

the bar staff in particular maria

the view into the city from the bar area is incredible esp at night

our room, the bar and restaurant. the staff. the location

if the bar fella with the moustache doesnt get a wage rise then its an injustice

good if used some more options of tapas at bar without ham.

the lobby is really cool and the bar served very nice dishes

the lobby is fab and nice little bar area

would be nice if they had a lounge/bar area with more subdued lighting

the bar downstairs is a bit plain looking - could do with a renovation maybe

the staff were super friendly and helpful

mini bar not replenished.

breakfast was excellent the bar was excellent overall a very enjoyable stay