helpful receptionists and bar staff

no breakfast buffet restaurant, only a spanish style bar

helpful reception and bar staff free airport transit

excellent. just loud music from bar opposite.

location much nicer than expected. the lady in the bar made great coffee and was extremely nice.

in reception and the bar was so helpful she recommended a restaurant and called a taxi for us

great bar serving very reasonably priced food

bar with coffee, breakfest and lunch

the bar had a good selection of tortillas and pintos- for both lunch and breakfast

reception and bar staff helpful and polite

staff are great, facilities are great. breakfast and bar facilities are great too.

convivial bar and restaurant

the lively restraunt and bar was a warm and entertaining place to sit

lively bar and restaurant

we had drinks and snacks in the bar and the food was delicious

restaurant or bar on site, there is a small one attached to the hotel right beside it

bar and breakfast available

the front-desk employees were great, the price was right for the beer at the small bar area, and the airport shuttle did the job at 5:10 a

could be richer, was missing a bar where you can have a small bite

, the only thing it's missing is a small bar for a refreshing post flight beer

lovely bright spacious comfortable bar to watch world cup match with lovely food

clean, neat, friendly staff, lovely bar area, excellent breakfast, easy shuttle to airport

sofa and bar area

the room is big enough to put your luggage comfortably, the little bar downstairs is very

bar services very flriendly

great to be able to bring dogs into bar and restaurant with you

fantastic breakfast with lovely views. great bar with open air terrace for a more casual meal.

the grounds and building were lovely. great bar and restaurant and the view was amazing

the staff were very helpful and friendly and we enjoyed the bar setting

a view, very friendly and helpfull personnel, it was nice there was both a restaurant and bistro bar with nice terrace

loads of comfortable seating in the bar

lovely reception and bar area to relax in

think food bought at bar should be allowed to be eaten at pool

public areas were good and the bar prices were very reasonable

service at bar area was a bit slow due to staff shortages.

it's small hotel with no restaurant, bar only

there was no wine in the bar the first night, but then they

the lack of bar service.

the staff very helpfull, there is a bar open 24h highly recommended

there is staff 24/7 and a bar with snacks

was excellent , great choice probably the best we have had in awhile * staff were excellent * bar stayed open late and prices were not inflated * best pillows and bed i have slept in for awhile

didn t have breakfast because we felt it too expensive compared to any cafe or bar in the city

lobby bar was comfortable. service was excellent. breakfast was great.

the bar area was a nice place to enjoy a nightcap after a day of discovery

bar area lovely and service excellent

hotel was very good and the service of their staff ( oksana at the front desk and ruben at the bar ) made our stay very pleasant

the hotel has an attached bar so we were able to get a mid afternoon snack and coffee

the bar shut at 10.30 pm and we would have liked to stay later

no residents bar once it is closed

location of the hotel, closeness to guggenheim museum, the river, kids playground, funicular and train

the smile and attitude of the staff, reception, bar and housekeeping was impressive

the restaurant & bar staff also is very friendly & the chef is excellent

bar wasn t open during our stay so you couldn t get a drink before retiring to your room or

location and the roof top. staff were friendly and the bar was excellent

nice coffee lounge and bar and very good restaurant, reasonably priced

the bar and the terrace has a nice view on the nervion river

haven’t try the breakfast, coz we usually do not enjoy buffet, but we have had an apero at the bar and food was good

bar could have stayed open longer

lovely bar terrace where we sat later and had sundowners

along the waterfront, directly beside the guggenheim and a 5 minute walk from the restaurants, bars, shops, etc

enjoyed the bar downstairs a couple days too

snack bar in lobby very handy for drinks and meals

in the area there are very good pintxos bar and restaurants ignored by tourists

ality + prices

restaurant, bar was super

restaurant bar staff were extremely rude, ignored us and kept serving spanish customers before us even though

spotlessly clean rooms, the elegant decor, the lounge area, the bar and restaurant

hotel with the bar and restaurant was a really great vibe staff very helpful and atmosphere was busy with lovely

the hotel is not far from the plaza nueva where we had a great meal in a bar on our first night

hotel bar is lovely, and used by locals too

i did not use the hotel restaurant, but in the cafe bar area i enjoyed a very reasonably priced wine, coffee & snacks

rarity in spanish hotels because, i

very clean hotel with helpful staff, beautiful lobby, a bar with a comfortable area to sit, relax, watch a football match

i found myself having to go to the hotel bar each morning to purchase a coffee to go

spotlessly clean bathroom with walk-in shower and complimentary toiletries if required, mini bar in case we felt the need to use it, tea-making facility

roof top bar was not available.

rooftop bar was closed, but on positive side that meant we probably spent more time visiting the many

rooftop bar wasn t open which would have been to have a look but no big deal

thanks to amazing bar

roof top bar wasn t open :

lobby area and bar huge room nice bed and clean linen bus stop right outside train 15 minutes

waited at the bar for ages for a drink but gave up and went to bed

when we reached the hotel we asked for cutlery from the bar counter unfortunately, it was not properly cleaned or polished

wifi didn't work, but worse was that there was some sort of alarm that went off fairly regularly

clean and comfortable, regular bus and train service into bilbao, wifi and free parking and great value for

the rooftop bar was a very nice

only issue we encountered was when accessing the rooftop bar in the afternoon - unfortunately it was understaffed for the number of people there and the

great rooms and lovely rooftop bar and restaurant

amazing breakfast, bar and of course staff

everything was great. there is a very nice bar and restaurant on top.

high standard of maintenance and great ambience, especially in the ground floor bar area

we loved the roof top bar with its fabulous view of the museum

the bar at the top is beautiful with a great view over the guggenheim

rooftop bar staff seemed keen to finish at 11:30pm rather than 12. switched lights off, etc.

great rooftop bar and food

bar was nice for a nightcap on the way home at night

the restaurant and bar were great, service and food outstanding

the bar onsite was fantastic and the bar tender provided such wonderful service

the hotel bar is also a treat such knowledgeable staff always make your drink experience unique

drinks offered on arrival and got a token for a drink in the bar - staff very helpful - helped with cases etc and recommended where to go

was brilliant, bar area was lovely, staff were amazing

also the prices at their bar were very high

there is a comfy bar for hanging out and the breakfasts are cooked to order, with the freshest oj you’ll ever

❓bar did not serve a glass of cava

in the heart of the old town with great bars very clean and comfortable breakfast freshly made great bar

cafeteria and hotel bar closes early

friendly bar with snack food available

basic bar area

the room and bar facilities.

good restaurant & bar food. close to airport

we enjoyed self service trust type bar

location and view honesty bar relaxing

ur it yourself + write down what you had) in the beautiful lobby after our baby fell asleep

we had a lovely stay ,dine over in the old town lots of bars and restaurants

breakfast was great and if you fancied a let drink in the evening there is an honesty bar available

there is a small bar and a comfortable terrace area for a late evening drink

lighting in room, advertised facilities are not available - no coffee shop, restaurant or bar on site

the bar was not well stocked

were having a drink in the hotel bar, the bar closed with no notice , as we were residents and it would have been nice to stay a bit

is no evening atmosphere or bar on offer in hotel really but everything is so close that you have options

not much you could do but the pool and sky bar was a bit limited in size

hotel, great location, lovely room, amazing roof top bar and pool

lovely jacuzzi, steam room and sauna and you get a massage, also a roof top pool with a bar which was the perfect place to see the fireworks for the festival

breakfast bar had a huge choice of food

great vibe. roof terrace and bar were superb.

staff was friendly and helpful i also liked that they had bar and place to eat

lovely places to relax all over the hotel and the service in the bar was also excellent

was old school comfy, with large hallways and rooms, very clean, lovely staff, lovely old bar that was great place to have a drink and unwind

the hotel bar was not great, wouldn't stay for a drink there. better places around town.

had a bar for cocktails at night , wonderful full french

the man in the bar we didn't catch his name but he made a fabulous cocktail every night for me when i stayed it

toshiba conference, meant that bar and bistro were off limits in the evenings

evening meal was really good and bar was fun too

t plenty of excellent alternatives close by, so

the bar downstairs is lovely

the snack bar at night has also good selection of wine, beer and pintxos

our room, the bar and restaurant. the staff. the location

if the bar fella with the moustache doesnt get a wage rise then its an injustice

good if used some more options of tapas at bar without ham.

the lobby is fab and nice little bar area

staff in reception and the bar were so accommodating, storing our baggage for us while we attended an event and also allowing

liked my whole stay but what really stood out for me was the bar at the 13th floor

lovely roof bar

rooftop bar is cool

the rooftop bar was amazing and we loved the local pintxos bars!

as we sat there in the bar to have breakfast, we asked to lower down the music and it was no problem at all

ate in the bar rather than having to eat in the room with

whole hotel was very dog friendly- staff were excellent and the breakfast and bar area were very well

bar at reception open nonstop

staff were really friendly and helpful, very clean, cool room, cold water dispenser was handy, bar on location was good, no issues with wifi, breakfast was excellent

location, the comfort of the room

bar ran out of crisps

enjoyed the lobby bar service

lovely bar area

th terrace), the bar with good drinks and food, the convenient parking, the very friendly personnel, the distance to

above the bar it was a little noisy but not too late

90 to park car 16hrs no bar or coffee very basic breakfast

nice a pleasant hotel. staff were friendly. nice cheap bar opposite.

very close to the centre (25min walk) but the location was still in a nice neighbourhood with a bar closeby

bar across the road was very friendly and breakfast was good there

hot and stuffy, and very loud since it's on a busy street where people are outside at a nearby bar being very loud all night long

nothing else, no bar or food facility

noise at night from the bar near by

opening the window meant that the noise from the neighborhood bar was loud, and i could not sleep well at all

not sure if there is a bar below but one of the nights it was quite loud, the noise ended around 22:00 though

manager parked our car even though they don t have valet service, terrific bar and bartender, excellent room and breakfast

dog not allowed in the bar which was empty!! shame

the staff from reception, dining and bar were all excellent

excellent cocktail bar with super sized g&t s just around the corner

of wine and 2 glasses, nicely presented as though they were complementary, until we saw the mini bar menu tucked underneath

everything is spotlessly clean; the staff are all lovely (and kindly spoke english); the 24 hour bar / cafe is great

the hotel has a nice lobby and a small bar for a quick morning coffee or evening drink

24-hour bar and gym availability

were really sweet - there was a small package of sweets for christmas and the free chocolate bar was so cute and yum

really had to search to find something negative however one night i ordered a burger in the bar & it wasn’t cooked enough so i didn’t eat it

the location is great and the staff are really friendly. specially the guys from the bar :)

fantastic location with lovely pintxos bar right next door

hotel bar has very limited opening times.

excellent bar staff and delicious chocolate cake

the staff at reception, so friendly and helpful( i’m so sorry that i can’t name them all) the bar staff andoni, jonatan,alex hope that i don’t forget anyone

tasty meals at lounge bar in the hall, reasonable

staff very attentive any requests dealt with immediately special thanks to carolina in the bar who was very

breakfast, lovely courtyard with some green plants, food available at the bar at all

the hotel has a restaurant and a bar with good food and well-priced

good location nice bar and courtyard staff excellent

location not great, expensive

mini bar price list was missing

a short walk to the guggenheim museum in one direction and the old town bar district in the other

not a proper bar to relax in. room looked a bit tired.

t there was a conference on) and poor bar area

easy access, secure parking, comfortable with all we needed

parking was included in the price

is too late to offer weary travelers an evening meal, the bar was helpful and organised a sandwich for the diabetic needs of one of us

friendliness of the staff; at the reception , the breakfast room , the bar and at the restaurant

the bar was lively

no food or bar facilities, closed down

bar & restaurant in building, so all convenient

2 girls on the bar superb personalities

the pool is a great addition along with the bar and terrace

bar and restaurant on site

chairs in the bar area could have been more comfortable

from the receptionists to the kitchen to the bar excellent team work

there is a little bar around the corner

cozy bar and restaurant next door from the same owner

it is in a very quiet village with 2 bars

it also has a good bar and food service

the bar and good were great both in choices and prices, the food quality was very good

bar and restaurant on site, both available until 11pm

drinks at the bar were quite expensive.

seating at bar table uncomfortable for evening meal

style-on the whole friendly staff-bar prices,especially bar meals, fantastic quality at very good prices

the snack bar was busy with local people having lunch when we arrived and we enjoyed some delicious

location, bedroom, bar ..free parking

location is good - near the port, in which restaurants and bars are located

very relaxed atmosphere for what is quite a busy bar area

the staff was great & very nice restaurant/ bar there, too

good facilities inc bar & brasserie style restaurant. very comfortable bed. excellent staff.

how to get round on the metro and helped with cabs, overall this is a great place to stay, lovely bar downstairs as well

loved the bar restaurant area which was full of locals

t pricey by spanish standards) meals in the cafeteria

in addition the bar and restaurant staff were terrific, particularly the two slightly older servers who we assumed

location and bar / restaurant

fabulous location, beautiful room, clean, great bar area and terrace

safe, bar fridge and espresso maker with pods

great location, friendly staff, nice meal in the bar and a very comfortable bed

bar again beautiful but again staff just need a bit more training

bell staff and bar staff were hit and miss

the service in the bar the first night was terrible we waited 25 minutes for a drink which never came as they had

the pool was very relaxing, pool bar food was very good, and the staff was very warm and on top of everything

occasionally have bar tender stop by pool and ask guest if they need drink

small hotel 22 great rooms great staff and a choice of 3-4 great restaurants ‘ good friendly bar ‘ great location ‘ plenty going on round the port area 250 mtrs down the

coffee was however available at the bar and on demand

maybe in the height of the season, the bar nside the hotel would be open

beautiful sea and beach views. great bar downstairs, open until excellent staff.

the tapas bar downstairs, solaro, has heavy 50s rock music playing constantly, round and round on the disc

the fact we arrived sunday the restaurant and bar was closed

we found the reception, restaurant and bar staff to be equally friendly, courteous and efficient

the hotel also had it's own restaurant and bar so you can rest if you don't feel like exploring

really, could have done with more staff on in the evning to cope with the bar and restaurant

i have never had bad coffee in a bar or restaurant in spain so it should be

liked the staff, location, food, bar and excellent bedroom

smell of drains in the early evening right by the entrance, but fortunately it did not invade the bar area or bedrooms

nice little bar and restaurant

bar and restaurant, please be aware, the restaurant is not open at the weekend and bar closes early

really appreciated on site restaurant and bar which meant we didn't have to leave the hotel during our one night stay

the building was nice , looks like newly built, the restaurant , the swimming pool sauna .

the spa was only available for one hour

great vegan lunches, the spa was wonderful, morning yoga and my kids loved the skate paths

the spa is just a swimming pool and a sauna , and to access booking is needed and is 20

place will definitely be back lovely service clean delicious breakfast clean spa perfect

eventually discovered a bar that

there was a bar where pastries and sandwiches could be bought, but there should be more choice

attention of the housekeeping staff, the check-in was fast and easy, the bar staff was pretty accomodating and polite

they did play different kinds of music in the bar and outside in the terrace and a bit too loud.

close to bars, restaurants, and shops

excellent location. really nice little bar with good food.

good, excellent location for the beach and surfing, good bar and garden, overlooking the bay, friendly staff

the hotel unfortunately didn't have a restaurant, only bar and snacks

they have excellent snacks at the bar and even though the staff doesn't speak much english, they were nice and mostly friendly

views are stunning from the garden where you can enjoy a drink and bar snack