breakfast was incredible, the hosts are very friendly and helpful

everything. very friendly owner ❤️ served an amazing breakfast even thing i came late.

restaurant was great - big breakfast, very tasty, all local produce, same in the evening

the breakfast just kept coming

easy parking

very attentive breakfast was outstanding so many options and varieties dinner was outstanding bar area very

outside lights on the bar area was the same

drinks at the bar were fairly priced and good

in the lounge bar not great

restaurant/ bar service could have been better, and the sheets kept coming off the bed and

was delicious in every detail, the meal we had on monday night fabulous, the well stocked honesty bar for a relaxing evening on the terrace or by the fire, the library and music room

toni has set up the bar so high, that we feel like we might never be able to get a better experience somewhere else

the honesty bar & the breakfast we re just incredible and could not recommend this wonderful, magical hotel

liked the honesty bar too

the honesty bar was nice touch and the house was gorgeous and felt very at home

so we were served a set menu in the pool bar

everything was fine, just the cocktails at the bar should be improved.

towels are removed after just 20 minutes this is not enough time to go for lunch in pool side bar

staffed at bar areas which was disappointing having to wait long while for drinks and

pool bar served lovely cocktails and splendid food

the salad bar in the evening had a good selection

i expected a mini bar with at least water in it - but no

the pool bar food was lovely

the roof top bar is under staffed

for a 5 star hotel they can have mini bar and at least water every day in a room :)

the bar and restaurant staff were friendly

the premium pool was absolutely amazing

great place for kids lots of entertainment

the location is good- we visited the water park and natura animal park which were great

with massive 20kg suitcase and bags pushing a special needs child in her buggy and 3 small kids in tow to sort out the issue and waited till after 5pm for it to be ready

it s also great for alcohol in all inclusive as you get a fresh mini bar every day and can take wine back to your room which i ve never known before

:-) - access cards - you will get a bracelet with a bar code

drinks red and white wines, as well as local beers even guinness on tap at the bar near the reception

from photo as it was very small mugs were not replaced for tea in the morning cristina the bar lady by the main pool was really friendly and welcoming a very lovely

the entertainment and only 1 bar staff /ques

hotel lacked in basic facilities such as an open pool bar and snacks during the day there was also a distinct lack of staff

food menu in bar was quite limited for kids

to be amazing before the takeover 2 options for dinner only, buffet wasn't nice and the snack bar cost us over 150 last few times we've stayed was in the hotel and was spacious

bar open

the children loved chilling in the salt water pool

also the bar food selection and taste was very poor for such a grand hotel

30 open terase bar you can buy food over there much cheaper

the bar also

very friendly and helpful especially the young lady behind the bar that walks from benidorm every day there and back as it takes here 3 hours there and back that

also the bar staff were amazing extremely ambitious in their jobs

there is a lovely pool (we didn t get chance to use) with beds and a pool bar with lovely patio (+) pool area was nice and we could order food and drinks from the bar in the hotel (+) clean pool and outside bar area (+) a great bar with plenty of seating inside and outside (-)the chairs in the bar require cushions, very hard and not very comfortable. (-)a little more atmosphere needed in bar area (-)in room, restaurant and bar area

the pool area was quiet with plenty of beds and the breakfast was excellent

beautiful hotel, friendly staff, clean pool, great breakfasts, all in all a fantastic stay

the pool is wonderful

it was a bit difficult to find parking near the hotel.

the bonsai bar could do with more atmosphere maybe some chill out seats and tables and some candles

like to have seen a bar as beautiful as the pools to sit round in the evenings

though the stay was perfect, the waiter in the cocktail bar on sunday for the 5 pm teatime was the most unpolite person i have met in a long time

the heated swimming pool was nice and warm, the pool bar cocktails very tasty

the manager was very apologetic and offered us a free drink at bar next door

bar could have opened later than 1

the food at the snack bar was out of this world

pool bar open but no staff!!

no bar facility near pool area available

served in the bar it could be much more efficient

poolside bar staff

i booked full board but you had to pay for drinks and mini bar cost to much

mini bar in the room was empty but this was because of covid rules

glasses in the room to have a drink out of the mini bar

great facilities. stayed at the level and the pool area and bar was a great addition to the stay

no bar facilities late evening or before 10-30 am for any type of beverage especially a coffee

staff in the bar were brilliant

imming pool, gym, bar etc

great little bar by the rooftop swimming pool

didn t have breakfast but did use the bar

5 minute walk from center and cheap bar with staff always happy

this place is on highway, the nearest bars and restaurants are some walking distance

nice bar beer in frozen glass 1-50

curtain bar a little rusty

the view was gorgeous and the tortilla served at the reception bar was the best

breakfast, friendly helpful staff, spotlessly clean, free parking, lovely outside bar and pool area

we ate in the bar area ,the food was good quality and reasonably priced, all 8 of us enjoyed our stay ,and would

met family and we sat in the bar and had a good time we was brought a few tapas with our drinks

great pool area with bar staff amazing beds comfortable only 10 minutes gentle walk to the beach promenade takes you to

covid 6 pm bar close restriction

small boutique hotel lacks bar area

not sure it should be called 'a hotel' when there is no bar and no reception as such

the two lads at the cocktail bar within the hotel, in the evening's, were both amazing, as well as the unique taste in the

the breakfast was very good and we could not have had a better waitress than valentina

cesar) was amazing staff so helpful starting with lorena on the desk- total asset to your hotel breakfast was excellent and again staff couldn t be more helpful please forgive me as i did not

enjoyed breakfast, the bar and pool side area

pool area bar and prices

reception staff were very friendly and helpful and the foyer/bar areas were very nicely designed and attractive

and helpful staff especially ramon and his colleagues at recepcion, upstairs bar and

exceptional service, my room was cleaned well and the bar staff are very friendly.

we stayed in annex over road and comments relate mostly to that but was supposed best bar one room

it would also have been nice to have some fruit and water always available for the guests in the bar area

good bar and cocktail menu

have tiled floors with no rugs, which amplified noise from the room above us, as well as from the bar and restaurant below

a big bear for me was there was not even a bar snack available at 8pm

in the property which is also part of which looks like a very successful and busy gastro bar

a gorgeous wine bar with modern, funky rooms in a wonderful location close to the old town.

there was a lovely bar just down the road which was very welcoming and served great tapas

facilities in room but we just wanted a cheap break so weren't worried, plus there is a small bar in the lobby where coffee/tea/drinks can be bought

no bar tins of drinks in fridge, breakfast poor, no wifi

t the hotels fault of course)

us loved location 5mins to beech old town 6mins but the nice thing is you donte have to go far bars restaurants show bar just turn left outside hotel just keep walking upwards towards show bar

hospitality was amazing and entertainment at night was great the bar staff where fantastic my wee marieanna loved

pool bar was great, lovely staff and atmosphere

excellent value for money, clean and bar prices very low.

bar and restaurant staff very helpful

won't be the last, staying at the hotel port fiesta park check was quick friendly and efficient, bar staff also very friendly

great value for money, lovely pool and bar area. friendly bar staff. clean rooms, cleaned daily

mins walk to old town lovely swimming pool area, a gym car park friendly staff a bar has

lovely new bar area which really compliments the pool and patio seating

wouldn t say i didn t like it but the measures in the bar will leave you requiring plenty of paracetamol for each trip

bar with a charismatic tender and drinks can be taken to the adjacent pool

the nbar area was lovely bar staff fantastic

it would of been nice had there been some entertainment in the main bar in the evening

good selection of drinks in the bar and really good prices

pool area, spacious room , nice restaurant, friendly bar stall, nice cool seating area outside

really good lots of choice plenty of food - snack menu in bar could have more choice and pool bar was only open on the sunday we were there didn't open again

very clean, helpful staff. bar prices and food are really competitively priced.

bar staff helpful and friendly

was great, so clean and the view was stunning, the staff were all very nice and the drinks in the bar were lovely and at a cheap price

fantastic food very good service excellent staff helpful throughout stay entertainment good bar staff superb great value for

bar prices very reasonable

location excellent the bar was clean and excellent views to the

expensive, no breakfast, no mini bar in the bedroom and unhelpful staff.

use the breakfast facilities, although when we did go to the bar area the lady didn't seem very welcoming so we didn't bother

all staff at bar and restaurant were exceptional

rooms very comfortable (bed and pillows) swimming pool and area around pool excellent and clean

juan and wander the bar staff were also great

the pool and bar area was great like being in a leafy garden

& evening meal were very good, the hotel has a good ambience with nice furniture in restaurant & bar areas

the price was amazing for our 3 night stay, drinks at the bar and food in the restaurant

pool area and bar was great, amazing breakfast included in the price of room

the bar was no good booked as half board but because we were there on new years eve we were told that

for the reception area can be quite busy and also used for the bar and the outdoor food area could be waiting up to 15/20 minutes for food

bar staff during the day weren't as nice

hotel bar was reasonably priced and staff were extremely helpful and friendly

snack bar not open and to rely on a reduced service at the

that the bar was the reception area

short walk to the beniconnect bus stop outside the bar granada - great way to get there from the airport

great restaurant, and service. bar service very good and relaxing.

couldn't get a night cap he told us to go to the bar next door

could not get a drink from bar between 5-7 ? even though there was staff in.

the staff was very helpful and friendly, especially elena at the bar who made my stay absolutely amazing

to the beach ud83cudfd6 quiet end of benidorm on the poniente beach pool bar open for drinks and snacks throughout the day access for people with mobility problems very

restricted bar times, plus the barman could do with smiling now and again

were incredibly helpful, bar staff and restaurant staff were brilliant and room was perfect for my needs

50 into benidorm, there are restaurants and cafe bars within walking distance

the views in the rooms were very nice and the view on the sky bar was phenomenal

roof top bar and the views are incredible

comfy beds, good bar prices and service

friendly staff many activities for kids and adults swimming pool spa roof top bar with amazing view restaurant with variety and quality food room with sea view and swimming pool

nice rooms . nice pool area with lots of sun beds . liked the british bar .

the pool , bar and staff was very good .

you can use the pool and bar at the hotel tropic next door it is sister medsur hotel with more private balconies and less

also tried to order a drink at the bar but this was frowned upon, they preferred you to sit down at a table and wait even if there was

great little bar over the road called bar 56 too

entertainment was for older people nothing for young kids they got board the pool was their saving grace

small bar with no

lack of staff at bar area & not a big choice at breakfast

, staff were really helpful , evening entertainment in the bar every night, clean and good looking reception area, which carried on all the way through the

excellent offers at the bar and excellent pool area

pool area close to the bar spotless clean hotel lovely and quiet

bar very reasonably priced

the bar prices were on a par with the local bars

the food and the bar and restaurant staff

rooms absolutely spotless, staff from cleaners , bar , restaurant, reception cannot help you enough durning your

not luxury but clean and nice with a art deco bar area

dirty, furniture old and in bad state, patio door didn t lock properly , aircon broke, rude bar staff and pool area a disgrace , not one sunlounger was fit for purpose the material ones

checking in took an hour, service at the bar was extremely poor.

staff no the friendliest except for bar

lovely little local tapas bar next to hotel

area, bar and breakfast area very good, room dated, needs tlc, bathroom needs a refurb, although clean,

no entertainment in the bar area on the saturday night.

pool area was clean and bar snacks and drinks were good

bar drinks seemed reasonably priced for a hotel

poor choice of beers in the bar unless you like spanish lager.

one member of bar staff

there was no bar or anywhere to buy drinks but i understand this will be available

price of drinks at the bar quite reasonable too

was absolutely excellent, waitress was very friendly and helpful bar area had recently been renovated to a high standard

hotel was very clean throughout and bar was very reasonably priced

a poolside bar and there was no views from rooms

food selection was ok, roof pool and bar was closed

the roof top bar opened at 4pm so during the day you could not get a drink.

great for old town, pool area great, bar area great, just what we needed.

drinks at the bar quite reasonably priced too

bar on top terrace was closed so the jacuzzi was unavailable and as this was over 18 area so no

this includes dining room staff, bar staff, entertainment and reception

with a gorgeous church, nice, different shops, traditional bars and eateries

extremely clean, great pool bar and breakfast

pool bar was disgraceful

the bar staff, especially ruby, paco and valentina were superb and very friendly

excellent flow of public areas from reception through to bar and lounge

really appreciate what you did for us :) bar staff were great and really friendly also

the staff are always pleasant and helpful and i mean all the staff, from the desk, to bar staff and cleaning staff

bar staff very friendly

sometimes the bar area was a little too cool for us.

location excellent hotel very clean the rooftop bar was lovely with great views

the rooftop bar area was so nice, with amazing views

rooftop bar was fantastic

pool area is small but rooftop bar area makes up for it.

roof top terrace bar closed earlier in the day, which would be great if it was open to slightly later in the evening

bar let me have hot water as don't drink

breakfast was good and the bar was also vey good

awesome bar staff in the cafe

one member of the bar staff wasn't very friendly. sorry, didn't get her name

staff in bar on a night were brilliant, had great banter with them

bar area was a bit cold due to drafts coming in through glass doors

reception and bar staff were helpful and accomodating and made my stay perfect

the wifi didn t connect in the rooms, however that just meant i had to enjoy the company of the bar staff in the downstairs overall was a fantastic

maybe a bar at the roof by the bar as going up an down the lift for drinks was a pain

breakfast, facilities, bar all excellent. maria on reception was brilliant!!!

always something to eat and the rooftop bar was lovely

roof top bar and pool looks great and has plenty of table and chairs

slightly later bar opening.

more staff behind the bar would be a bonus

to all the staff at magic cristal park from reception to, bar staff, restaurant staff and cleaners you were all highly professional super friendly and

had halal kebab in the small tropical splash snack bar which was a bonus for us all that we didn t have to go out of the resort to look for

one of the waiters in the bar located in the lobby was rude to me and members of my family on several occasions

also the pool bar staff were not against adding an extra shot to a pina colada

bar was in the deepest part so you couldn't stand or get back with your drink without swimming,

pool bar closed a little early

good entertainment and brilliant reception and bar staff

desk, bar and restaurant staff are all very well trained, provide excellent customer service and are very

great spa and lovely bar seating area

everything bar location was lovely welcoming as soon as you walked in with good entertainment

was very good with 2 different shows on and disco after that , fab daytime and evening bar staff and the staff in the restaurant were excellent as well

can get a drink right up until the bar closes at midnight, however instantly once the bar is closed, the night time receptionist

the pool bar was open and very reasonably priced although the drinks were served in horrible paper cups you

staff were friendly and helpful. room and bar area was clean.

bar staff were outstanding anything you asked if they didn t no they would find out

staff are so friendly all of them bar restaurant and reception

the hotel is in a excellent location near the old town, for restaurants, bars and shops, 10 mins walk to the beach

the rooftop cocktail bar is excellent, the views are outstanding

they have 2 pools which is very nice, the other one is on the rooftop and they had an amazing bar there

roof top bar was outstanding

pool bar staff and reception staff need to smile a bit more and be more welcoming and approachable

it appeared that some of the bar staff were not as happy as other members of staff.

bar drinks exceptionaly good value, glass of white wine and glass of cava 6 euros

a special thank you to faran in the bar who kept the cocktails coming and was so friendly and professional

location cleanliness pools areas bar and entertainment

location was perfect for us. loved the bar and cocktails.

doesn t have a pool but doesn t need one due to the location, there is a lovely roof terrace bar open till late which is a perfect spot to enjoy a drink at night

the hotel is spotless, all the staff in reception, bars and restaurant are friendly, pleasant and helpful

deni, the animation leader has to work on the terrace bar until 10pm - previously it started at 9 and there were things on like black and white party,

the rooftop bar and cocktails were amazing

milenie in the bar was so friendly and would always welcome you with such a lovely smile

location was fantastic. staff very friendly, all bar staff brilliant

enough staff on in the bar

rafael on reception was lovely & duncan in the bar was as

rooftop terrace had an amazing view of the beach front however the bar was only open sat,sun and monday,the terrace was on the 7th floor so inconvenient to go all the

lady going into the restaurant singing, sergio in the bar very funny

from the moment we arrived we were made very welcome, everybody from reception, dining room and bar works so hard to make sure you enjoy your holiday

the bar on the roof was closed but as it was january we accepted this.

piano bar in the evening bar prices good.

it was lovely and clean the rooftop bar was great and it was in a perfect location

very nice reading lounge and bar area

i had a sandwich at the bar and paid

helpful staff clean everywhere grest bar prices gorgeous spa and hydrotherapy pool lovely pool area towels for hire tasty breakfast and

the bar staff were lovely

the restaurant and bar staff were all wonderful

staff in bar and restaurant, good food selection, comfortable hotel

football in the bar on tv and big screen during cabaret time...

were excellent; staff friendly and helpful; very clean; large selection of food for breakfast; bar prices were

to hear them clearly or engage, perhaps find a way to section it off into 2 rooms/extend the bar

i can t praise the bar staff enough, also the lovely ladies in the restaurant are fab

the young man in the bar was so hard working and polite

was great, just in the city centre with all the shops and bars and literally 3min walk from the beach

rooms were nice and tidy and the staff were excellent especially the bar staff who were absolutely

friendly staff, centrally located, very good bar staff

no roof terrace bar and shade

location location, plus indoor pool, the staff from front of house to cleaning and bar staff were excellent

no noisy bar in the area allowing a more restful

reception staff were very helpful and the girls in the bar area were too.

closer to old town but central enough to be a short walk to the beach and main prom - snack bar was ok but quite limited in

to go to the bar ,to collect and order your drinks, including bottles of wine, before lunch and dinner

in the restaurant, you have to go to the bar and wait in line for a drink

were 2 people working behind the bar during very busy evening entertainment, and only one waitress taking orders, bringing drinks to

nice bar area and although we didn t go in the pool, it looked fabulous

a snack bar could be added and thought the bar pool to be a little expensive wouldve bought more there if

was fresh looking, the bar area was full of natural light

nice bar attached

staff were all very helpful ,but did find it a little annoying when having to queue up at the bar would have been a little better

the staff seemed to be under pressure at night when the bar was busy.

the room was clean entertainment good bar open till 2 pm staff very happy and polite

the bar staff were very friendly & efficient

the staff on reception and in the dining area are always fantastic but the bar staff act like customers are a nuisance

great location. very friendly staff. great bar and pool area.

location, close to bars, restaurants and the beach

liked everything poop great food was very good bar staff and reception very helpful big shout out for barmaid very helpful and

great pool nice people just a 10 min walk to beach out of the way of all the noisy bars

ior to 8am) therefore we ordered an early breakfast which was very poor

the bar in the evening was relaxing and our room very comfortable

fab pools-pool where bar is, is heated which is great, and spa was great they welcome children in the mornings but have

beautiful pool bar ,staff excellent in all areas

ack bar, lounge) varied - somedays open, other days closed, got the impression that they

beautiful, food best we have ever had in a buffet, room was exceptional, pianist in lobby bar amazing, breakfast & dinner beyond our expectations

breakfast ok. but no kettle in the room. have stayed many times. bar good prices. good location.

would benefit from having a wee snack bar for when lying at the pool.

the cafeteria / bar served lovely coffee,large sitting area inside or outside

hotel bar seemed to close rather early, which was a surprise in spain

hotel is conveniently situated close to bars, restaurants and shops

the sky view bar and restaurant was closed

the roof top bar closed on the 14th nov ud83dude48

was looking forward to going to planta 20 bar but it was closed

roof top bar closed at 10.30pm

there is a lounge bar on floor 20 which looked lovely and swish

were in room 106 but it was noisy as it was right over the bar and could even hear them putting chairs and tables away at 2

great location lovely and clean staff were so welcoming and friendly great bar highly recommend

good location for bars,cafes has a good bar ... breakfast super lunch

hotel bar is very friendly and with decent prices. evening meal nice

nice little bar attached to hotel

the food was good and plentiful, and all the staff worked extremely hard, particularly the bar staff who at times were very busy

in public area are slightly tired, especially bar area we had 6 twin rooms some of which were quite compact to say the

bar and lounge very comfortable

noisy in the restaurant and bar with children not kept under control

a couple of nights there was a themed night,one was spanish, and one mexican, vry comfortable bar and lounge, reception staff excellent, and always

dawn gave a warm welcome when i arrived and was lovely to have a chat with when at the bar she definitely made my holiday experience much better

in the heart of a busy area with lots to do and the beach just minutes down the road, lots of bars and shops and plenty of tapas bars in every direction

loved the bar and all the staff

nice bar area and people friendly

checked in late but we welcomed by the friendly bar staff

kettles not in room but free hot water from the bar almost anytime so no big deal.

the bar and breakfast room was great too

location in the old town close to the tapas bars, restaurants and shops and sea

the sun terrace at our room. the bar area.

as well as food and drink places all around within walking distance, desert places around and bars and shops, 3 minute walk to the beach, airport shuttle organised, quiet at night, bar at the

location fab hotel, roof terrace bar views are stunning

staff are so friendly especially the young lady who serves the breakfast and alex on the rooftop bar

close to levante beach, bars and restaurant

beach and tapas alley great breakfast and although not a buffet, still plenty of choices rooftop bar with great views

perfect as we love to stroll around the old town enjoying the tapas bars and shops but it was a lovely stroll along levante and poniente beach