there is a lovely pool (we didn t get chance to use) with beds and a pool bar with lovely patio (+) pool area was nice and we could order food and drinks from the bar in the hotel (+) clean pool and outside bar area (+) a great bar with plenty of seating inside and outside (-)the chairs in the bar require cushions, very hard and not very comfortable. (-)a little more atmosphere needed in bar area (-)in room, restaurant and bar area

we relax round the pool every day, felt so chilled, the food was amazing too

location with own parking lot

plenty of free parking in the hotel's private car park across the road

location, ease of parking, friendly, helpful staff

at the bar, tables were not distanced and the bar staff were allowing in one instance 17 people to sit

location, great for families, food decent enough, lots of choice, bar staff really friendly

the bar was no good booked as half board but because we were there on new years eve we were told that

for the reception area can be quite busy and also used for the bar and the outdoor food area could be waiting up to 15/20 minutes for food

snack bar not open and to rely on a reduced service at the

nice bar beer in frozen glass 1-50

the view was gorgeous and the tortilla served at the reception bar was the best

5 minute walk from center and cheap bar with staff always happy

have stayed there three times, first and last time the breakfast was ok and in the bar area

eggs delicious cake orange juice and nice coffee staff always on hand to get a drink from the bar at reception

pool area, spacious room , nice restaurant, friendly bar stall, nice cool seating area outside

the nbar area was lovely bar staff fantastic

really good lots of choice plenty of food - snack menu in bar could have more choice and pool bar was only open on the sunday we were there didn't open again

hotel lobby area and bar area were a little bit cold but the dining room and bedrooms were lovely and warm

control, a child of 7yrs old with a toddler was allowed to leave the dining room to enter the bar area and just run a mock for nearly half an hour and return to the dining room where the

claudia bar staff was very helpful

everything was fine, just the cocktails at the bar should be improved.

ich is a lovely setting) with limited choices

so we were served a set menu in the pool bar

staffed at bar areas which was disappointing having to wait long while for drinks and

for a 5 star hotel they can have mini bar and at least water every day in a room :)

the pool bar also offered a tasty menu

but the pool area and rooftop bar was the high-point

the salad bar in the evening had a good selection

staff at the bar near the pool not really friendly

and tidy very friendly service tea and coffee making in the room good prices in the bar the best value for money hotel i have been to

we ate in the bar area ,the food was good quality and reasonably priced, all 8 of us enjoyed our stay ,and would

excellent bar and restaurant

covid 6 pm bar close restriction

great pool area with bar staff amazing beds comfortable only 10 minutes gentle walk to the beach promenade takes you to

would benefit from having a wee snack bar for when lying at the pool.

breakfast ok. but no kettle in the room. have stayed many times. bar good prices. good location.

nice bar and staff

the cafeteria / bar served lovely coffee,large sitting area inside or outside

hotel is conveniently situated close to bars, restaurants and shops

i even saw the cleaners shampooing the upholstery on the chairs in the bar area

the bar shut early and did not accommodate football fans

ttle noisy with

isn t very difficult to police, albeit juan did his best, to stop this when he was at the pool bar at 10am, during july

the roof top bar was out of use during our stay, which was disappointing

bar drinks exceptionaly good value, glass of white wine and glass of cava 6 euros

all the staff were really friendly and accomodating from the room cleaners to the restaurant and bar staff there was a nice mixture of guests mainly english and norwegian

bar and lounge areas have plenty of comfortable seating and lively nightly entertainment, which i

a special thank you to faran in the bar who kept the cocktails coming and was so friendly and professional

location was perfect for us. loved the bar and cocktails.

the coffee bought from the bar was excellent

staff brilliant, nothing was to much trouble for them, evening entertainment was enjoyable and bar staff and waiters/

property is situated in a great location , near to the benidorm palace and a selection of lovely bars and restaurants nearby

entertainment artists to be on a little longer and would have enjoyed a proper pint glass at the bar ah ah

clean hotel with large rooms, great pool and bar area

we arrived after midnight and were offered use of the snack bar so we could eat before bed which was a really nice touch

ew outdoor bar )

antonio, jose and all the bar staff made us feel very welcome, often having a laugh and joke with us and remembering our

the general areas around the hotel are in good order,the lounge area is huge and a well-stocked bar at the end kept busy during our stay

the hotel bar drinks are inexpensive and the in house entertainment was brilliant

room, excellent facilities

didn t have breakfast but did use the bar

imming pool, gym, bar etc

staff in the bar were brilliant

no bar facilities late evening or before 10-30 am for any type of beverage especially a coffee

exceptional friendly and efficient staff from reception, restaurant serving staff, bar staff and cleaning lady mary

staff very friendly- especially bar staff service with a smile quiet

observation would be to get a bar located by the new part of the hotel and clothes horse to dry wet swimwear in the new part

just needs a bar outside by pool for drinks and snacks open

the pool and bar area

solution to the chaos around the bar ground level

the evening meal, the salad bar was fine but could not say the same for the hot food.

the hotel was close to the beach, bars and restaurants but still very quiet whilst sunbathing around the pool area

rude bar man on bar in reception no manners and was very rude to english customers especially female

superior rooms having to pay for mini bar stayed in melia hotel in magaluf and it was free

mini bar refilled very day

the cleaner refilling the mini bar every day full of water and soft drinks was very helpful

the entertainment and only 1 bar staff /ques

it s also great for alcohol in all inclusive as you get a fresh mini bar every day and can take wine back to your room which i ve never known before

from photo as it was very small mugs were not replaced for tea in the morning cristina the bar lady by the main pool was really friendly and welcoming a very lovely

the bar and restaurant staff were friendly

with massive 20kg suitcase and bags pushing a special needs child in her buggy and 3 small kids in tow to sort out the issue and waited till after 5pm for it to be ready

with massive 20kg suitcase and bags pushing a special needs child in her buggy and 3 small kids in tow to sort out the issue and waited till after 5pm for it to be ready

pool floor is made of small stones that are rough and ripped half the tow nail off my little girl

the premium pool was absolutely amazing

chef that worked in the snack bar outside pool area was brilliant, he was always smiling (not sure of his name) marco was also (-)order taken on a few occasions, this meant we had to keep getting up ourselves and wait at the bar to order our drinks with our meal (+)location ,not far from the restaurants and bars,comfy beds ,great staff,all so helpful and friendly (+)focussed staff from the cleaners through to the restaurant, bar and entertainment (+) clean good bar and super breakfast couldn't ask more (+) kitchen, bar area, pool and toilets very clean (+) the entertainment was also superb each night as was the lovely bar staff, great prices on drinks to as we went half board (-)lifts a bit slow to reach floor 9, poolside bar could of been opened a little earlier. (+)foid was delicious. fantastic pool and bar good entertainment good location

chef that worked in the snack bar outside pool area was brilliant, he was always smiling

great hotel , great location , rooms were nice and clean , we had a pool view .

the pool closes a bit early

too old for kids club too young for adults games

the staff seemed to be under pressure at night when the bar was busy.

the staff on reception and in the dining area are always fantastic but the bar staff act like customers are a nuisance

good restaurant food nice, well prepared,good bar area good entertainment friendly helpful staff

the room was clean entertainment good bar open till 2 pm staff very happy and polite

reception & bar area could do with a bit of refurbishment

bar prices for a hotel very reasonable

location close to the beach, pubs, bars, nightlife

all the staff at the bar were very nice

bar snack at the pool was poor

everything bar the beds was to hard

location, close to bars, restaurants and the beach

great location. very friendly staff. great bar and pool area.

liked everything poop great food was very good bar staff and reception very helpful big shout out for barmaid very helpful and

great pool nice people just a 10 min walk to beach out of the way of all the noisy bars

no tea available except at breakfast

the crabbit bar staff

we could book the kettle but there was no coffee or tea. the bar closed at midnight..in spain??

room and bar very old fashion and needs updating compared to the rest of the hotel piano room chairs hard

and dinner excellent choice staff in hotel very friendly especially reception and bar

bar very good and great bar and lounge

happy hours at pool bar in afternoon

from the reception, security , bar staff, house keepers

were extremely clean and modern, excellent air con, decent size balcony, great pool and the bar staff were great, and although right in the hub of benidorm really quiet at night

d often looking a bit dried up)

liked that bar stayed open later

no sangria in hotel bar disappointed

, room on the small side but only used for sleep free safe in room which was good and the bar area and staff were

outside space was amazing with lots of sun beds and the staff on the bar were really friendly and very welcoming

the staff were amazing, from check-in, restaurant, bar staff and cleaners

was very disappointing evening entertainment enjoyable reception staff efficient and very helpful bar staff efficient & courteous location excellent for our

bar prices reasonable and lovely food

there is no designated bar/lounge area. there is a bar in the breakfast area.

room, so clean, lovely pool and bar area

pool area and bar were great, again, clean and tidy

nice bar down stairs swimming pool was open in feb

location excellent the bar was clean and excellent views to the

expensive, no breakfast, no mini bar in the bedroom and unhelpful staff.

use the breakfast facilities, although when we did go to the bar area the lady didn't seem very welcoming so we didn't bother

staff, comfortable seats and food at outside bar were excellent

seating in bar area in reception.

you was in the hotel be it the restaurant the lovely outdoor bar area or the reception the staff where always friendly and caring this is a lovely hotel and in

location, food , beds , bar & front bar & staff great

terrace bar,the bar staff were excellent we sat there every night and the drinks were cheaper than the bars

we liked everything about the hotel, the staff at check-in were most helpful and efficient, the bar staff were brilliant and the room and bed were great, english tv was a bonus

coffee machine for after evening meal would be an addition, although you can get one at the bar not everybody wants to go to the

staff throughout hotel helpful when asking for information not a problem language spoken readily, bar staff take pride serving bloddy marys, try

bar staff and waiters absolutely amazing

there is a bar with a terrace and a nice pool and pool bar

how slow the bar staff were at the rooftop bar

as room was second floor above downstairs bar it was noisy and could hear music until 2am

roof top bar and the swimming pool all rooms clean

modern luxurious fab staff great pool and sjy bsr lovely archers bar cannot find a singke negstive excellent, best hotel we have stayed in while in benidorm

place very modern, roof top bar is reasonable price for drink, rooms were kept clean everyday, always got fresh towels

pool side bar staff looked miserable most of time except the girl .

reception is also a bar area which is bright and nicely furnished

pool bar food, splash park, all inclusive drinks

has lovely reception and front bar pool area is specious our room was excellent with extra

outside pool was great to watch they all work hard including cleaning staff,catering staff, bar staff in fact the whole experience was amazing & the hotel is in prime

live entertainment was in the terrace bar during the evening

the singer in the terrace bar during the day was annoying and not very entertaining.

calypso bar on road level - spirit measures were not very good compared with

having to walk through bar area from the pool to lifts

really, the gentleman who sings in outside bar and pool activities, the lady with him was really nice but his manner towards her we did not

the bar was very reasonable in price, and the hotel did offer really nice food

2nd visit to this hotel. great staff . kat at reception and the two bar staff always good to me

staff, especially the bar staff

staff were so friendly and good size pool. the pool bar had really good snack options.

the pool is great with plenty of room to sunbathe and the pool bar serves drinks and snacks all day

a good salad bar and soup selection

the pool bar was closed

bar with music is fab downstairs

one rude bar lady called cata everyone else so mind & friendly

pool bar wasn t open and no music around the pool area

there's a lovely pool area, a rooftop sun terrace and a bar with lots of tables outside

the reception, bar and breakfast room staff all went out of their way to make your stay there as pleasant as

close by centre, staff are great and friendly. bar is so cheap for drinks.

considering it's next to morgans bar you think you would hear noise but heard nothing

service at bar mid morning,

hotel nice staff with added bonus of clean toilet when in western bar as can pop in to hotel

get from the explorers bar to the tropical lounge you have to walk through an inside smoking

location and a special thanks to marcus our excellent barman in the explorers bar who went above and beyond for us each day and made us feel very

very modern , very clean , very friendly staff especially bar pool area

the food is great and the hotel is spotless, restaurant staff can not do enough for you, and the bar staff in explorers club are fantastic, this is a 3 star hotel punching well above its class,

bar staff restaurant staff amazingud83dude03entertainment team was fab also

the salad bar in the restaurant should be separate to the main meal bar

great location and fantastic pool and bar area

bar staff great too

all the staff were amazing from reception to restaurant to bar to cleaners

only little grumble was the lack of staff in the bar area, in the evenings there was often a queue with only 1 staff member manning the bar

kettle in room and tea bags next time bigger room bar staff and rest staff so helpful

the pool is lovely and the bar prices are fair

just a pity about the bar staff at night very rude

of smirnoff ice @ over 4 euros one small bottle does seem out of order, given that all other bar prices are so reasonable

awesome hotel with a great bar and pool. just a stone throw away from the main strip

the property was clean the pool area was great and the bar staff were really polite

bar was amazing and the entertainment and kids play area in view is perfect

bar food and drinks a lot better

the bar staff are slow

went to hotel bar one evening and the singer sung all his songs in spanish.

bar with a charismatic tender and drinks can be taken to the adjacent pool

pool and bar area

lovely new bar area which really compliments the pool and patio seating

mins walk to old town lovely swimming pool area, a gym car park friendly staff a bar has

nice pool area with bar close and good

a drink at the bar and not being able to take to the restaurant, this was annoying and odd

the bar service was a little slow is my only thing.

side compared to others in benidorm, which is wonderful as it means less chaos in the restaurant, bar and pool area

servigroup rialto go above and beyond to ensure all guests have a great holiday the food in the bar and restaurant are good value for money while using decent ingredients

served in the bar it could be much more efficient

the food at the snack bar was out of this world

no bar facility near pool area available

pool bar open but no staff!!

bar by pools not open

food choice, room

pool bar lunch menu limited.

hotel is 1st class, from the reception, the restaurant staff, choice of food , cleaning staff and bar operatives

uble superior), cleanliness, staff, outside areas, entertainment, bar prices - everything

liked everything, the only thing i would like to see during winter months bar on ground floor open earlier than 5pm

poolside bar staff

i booked full board but you had to pay for drinks and mini bar cost to much

glasses in the room to have a drink out of the mini bar

mini bar in the room was empty but this was because of covid rules

great facilities. stayed at the level and the pool area and bar was a great addition to the stay

everything bar location was lovely welcoming as soon as you walked in with good entertainment

desk, bar and restaurant staff are all very well trained, provide excellent customer service and are very

not enough bar staff at night

bar tenders work very long hours though, felt sorry for them as they looked tired in the late

great spa and lovely bar seating area

hotel was really good, food was good and the bar

loved everyone and everything ud83dudc9c all staff all facilities drinks at the bar was lush clean hotel and friendly staff made us feel welcome thank you to all involved in our

good bar service and good atmosphere

staff were a bit short at the bars

the indoor pool wasn't open and you don't get much sun

was good , lovely lounge area and bar

we arrived we were put in a dog friendly room at the side off the pool bar with a big metal gate outside the balcony doors

it would have been nice to buy a coffee after breakfast and before the bar opened.

bar facilities were excellent and prices were very

pool bar not opening until 12 o clock

roof top bar is stunning

nice hotel and close to beach and too many restaurants and bar and shop was around hotel the area was perfect i won't forget that for

rooftop bar and sports bars were amazing

the roof top bar tops off the hotel absolutely fab

there are plenty of bars & restaurants around

the rooftop bar was so nice during day and night with music playing throughout

roof top bar was outstanding

the hotel is in a excellent location near the old town, for restaurants, bars and shops, 10 mins walk to the beach

the rooftop cocktail bar is excellent, the views are outstanding

pool bar staff and reception staff need to smile a bit more and be more welcoming and approachable

the restaurant and bar staff were all wonderful

broken ankle for, came to room helped me in wheel chair made sure i was comfortable in waiting in bar area for waiting a pick

i had a sandwich at the bar and paid

the bar staff were lovely

helpful staff clean everywhere grest bar prices gorgeous spa and hydrotherapy pool lovely pool area towels for hire tasty breakfast and

breakfast was good and the rooftop bar was spectacular

great location, very clean, rooftop bar and pool.

rooftop pool and bar was excellent

lovely rooftop pool, bar area

pool bar closed a little early but it is only march and it wasn t all that busy

to hear them clearly or engage, perhaps find a way to section it off into 2 rooms/extend the bar

football in the bar on tv and big screen during cabaret time...

i can t praise the bar staff enough, also the lovely ladies in the restaurant are fab

live cooking, although sometimes stuff got cold - as per usual at a hotel buffet), restaurant and bar personell friendliness

the young man in the bar was so hard working and polite

no roof terrace bar and shade

the rooms were clean beds and linen spotless pedro the entertainment guy kept us going music in bar lounge dancing to suit all ages brilliant will stay there

friendly staff, centrally located, very good bar staff

the bar prices were very good, more like proper benidorm bar prices than hotel prices, and all drinks

was great, just in the city centre with all the shops and bars and literally 3min walk from the beach

however the staff were happy to make me plain pasta when the choice was limited and the salad bar was good

there was no beetroot on the salad bar which we both thought should have been there

gonzalo ocampo top bar man, the main reason why i rebook this hotel every year

location for our stay close to beach bars resturants and the town centre

that benidorm offers we like both so a stroll into town and back out suites us ,last note the bar prices are very good for a hotel

was a good size, really comfortable bed & pillows, great sea view, nice modern bathroom, mini-bar

we loved the pool area, with it's comfy seating and sunbeds and not forgetting the pool bar and outside waiter service the restaurant catered for everybody

piped music in the bar and reception area is awful

the mini bar and comfortable bed

the bar staff is 1000%% ud83dudc4c

time staying here clean good food and drink staff friendly especially laura on the pool bar

poolside snack bar was perfect for breakfast and for light snacks and drinks during the day if you wanted a day by

bar around the pool should be open earlier lifts should operate more fluently, they seem to take a

also found the pop up gin bar outside beside the pool

the staff were all fantastic particularly the bar and restaurant staff

location, room, bar and food, ease of check-in

there is a lounge bar on floor 20 which looked lovely and swish

plenty of choice for all meals, and a fantastic rooftop terrace bar with wonderful panoramic views

the roof top bar closed on the 14th nov ud83dude48

was looking forward to going to planta 20 bar but it was closed

t the hotels fault of course)

no bar tins of drinks in fridge, breakfast poor, no wifi

us loved location 5mins to beech old town 6mins but the nice thing is you donte have to go far bars restaurants show bar just turn left outside hotel just keep walking upwards towards show bar

half board didn t know the bar was open 24/7 same price up the road for half board and entertainment but we were unable to get

there was a lovely bar just down the road which was very welcoming and served great tapas

in the restaurant, you have to go to the bar and wait in line for a drink

closer to old town but central enough to be a short walk to the beach and main prom - snack bar was ok but quite limited in

no noisy bar in the area allowing a more restful

reception staff were very helpful and the girls in the bar area were too.

to go to the bar ,to collect and order your drinks, including bottles of wine, before lunch and dinner

to all the staff at magic cristal park from reception to, bar staff, restaurant staff and cleaners you were all highly professional super friendly and

slightly later bar opening.

more staff behind the bar would be a bonus

roof top bar and pool looks great and has plenty of table and chairs

always something to eat and the rooftop bar was lovely

breakfast excellent and drinks in bar

inside the bar has plenty of comfortable seating too

there was entertainment in the bar at night if you don't want to go out into town but it's only a short walk to the main strip or

e should get a raise

location, right on the beach and in the middle of it all and despite having a noisy bar next door but one really quiet at our side of the hotel

staff are so friendly all of them bar restaurant and reception

good location, food was very good, bar staff very friendly, reception staff very helpful

the pool bar was open and very reasonably priced although the drinks were served in horrible paper cups you

staff were friendly and helpful. room and bar area was clean.

location excellent, cleanliness, staff friendliness, bar prices competitive, quiet especially at

enjoyed breakfast, the bar and pool side area

and helpful staff especially ramon and his colleagues at recepcion, upstairs bar and

exceptional service, my room was cleaned well and the bar staff are very friendly.

reception staff were very friendly and helpful and the foyer/bar areas were very nicely designed and attractive

pool area bar and prices

only issue was the pool bar closed about 2pm so had to go to the downstairs bar to get drinks after

nice bar area and although we didn t go in the pool, it looked fabulous

very clean comfortable beds and bar prices were fair

pool bar wasn't open

a snack bar could be added and thought the bar pool to be a little expensive wouldve bought more there if

hospitality was amazing and entertainment at night was great the bar staff where fantastic my wee marieanna loved

bar prices were good and

bar and restaurant staff very helpful

location was perfect, 5 minutes from the beach, evening entertainment was fun and bar prices were not overpriced

won't be the last, staying at the hotel port fiesta park check was quick friendly and efficient, bar staff also very friendly

loved the scenery, service, outdoor bar area, and many more things

the bar closed at night

breakfast plenty of choices, we didn t have any other meals but the bar shut early at 8

would be nice if bar had been open in the evening but april may be too early in the season

superb as usual fall asleep to the sound of the sea. best wave edge bar in town

breakfast was good and the bar was also vey good

awesome bar staff in the cafe

one member of the bar staff wasn't very friendly. sorry, didn't get her name

on reception and bar staff during our stay extremely good ud83dudc4d location very good, although we parked 15 mins

staff in bar on a night were brilliant, had great banter with them

small bar with no

excellent offers at the bar and excellent pool area

bar prices very reasonable

me and my friends had drinks at the bar before heading out into the town

pool area close to the bar spotless clean hotel lovely and quiet

in public area are slightly tired, especially bar area we had 6 twin rooms some of which were quite compact to say the

bar and lounge very comfortable

bit noisy in lobby outside bar and dining room area , mainly people waiting for dining area to open in morning and later at

a couple of nights there was a themed night,one was spanish, and one mexican, vry comfortable bar and lounge, reception staff excellent, and always

the bar area was cool and comfortable

great restaurant, and service. bar service very good and relaxing.

on going to bed i felt like a baileys so asked bar then asked to pay, they replied with you are family

couldn't get a night cap he told us to go to the bar next door

bar very reasonably priced with great staff

that the bar was the reception area

hotel bar is very friendly and with decent prices. evening meal nice

good location for bars,cafes has a good bar ... breakfast super lunch

great location lovely and clean staff were so welcoming and friendly great bar highly recommend

amazing very welcoming and helpful, the hotel is very clean the rooms are spacious and the hotel bar is reasonably priced, location is very good only a minute from the beach

were in room 106 but it was noisy as it was right over the bar and could even hear them putting chairs and tables away at 2

food selection was ok, roof pool and bar was closed

great for old town, pool area great, bar area great, just what we needed.

location in the old town ,near the beach ,good bar /swimming pool ,nice clean room would stay here

drinks at the bar quite reasonably priced too

the roof top bar opened at 4pm so during the day you could not get a drink.

pool area and bar was great, amazing breakfast included in the price of room

location lovely welcoming touch with the cava miguel on reception was lovely great bar

the hotel's bar was also a highlight, with expertly crafted cocktails and a cozy atmosphere

the pool and bar area was great like being in a leafy garden

the pool bar did not have enough staff to cater for the amount of guests

coffee machine was turned off very early in the hotel bar at night when we wanted a coffee and a brandy could not check in early 3pm only, but if you

would have like to see the rooftop bar open in the evening like at primevera park

nice rooms and great roof top bar and pool

great roof-top bar with pool and great views

excellent rooftop with bar and snacks

breakfast had lots of choice and prices in the bar very reasonable staff so friendly

lovely little local tapas bar next to hotel

checking in took an hour, service at the bar was extremely poor.

dirty, furniture old and in bad state, patio door didn t lock properly , aircon broke, rude bar staff and pool area a disgrace , not one sunlounger was fit for purpose the material ones

staff no the friendliest except for bar

it was lovely and clean the rooftop bar was great and it was in a perfect location

brilliant perfect location for me vincents bar 25 walking steps away plus many others the staff helped me out over a problem i had cleans

the bar on the roof was closed but as it was january we accepted this.

from the moment we arrived we were made very welcome, everybody from reception, dining room and bar works so hard to make sure you enjoy your holiday

piano bar in the evening bar prices good.

reception, bar and waiting staff are all wonderful

beautiful view and very good value for money bar far.

the bar and roof terrace

rafael on reception was lovely & duncan in the bar was as

enough staff on in the bar

lady going into the restaurant singing, sergio in the bar very funny

all staff at bar and restaurant were exceptional

rooms very comfortable (bed and pillows) swimming pool and area around pool excellent and clean

hotel was very clean throughout and bar was very reasonably priced

was absolutely excellent, waitress was very friendly and helpful bar area had recently been renovated to a high standard

a poolside bar and there was no views from rooms

price of drinks at the bar quite reasonable too

and bar to far apart, had to go down to ground for a drink from roof top pool