opening hours on restaurants/bars

ack bar, lounge) varied - somedays open, other days closed, got the impression that they

the bar in the evening was relaxing and our room very comfortable

they could have a snack bar for ease around the pool

fab pools-pool where bar is, is heated which is great, and spa was great they welcome children in the mornings but have

love the pool bar and restaurant

pool bar was disgraceful

the bar staff, especially ruby, paco and valentina were superb and very friendly

extremely clean, great pool bar and breakfast

this includes dining room staff, bar staff, entertainment and reception

the spaces are cozy and the team was very friendly and helpful

bar prices expensive though obviously you don't have to have them

have tiled floors with no rugs, which amplified noise from the room above us, as well as from the bar and restaurant below

we stayed in annex over road and comments relate mostly to that but was supposed best bar one room

good bar and cocktail menu

a big bear for me was there was not even a bar snack available at 8pm

the two lads at the cocktail bar within the hotel, in the evening's, were both amazing, as well as the unique taste in the

small boutique hotel lacks bar area

not sure it should be called 'a hotel' when there is no bar and no reception as such

a continental breakfast is available

strong wifi and amazing bed

in the property which is also part of which looks like a very successful and busy gastro bar

a gorgeous wine bar with modern, funky rooms in a wonderful location close to the old town.

great restaurant, and service. bar service very good and relaxing.

short walk to the beniconnect bus stop outside the bar granada - great way to get there from the airport

on going to bed i felt like a baileys so asked bar then asked to pay, they replied with you are family

could not get a drink from bar between 5-7 ? even though there was staff in.

couldn't get a night cap he told us to go to the bar next door

expensive, no breakfast, no mini bar in the bedroom and unhelpful staff.

use the breakfast facilities, although when we did go to the bar area the lady didn't seem very welcoming so we didn't bother

location excellent the bar was clean and excellent views to the

great pool area with bar staff amazing beds comfortable only 10 minutes gentle walk to the beach promenade takes you to

excellent bar and restaurant

bar facilities was fine, we didn't dine there as we had evening events planned else where, but

and tidy very friendly service tea and coffee making in the room good prices in the bar the best value for money hotel i have been to

met family and we sat in the bar and had a good time we was brought a few tapas with our drinks

all the staff were really friendly and accomodating from the room cleaners to the restaurant and bar staff there was a nice mixture of guests mainly english and norwegian

bar and lounge areas have plenty of comfortable seating and lively nightly entertainment, which i

staff on reception and bar area were extremely helpful

it appeared that some of the bar staff were not as happy as other members of staff.

bar prices

curtain bar a little rusty

5 minute walk from center and cheap bar with staff always happy

eggs delicious cake orange juice and nice coffee staff always on hand to get a drink from the bar at reception

the view was gorgeous and the tortilla served at the reception bar was the best

this place is on highway, the nearest bars and restaurants are some walking distance

control, a child of 7yrs old with a toddler was allowed to leave the dining room to enter the bar area and just run a mock for nearly half an hour and return to the dining room where the

it would of been nice had there been some entertainment in the main bar in the evening

hotel lobby area and bar area were a little bit cold but the dining room and bedrooms were lovely and warm

really good lots of choice plenty of food - snack menu in bar could have more choice and pool bar was only open on the sunday we were there didn't open again

pool area, spacious room , nice restaurant, friendly bar stall, nice cool seating area outside

would benefit from having a wee snack bar for when lying at the pool.

the property is clean and quiet, in a great location and has a bar attached

the cafeteria / bar served lovely coffee,large sitting area inside or outside

hotel bar seemed to close rather early, which was a surprise in spain

hotel is conveniently situated close to bars, restaurants and shops

the roof top bar was out of use during our stay, which was disappointing

i even saw the cleaners shampooing the upholstery on the chairs in the bar area

hotel very welcoming reception staff early check in good facilities and friendly bar staff ud83dudc4dfor gluten free

ttle noisy with

the bar shut early and did not accommodate football fans

bar staff during the day weren't as nice

snack bar not open and to rely on a reduced service at the

the bar was no good booked as half board but because we were there on new years eve we were told that

hotel bar was reasonably priced and staff were extremely helpful and friendly

at the bar, tables were not distanced and the bar staff were allowing in one instance 17 people to sit

there is a lovely pool (we didn t get chance to use) with beds and a pool bar with lovely patio (+) pool area was nice and we could order food and drinks from the bar in the hotel (+) clean pool and outside bar area (+) a great bar with plenty of seating inside and outside (-)the chairs in the bar require cushions, very hard and not very comfortable. (-)a little more atmosphere needed in bar area (-)in room, restaurant and bar area

clean pool and outside bar area

breakfast awesome

breakfast was lovely

breakfast was just what we needed and the eggs on muffins were excellent

claudia bar staff was very helpful

so we were served a set menu in the pool bar

everything was fine, just the cocktails at the bar should be improved.

didn t like the service at the bar in the pool area, both upstairs and downstairs

spotlessly clean and all staff were so warm and friendly, from reception staff, to cleaners, to bar and restaurant staff

the roof top bar is under staffed

the pool bar also offered a tasty menu

staff at the bar near the pool not really friendly

but the pool area and rooftop bar was the high-point

i expected a mini bar with at least water in it - but no

rooms, facilities, pools including roof top, food great, enough for every everyone from salad bar to hot plate

property is situated in a great location , near to the benidorm palace and a selection of lovely bars and restaurants nearby

the coffee bought from the bar was excellent

clean hotel with large rooms, great pool and bar area

staff brilliant, nothing was to much trouble for them, evening entertainment was enjoyable and bar staff and waiters/

range of drink available on all inclusive not very good also snack bar not open at night

booking the holiday that there was building work being undertaken in the pool area

ew outdoor bar )

especially the waitress in the coffee bar / lounge

the hotel bar drinks are inexpensive and the in house entertainment was brilliant

observation would be to get a bar located by the new part of the hotel and clothes horse to dry wet swimwear in the new part

exceptional friendly and efficient staff from reception, restaurant serving staff, bar staff and cleaning lady mary

staff very friendly- especially bar staff service with a smile quiet

a fantastic hotel with a great bar across the road if you like rock & roll

polite staff, spacious comfortable room. great pool and bar that did a fantastic shandy

inconecting rooms as i have 5 children this was perfect the only one little problem as the mini bar was stocked i did have to empty the fridge as my little ones would of been in heaven and cost

the hotel was close to the beach, bars and restaurants but still very quiet whilst sunbathing around the pool area

cafeteria was a great addition with plenty of space to sit outside, nice little bar and for us smokers was

the evening meal, the salad bar was fine but could not say the same for the hot food.

rude bar man on bar in reception no manners and was very rude to english customers especially female

chef that worked in the snack bar outside pool area was brilliant, he was always smiling (not sure of his name) marco was also (-)order taken on a few occasions, this meant we had to keep getting up ourselves and wait at the bar to order our drinks with our meal (+)location ,not far from the restaurants and bars,comfy beds ,great staff,all so helpful and friendly (+)focussed staff from the cleaners through to the restaurant, bar and entertainment (+) clean good bar and super breakfast couldn't ask more (+) kitchen, bar area, pool and toilets very clean (+) the entertainment was also superb each night as was the lovely bar staff, great prices on drinks to as we went half board (-)lifts a bit slow to reach floor 9, poolside bar could of been opened a little earlier. (+)foid was delicious. fantastic pool and bar good entertainment good location

t sure of his name) marco was also brilliant

the pools were large and the kids one is great

the pools were large and the kids one is great

the staff were sooo nice and friendly and the pool area was perfect

awesome hotel with a great bar and pool. just a stone throw away from the main strip

bar was amazing and the entertainment and kids play area in view is perfect

takes you down to the beach, every 20 mins the evening buffet style food is stunning too bar prices are good too, competitive with the strip prices

the property was clean the pool area was great and the bar staff were really polite

is excellent, pool area is magnificent, staff are very attentive and always smiling and bar prices are very reasonable ud83dude00 , love the free bus to the beach every 20

it was just brilliant one bar staff at the pool bar was a bitt crabbit over all was good

we could book the kettle but there was no coffee or tea. the bar closed at midnight..in spain??

the bar drinks were a little expensive i.e. spirits

room and bar very old fashion and needs updating compared to the rest of the hotel piano room chairs hard

the bar area was dated

bar prices reasonable and lovely food

great apartment. pool area great bar staff go the extra mile breakfast first class

pool area and bar were great, again, clean and tidy

fantastic breakfast which was great value for money and staff at pool bar were really

room, so clean, lovely pool and bar area

didn t have breakfast but did use the bar

imming pool, gym, bar etc

no bar facilities late evening or before 10-30 am for any type of beverage especially a coffee

staff in the bar were brilliant

hotel, staff are friendly and extremely helpful, huge rooms, super clean, great little bar area, for the price a brilliant hotel

apart from not been able to take drinks purchased from the bar into the restaurant to eat

servigroup rialto go above and beyond to ensure all guests have a great holiday the food in the bar and restaurant are good value for money while using decent ingredients

nice pool area with bar close and good

didn't have any gluten free bar snacks for lunch.

side compared to others in benidorm, which is wonderful as it means less chaos in the restaurant, bar and pool area

good bar service and good atmosphere

hotel was really good, food was good and the bar

loved everyone and everything ud83dudc9c all staff all facilities drinks at the bar was lush clean hotel and friendly staff made us feel welcome thank you to all involved in our

staff were a bit short at the bars

clean hotel and friendly staff made us feel welcome thank you to all involved in our stay banging pool party saturday ud83eudd73

kettle in room and tea bags next time bigger room bar staff and rest staff so helpful

of smirnoff ice @ over 4 euros one small bottle does seem out of order, given that all other bar prices are so reasonable

not fault this hotel, food choices great, staff friendly but not loud, very comfortable lounge & bar,

cleanliness and bar area. good entertainment every evening

friendly, helpful waiting, bar and cleaning staff

the bar and restaurant staff were friendly

the location is good- we visited the water park and natura animal park which were great

one of the lifeguards are on the slides was brilliant with the kids

pool floor is made of small stones that are rough and ripped half the tow nail off my little girl

great place for kids lots of entertainment

mini bar refilled very day

buffet was good, good service, and friendly staff the whole place was very clean bar service across from reception very friendly and

the entertainment and only 1 bar staff /ques

id) chip

it s also great for alcohol in all inclusive as you get a fresh mini bar every day and can take wine back to your room which i ve never known before

bar prices for a hotel very reasonable

great location. hood good. bar prices very reasonable

all the staff at the bar were very nice

location close to the beach, pubs, bars, nightlife

bar snack at the pool was poor

d often looking a bit dried up)

were extremely clean and modern, excellent air con, decent size balcony, great pool and the bar staff were great, and although right in the hub of benidorm really quiet at night

breakfast great choice bar and reception staff very helpful and informative

the staff were exceptional, bar staff around the entertainment/pool were great

from the reception, security , bar staff, house keepers

seating in bar area in reception.

location, food , beds , bar & front bar & staff great

staff, comfortable seats and food at outside bar were excellent

you was in the hotel be it the restaurant the lovely outdoor bar area or the reception the staff where always friendly and caring this is a lovely hotel and in

terrace bar,the bar staff were excellent we sat there every night and the drinks were cheaper than the bars

one rude bar lady called cata everyone else so mind & friendly

pool bar wasn t open and no music around the pool area

the pool bar was closed

the entertainment in the bar during the day and the happy hours also enjoyed the food for breakfast and

bar with music is fab downstairs

live entertainment was in the terrace bar during the evening

having to walk through bar area from the pool to lifts

excellent , food good bar waiters very good especially karim

we spent a lot of time in the hotel at night and michael in the lounge bar was exceptionally helpful and friendly

really, the gentleman who sings in outside bar and pool activities, the lady with him was really nice but his manner towards her we did not

bar facilities were very good

outside pool was great to watch they all work hard including cleaning staff,catering staff, bar staff in fact the whole experience was amazing & the hotel is in prime

pool bars/snack bar had a good variety and so did the main restaurant

has lovely reception and front bar pool area is specious our room was excellent with extra

the bar and dinning area needs to have a better system. lot of people trying to skip the queue.

the reception, bar and breakfast room staff all went out of their way to make your stay there as pleasant as

close by centre, staff are great and friendly. bar is so cheap for drinks.

service at bar mid morning,

nice local staff very helpful. next door to morgens bar which is from the program benidorm.

considering it's next to morgans bar you think you would hear noise but heard nothing

spotlessly cleaned, fabulous food, lots to choose from, free wine & water with meals & 50% off bar prices wow, best hotel i've stayed in in benidorm, can't wait to return

no sangria in hotel bar disappointed

the staff were amazing, from check-in, restaurant, bar staff and cleaners

outside space was amazing with lots of sun beds and the staff on the bar were really friendly and very welcoming

, room on the small side but only used for sleep free safe in room which was good and the bar area and staff were

the roof top bar tops off the hotel absolutely fab

roof top bar is stunning

there are plenty of bars & restaurants around

the roof top bar is amazing, great cocktails and a very chilled vibe

roof top terrace bar serves delicious cocktails and very reasonably priced,view from here is to die for absolutely

good restaurant food nice, well prepared,good bar area good entertainment friendly helpful staff

the staff seemed to be under pressure at night when the bar was busy.

the room was clean entertainment good bar open till 2 pm staff very happy and polite

the staff on reception and in the dining area are always fantastic but the bar staff act like customers are a nuisance

the bar staff were very friendly & efficient

very modern , very clean , very friendly staff especially bar pool area

location and a special thanks to marcus our excellent barman in the explorers bar who went above and beyond for us each day and made us feel very

get from the explorers bar to the tropical lounge you have to walk through an inside smoking

hotel nice staff with added bonus of clean toilet when in western bar as can pop in to hotel

great location, friendly staff, attractive hotel and rooms, great bar and pool facilities!

for us was brilliant,we had the best holiday ever,the staff from the reception ,restaurant, bar and room service are fantastic

bar tables were very close together making it difficult to move about

all the staff were amazing from reception to restaurant to bar to cleaners

the salad bar in the restaurant should be separate to the main meal bar

great location and fantastic pool and bar area

rooftop bar and pool is lovely as it adds a different dimension to staying in benidorm

modern luxurious fab staff great pool and sjy bsr lovely archers bar cannot find a singke negstive excellent, best hotel we have stayed in while in benidorm

little mini bar in room would of been nice but still a lovely room

roof top bar and the swimming pool all rooms clean

about it, location, clean, big room, perfect view, perfect roof top bar with infinity pool, excellent choice for

that benidorm offers we like both so a stroll into town and back out suites us ,last note the bar prices are very good for a hotel

there was no beetroot on the salad bar which we both thought should have been there

however the staff were happy to make me plain pasta when the choice was limited and the salad bar was good

a poolside bar woud have been nice rather than having to go inside

gonzalo ocampo top bar man, the main reason why i rebook this hotel every year

additional bar staff would of been more ideal.

some staff could be rude with younger guests

bar around the pool should be open earlier lifts should operate more fluently, they seem to take a

also found the pop up gin bar outside beside the pool

ack bar staff)

liked everything poop great food was very good bar staff and reception very helpful big shout out for barmaid very helpful and

location, close to bars, restaurants and the beach

great location. very friendly staff. great bar and pool area.

location 10 out of 10, breakfast and dinner 10 out of 10, staff brilliant

breakfast is basic but ok has a good carpark and great location reception staff brilliant and

staff throughout hotel helpful when asking for information not a problem language spoken readily, bar staff take pride serving bloddy marys, try

there is a bar with a terrace and a nice pool and pool bar

bar staff and waiters absolutely amazing

coffee machine for after evening meal would be an addition, although you can get one at the bar not everybody wants to go to the

beds, clean dining area & bar, friendly staff, good variety of dining options, large bar & plenty of

staff were outstanding in all area from the reception staff to housekeeping bar staff and the restaurant staff were first class

uble superior), cleanliness, staff, outside areas, entertainment, bar prices - everything

liked everything, the only thing i would like to see during winter months bar on ground floor open earlier than 5pm

excellent hotel great choice of food reasonable prices at pool bar great location

pool was lovely and the poolside bar was excellent, with drinks and food all reasonably priced

the pool is great with plenty of room to sunbathe and the pool bar serves drinks and snacks all day

and they do not take card at the poolside bar only cash fyi

safe, bar and windows that can be opened were all there

the new bar and breakfast area looked great

staff, especially the bar staff

loved the scenery, service, outdoor bar area, and many more things

bar prices are great and the pool is quiet for a late afternoon dip

bar closed at 7pm, but it probably should be open longer, maybe til about 9pm for guests who

the bar shut at 8pm

the bar closed at 9pm but there are plenty more nearby.

it would have been nice to buy a coffee after breakfast and before the bar opened.

breakfast was superb , bar was good and not too expensive , check in and out was easy , very clean

bar facilities were excellent and prices were very

pool bar not opening until 12 o clock

we arrived we were put in a dog friendly room at the side off the pool bar with a big metal gate outside the balcony doors

pool bar closed a little early but it is only march and it wasn t all that busy

great location, very clean, rooftop bar and pool.

breakfast was good and the rooftop bar was spectacular

rooftop pool and bar was excellent

the hotel was perfect except the roof top bar was not open. will definitely be coming back

bar tenders work very long hours though, felt sorry for them as they looked tired in the late

everything bar location was lovely welcoming as soon as you walked in with good entertainment

not enough bar staff at night

was very good with 2 different shows on and disco after that , fab daytime and evening bar staff and the staff in the restaurant were excellent as well

great spa and lovely bar seating area

a great place & a good location & good swimming pool & bar & breakfast

wouldn t say i didn t like it but the measures in the bar will leave you requiring plenty of paracetamol for each trip

nice bar & pool

bar with a charismatic tender and drinks can be taken to the adjacent pool

lovely new bar area which really compliments the pool and patio seating

at the bar are way way too expensive x2 hendrix gin & tonic cost me 22 that s way over

staff on reception and pool bar were very good and so helpful, and every thing so cleen,rooms were also amazing so cleen in all

we loved the pool area, with it's comfy seating and sunbeds and not forgetting the pool bar and outside waiter service the restaurant catered for everybody

the mini bar and comfortable bed

the bar staff is 1000%% ud83dudc4c

bar could have opened later than 1

bar by pools not open

the odvious shortage of staff specially at the pool bar and the bar in the square bar.excell

served in the bar it could be much more efficient

the food at the snack bar was out of this world

mini bar in the room was empty but this was because of covid rules

great facilities. stayed at the level and the pool area and bar was a great addition to the stay

i booked full board but you had to pay for drinks and mini bar cost to much

poolside bar staff

glasses in the room to have a drink out of the mini bar

i had a sandwich at the bar and paid

broken ankle for, came to room helped me in wheel chair made sure i was comfortable in waiting in bar area for waiting a pick

helpful staff clean everywhere grest bar prices gorgeous spa and hydrotherapy pool lovely pool area towels for hire tasty breakfast and

staff in bar and restaurant, good food selection, comfortable hotel

the restaurant and bar staff were all wonderful

live cooking, although sometimes stuff got cold - as per usual at a hotel buffet), restaurant and bar personell friendliness

the young man in the bar was so hard working and polite

the bar tenders were very good, professional and friendly and the entertainment was excellent

to hear them clearly or engage, perhaps find a way to section it off into 2 rooms/extend the bar

i can t praise the bar staff enough, also the lovely ladies in the restaurant are fab