was very good with 2 different shows on and disco after that , fab daytime and evening bar staff and the staff in the restaurant were excellent as well

everything bar location was lovely welcoming as soon as you walked in with good entertainment

great spa and lovely bar seating area

desk, bar and restaurant staff are all very well trained, provide excellent customer service and are very

good entertainment and brilliant reception and bar staff

staff in bar and restaurant, good food selection, comfortable hotel

the bar staff were lovely

helpful staff clean everywhere grest bar prices gorgeous spa and hydrotherapy pool lovely pool area towels for hire tasty breakfast and

i had a sandwich at the bar and paid

the restaurant and bar staff were all wonderful

to hear them clearly or engage, perhaps find a way to section it off into 2 rooms/extend the bar

i can t praise the bar staff enough, also the lovely ladies in the restaurant are fab

live cooking, although sometimes stuff got cold - as per usual at a hotel buffet), restaurant and bar personell friendliness

the young man in the bar was so hard working and polite

and my wife says the dancing waiter in the bar who is from cuba is 'lovely' too

the rooftop cocktail bar is excellent, the views are outstanding

the rooftop bar was so nice during day and night with music playing throughout

they have 2 pools which is very nice, the other one is on the rooftop and they had an amazing bar there

roof top bar was outstanding

pool bar staff and reception staff need to smile a bit more and be more welcoming and approachable

friendly staff, centrally located, very good bar staff

no roof terrace bar and shade

the rooms were clean beds and linen spotless pedro the entertainment guy kept us going music in bar lounge dancing to suit all ages brilliant will stay there

was great, just in the city centre with all the shops and bars and literally 3min walk from the beach

a nice reception area and bar with light entertainment in the evenings downstairs

pool bar not opening until 12 o clock

breakfast was superb , bar was good and not too expensive , check in and out was easy , very clean

was good , lovely lounge area and bar

it would have been nice to buy a coffee after breakfast and before the bar opened.

we arrived we were put in a dog friendly room at the side off the pool bar with a big metal gate outside the balcony doors

to go to the bar ,to collect and order your drinks, including bottles of wine, before lunch and dinner

no noisy bar in the area allowing a more restful

closer to old town but central enough to be a short walk to the beach and main prom - snack bar was ok but quite limited in

in the restaurant, you have to go to the bar and wait in line for a drink

reception staff were very helpful and the girls in the bar area were too.

roof top bar with fantastic views & the glass lift

the roof top bar closed on the 14th nov ud83dude48

staff were so friendly, which is lovely to be greeted with a smile, reception, bar and dining hall everyone was really happy and polite

the sky view bar and restaurant was closed

rooftop bar was impressive

great location. very friendly staff. great bar and pool area.

location, close to bars, restaurants and the beach

liked everything poop great food was very good bar staff and reception very helpful big shout out for barmaid very helpful and

full english breakfast virtually cooked to order !!excellent,

breakfast is basic but ok has a good carpark and great location reception staff brilliant and

very clean comfortable beds and bar prices were fair

were 2 people working behind the bar during very busy evening entertainment, and only one waitress taking orders, bringing drinks to

was fresh looking, the bar area was full of natural light

nice bar attached

nice bar area and although we didn t go in the pool, it looked fabulous

the smells down there are awful so only stayed for one drink and back to bar jardin

more staff behind the bar would be a bonus

to all the staff at magic cristal park from reception to, bar staff, restaurant staff and cleaners you were all highly professional super friendly and

always something to eat and the rooftop bar was lovely

slightly later bar opening.

the bar staff were very friendly & efficient

reception & bar area could do with a bit of refurbishment

the room was clean entertainment good bar open till 2 pm staff very happy and polite

the staff on reception and in the dining area are always fantastic but the bar staff act like customers are a nuisance

the sound in system in the bar not very clear could not make out what was being said.

lovely new bar area which really compliments the pool and patio seating

a great place & a good location & good swimming pool & bar & breakfast

great value for money, lovely pool and bar area. friendly bar staff. clean rooms, cleaned daily

wouldn t say i didn t like it but the measures in the bar will leave you requiring plenty of paracetamol for each trip

mins walk to old town lovely swimming pool area, a gym car park friendly staff a bar has

hotel staff were excellent in restaurant and bar beautiful room great location would defo stay again loved it tea coffee and water in room

lovely rooftop pool, bar area

rooftop pool and bar was excellent

the hotel was perfect except the roof top bar was not open. will definitely be coming back

breakfast was good and the rooftop bar was spectacular

was only one large bar and inside sitting area and a shortage of chairs for people to sit on

good location, food was very good, bar staff very friendly, reception staff very helpful

location excellent, cleanliness, staff friendliness, bar prices competitive, quiet especially at

can get a drink right up until the bar closes at midnight, however instantly once the bar is closed, the night time receptionist

bar staff were outstanding anything you asked if they didn t no they would find out

staff were so friendly especially lady on reception and the super lovely lady in the bar who wears glasses

location, right on the beach and in the middle of it all and despite having a noisy bar next door but one really quiet at our side of the hotel

breakfast excellent and drinks in bar

inside the bar has plenty of comfortable seating too

there was entertainment in the bar at night if you don't want to go out into town but it's only a short walk to the main strip or

bar and lounge very comfortable

bit noisy in lobby outside bar and dining room area , mainly people waiting for dining area to open in morning and later at

noisy in the restaurant and bar with children not kept under control

the food was good and plentiful, and all the staff worked extremely hard, particularly the bar staff who at times were very busy

bar and entertainment were good for the age of most of the guests

the mini bar and comfortable bed

we loved the pool area, with it's comfy seating and sunbeds and not forgetting the pool bar and outside waiter service the restaurant catered for everybody

at the bar are way way too expensive x2 hendrix gin & tonic cost me 22 that s way over

was a good size, really comfortable bed & pillows, great sea view, nice modern bathroom, mini-bar

to tell us exactly what we were entitled to which again exceeded our expectations as the mini bar usage was included in our room rate

everything even the bar attached had great drinks, coffees etc all very cheap

great location lovely and clean staff were so welcoming and friendly great bar highly recommend

hotel bar is very friendly and with decent prices. evening meal nice

nice little bar attached to hotel

amazing very welcoming and helpful, the hotel is very clean the rooms are spacious and the hotel bar is reasonably priced, location is very good only a minute from the beach

safe, bar and windows that can be opened were all there

the bar was very reasonable in price, and the hotel did offer really nice food

the pool is great with plenty of room to sunbathe and the pool bar serves drinks and snacks all day

the new bar and breakfast area looked great

2nd visit to this hotel. great staff . kat at reception and the two bar staff always good to me

nice rooms and great roof top bar and pool

would have like to see the rooftop bar open in the evening like at primevera park

excellent rooftop with bar and snacks

coffee machine was turned off very early in the hotel bar at night when we wanted a coffee and a brandy could not check in early 3pm only, but if you

bar excellent breakfast, poached eggs, pancakes, omelettes and fried eggs cooked to order very

reception, bar and waiting staff are all wonderful

bar let me have hot water as don't drink

awesome bar staff in the cafe

one member of the bar staff wasn't very friendly. sorry, didn't get her name

breakfast was good and the bar was also vey good

staff in bar on a night were brilliant, had great banter with them

exactly what you expect for price and location, bedrooms are basic but not anything spectacular bar by the pool was great, the staff were very friendly

coffee machine for after evening meal would be an addition, although you can get one at the bar not everybody wants to go to the

please put a tracker on the bar man !

pool, the food was really good with lots of choices and a starter drink for the evening at the bar was

staff throughout hotel helpful when asking for information not a problem language spoken readily, bar staff take pride serving bloddy marys, try

as well as food and drink places all around within walking distance, desert places around and bars and shops, 3 minute walk to the beach, airport shuttle organised, quiet at night, bar at the

down side was trying to find bar staff to serve and get bill, but it is out of season so probably explains why, although quite

the sun terrace at our room. the bar area.

the bar and breakfast room was great too

location in the old town close to the tapas bars, restaurants and shops and sea

from the moment we arrived we were made very welcome, everybody from reception, dining room and bar works so hard to make sure you enjoy your holiday

very nice reading lounge and bar area

brilliant perfect location for me vincents bar 25 walking steps away plus many others the staff helped me out over a problem i had cleans

piano bar in the evening bar prices good.

the bar on the roof was closed but as it was january we accepted this.

lady going into the restaurant singing, sergio in the bar very funny

were very friendly and helpful, food amazing, loved the juice bar at breakfast

rooftop terrace had an amazing view of the beach front however the bar was only open sat,sun and monday,the terrace was on the 7th floor so inconvenient to go all the

and everything the bar staff went above and beyond we truly thank them ud83dude4f

the bar and roof terrace

half board didn t know the bar was open 24/7 same price up the road for half board and entertainment but we were unable to get

facilities in room but we just wanted a cheap break so weren't worried, plus there is a small bar in the lobby where coffee/tea/drinks can be bought

no bar tins of drinks in fridge, breakfast poor, no wifi

there was a lovely bar just down the road which was very welcoming and served great tapas

us loved location 5mins to beech old town 6mins but the nice thing is you donte have to go far bars restaurants show bar just turn left outside hotel just keep walking upwards towards show bar

aff fantastic) / very good a/c location perfect / rooftop bar views superb / room cleaned everyday breakfast

perfect as we love to stroll around the old town enjoying the tapas bars and shops but it was a lovely stroll along levante and poniente beach

staff are so friendly especially the young lady who serves the breakfast and alex on the rooftop bar

close to levante beach, bars and restaurant

location fab hotel, roof terrace bar views are stunning

food selection was ok, roof pool and bar was closed

bar on top terrace was closed so the jacuzzi was unavailable and as this was over 18 area so no

drinks at the bar quite reasonably priced too

the staff were always happy to book us a taxi to the bars and to the airport

the general atmosphere was niceand relaxed.the bar was very cheap

cleanliness, great welcome from hotel, friendly staff, cheap drinks in the hotel bar well maintained

excellent offers at the bar and excellent pool area

, staff were really helpful , evening entertainment in the bar every night, clean and good looking reception area, which carried on all the way through the

small bar with no

me and my friends had drinks at the bar before heading out into the town

excellent host, great bar below apartment, recommended

about the hotel , excellent location , spotlessly clean, good bar , and helpfull staff

dawn couldn't do enough for us nothing was a problem with dawn ud83dude04antoine and clara in the bar were just so obliging i think i have clara's name wrong she is the other bar lady fab staff

to close a door without it banging, even at 4 or 5 in the morning, also, a lot of noise from the bar over the road, opens too

nice bar area and people friendly

the roof pool was beautiful, and had inside and outside seating, and a lovely little bar up there as well

the pool and pool bar were very well run and the lady who ran the bar veronica was very pleasant and looked after the

there wasn't always someone serving in the pool bar which was annoying.

pool bar which is open from 12

quite location slept well the roof swimming pool very nice well maintained, has a small bar good meet up point , room also has air on if needed , a nice stay

bar snack at the pool was poor

all the staff at the bar were very nice

great location. hood good. bar prices very reasonable

bar prices for a hotel very reasonable

location close to the beach, pubs, bars, nightlife

bar and restaurant staff very helpful

bar prices were good and

hospitality was amazing and entertainment at night was great the bar staff where fantastic my wee marieanna loved

pool bar was great, lovely staff and atmosphere

location was perfect, 5 minutes from the beach, evening entertainment was fun and bar prices were not overpriced

bedrooms went with a mate 2 double beds large balcony excellent shower and bathroom the roof top bar with the swimming pool and jacuzzi was fantastic plus a bucket of beer was only 12 euro what

rooftop bar and pool is lovely as it adds a different dimension to staying in benidorm

roof top bar and the swimming pool all rooms clean

little mini bar in room would of been nice but still a lovely room

as room was second floor above downstairs bar it was noisy and could hear music until 2am

spotlessly cleaned, fabulous food, lots to choose from, free wine & water with meals & 50% off bar prices wow, best hotel i've stayed in in benidorm, can't wait to return

no sangria in hotel bar disappointed

outside space was amazing with lots of sun beds and the staff on the bar were really friendly and very welcoming

, room on the small side but only used for sleep free safe in room which was good and the bar area and staff were

the staff were amazing, from check-in, restaurant, bar staff and cleaners

great location, superb facilities including restaurant and bar with a friendly atmosphere

th phone call for service) but when called for service told to go to other bar

signed as open

on rooftop - with bar service

bar was part of the restaurant

have liked for the bar to be open longer - not looking to sit and drink all the time but seemed strange it shut during

and the rooms are fabulous and spotlessly clean, all reception staff are brilliant, also the bar and the lady s who serve breakfast just perfect, a really good choice of breakfast, such a

access by car/taxi is not easy. ordered 2-3 times a tea/coffee in the bar without response.

all the staff from reception to the restaurant and bar and rooms were exceptional

had room service with sandwiches and pastries omg the pastries were to die for plenty in the mini bar chocolates on our pillows every night of which room service turned back for you we ate at the

the staff were exceptional, bar staff around the entertainment/pool were great

way of serving/preparing stopped people being greedy and overeating ud83dude01 a nice fresh salad bar would lovely instead of being pre-prepared on tiny plates

breakfast great choice bar and reception staff very helpful and informative

d often looking a bit dried up)

from the reception, security , bar staff, house keepers

so we preferred the bar late service continental breakfast

doesn t have a pool but doesn t need one due to the location, there is a lovely roof terrace bar open till late which is a perfect spot to enjoy a drink at night

the rooftop bar and cocktails were amazing

the hotel is spotless, all the staff in reception, bars and restaurant are friendly, pleasant and helpful

6th floor rooftop bar open even in mid november, which was also clean & manned all the time

room walk in shower room cleaned every day plenty of toiletries, nice staff there is a small bar and music on some nights spanishy but lots dancing and enjoying it, secure luggage room have

lovely little local tapas bar next to hotel

massive room, good breakfast buffet style. reasonable bar prices

allegedly upgraded last year maybe in lobby or bar but certainly not in room

dirty, furniture old and in bad state, patio door didn t lock properly , aircon broke, rude bar staff and pool area a disgrace , not one sunlounger was fit for purpose the material ones

a bar on the roof would be a fabulous addition but luckily we could go down 7 floors in the lift and

and helpful staff especially ramon and his colleagues at recepcion, upstairs bar and

pool area bar and prices

reception staff were very friendly and helpful and the foyer/bar areas were very nicely designed and attractive

exceptional service, my room was cleaned well and the bar staff are very friendly.

hotel, staff are friendly and extremely helpful, huge rooms, super clean, great little bar area, for the price a brilliant hotel

great little bar by the rooftop swimming pool

room, excellent facilities

the ladies who clean the rooms, reception and the ladies on the bar

didn t have breakfast but did use the bar

a poolside bar and there was no views from rooms

and bar to far apart, had to go down to ground for a drink from roof top pool

price of drinks at the bar quite reasonable too

there was no bar or anywhere to buy drinks but i understand this will be available

in the first floor and the surrounding guest rooms were noisy as was the entertainment in the bar below but otherwise it was okay based upon what was paid for the room

excellent hotel great choice of food reasonable prices at pool bar great location

uble superior), cleanliness, staff, outside areas, entertainment, bar prices - everything

pool was lovely and the poolside bar was excellent, with drinks and food all reasonably priced

pool bar lunch menu limited.

staff were outstanding in all area from the reception staff to housekeeping bar staff and the restaurant staff were first class

juan and wander the bar staff were also great

the pool and bar area was great like being in a leafy garden

& evening meal were very good, the hotel has a good ambience with nice furniture in restaurant & bar areas

the hotel's bar was also a highlight, with expertly crafted cocktails and a cozy atmosphere

the pool bar did not have enough staff to cater for the amount of guests

all staff at bar and restaurant were exceptional

rooms very comfortable (bed and pillows) swimming pool and area around pool excellent and clean

on the seafront great views nice bar area great roof terrace with a pool

the wifi didn t connect in the rooms, however that just meant i had to enjoy the company of the bar staff in the downstairs overall was a fantastic

would be nice be to have some sofas or comfy chairs in bar area

reception and bar staff were helpful and accomodating and made my stay perfect

were wonderful caring and very very helpful the reception staff were extremely acommodating bar staff service was wonderful in all would recommend this hotel to

staff restaurant staff cleaning statt and barstaff all excellent,javi on keyboards great music lounges great but explorers needs a refurb -

the salad bar in the restaurant should be separate to the main meal bar

for us was brilliant,we had the best holiday ever,the staff from the reception ,restaurant, bar and room service are fantastic

great location and fantastic pool and bar area

bar tables were very close together making it difficult to move about

there is a music showroom at the hotel which had some fantastic acts on, and a lovely outside bar at the front of the hotel where snacks and drinks were available for a very reasonable price

location, food , beds , bar & front bar & staff great

seating in bar area in reception.

you was in the hotel be it the restaurant the lovely outdoor bar area or the reception the staff where always friendly and caring this is a lovely hotel and in

staff, comfortable seats and food at outside bar were excellent

restaurant food was excellent in every way bar one - it just wasn't hot enough and neither were the plates

freddie who worked in the bar made our evenings very entertaining he is worth his weight in gold

excellent flow of public areas from reception through to bar and lounge

bar staff very friendly

really appreciate what you did for us :) bar staff were great and really friendly also

great location, friendly staff, attractive hotel and rooms, great bar and pool facilities!

hotel nice staff with added bonus of clean toilet when in western bar as can pop in to hotel

very modern , very clean , very friendly staff especially bar pool area

get from the explorers bar to the tropical lounge you have to walk through an inside smoking

location and a special thanks to marcus our excellent barman in the explorers bar who went above and beyond for us each day and made us feel very

cing) and western bar are within easy walking distance

outside pool was great to watch they all work hard including cleaning staff,catering staff, bar staff in fact the whole experience was amazing & the hotel is in prime

pool side bar staff looked miserable most of time except the girl .

bar facilities were very good

need to venture out the hotel for entertainment, however morgans tavern

the view from the rooftop bar is just incredible

roof top terrace bar closed earlier in the day, which would be great if it was open to slightly later in the evening

we immediately looked for the rooftop bar and were not disappointed

the rooftop bar area was so nice, with amazing views

the downstairs bar had some very crude guests in it and we had to leave 2 nights running

really, the gentleman who sings in outside bar and pool activities, the lady with him was really nice but his manner towards her we did not

it would have been nice to have a sandwich bar at lunch time also with sliced bread and baggettes a suggestion for the pool area would be for

live entertainment was in the terrace bar during the evening

having to walk through bar area from the pool to lifts

excellent , food good bar waiters very good especially karim

pool bar wasn t open and no music around the pool area

one rude bar lady called cata everyone else so mind & friendly

the pool bar was closed

the entertainment in the bar during the day and the happy hours also enjoyed the food for breakfast and

location, bar and music downstairs almost on the street but when doors were closed it was silent

the reception, bar and breakfast room staff all went out of their way to make your stay there as pleasant as

there's a lovely pool area, a rooftop sun terrace and a bar with lots of tables outside

friendly bar staff and good choice of drinks at reasonable prices

service at bar mid morning,

close by centre, staff are great and friendly. bar is so cheap for drinks.

we could book the kettle but there was no coffee or tea. the bar closed at midnight..in spain??

the bar drinks were a little expensive i.e. spirits

room and bar very old fashion and needs updating compared to the rest of the hotel piano room chairs hard

public toilet you have to go to room which is a pain if your in the bar and your on top floor,check in very rushed,young lady on reception should smile a bit more it

program in the daytime although i did not take part so i cannot comment on it, entertainment in bar in the evening quizzes live artist twice a week although that did not include the nights we

only little grumble was the lack of staff in the bar area, in the evenings there was often a queue with only 1 staff member manning the bar

just a pity about the bar staff at night very rude

not fault this hotel, food choices great, staff friendly but not loud, very comfortable lounge & bar,

friendly, helpful waiting, bar and cleaning staff

of smirnoff ice @ over 4 euros one small bottle does seem out of order, given that all other bar prices are so reasonable

down side was they could have done with more staff on at the pool bar as i don t feel it s was staffed enough

inconecting rooms as i have 5 children this was perfect the only one little problem as the mini bar was stocked i did have to empty the fridge as my little ones would of been in heaven and cost

the evening meal, the salad bar was fine but could not say the same for the hot food.

rude bar man on bar in reception no manners and was very rude to english customers especially female

cafeteria was a great addition with plenty of space to sit outside, nice little bar and for us smokers was

only one small critic ini the bar, would have been nice to have our wine in a glass rather than a tumbler, both the red and white

nice bar down stairs swimming pool was open in feb

room, so clean, lovely pool and bar area

great apartment. pool area great bar staff go the extra mile breakfast first class

bar prices reasonable and lovely food

chef that worked in the snack bar outside pool area was brilliant, he was always smiling (not sure of his name) marco was also (-)order taken on a few occasions, this meant we had to keep getting up ourselves and wait at the bar to order our drinks with our meal (+)location ,not far from the restaurants and bars,comfy beds ,great staff,all so helpful and friendly (+)focussed staff from the cleaners through to the restaurant, bar and entertainment (+) clean good bar and super breakfast couldn't ask more (+) kitchen, bar area, pool and toilets very clean (+) the entertainment was also superb each night as was the lovely bar staff, great prices on drinks to as we went half board (-)lifts a bit slow to reach floor 9, poolside bar could of been opened a little earlier. (+)foid was delicious. fantastic pool and bar good entertainment good location

clean great location quick walk to beach/strip but out the way enough at night time with kids will defo return

hotel was clean.restaurant hav good food asortiment for vegetarians and kids.

very poor wifi.

t sure of his name) marco was also brilliant

nice hotel and close to beach and too many restaurants and bar and shop was around hotel the area was perfect i won't forget that for

bar staff were very grumpy

roof top bar is stunning

the roof top bar is amazing, great cocktails and a very chilled vibe

there are plenty of bars & restaurants around

exceptional friendly and efficient staff from reception, restaurant serving staff, bar staff and cleaning lady mary

staff very friendly- especially bar staff service with a smile quiet

bar , entertainment and reception staff are top human beings and love the hotel in general

the pool and bar area

polite staff, spacious comfortable room. great pool and bar that did a fantastic shandy

didn't have any gluten free bar snacks for lunch.

servigroup rialto go above and beyond to ensure all guests have a great holiday the food in the bar and restaurant are good value for money while using decent ingredients

the bar service was a little slow is my only thing.

side compared to others in benidorm, which is wonderful as it means less chaos in the restaurant, bar and pool area

a drink at the bar and not being able to take to the restaurant, this was annoying and odd

bar prices are great and the pool is quiet for a late afternoon dip

the bar closed at night

superb as usual fall asleep to the sound of the sea. best wave edge bar in town

breakfast plenty of choices, we didn t have any other meals but the bar shut early at 8

the bar shut at 8pm

however the staff were happy to make me plain pasta when the choice was limited and the salad bar was good

a poolside bar woud have been nice rather than having to go inside

there was no beetroot on the salad bar which we both thought should have been there

location for our stay close to beach bars resturants and the town centre

gonzalo ocampo top bar man, the main reason why i rebook this hotel every year

friendly girl on bar around the pool

poolside snack bar was perfect for breakfast and for light snacks and drinks during the day if you wanted a day by

some staff could be rude with younger guests

additional bar staff would of been more ideal.

the staff were all fantastic particularly the bar and restaurant staff

good bar service and good atmosphere

loved everyone and everything ud83dudc9c all staff all facilities drinks at the bar was lush clean hotel and friendly staff made us feel welcome thank you to all involved in our

staff were a bit short at the bars

hotel was really good, food was good and the bar

clean hotel and friendly staff made us feel welcome thank you to all involved in our stay banging pool party saturday ud83eudd73

fantastic food very good service excellent staff helpful throughout stay entertainment good bar staff superb great value for

bar staff helpful and friendly

great entertainment in the bar at night

was great, so clean and the view was stunning, the staff were all very nice and the drinks in the bar were lovely and at a cheap price

the bar staff were also very accommodating

also whilst i understand the need for use of cards at the bar area etc, as there was three of us travelling, one was a small child, we were not given 3

especially the waitress in the coffee bar / lounge

antonio, jose and all the bar staff made us feel very welcome, often having a laugh and joke with us and remembering our

fi bar prices a little expensive tea coffee shorts etc paying for

booking the holiday that there was building work being undertaken in the pool area

awesome hotel with a great bar and pool. just a stone throw away from the main strip

the property was clean the pool area was great and the bar staff were really polite

when we drank in the bar the bar tender was personable and pleasant making our experience all the more enjoyable

bar was amazing and the entertainment and kids play area in view is perfect

bar food and drinks a lot better

everything bar the outdoor pool temperature

property is situated in a great location , near to the benidorm palace and a selection of lovely bars and restaurants nearby

rooms, facilities, pools including roof top, food great, enough for every everyone from salad bar to hot plate

staff brilliant, nothing was to much trouble for them, evening entertainment was enjoyable and bar staff and waiters/

the coffee bought from the bar was excellent

great facilities. stayed at the level and the pool area and bar was a great addition to the stay

glasses in the room to have a drink out of the mini bar

i booked full board but you had to pay for drinks and mini bar cost to much

mini bar in the room was empty but this was because of covid rules

poolside bar staff

the odvious shortage of staff specially at the pool bar and the bar in the square bar.excell

the only thing was the bar to hold onto in the bath was loose so my mum felt very nervous having a shower as she is

served in the bar it could be much more efficient

bar by pools not open

the food at the snack bar was out of this world

to the beach ud83cudfd6 quiet end of benidorm on the poniente beach pool bar open for drinks and snacks throughout the day access for people with mobility problems very

the staff was very helpful and friendly, especially elena at the bar who made my stay absolutely amazing

50 into benidorm, there are restaurants and cafe bars within walking distance

restricted bar times, plus the barman could do with smiling now and again

were incredibly helpful, bar staff and restaurant staff were brilliant and room was perfect for my needs

der male) seemed irritable/rude on more than one occasion

waited too long to get two waters at the pool bar with only one person in front of me

rest of the staff mostly the female bar staff,but the worst thing was the standard of the entertainment it was absolutely

poor choice of beers in the bar unless you like spanish lager.

no entertainment in the bar area on the saturday night.

also the bar staff were amazing extremely ambitious in their jobs

the bar also

also the bar food selection and taste was very poor for such a grand hotel

very friendly and helpful especially the young lady behind the bar that walks from benidorm every day there and back as it takes here 3 hours there and back that

bar and staff for evening entertainment at pool was very disappointing it wasn't that busy couldn't

buffet was good, good service, and friendly staff the whole place was very clean bar service across from reception very friendly and

id) chip

it s also great for alcohol in all inclusive as you get a fresh mini bar every day and can take wine back to your room which i ve never known before

the entertainment and only 1 bar staff /ques

drinks red and white wines, as well as local beers even guinness on tap at the bar near the reception

the bar prices including the 15% additional discount on the room card much appreciated

nice rooms . nice pool area with lots of sun beds . liked the british bar .

the views in the rooms were very nice and the view on the sky bar was phenomenal

roof top bar and the views are incredible

comfy beds, good bar prices and service

the bar and restaurant staff were friendly

one of the lifeguards are on the slides was brilliant with the kids

one of the lifeguards are on the slides was brilliant with the kids

pool floor is made of small stones that are rough and ripped half the tow nail off my little girl

great place for kids lots of entertainment