loved the poolside treats and pool restaurant

the spa is perfection

spa facilities inconsistent

we were a couple with 3 kids and it was confortable and efficient for all of us

there wasn't enough for kids to do

everything location pool laundry

pool area also great free parking

put me right next to the laundry and ice machine, the tv did not work at all

and my room was right in front of the pool, ice machine and laundry

liked the rooms were very spacious and the pool was so clean and relaxing and i the laundry area was very helpful

the rooftop pool was unbelievable and we enjoyed it on a daily basis

very quiet, great pool top, nice balcony, spacious.

loved rosa at check in, she accommodated us an early check in.

really good set up for kids

i go out to eat , but some times just warming up some food at night , or before jumping into the pool, would make a difference, thanks a lot

good bar stools

one restaurant/menu. it's good but not do much variety. the gym is on small side

the roof pool area & bar were fabulous, plenty of sun loungers and areas to chill & relax

great for kids

roof pool no access for kids of 11 and 16. min. age is 21.

even had the kids come for a

even had the kids come for a

pool was ok food quality was ok

they over charged us for a pool charge

staff at pool were very helpful. new tea restaurant was good.

big rooms, clean hotel, nice pool

we didn't get a chance to enjoy the pool and jacuzzi because of the restrictions, due to covid19

the breakfast could have been a bit more variety and more continental!

cleanliness of the property, friendly staff, the location, the views, breakfast selections was good

breakfast was very basic and there was no bar or restaurant with the hotel

(fyi- no swimming pool, no room service (+) clean and room service (-)room service was terrible

ffee, fruit, toast, yogurt), just across the causeway from surfside proper

a microwave in the room, a laundry room, a more extensive breakfast) but overall everything was lovely, so no complaints

little boutique hotel with modest breakfast,

this made it easy to enter and leave and the get morning coffee and the nice breakfast

excellent service and delicious breakfast

we absolutely loved the private beach area and that they provide a shuttle there

to get a room with stovetop (for kids meals) but room did not have it

it was really so much fun for the kids location is great near kosher food and shuls we loved that there’s also a shul in the hotel

access to the beach; amenities provided to/fm beach (shuttle; chairs and umbrella at the beach)

we stayed during easter weekend and was surprised by the fun easter activities for kids

couldn't get tv or wifi to work but was only there for a very brief stay.

room service twice per day

the wifi was awful.

the desk staff, servers and bar tender were great

clean rooms. beautifull pool.

the pool area was stunning and very relaxing, and everything was clean and well-maintained

the most immaculately clean hotel i’ve ever stayed in, from my room, to the pool area, to the office

location very good pool very clean and very friendly

the hotel itself is very new and the room, pool, facilities, everything was simply super clean and comfortable and fabulous

is beautiful, great pool areas our kids loved it, close to publix wich is good

the last minute with a sea view on the 10th floor, the only problem, i am so scare of high but my kids like it

was a great location with our young kids

loved that this place has 2pools, a gym, hot tub and beach service

it has great amenities as well with 2 pools, a hot tub, a gym, and a billiards room

pool was great and having easy access to the beach was even better

water gets more shallow after an initial deep part, great for snorkeling/picking seashells with kids

kids and i loved everything about the hotel, we will definitely stay there again, i can’t

pool, beach and locations.

it has a nice pool, although it is a little small and full of kids

sunset view from pool is amazing

pool needs to be more clean

other male guess drinking by pool made several comments to my daughter

with the top lounge and pool area right outside the rooms the atmosphere is inviting and quiet to enjoy

outdoor pool could do with a freshen up.

the gym/fitness centre is pathetic to be frank

the pool on the 3rd floor, bar, room service, bikes, chairs on beach, cleanliness,

late check out - table tennis & games by pool bar.

for a family with kids, this was tough

bar is gone, and they don't serve the homemade potato chips in the bar like last time we were

in the 6th floor you have access to the rooftop pool and the gym

gym and rooftop pool are a plus

had to find a laundry to dry our clothes

one of the reasons we booked this hotel was because of the pool as we traveled with kids

roof top pool was the best

late check out

property is beautiful love the pool behind the ocean to enjoy the pool with that view it’s beautiful ❤️❤️and the hotel

beautiful view and lovely reception staff, great bar and restaurant with again lovely staff.

the restaurant and pool was amazing

took it and claimed we stole coat hangers, ice bucket and champagne glasses, drinks from mini bar (only a empty fridge in the room anyway) we did not

wifi worked well

pool area is nice

the private side parking facing 125th street

lovely people , even the nice fellow who helped with the parking

i liked the location, it was the last room by the parking lot.

were basics missing from the kitchen; pot holders, bakeware, serving spoons, colander, spatula

pool bar staff was amazing thanks maria.

ice in the whole building you have to get it at the pool bar by them in a cup you can t bring your own food or snack into the pool area not even for the

the suite

close enough to enjoy all south beach has to offer, but north enough to take your kids

the pools were great and the adult only pool with bar if you don't want to be around kids was good

super quick wifi, great gym, room was spotless and

beautiful pool, room is clean a d had 1

great views, nice gym, awesome pool and not a busy beach

so much fun for us and the kids every time we

chairs gets removed at 5 pm, also the pool bar closes at 5, maybe because thats when the inside resturant opens, butyou wont walk in

katherine and juan carlos are welcoming and super helpful as well as the pool and beach staff

where nothing exciting, but friendly staff, hotel in a great location, with a bar out by the pool, and the staff set up your beach chair and towel, if you wanna lay by the ocean

great pool bar, fantastic food and easy access to beach.

pool bartender was not friendly or welcoming, and the food was expensive, but otherwise we had only

you can buy laundry powder at the beach club shop and use the machines for

kids were splashing around on other customers, balls were being thrown every where, and there was

room service wasn t available and restaurant did to go only until 6pm

right on the beach and close to 2 kids playgrounds and stores, restaurants

and the nice bar and coffee store to get snacks and breakfast on my way to the beach, loved the beach service,

helpful and kind with kids the rooms in the sorrento building is a good fit for familes and the gym is super nice

bed, swimming pool, sea beach ud83cudf0a ⛱️ and breakfast ud83dudc4c

upon entering the lobby excellent music a nice round bar with wonderful lighting it was just

amazing pool and bar and club

the breakfast was delicious, but liltle expensive . the location is excellent...

the view. pretty poolside and gym.

great restaurants, the lapis spa is a must

breakfast included every day

location, complimentary breakfast, friendly staff, outdoor swimming pool with a view, kitchen appliances in the

bar is inside and there’s a window open on the outside to order food, drinks , and desserts

big room with a full-size kitchen. very close to the beach.

good service, beautiful pool.

the food and bar are amazing

the spa is the perfect way to end a day in the sun

adult pool, bech, breakfast, friebndliness of staff.

spa manager and her entire staff was extremely kind and did everything they could to make me feel

we also chose to have spa treatments, room service and ate in the restaurant one night

friendly, helpful staff clean large room full kitchen in room nice bar in lobby on the beach

there is a store onsite that has anything you need, luggage storage, and a bar if you drink

my room was huge with a full kitchen

spacious room with full kitchen

bar wasn’t full as advertised but the bartender manual did all he could to give us great drinks

i liked everything from the staff to the pool area

was great from the front desk to the aqua staff the bar by the pool was my favorite xavier made the best drinks i enjoyed the private access to the beach

room service. it was quick

laundry room was stinky by clogged drain. parking is very limited and cannot make a reservation.

the wifi connections was horrible horrible

spa closed, but understandable due to covid

the spa was amazing as well

staff at the spa were a bit disdainful making me feel very uncomfortable and forgetting that in the end

me a birthday card and chocolates made my stay more special and the front desk accommodating an early check in

the beach access, chairs, and the courtyard/pool area.

ch as the beach and their pool area) and staff were truly amazing; friendly, service minded and did not hesitate to offer

the beach , the pool & everything

the gym is too small and narrow for this place; it was full andi was not able to train

service at the outdoor bar was occasionally slow

the gym is oddly shaped and a bit cramped

very clean and modern facilities, gym, nice sized pool, very attentive staff

saw many people including myself looking for servers, even going to the beach bar looking to order because no servers in sight for 15-20min

the location is perfect, the pool is great, especially for the kids

was poor, room service offers were very limited and in general service was slow

at 11:01 we received a call to advise we were late checking out and there is a late check out fee

i liked the spa and the friendliness and helpfulness of the staff

the best spa i ever tried in us, you can find everything you need, very comfortable

the spa is awesome

hotel, reatorans pool

a sin to charge hotel guests $45 just to use own spa facilities

no microwave and the pool closes early.

there was a nice pool and the lobby was very close to every room

swimming pool was great and clean

there’s a lovely pool as well

parking, location was fantastic, the pool and art was exceptional and all the staff especially the cuban man at the front desk were all

places to go/eat within walking distance

room service for cleaning coming at 8:55 in the morning, quite early really

beach ran out of chairs/ umbrellas daily gym has a low ceiling and is small which is very strange

places to go/eat within walking distance (with kids in tow) was limited. more beach chairs!

great location and good facilities friendly staff. good breakfast included.

as an add , i would give that spectacular terrace al, beach and pool bar more life , like adding acoustics concerts to the clients and outsiders that want to have

the tiki hut next to the pool is very relaxing and as well the many coconut trees around

pool with perfect chairs, umbrellas and tiki bar

amenities specifically pool and beach amenities were amazing!

right on beach, amazing service, beautiful suite and view. restaurant and bar on site.

to the beach the staff was very friendly at arrival all the way to the time for check out my kids love the fact that they had a workout center and the view of the pool on the rooftop was

heated pool and bar were worth the stay

amazing rooftop pool

first time i didn t use a hotel gym, because it was in the next

i would like to have more tables and chairs at the pool area and more shades.

the first room had a small kitchenette, but lacked a washing machine

i love the bathroom! the kitchen and guest service!

it felt like the room wasn’t very clean, there was finger prints and smudges all over the kitchen and feet prints on our bathroom floor

has everything including laundry and a full kitchen

when he entered my private space unannounced, especially after i heard him on the phone in the kitchen picking up my personal items (specifically, my airpods ) and telling someone, “oh you

breakfast could be upgraded, but for the price they ask it is ok.

we enjoyed our stay with kids

there isn’t much nearby for the kids and the ocean is rough with lots of seaweed on the beach

early check in and late check out

we have some kids in the building but there isn't a pool so they were back and forth from the beach running

wifi connection was not a great

amazing pool, well maintained and clean with all around a nice tropical garden

the checking process was excellent and we took advantage of their spa for an awesome massage

the rooftop pool and the customer service.

i waited hours for a laundry bag, and over an hour for a pen yes, a pen

pool water was too warm and the pool and hot tub could have been a little cleaner and had better

stay in the hotel pool after we checked out and provided us with a room to shower in because the gym shower was going through maintenance

for a family with kids, not having a place where to have breakfast at the hotel was extremely inconvenient

the staff was friendly and the wifi was working perfectly

room service and the cleaning staff were friendly

the whole building smells good and the pool looks like a private tub

room if you have troubles with sleep (or if you love silence), you can hear the music from the bar until 1 am

pool is tiny, no hot tub

pool

7 booked 2 rooms (the collin suites #313 and #315) next to each other & were close to the splash pool

very very bad housekeeping, room service, bellman, and valet

beautiful facility, nice gym

the pool

the location, the staff, the service, the pool, the smiles.

close to the beach nice view from the room great gym open 24/7

nice, small pool which the kids used on the morning before check out

great location and decor. staff were great and very patient with our kids.

shower was great and the wifi worked, what's not to like

the cat moved in but by the second day of our stay we found out that the full room service

pool, perfect for the kids