even the guys at the pool were awesome

the friendly staff and the bar that was available.

provided very poor wifi

t like 46$ per night valet service,i don t like that the hotel was a pet friendly hotel(my fault for not

who had an issue with her reservation, max was so helpful and very nice, roshia in the restaurant/bar area was

we did room service for diner, and the meal was exceptional !

the pool, the food, the cocktails, the spa, the view from my room.

tiki bar closes early

from the greeters and valet to the relaxing spa and housekeeping was spectacular

especially room service

beautiful lobby and pool area. market table breakfast was amazing. service was outstanding.

one minor issue was the quality of the food from the room service

kids should stay in kids' pools not suppose to enter adult pool

size was very small for a 5 star hotel, the room service menu is tiny and extremely limited, and the front desk

from cleanliness, comfort, location, staff, food, pool, beach, entertainment, gym, ice rink and even bowling

unnecessary hassle at checkin felt like they wanted to pressure us into paying for our kids

breakfast 10 out of 10

the pool was heated and a good size, the facilities were gorgeous, and the food was amazing as well

great location and good facilities friendly staff. good breakfast included.

wish it had a jacuzzi spa around the pool area for chilling evenings and a better package for kids meals on nye

suite was mediocre, noise air con all time, kids screaming on the corridor, the suite they gave me was not the

deocoratation of hotel proximity to beach bar and restaurant lifts balcony view bathroom layout of room friendly

the gym - is very poor

fantastic suite, pool, beach and restaurants

the spa and there was amazing and also and there was a place for oxygen treatment and heath

nice staff, free chairs, umbrellas and beach towels. good breakfast, free airport shuttle.

there isn t much nearby for the kids and the ocean is rough with lots of seaweed on the beach

the rooms are always fresh & clean, it's a great location and the free breakfast is super

a little uncomfy, wifi was weak at best

kids running up and down the hall.

night shift staff was kind of rude as well as the people working in the kitchen

great staff and great room service.

gym was very basic.

food great , pool clean, great hospitality!

is no room service from restaurant or if you are looking to get a cutlery

we had lunch at the bar by the pools every day while we were here

i really loved that they had liquor/drinks and food service while sitting on the beach and or pool

check your bill, as it charged me for in-room service over 200$ , because it registered putting a bottle of

the location and the pool and bar setup outside, the lobby was amazing as well

no laundry

we ordered room service the wings weren't warm plus me and my spouse got sick

the pool was incredible, food was great and the beds comfortable

very clean and the gym was fully equipped

likely because of the pandemic but room service was pick-up in the lobby.

the adult pool was not heated therefore we had to stay in the kids pool.

suite room was very large and nicely set up with a well supplied kitchen

but we did have a full kitchen but we didn t feel like going to the store and did not feel like cooking

much space - well appointed kitchen & laundry facilities too lift is always nice

friendly, helpful staff clean large room full kitchen in room nice bar in lobby on the beach

away it was the best place to pick from the room to the beach access to the food to the inside bar all was

the fold out sofa bed was just awful uncomfortable the bar poked up through the thin mattress

on reception were pretty indifferent - told them someone in the laundry had removed my wash from the dryer and

room service came in our room while we were gone even with the door sign up

and i had brought my own cleaning supplies anyway to make the room “safe” for me and my kids from covid

room service. it was quick

nice pool, you get 2 sun chairs on the beach, close to the beach (400m), nice lobby, fast wifi

pool floor is sharp and my kids feet got scrapes from ground

food, helpful stuff, clean rooms, quiet rooms, very good location, swimming pool, very good food

i wish that pool/spa was open later.

the staff was friendly and the wifi was working perfectly

room, grounds, pool and restaurants all top notch :) can't wait to come back

very pet friendly as well

lost my laundry and once found two days later promised to deliver it to my new location, but nothing was

beautiful rooms and lobby, fantastic gym and pretty pools and beach

beautiful hotel just by the beach with great kids club and really good roof top restaurant

staff were very polite, great location and the bar was very nice

restaurant inside recently closed and the bar was not open much while we were there

7 booked 2 rooms (the collin suites #313 and #315) next to each other & were close to the splash pool

pool is tiny, no hot tub

about the 3rd floor area starting with our beautiful suite, outdoor lounging areas, and infinity pool

beautiful facility, nice gym

pool area is gorgeous but turning the music down a few decibels, no matter how hip it seems, would

gym was missing small items, dumbbells and strap handles.

room service is poor

even for room service, i had to call external no

beautiful and access to the beach and the amazing pool was so perfect

drinks on the bar could be better

wish they had room

door lock, shower faucet so tight , hard to open for kids , they valet parking refused to park 12 sitters van,

wifi connection with a complicated password system, which requires log in from time to time.

we loved the small intimate vibe, the pool was a dream and the amenities of the bar and on-site restaurant were

would have been nice to have a bigger gym with daylight and bikes were expensive.

closes @6 pm, kid was disappointed golf card supposedly was not charged or the staff simply did not feel like

shower was great and the wifi worked, what's not to like

there were kids swimming in the pool with diapers on as well the umbrellas at the pool are broken

laundry rates were extortionate and the parking situation is also overly expensive

gym was closed during my time and everything is far apart from each other such as the pool,

the rooftop pool

very comfortable and modern hotel. i really highlight the 24 hour attention and the pool

the elevator, the pool rooftop,the restaurants and the gym were also great perks

the view. pretty poolside and gym.

great restaurants, the lapis spa is a must

the wifi wasn't good in the room

wifi was high speed

pet friendly #1

skinny tall black guy help me set up the champagne and chocolate strawberry and petals i

the pool was amazing and the heated pool

pool wasn t open

clean , quiet and close to beach . rooftop pool was fantastic.

only bad thing is at breakfast there was a super rude waiter

hotel and the pool area was nice and clean

the only thing i would recommend is room service

lukewarm water on the spa tub was the hottest option, the receptionist that greeted us was not sympathetic at

dirty and dusty plants is a huge pet peeve

pool area was great, but if you want any shade bring your own umbrella or get there early to

the rooms are big, two bathrooms, fully equipped kitchen, washing machine, dryer - all there

in the kitchen no possibility to cook

room amenities, rooftop bar and pool, location

i appreciated that this is an adults only hotel

rooms were small and drinks at the pool quite expensive and not great

the pool area had a nice view

clean hair all over the floor and the room service workers are so loud talking outside my room do not take a

the setai has great breakfasts and room service and service on the beach

full pool area no kids pool for real swimmer under 16 my 11 years old daughter couldn’t swim and had just to

pool, location and cleanliness

the fact you have to walk thru the restaurant with pool and beach clothes

excellent breakfast, friendly staff, nice decor.

the room service was the best i ve had

than anticipated, didn't leave for a couple of days as it has so many amenities (multiple pools, gym, beach bar

the spa is very very busy, book your appointment in advance

the hotel very nice clean and huge! plenty of pool space 11 pools

the hotel have 7 pools and so many places to sit pool staff are very helpful and kind with kids the rooms in

no early check in

hotel was effortlessly accommodating for an early check in

was definitely the best, we went to wedding anniversary vacation and they provided for us early check in, helped

breakfast great

at this hotel soon very short ways to the convention center 1 - 2 minutes walk, there is also a golf care service

the breakfast menu needs more simple options like a continental breakfast and kids menu

great girl at the pool bar

the service for breakfast was a-little slower then usual, they only had two services so that was

everything! mainly the pool & barud83dude03

that was a bummer for me and the kids

we used the pool daily and loved the beach chair vouchers

the bar and restaurant were great and the pool was never too busy

kitchen and bathroom in the suite would need some renovation, but nothing major

times before one of my favorite hotels in miami and the price is always reasonable, also got a late check out

great pool area and beautiful beach

the downstairs bar played extremely loud music every night. it threw off the ambiance

), clean room, wonderful pool for adults & splash pool for kids, and neat chic vibe

the pool staff was so helpful and nice

booked rm in april and inquired about early check in

small elevator (only big enough for two adults , or 4 kids , the fact that we had to go to front desk for ice

problem with getting back laundry. was not registered in the hotel so no follow up.

the bar was limited and no food was available apart from vending machines in the pool/ bar area.

the breakfast was outside the hotel but good quality

the room service charges were high and the buffet line breakfast was mediocre yet pricey.

clean, great gym!!

aesop soaps, minibar quality, boutique style, free bikes, great room service, car service - all the extras

the work out room and spa were out of service due to hurricane damage

wifi was perfect

housekeeping, breakfast

didn t like that the spa amenities were not included for guests, but were included for nobu hotel guests

room service stopped at 11pm

room i stayed in i was able to see both the bay and the ocean as well as the layout of all of the pools

wonderful amenities complete with two pools and two hot tubs, luxurious spa facilities located within the hotel

we go down it was complete chaos and i had to wait close to an hour to get my car with two young kids

no breakfast inside the hotel but the breakfast in the restaurant at the beach was breathtaking

broke down multiple times 2- there was a line for our check-out which took us about 20 min 3- room service

great restaurants and gym equipment

the breakfast and dinner amazing (nobu)

the pool and a short walk to the beach.heidi and the staff were excellent.

breakfast!!

from the front desk to the breakfast area - the whole team was wonderful :) hotel was also very clean

there is no swimming pool or sun terrace at this hotel

amazing rooftop pool

excellent location. room with massive balcony. good wifi. lovely roof top swimming pool.

price for parking. side bar was closed.c

also ordered room service at the restaurant downstairs

loved the rooftop pool with the free water which had fresh fruit in it, yum yum

little gym is great!

the pool was tiny and the bar on the rooftop wasn't open.

pool area wasn t good at all and the shower didn t have a divider so water wouldn t run all

separate bathroom : it is open and in front of the small kitchen

you re a person that likes room service or fresh coffee there isn t any of that

pool under repair, so had to use hotel across the street (nice, but

gym, it is not a gym as such towel guys at the pool and at the beach were moody and not welcoming

long pool was ice cold. no gym facilities.

all via room service which worked only 7am to 10pm :/ i do not recommend this hotel to travelers with

loved the adults only

wifi did not always work v well hall/lifts can use a renovation

t working in my room but as far as that it was great just a bit pricey would at least have a mini bar for the

more secure wifi network would be one area of improvement

need to have the coffee bar available on room service with breakfast orders

and diverse art, very friendly and accomodating staff, great pool for the kids, excellent value for money

all amenities functioned pretty well, great a/c, strong wifi, hot shower, etc

it had no laundry, no restaurant or room service, the hotel is a bit tired

the wifi connection was veeery good, i had just trouble with access to my cloud storages at dropbox and

the bar was not very inviting.

offered beach towels, nice lobby and a small yet functioning gym

the hotel has a beautiful art deco feel with a unique pool that goes to 8 feet

wifi was patchy

room service food was subpar and very expensive

was a nice property but could use any spa facilities with a fee saunas and steam, which was weird

gym amendments

kelly at the pool was great as well

had a swimming pool which my kids loved

the restaurant downstairs was also amazing, they give you a 15% discount on your bill for dinner, breakfast,

modern and comfortable hotel, beautiful and spacious room, nice swimming pool area and friendly staff, great

outlets by pool for phone

the staff was so fun and friendly and the food was all great from breakfast to dinner

wifi was provided all over the hotel and worked well

wifi was pretty bad. barely had any signals

excellent facilities such as pool, gym, and cabanas

pool spa and location was the highlight

hotel extra charges for everything: using the wifi, using its beach and so

beach front great view good room service

wifi in common areas is working very bad

the pools were great and the adult only pool with bar if you don't want to be around kids was good

pools, 1 adult, 1 all heated, 1 all cool games for kids to play near pool pool was super shaded with palmtrees

too pricey kids had sand in their beds before using them better coffee in room and in lobby would be nice

was nice, enjoyed the gym and rooms were a nice modern standard

accommodated our early check in for which we were very grateful

wifi wasn t working properly and the technician wasn t very helpful.

the rooftop pool was also a cool spot to hang out and soak up the sun

the wifi didn't work for the playstation lol.

there is a pool, a laundry room, a fully equipped kitchen, and great common areas for both relaxing and working

the pool is great it was baking hot weather

there's a shared kitchen that you can use to prepare your meals

beach area, espanola way spacious room with comfortable beds secured entrance with keypad good wifi clean and

pool dirty, no service at desk

space and the gym facility

beach, location, price, employees (heidi, manny). gym is good, but not great

have a menu in the room for room service

mini bar senses that you removed a bottle and charges it to your room even if you put it back

also, it would be ideal if the pool could stay open a bit longer

booked the room for 3 adults and 2 kids and paid the high price for what we thought would be a spacious room

kitchen with plug in stove top and microwave, however our microwave stopped working

the staff and the location of the pool

bottle of cooking oil or butter would be helpful in kitchen

great location. love that it offers beach shuttle. the rooftop pool is great.

poor wifi connection (travel-work type of a trip and this was not good), double booked my credit card

the hotel had a problem with the wifi and tv which the andrew went to great pains to resolve.

there are 7 adults and 7 kids mostly preteens

the gym was excellent

enjoyed the top pool area

created difficulties with room service

staff was great especially mike at the bar and sandy at the lobby.

we liked the pool a lot

breakfast also hot and fresh and had variety

is for 2 people but we have 2 kids with us so i guess they don’t eat

great breakfast for free. welcome drinks at the bar. rooftop pool was nice ud83dude0c

was fridge, safe, gardrobe room, big screen tv, hair dryer, daily cleaning, good wifi, welcome drink and pool

one lovely woman on reception helped us with late check out. breakfast was okay. great location.

carlos behind the bar was also ace, so a big thanks to the

lots of bottled water upon request, pool attendant elliott was so friendly with the kids

the wifi works

rooftop pool is in the adjacent apartment/hotel but convenient

all in all, wouldn t recommended this hotel if you have kids or if you want certainty about hotel facilities

room is small the personnel is lazy and when you need a late check out well you have to wake up at 7 am to be

especially with 4 kids and luggage was not given special accommodations to rectify non working elevator

perfect spot for a vacation with kids