no lifeguards at pool

yummy food, inside bar should have nuts or some small snack type foods to enjoy with a drink

not enviromental friendly. they use too many disposable plates and bags in the pool restaurant.

very clean, room service was great- fast and good food.

loved the gym , the pool and such a beautiful hotel

didn't like that room service didn't clean our room saturday morning

needs additional laundry facilities.

the pool area was particularly pleasant in the

bed comfy pool nice check in and weigh bags

i would have loved for the swimming pool to be open later.

the kitchen is fully equipped with everything you need

also lacked, just like the other room, a washing machine, however we were offered free of charge laundry service

beautiful living area, bathroom, and kitchen

is not a hotel: no 24 hours reception, no room service

wifi was not offered

the restaurant and bar on property was bare.

the pool closes very early for summer vacations, at 6 pm.

and it is basically all kids at the pool, so it s not quiet and relaxing

the tiki hut next to the pool is very relaxing and as well the many coconut trees around

customer service of the staff in the kitchen, and at the beach

loved that we were able to have a late check out at 12:30pm and we received complimentary 45 minutes in a cabana

kids club amazing

a special mention to maria at the omelet station during breakfast she was fantastic and vladimir, who assisted

kids world, play station are great

we did not use the on-site restaurants nor the spa/gym

a spotless room with kitchen and spectacular view

great breakfast and bar at the pool floor

big room with a full-size kitchen. very close to the beach.

pool is beautiful with a nice view of the beach and other hotel beautiful hotels

my room was the king suit so there was even a kitchen to cook

the restaurants there should have more healthy/ vegan options on the menu, especially for the kids and the

only complaint, sun is blocked on beach and pool due to high rise hotels. lose sun early, 3-4 pm

we also chose to have spa treatments, room service and ate in the restaurant one night

we loved hanging out with franco at the pool bar

spa manager and her entire staff was extremely kind and did everything they could to make me feel

hotel fee for a spa was too high for the type of facility

good location and nice beach. 2 bed room suite with kitchen is very good for family

laundry free of charge, it had next to my room, private

kitchen needs updated

location. pool and beach access. super professional

room is missing basic kitchen cover such as bottle openner

i liked that the room had a kitchen and i could have my favorite breakfast without leaving the room

were upgraded to a one bedroom apartment, which had everything we needed: 2 balconies, kitchen with dishwasher

katherine and juan carlos are welcoming and super helpful as well as the pool and beach staff

this is not surprising given how much laundry they must be dealing with and how they contract their laundry

didn t like the waiting time to take the elevator , drinks and food a little pricey by the pool

didn't get the room i reserved for which was a little disappointing and the wifi did not work at first i thought

awesome view from room, nice pool and service

i'd honestly say if you're traveling with kids or any elderly this could be a deal breaker because who wants

pool closes at 7pm

location is great and the pool and privet beach are great

the beach , pool ,new rooms

the room was very comfortable, but i would add a shelf on top of the hanging bar because there is no real closet

the pool area and beach are amazing

get a chair with umbrella at the pool for which they don t charge & go back & forth to the pool

there's a bar at the pool that serves food but only ever has one person working there

the rooms were nice and clean. there was a very nice view. the pool was wonderful.

i did like the location. the pool area and gym area were nice. some of the valet staff were cool

my kids was sweating and suffering, and me and my wife as well

outdoor pool is beautiful with lots of great lounge areas

rooms have a small kitchen, plenty of storage and a good veranda with views of the canal

pool and pool bar were top knot has

we did the daily amenities which included all sorts of snacks which the kids loved

nice room size very friendly staff at checkin desk beautiful pool and pool area

seemed like a party place not great for kids in evening but good in the morning

gym was satisfactory

room service took long and they charge you for internet plus the fees were constant and they

we wanted to share our special place with our kids

pool area, staff are always nice.

the lobby and the gym are very modern and spacious

nice swimming pool thank you

the only problem with this, is the location makes parking very limited.

parking around the building is so much better, the pool is nice and clean, the rooms are super comfortable, big

there was also a nicely sized desk along with a kitchen area that

the full kitchen is nice

parking was a little challenging

wifi didn't work properly.

had an issue being right next to staff maintenance room (laundry)

wifi never worked . tv has outdated input options

oh no kitchen or mini set

not a lot of easy parking, but where we did park, it was close to our door.

but when we came they upgraded us to take a bigger place that had 2 bedrooms, a living room, a kitchen, and a

the owner was nice and parking next to the room

was amazing from the great room to the great service to the view by the pool and sounds of the waterfall

wifi was weak

even the other guests were warm and welcoming as we walked passed the pool to get to the room

the parking area was a little tight

wifi inside room, some kitchen equipment like cups, spoons, a water kettle would be great

the wifi the last night the ac froze up and they moved me next door at 11:30 pm! what service!

the pool,rooms were clean and a very respectful staff.

t work for hours until a man came and fixed it, pool had trash floating in it, when i tried to get required cash

pool looked good

they didn t tell me wifi password

have no choice but to compliment the best thing about the facility which was the pool as it was the one thing

lovely staff, clean pool, pretty courtyard environment. convenient location for my needs on us1.

has coffee maker and refrig/kitchenette

the bathroom is very dirty (strands of hair, toilet), the kitchen sink was leaking and pool is there was no

room was very nice sized with a big kitchen, walk-in closet, and separate bedroom

like is i chose the courtyard property, one line and it wasn't what i thought it was with the pool area when i

location, very convenient rooms with nice kitchen, sleeping sofa in addition to the double bed, and strong air

we even caught a film at the cozy cinema paradiso the beach is a short drive and public parking garages are

pool area and quiet, shuttle service to the beach

spa pool and garden. central location. unit has everything you need.

location was so close to everything like the mall & the beach, the beds were so comfortable & the wifi was

2 huge flat screen tv's - location (walking distance to many good bars/restaurants) - stunning pool area - very

the apartment number 11 was dirty and wifi was acking up and shower was flooded with water take forever to leave

if you want to do laundry on site bring quarters it is 1

also dresser drawers not completely cleaned out, as well as kitchen (from previous guests)

late check out, very clean, nice and easy check in/out

truly pet friendly which is a big plus from my standpoint

tight parking. glad we got there early.

kitchen was stocked well

accommodate early check in when

due to covid there is no room service or cleaning which sucks

code not given for gym

no room service. restaurant takes a while to come with your food.

hotel had a lovely rooftop bar and restaurant

the roof top bar was under construction

chairs, umbrella, cooler, towels, beach toys for kids, free bikes and reasonable parking fees

each room has a full kitchen and tropical patio out back that i took full advantage of; grilling steaks and

beach toys for kids were free to use which was a bonus for our 2 little

close to boardwalk, access to laundry, nice shaded backyard excellent bed in the master

beach, fun environment with bar as part of villa, great hosts, clean apartment, fully functional kitchen

pet friendly

also seems like the laundry room machines would run at night at times while i was sleeping, and a couple next

lighting in my room was very dim in the kitchen/dining area

nearby taco bar is a great place to grab late-night food and drinks

parking is expensive, room a bit damp and smelly, wifi didn't work in the room.

the pullout for the kids had 2 full individual beds which was great

too bad the pool is on that side because the noise makes it difficult to relax poolside when the kids want to

the kids too

the pool needs some remodeling

the pool was a little small.

a little of paint to the room would be a plus and the kitchen has almost no supplies for you to cook

location, great staff, clean, comfortable rooms, full kitchen.

corner rooms have kitchen and pullout bed

wifi could've been better but i would have booked this place just for the aformentioned perks.

free parking on the back

the rooftop bar and lounge

kitchen not equipped at all

better than expected! ideal location. huge rooms. fantastic roof top bar and pool.

furniture is outdated and the kitchen utencils are limited.

the room was huge with a kitchen and multiple rooms

they put a family in a room that s not suitable for kids if the booking clearly stated a child will be in

fact that there was an arcade for the kids instead of a casino

lots of people were not following pool and jacuzzi rules - kids were running unattained, with food, trashing

great kitchen, but in order to be able to cook you need to buy lots of things as cutting board, knives

they put a family in a room that’s not suitable for kids if the booking clearly stated a child will be in

only one pool no 24 hour room service

ok but not great for the price paid, beach was dirty/smelly (not the hotel's fault, but still), pool restaurant

very small fitness center

it would be nice if there was more than one restaurant and perhaps a lobby bar for drinks.

- one night i ordered room service & they completely forgot about it

also very good wifi and convenient parking

good wifi

free wifi

wifi was down on three of four days

free parking, wifi and chairs with umbrella

the wifi never failed us

small kitchen area tucked in one side of the room; flatware, toaster, coffee maker, frig, hot plate,

had a great little 1/2 kitchen with coffee maker, microwave, refrigerator, and hot plate

weak wifi

it has a small kitchen area to store food for meals in each room, a refrigerator etc

no room service that i know of

pools are relaxing and the adult pool on the 11th floor is a great

everyone enjoyed the tiki bar and the pool and hot tub

asked for early check in

very bad wifi- service there! other than that, it was perfect!

wifi no parking the ac was very loud that i couldn t even sleep and broke in the day before i

the wifi is virtually non-existent

parking

the staff friendly and the parking was near the front door.

i was able to connect the hotel wifi but there was no internet connected

the small kitchen was great

the rooms are oversized, comfortable and have a great kitchen

picnic table just outside the rooms made it very convenient with the kids

picnic table just outside the rooms made it very convenient with the kids

cleanness, beach front, space. the kids said “wow! area amenities.

we should have been told where to find a pool at the time of check in

management - no longer have beach chairs or kitchen utensils during my stay, i found the property grounds to be

wifi, better sofa bed, a/c too noisy

no pool on this hotels property

breakfast was horrible, for the amount of money they charge, for parking fee, amenities fee, resort

kitchen appliances rusted and not clean

breakfast is from 8-9am (for 10 motels together) instead how website said 8-10am

last thing: breakfast is not as on website 8-10am, it is only 8-9am and they serve breakfast for 10 motels not

breakfast in the other building, very unsafe to reach because of the traffic

offer free rentals of bike, beach chairs and lounger, floats, laundry with w/d, rental comes with microwave,

nice outdoor seating area and free bikes, laundry facilities, kitchen was equipped correctly with all your

wifi is ok

also our room had kitchen utensils, but only a microwave, not a stove top to cook on

wifi was excellent as well

the pool was great

no hand towels in the bathroom, the kitchen had no dishtowels or dishrags, or sponge to wash with

pool was dirty and was not cleaned until the day we were leaving

free breakfast was a great touch

the breakfast was a little weak even for a continental but it served its purpose.

only negative was no pool at my location but there was other to use at their other properties.

on check out the same problem long waite and people complaining of rooms ,pool not clean

the breakfast was subpar

room had electronic key and wifi was sufficient

much nasty sand all over in room , people were so rude there and also no working laundry or washing machine that

and the continental breakfast as well

rooms the location the atmosphere to two steps away from the beach and two steps away from the poolsand my refund

for me breakfast should include more meat bacan etc fried eggs

for breakfast there was only hard boiled eggs

great location, fully equipped kitchen. we will definetely come back to this place.

internet, wifi, tv didn t have signal

the place could have had a pool.

time to close the breakfast area

it was cozy and it had mini kitchen.

breakfast lady horrible actitud!!!!!

the pool is great-- large and we were able to swim laps even thought it's not necessarily designed for

easy access to the beach and pool

wifi poor signal on floor 4th

found a couple of cockroachs in the lower level where the gym is located.

swimming pool and beach wasn’t good for kids.

place to stay, breakfast is always on point, wilson at the front desk is always so helpful

pool area, close to ocean

the facilities, the kitchen, refrigerator. the oven it was a little bit old

the don't give me my room keys, bathroom door no close, roaches in the kitchen, we was without light for more

kitchen, location

the breakfast only because i got there late maybe

location location location and pool

location hotel was low key right on the boardwalk free use of bicycles full kitchen and 2 bathrooms in our room

utensils and the front desk lady just shook her head no we don t have i ll have to go to the kitchen

when i was getting the free breakfast too, the lady attending had so much attitude for no reason

long check in wait, breakfast was obsolete. no coffee left

the pools are always clean and the breakfast is great, small but great.

it was a great stay, the room had everything needed, kitchen, nice sized bathroom, large closet and comfy bed

we rented a queen and were given a king with kitchen

recommendation where to park safely, kitchen, big tv, fan, parking for 18$ due 2 at the beach-->it's ok

full kitchen, couch, comfy king bed

being on an end unit, the wifi was not accessible from inside the room

you need to request for kitchen items and office is always super packed

cockrouch in the kitchen

breakfast was ready and very well organized

everything.. but location & tiki bar were my favourites!!

kids outside past midnight screaming

liked having a kitchen in the room so we could make our coffee and not have to eat every meal out

good location to the see. nice tiki bar and excellent staff.

wifi is adequate too

their is no pool at this property you would have to drive to other properties they own to use the pool

i have a until saturday july 22nd and if my husband goes to get the breakfast, the personnel at the kitchen

breakfast was nice

the breakfast was rather disappointing

have a until saturday july 22nd and if my husband goes to get the breakfast, the personnel at the kitchen

beautiful room with kitchenette

directly at the beach but still very quiet. very clean. private parking in front of the house.

excellent location with parking outside the property included

kitchen could ve been more equipped there wasn t a toasted and an outside grill would ve

location and parking

the pool staff was absolutely amazing

pool was ok food quality was ok

for example- mixed drinks by the pool are very weak, and require a double shot which they then charge for

even had the kids come for a

gym is too small and it was very crowded there

the room service menu is all very heavy and could use a few lighter options added

and kitchen and room service closed at know where to eat lights out

no room service

no breakfast option offered to me.

bacon was out of this world. smoked salmon and bagels too. loved breakfast.

room service was terrible

little boutique hotel with modest breakfast, (coffee, fruit, toast, yogurt), just across the causeway from

i didn t eat breakfast.

this made it easy to enter and leave and the get morning coffee and the nice breakfast

a continental breakfast it was excellent

also the breakfast was really good

kids on my floor was crying and yelling throughout the night however i realize that had nothing to

your website says laundry service available

pool, jacuzzi, gym - great amenities for guests

breakfast was horrible

the staff was amazing and pool was excellent

good breakfast

location, best in miami, great facilities, great perks like gym, kayaks, bikes

the kosher breakfast was amazing!!

in the room, there was actually a small kitchenette (microwave, sink and counter) but i was surprised there