particularly the restaurant staff, breakfasts were amazing, bathrooms great, nice pool area

- one night i ordered room service & they completely forgot about it

only one pool no 24 hour room service

very small fitness center

great pool, beautiful rooms

especially the side elevator, and the gym side of the lobby and underground floors

fantastic breakfast in magnificent location beside the pool looking out to sea...

really didn't think a bay view was possible, but low and behold, there is a bay view and my kids ended up loving

good wifi for video calls

the hotel pool was perfect too

for example- mixed drinks by the pool are very weak, and require a double shot which they then charge for

i had room service only because i was ill. the prices for room service are beyond ridiculous

everything, from a glass of champagne on reception upon the check in to free room upgrade, to pool, sea,

carpet was not vacuumed daily 4) aluminum cover around sink plumbing fell off 5) had to request room service to

gym is too small and it was very crowded there

you have to pay for the gym even if you dont use it, you pay for a hot tub which is broken, and wifi which is

for a family with small kids, the pool is great

big rooms, clean hotel, nice pool

the wifi worked very well

couldn't check in until 4pm when i clearly had a early check in my bags were threw in the closed and my suitcase

a microwave in the room, a laundry room, a more extensive breakfast) but overall everything was lovely, so no

beautiful room and good breakfast

a continental breakfast it was excellent

little boutique hotel with modest breakfast, (coffee, fruit, toast, yogurt), just across the causeway from

everything was excelent - nice people, good breakfast, happy hour with wine, safe area.

great beachfront hotel and pool overlooking the beach with an extra

3 adults and we had kids from age 2 to 15 and everyone loved it

roof pool no access for kids of 11 and 16. min. age is 21.

very nice hotel clean not crowded area good for families with kids nice sky bar

it was great both room service and the restaurant

so when you get there with your 3 little kids

pools ( clean , not crowded , specious pool area, great for people with kids) two bathrooms in regular room ,

comfortable room very spacious and well appointed. allowed early check in

beach was right outside the hotel, many pools even on rooftop

the location was perfect and my kids loved the hammocks.

good breakfast

pool, super clean facility, spacey room, great service, provide free water bottles , provide shuttle to the

we loved the shuttle service to the beach

breakfast was amazing and great variety pool is immaculate stunning view

the gym could do with a touch up, breakfast was a little overcrowded.

the only draw back was the wifi connection was very poor

the gym is too basic, it should have more equipment.

i liked how the rooms have a mini kitchen in them and the internet tv

rooms clean lined the 1bedroom suite with kitchen roof top pool very nice breakfast was great

the pool area is not as nice as i thought & there is no true bar at the pool it is inside before you get to

loved the poolside treats and pool restaurant

the breakfast service was confuse and slow

perfect. the view of the room is awesome! and the hotel is very pet-friendly

the restaurant and bar is the original building from 1930

room service which we tried 2 times was absolutely horrible

close to the beach, about two blocks and included free parking

us right away, our room was like an apartment just without the stove, we had a fridge, microwave, kitchen sink

put me right next to the laundry and ice machine, the tv did not work at all

laundry on site

clean, quiet, close to the beach and good wifi.

the pool bar is lovely but they add a 20% service charge onto everything even when you are getting it

the hotel gave a free pass to a nice gym across the street and i had the best workouts ive ever had while on

location is great and the pool and privet beach are great

the room was very comfortable, but i would add a shelf on top of the hanging bar because there is no real closet

the pool area and beach are amazing

wifi worked well

good fast wifi, clean and pleasant staff.

the raccoon out by the pool area

liked the location and amenities of the hotel, including the swimming pool, gym and free parking

pool area is nice

location very good pool very clean and very friendly

the hotel itself is very new and the room, pool, facilities, everything was simply super clean and comfortable

clean rooms. beautifull pool.

the pool area was stunning and very relaxing, and everything was clean and well-maintained

wifi was strong and consistent

room service brought me a bottle of wine, with no opener

hit or miss wifi

clean, nice staff, great restaurant, clean pool and the service to the beach was amazing

the kitchen had everything we needed and the beds were super comfy

were upgraded to a one bedroom apartment, which had everything we needed: 2 balconies, kitchen with dishwasher

kitchen need more stuff to cook, lo stay more confortabilly

hotel needs updating, everything costs a lot, food is over priced, no room service or free breakfast, resort

soraya in the spa is amazing! best spa day ever!

the price for the room service is good

one and only sharpish kitchen knife was old, dull and broken (dangerous)

from the welcoming staff to the complimentary cocktail to the 9th floor breakfast by the pool with a view

breakfast has a variety of options i felt like i was on a cruise ship buffet

the lobby is dull, no bar in the room

for breakfast brandon and kimberly and melissa stood out

breakfast, kitchen in the room, laundry on premises, helpfull staff

thought the spa services extraordinarily costly

pools, pool staff were very helpful, love that there are staff to set you up at the pool and beach

have a better pool for families didn't quite have clear if there was a better option for a family of 5 with

chair at the pool area and beach are complementary

the spa is the perfect way to end a day in the sun

always a pool towel for us or beach towel- we would love to come back and try the restaurants and spa on site

kids area was great. huge rooms. amazing views and really nice staff. i would return for sure.

great breakfast, hotel employees go above and beyond to make your stay is a great experience

the kitchen dished old and scratched no useable

room service for breakfast was perfect every day

there was no change machine for laundry or vending

liked the hotel gym a lot, very well equipped

hotel was next to the ocean with an amazing beach and pool

everything was great, from the continental breakfast to the complimentary chair service on the beach

stayed here specifically for the pool and having laundry room

i guess it is time to the disinfection round because we found small bugs in the kitchen.

we left the following week (saturday) i like that pool because of the easy walk-in access for the kids but it

loved that this place has 2pools, a gym, hot tub and beach service

staff was great kids loved the pool and beach accommodation

high table is no easy to use for kids and old people. sofa beds are no comfortable.

they close the bar by the pool and the pool at 6pm they should extend it to 8pm at least

the bar and restaurant in there make this place even more attractive

i love the beach and pool drinks n foods services

the chair at the pool super smelly and dirty

water gets more shallow after an initial deep part, great for snorkeling/picking seashells with kids

the pool was closed

pool needs to be more clean

other male guess drinking by pool made several comments to my daughter

i didnt like that they do not have pool towels

with the top lounge and pool area right outside the rooms the atmosphere is inviting and quiet to enjoy

right on beach, amazing service, beautiful suite and view. restaurant and bar on site.

large living room, full kitchen, wraparound balcony

room view and room was amazing! 2 bathrooms! full kitchen--so clean!

spa area near the pool and beach, wonderful view on the ocean

pool was sooo warm

the waterfront bar & grill the scenery everything was excellent!

only thing the pool water was a little cold but it s the weather but still managed to go in the water because

parking is an additional cost, while cheaper than other hotels / car parks, it would be great if it

nice place for stay with a good restaurant and pool

a little piece of heaven on earth 24 hrs pool open great restaurant and gift shop and breathe taking view

i love the small pool area very comfortable

the pool is small but it s clean so it will do !

the wifi was pretty reliable and fast

atmosphere in the hotel,good location on collins road, clean and nice room with the kitchen with everything you

wish they had continental breakfast and a bigger pool for the price you pay

also lacked, just like the other room, a washing machine, however we were offered free of charge laundry service

beautiful living area, bathroom, and kitchen

i love the bathroom! the kitchen and guest service!

the wifi in our room wasn t the best

when he entered my private space unannounced, especially after i heard him on the phone in the kitchen picking

wifi is good but not great

hated that the gym was 24 hours and that i didn t get sleep until 2 am because someone kept letting the weight

a lot of kids and they were noisy

the indoor/outdoor restaurant/bar overlooked the pool and had nice views of the ocean

the restaurant staff and room service were excellent

wifi on my phone wouldn t work unless i went outside the room

one of the reasons we booked this hotel was because of the pool as we traveled with kids

in the 6th floor you have access to the rooftop pool and the gym

the location, the room , the pool

nice gym facility and rooftop pool

bar and pool closed early

the concierge, bar tenders

the gym could be better

the gym is too small

is now going over a renovation so no restaurant or room service but in a few months i guess the place is going

had to take my kids out of the property in the middle of night to different hotel

thanks to the staff, we had a wonderful two days at the water park

message on minibar because we were cooling our baby s food - at the rate we paid for the room this gotta be

such as the pool, water park, spa, steam room, salt room, breakfast buffet, night time lounge

very clean, room service was great- fast and good food.

i was very surprised at how wonderful the pool and golf course were

the furniture was not kids friendly, also kitchen appliances was quite old, need updated.

simply horrendous. no restaurant or room service. very old looking and smelled bad.

the beach and has an adult pool a family pool a steam room jacuzzi chairs on the beach jet skis and even a sport

close enough to enjoy all south beach has to offer, but north enough to take your kids

and comfortable appartment with full kitchen amenities

clean and staff was very nice and helpful my kids and ai enjoyed the night we stayed and will definitely

we also enjoyed the gym and the terrace pool area

like how it was close to the beach pool jacuzzi gym and everything

room service was excellent

no microwave, since there is no kitchen or breakfast included

outside parking noticed many people smoking marijuana. having some sort of security.

time i have to park it in the street it was plaisant comfortable but never had breakfast neither wifi and it

we were not able to connect to the wifi after numerous tries.

free wifi was available

the staff friendly and the parking was near the front door.

the only suggestion i would make is to consider making one of the pools adults-only

entire pool was shaded so it was never sunny

the pool would get crowded with little poolside beds available for the amount of people.

wifi coffee machine didn t work lady who checked me in was lovely, rest of front desk staff poor

housekeeping, breakfast

the laundry was outsourced 2- the level of detail in cleaning the room 3- the service was very very

the gym was perfect, and the service from all the staff was brilliant

on the other hand, my kids loved eating in nobu restaurant and we were able to do it twice in 6

super well appointed zen suite. lovely spa and gym, pools, beach ....

nice beach, gym and restaurant. otherwise, it is the same as eden roc.

very poor service, slow wifi, rooms have to be reinovated

almost got driven over by golf cart with staff

room service breakfast was excellent

we were charged extra 100% for the laundry as a fast service,which we did not order

till seven in the morning which is a big minus they should open 24 hour room service in the kitchen should be

price, friendly staff, safe location, clean and comfortable room with working wifi and tv, plus a fridge and

parking is very limited and i had to park at a nearby bank both nights

easy to find, close parking

the parking entrance is a little narrow but there is parking in the back.

no kettle or kitchen facilities

the view. pretty poolside and gym.

great restaurants, the lapis spa is a must

the wifi was horrible for the 6 days i stayed there

didn't like the weird, illogical, opening times for the laundry facilities

hospitality plus pool hours location

parking can be a bit tricky

i needed to work and the wifi connection was decent

wish they had room

the bar by the pool, even though the lady was alone she did a great job

missed the coffee bar but understand it was due to covid.

wifi did not work in the room :(

that at this age and time there is a hotel in a prime destination such as miami beach without wifi and internet

late check out at no extra cost

wifi is very very poor and

the way i did booking online. we were 2 adults and one kids and i got one queen bedroom

the rooms were clean and the wifi was high speed

the way i did booking online. we were 2 adults and one kids and i got one queen bedroom

friendly, helpful staff clean large room full kitchen in room nice bar in lobby on the beach

perfect for us; there was: one room, a living with two couches, laundry facilities, and a full kitchen, all

wifi

friendly, helpful staff clean large room full kitchen in room nice bar in lobby on the beach

close to the beach. spotlessly clean! the bathroom and kitchen were updated and beautiful!

things such as not enough pool towels at the pool - but we could use the gym ones

and i had brought my own cleaning supplies anyway to make the room “safe” for me and my kids from covid

with kids i like to have a fridge wherever i stay and this room fulfilled that

hotel was clean and tidy with all necessary facilities- computers and printers in the lobby, gym, pool, even

free parking should be included / need to advise upon booking that the gym was under renovation.

very clean and the gym was fully equipped

the best food was a hotdog for petea

great gym and free pilates, yoga, etc were a nice addition

vj (veljko) at the beach bar is extremely attentive to everyone, making it seamless to order drinks and food

didn't like that room service was extra pricey, and the restaurant was super pricey as well

we had lunch at the bar by the pools every day while we were here

the beach , the pool & everything

liked the spacious room and the capability to cook and do laundry

location with regard to beach ,very friendly staff lovely breakfast, would have liked to have finished my trip

the staff was super nice, specially at the pool and front desk

is no room service from restaurant or if you are looking to get a cutlery

they offered themselves an early check in since we arrived earlier and even allowed my friend a room to make

someone else in the kitchen, and it was alright she'd found the tea

were given the wrong room and the spa cancelled our massage at the last minute without any sort of resolution

room service

they had zero cleaning supplies or items to clean the kitchen etc

motel has two sections: section a which is full service for maid service and access to laundry rooms, section

the pool was nice

pool closes at 7pm

very helpful granted early checkin and late check out

my kids was sweating and suffering, and me and my wife as well

outdoor pool is beautiful with lots of great lounge areas

there's a bar at the pool that serves food but only ever has one person working there

i did like the location. the pool area and gym area were nice. some of the valet staff were cool

pool is great, and so is the staff

great in room kitchen counter area

gets too busy on weekend with kids playing games in the pool so cannot relax - gym was too

corridor of 2nd floor (gym is located there) completely in ruins

the gym was totally functional and very modern

the pool was wonderful and the tiki bar staff very

pool is small

it s old and tired property with dirty kitchen and small pool lifts are so old you are afraid to get stocked

the beach and pool are absolutely perfect

staff were really attentive and the food provided in the outside bar was amazing

mattress is bad, gym closed with no warning, pool boring