beach. pool. location.

well equipped gym

the wifi was awful.

wifi poor signal on floor 4th

great pool, a gym with plenty of options, location was unbeatable

staff at pool were very helpful. new tea restaurant was good.

everything, from a glass of champagne on reception upon the check in to free room upgrade, to pool, sea, cleanliness of the room, cuisine, territory, bicycles for ride, across the road there is

i had room service only because i was ill. the prices for room service are beyond ridiculous

even had the kids come for a

even had the kids come for a

breakfast looked very nice but was quite simple when you got there,,,,,,,,,,,,,,, and when it says

breakfast was good! spacious lobby al clean nice good size gym

gym needs treadmill. peloton cardio stuff. also needs simple styrofoam rollers!

very well located. big room. excellent gym. front desk staff is outstanding.

big rooms, clean hotel, nice pool

beautiful room and good breakfast

a microwave in the room, a laundry room, a more extensive breakfast) but overall everything was lovely, so no complaints

i didn t eat breakfast.

a continental breakfast it was excellent

this made it easy to enter and leave and the get morning coffee and the nice breakfast

the gym was well equipped and maintained, and also had water available to guests

nice hotel with very polite stuff and is perfect for families with kids and pets

great for kids

& modern beach front hotel bright & spacious lobby front desk staff: courteous, helpful & accommodating partial ocean view

good bar stools

beautiful place to sit by pool

so when you get there with your 3 little kids

the pools were warm, their is sand to play with by the pool which was great for the little ones

pools ( clean , not crowded , specious pool area, great for people with kids) two bathrooms in regular room , four bathrooms in two king bedrooms , six bathrooms in three

comfortable room very spacious and well appointed. allowed early check in

the free shuttle service to the beach and harding ave was super convenient

the breakfast was absolutely amazing – fresh, delicious, and with a great variety

beautiful views and pool

the kitchen staff was very friendly sandra stood out as particularly helpful

just pay attention to the rules for pool and elevator!

there wasn't enough for kids to do

kids club

the champagne bar was super comfortable and staff there, especially the morning host(ess) were all great

the restaurant and bar is the original building from 1930

not only within the hotel , but at the beach unusually good and by the pool as well

pool was closed (they said it was closed for maintenance), we were placed in a room across the laundry room, where housekeeping was very loud (the ladies) despite the fact that i had asked for a

everything location pool laundry

pool area also great free parking

iam in love with the pool

pay for an upgrade and we received a room next to the laundry which was so noisie we could not spleep well

clean rooms. beautifull pool.

the pool area was stunning and very relaxing, and everything was clean and well-maintained

the most immaculately clean hotel i’ve ever stayed in, from my room, to the pool area, to the office

location very good pool very clean and very friendly

the hotel itself is very new and the room, pool, facilities, everything was simply super clean and comfortable and fabulous

next time i need to have room service

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first i didn't like that the gym was not open until 7am but i used my gym on 79th street

the staff was very friendly, could do laundry on the grounds, and it was quiet.

friendly staff, free parking in miami

the location and pool area was amazing. wonderful choice traveling with children

the last minute with a sea view on the 10th floor, the only problem, i am so scare of high but my kids like it

i also appreciate when early check in or late check out is accommodated

2nd pool, jacuzzi, gym and a playroom with pool table are located at the same floor

appreciated the early check in

the pool and bar hours could’ve been longer.

pool was great and having easy access to the beach was even better

it has a nice pool, although it is a little small and full of kids

kids and i loved everything about the hotel, we will definitely stay there again, i can’t

i really enjoyed with my kids there, walking distance from room to breakfast to pool to beach - this was awesome

pool needs to be more clean

with the top lounge and pool area right outside the rooms the atmosphere is inviting and quiet to enjoy

the view and the pool

i really like the place, service and the pool view.

the rooms were renotaved, the pool and the view was awesome!

front desk, concierge, pool attendants were all so friendly and accommodating

there is a pool with ocean view, a steam and sauna room and a gym as well

thou my room wasn’t ready they stored my bags and still offered services to the restaurant or pool area until my room was ready

and i booked a king bed, didn't have kitchen, the resort price is really high for what it is, the gym is a joke, some of the staff is really rude, i don't recommended this

katherine and juan carlos are welcoming and super helpful as well as the pool and beach staff

there was no o breakfast, and no spa very disappointing.

kitchen need more stuff to cook, lo stay more confortabilly

it’s right on the beach, lots of kids, two playgrounds right outside of the hotel, and the pool was not very deep for kiddos to play

the spa is closed. the corridors or halls to the rooms are old style can modernize them.

and the nice bar and coffee store to get snacks and breakfast on my way to the beach, loved the beach service,

enjoyed the outside pool and hot

between the pools and the beach, the kids rarely wanted to leave the pool

no kids menu available

a lot of kids and they were noisy

the out door pool, cabanas, bar and beach were all amazing

gym and rooftop pool are a plus

lovely little pool & gym

kitchen and laundry

the suite we stayed in was on the same floor as the gym and pool and had a washer/dryer combo and a dishwasher and microwave in the kitchenette

rooms are very comfortable and clean. staff is friendly. free laundry in the basement !

took it and claimed we stole coat hangers, ice bucket and champagne glasses, drinks from mini bar (only a empty fridge in the room anyway) we did not

the waterfront bar & grill the scenery everything was excellent!

door barely closed - gap in it- you had to leave main reception of hotel to walk through car park past

the restaurant and pool was amazing

a little piece of heaven on earth 24 hrs pool open great restaurant and gift shop and breathe taking view

breakfast buffet was awesome! gym facility was adequate for my needs.

great breakfast and bar at the pool floor

the staff is very friendly, pool deck area is a dream, best breakfast/ food ever

kitchen in the apartment, view from our window, view when we had free breakfast, free one cocktail

great breakfast and bar at the pool floor

chair at the pool area and beach are complementary

the food and bar are amazing

the spa is the perfect way to end a day in the sun

spa manager and her entire staff was extremely kind and did everything they could to make me feel

we loved the beach and the facilities. the staff by the pool were phenomenal.

gym is better equipped than the gyms in other hotels in miami beach, there are 2 jacuzzis outside

kids area was great. huge rooms. amazing views and really nice staff. i would return for sure.

facities for kids all are excellent

kids world, play station are great

very well maintained and quiet premises very well maintained and spotless excellent facilities

amenities specifically pool and beach amenities were amazing!

right on beach, amazing service, beautiful suite and view. restaurant and bar on site.

the tiki hut next to the pool is very relaxing and as well the many coconut trees around

the restaurant and bar on property was bare.

the pool was a bit small. but that is it everything else was phenomenal

i love the bathroom! the kitchen and guest service!

the kitchen is fully equipped with everything you need

the first room had a small kitchenette, but lacked a washing machine

it felt like the room wasn’t very clean, there was finger prints and smudges all over the kitchen and feet prints on our bathroom floor

beautiful living area, bathroom, and kitchen

air kept goin out no room service no clean towels

rooms because the stove didn t work in the kitchen

location and view of the ocean and pool from balcony. pool bar , beach and pools were awesome.

the kids s park is under construction and the jacuzzi does not work

but i handled everything except the beach guy, so nasty with my kids

great views, nice gym, awesome pool and not a busy beach

laundry service was fine, breakfast was ok

choice so does get busy at peak times, but be patient as worth the wait our daughter enjoyed the gym and the yoga sessions the staff were polite and

rooms are so spacious , the food at restaurant “chez gaston” is amazing and the tranquility pool is to die for

so much fun for us and the kids every time we

the room service never answers we were needing some food order to make and some more linens so

food on the pool expensive and bad quality but startbuck great service and food

my kids loved the water park area but the water was not inviting to me and i didn't get to go into the

nice spacious and clean room with a beautiful view to the golf course

my kids loved the water park area but the water was not inviting to me and i didn't get to go into the

fantastic gym and pools

the hotel have 7 pools and so many places to sit pool staff are very helpful and kind with kids the rooms in the sorrento building is a good fit for familes and the gym is super nice

we were charged extra 100% for the laundry as a fast service,which we did not order

they charged us to get in the pool

after a great day at the kids pool, we went back and marcia was the one checking us in

the view. pretty poolside and gym.

great restaurants, the lapis spa is a must

parking, location was fantastic, the pool and art was exceptional and all the staff especially the cuban man at the front desk were all

staff fantastic, room was as described, pool was a bonus. on a bus route straight into town

there’s a lovely pool as well

there was a nice pool and the lobby was very close to every room

hospitality plus pool hours location

comfortable furniture, large rooms, full kitchen, location

we loved our stay here, thank you! the room was spacious and the kitchen we well equipped

spacious room with full kitchen

my room was huge with a full kitchen

perfect for us; there was: one room, a living with two couches, laundry facilities, and a full kitchen, all things beneficial for a family

was great from the front desk to the aqua staff the bar by the pool was my favorite xavier made the best drinks i enjoyed the private access to the beach

clean comfortable rooms. nice pool and gym, great location, a short walk away from the beach.

with kids i like to have a fridge wherever i stay and this room fulfilled that

the pool should have been bigger.

the swimming pool is too small and deep for kids to play around.

hotel maps, wifi, information about amenities

enough on room service menu as of meals for dinner

spa pricing was tricky little! that's all..

no hot tub in the spa area/pool

me a birthday card and chocolates made my stay more special and the front desk accommodating an early check in

the beach closed i believe at 6 and the pool closed at 7

only complaint was the security staff, near the pool area they all walk around staring at u in an u friendly way they told us the pool area was

pool area was nice, there are two pools 1- is 21 and older which is nice for ppl w out kids

a $35 a day fee for lounge chairs, towel service, bike rental

tower is very old, we were shocked with the quality of the sofa bed, the kids was not able to sleep on the sofa, when i approached the front desk, the said no mattresses

deocoratation of hotel proximity to beach bar and restaurant lifts balcony view bathroom layout of room friendly

in general: 60 usd/night for parking; 45 usd to use the steam room; gym needs to be renovated asap

small pool area

spa was amazing but very over priced

after checking out, you can't use the spa to change or shower like any other

small pool, it needs a pool for kids

we love the pool and the private beach

the hotel and the clientele to have multiple salad options/ fruit cheese plate options for kids and adults

room service, had no channel guide for tv on room, bathrooms had no fan, beach chairs were not free

the pool was heated and a good size, the facilities were gorgeous, and the food was amazing as well

accessibility to pool, workout room and activities

the size of the room was great. nice views, and great pool area.

the pool and bar was great ud83dudc4d

to the beach the staff was very friendly at arrival all the way to the time for check out my kids love the fact that they had a workout center and the view of the pool on the rooftop was

even the guys at the pool were awesome