although i didn't swim the pool was perfect

we left our kids football in the hotel lobby called 5 mins later and hotel weren’t very helpful

breakfast was amazing

minyen in hotel. kosher breakfast

place resembles a kids creche and a circus

everything was excelent - nice people, good breakfast, happy hour with wine, safe area.

room service was terrible

little boutique hotel with modest breakfast, (coffee, fruit, toast, yogurt), just across the causeway from

a microwave in the room, a laundry room, a more extensive breakfast) but overall everything was lovely, so no

i didn t eat breakfast.

the gym is very nice but there needs to be fans inside because it gets very hot due to the large

you have to pay for the gym even if you dont use it, you pay for a hot tub which is broken, and wifi which is

pool, jacuzzi, gym - great amenities for guests

was broken/ no bar service at some point during a cleaning one robe went missing didn t get replaced and also

breakfast was pretty mediocre and the pool is not a place you would spend a day with your kids

so when you get there with your 3 little kids

i think should be laundry room in the building specially many people stay for more than week that would be

the facilities and pool area were brilliant

pools ( clean , not crowded , specious pool area, great for people with kids) two bathrooms in regular room ,

i go out to eat , but some times just warming up some food at night , or before jumping into the pool, would

great beachfront hotel and pool overlooking the beach with an extra

3 adults and we had kids from age 2 to 15 and everyone loved it

roof pool no access for kids of 11 and 16. min. age is 21.

very nice hotel clean not crowded area good for families with kids nice sky bar

it was great both room service and the restaurant

gym too small. valet parking too slow.

gym is too small and it was very crowded there

even had the kids come for a

staff at pool and beach were marvelous

the bar staff is absolutely phenomenal

bar could be a little less like a conference room, although we just went in for a bottle of water

clean, friendly staff huge pool

reserved/paid for king balcony room, was given first floor double with kitchen and big closets

services, tasha and jennifer at the restaurant were wonderful as well as the front desk, pool attendant and

it's very clean, quiet, staff is very helpful. nice pool area.

all was good no problem. nice pool, gym, restaurant

lack of room service no change of towels rooms not cleaned each day

told me, i was parked in the wrong place and needed to move my car from the front into the back parking lot

was clean, staff was nice , lots of stores nearby, the pool was fun, i also loved using the gym, this hotel had

great near fiu very clean pool was nice my only complaint was that when housekeeping removed used room service

small gym, but enough equipment for a basic workout

about the laundry room

charmless decoration. lack of signage to laundry room.

the staff is excellent and breakfast is great, plus the bar

the size of the kitchen area made this a place we would want to come back to with our kids

loved the poolside treats and pool restaurant

the noise of the remodeling buildings , you can hear from the pool and from the beach

the lido restaurant was amazing and the team at the pool welcoming and nice

the breakfast service was confuse and slow

spa facilities inconsistent

only one pool no 24 hour room service

lovely suite, pool and beach.

only one pool no 24 hour room service

particularly the restaurant staff, breakfasts were amazing, bathrooms great, nice pool area

no kids club

the price was great and we appreciated the kitchenette, pool, and beach towels and chairs

laundry on site

cheap, tons and tons of free offstreet parking

close to the beach, about two blocks and included free parking

the pool the location and the people, and the beds were incredibly comfortable

location very good pool very clean and very friendly

the most immaculately clean hotel i ve ever stayed in, from my room, to the pool area, to the office

the pool area was stunning and very relaxing, and everything was clean and well-maintained

clean rooms. beautifull pool.

wifi was strong and consistent

the rooms were renotaved, the pool and the view was awesome!

pool needs to be more clean

with the top lounge and pool area right outside the rooms the atmosphere is inviting and quiet to enjoy

the view and the pool

i didnt like that they do not have pool towels

no umbrellas at pool!

the pool was not cleaned

pool , views from the room, amazing sized of rooms, very comfortable beds, nice large mirror ,

elevator that has an expired service tag hanging inside the shaft, broken vending machine, weak wifi, loud

stay, pool right on biscayne bay

had to take my kids out of the property in the middle of night to different hotel

rooms was not ready manager help us let us use the facilities and let us drink something from bar beautiful as

beach chairs and umbrellas, nice pool, games in the lobby, bar, restaurant, included continental breakfast

was nothing i didn't like,the pool is huge, the restaurant had great burgers, the staff was very friendly and

localization, swimming pool, gym, very friendly and helpful staff

we enjoyed the bar and restaurant, great food

the location was perfect for kids and adults

customers staying here smoke on their balconies, and by the pool, even though it is well posted that this is a

with the exception on one valet parking guy

a large swimming pools plus a spa pool (with jet water) are on the 5th floor along with the sauna and gym

nothing was bad, only small inconveniences that didn t affect our stay like the wifi sometimes was a little

kids and i loved everything about the hotel, we will definitely stay there again, i can t

even bother to go there, if the conditions of the rooms are like that, i can t imagine what the kitchen in

the chair at the pool super smelly and dirty

too small for 2 adulats and 2 kids, which we booked for, rooms and facilities not clean with a strong smell of

the staff was super friendly. marianna at the bar by the pool was amazing! so fun!

a ridiculous high pet fee 250 fore pet not stated before booking

really enjoyed my stay as well as the open bar from 7p-8p the bartenders are lovely

free wifi in rooms - great, lovely facilities for the price

complimentary breakfast, wifi, and the room

the pool too small.

one of the reasons we booked this hotel was because of the pool as we traveled with kids

i liked that it was quiet and very clean with a really big room and little kitchenette and washer/dryer, which

the wifi was great

the hotel had a gym and laundry facilities and beach towels etc

pool hours close ear at 8pm even on weekends

not cool with kids or in your room

beach the spot where the hotel is at is perfect specially if you want to go with kids, staff is absolutely

the wifi was down for a time during my stay

not cool with kids or in your room

great for kids and families

the room was very comfortable, but i would add a shelf on top of the hanging bar because there is no real closet

location, pool.

the pool bar is lovely but they add a 20% service charge onto everything even when you are getting it

get a chair with umbrella at the pool for which they don t charge & go back & forth to the pool

the pool area and beach are amazing

valet takes forever the room i got was a suite with 2 bedrooms- one for my young kids but they failed to tell

this is not surprising given how much laundry they must be dealing with and how they contract their laundry

is no wifi and the instalation is poor in relation with the photos shown in booking

no hot tub and tiny pool filled with screaming kids

the amenities on the building like the pool, the gym, the elevator were in nasty conditions

the spa is closed. the corridors or halls to the rooms are old style can modernize them.

liked that the room had lots of room the bed was separate the kitchen was nice and the balcony too see the

and the nice bar and coffee store to get snacks and breakfast on my way to the beach, loved the beach service

access to the pool

kitchen definitely needs to be stocked better

there s no room service available and usually there is no in-charge on

rooms because the stove didn t work in the kitchen

service bad we didn t have air room service was bad

water leaking from the havoc system at one point it opened up so bad that it poured rite in my kids head and

but i handled everything except the beach guy, so nasty with my kids

don t take these charges 100% true bcs your rooms may be different and i believe by having a pet taxes might

room, breakfast, pool, bar

it's a small hotel so the breakfast and bar are in the same room just on opposite sides

my room was comfortable and clean with a kitchenette adding a homey feel

from the welcoming staff to the complimentary cocktail to the 9th floor breakfast by the pool with a view

free parking is available but there isn't much space

there is no full length mirror and parking is limited

parking is adequate and the location is more convenient to transportation than many other hotels

have free wifi, and the room is an exceptional value,

free parking

chair at the pool area and beach are complementary

we also chose to have spa treatments, room service and ate in the restaurant one night

the spa is the perfect way to end a day in the sun

both catered well to kids

the food and bar are amazing

swimming pool was great and clean

didn't like the weird, illogical, opening times for the laundry facilities

no wifi connection in room

the wifi connection was not that great, but i used the pool's wifi so...

friendly staff, good-sized rooms, pool, parking, bagels for breakfast

customer service makes the stay more pleasure and wifi was very good.

comfortable bed and hot shower and excellent wifi

place to stay, wifi was very good

did not have wifi access in the 3 days we stayed at the hotel

wifi is very very poor and

there was only the iguana lizard in the outside breakfast area.

pool not heated

perfect family with kids vacation. great pool area,great food and staff(employees) were helpful.

my room was very clean. the food was great, i ate breakfast, also room service.

the staff was exceptional. robert at the pool was friendly and eager to serve. i liked that.

is not a hotel: no 24 hours reception, no room service

has everything including laundry and a full kitchen

the staff is kind and pleasant, and the parking is free and convenient

i especially appreciated the well-equipped kitchenette and the convenience of free parking

major in all fairness, just one opportunity for improvement and that would be to strengthen the wifi

closed so early the kids had no time to enjoy

wifi did not reach top floor

location cleanliness gym

wish there were laundry facilities did not like recommend tip was actually obligated tip

too pricey kids had sand in their beds before using them better coffee in room and in lobby would be nice

horrible service at the lobby bar area

wonderful amenities complete with two pools and two hot tubs, luxurious spa facilities located within the hotel

the beachfront bar food was expensive and didnt have anything appealing

i was completely satisfied from the early check in with ease, room amenities, property resort amenities and

the hotel smelled amazing.the pool staff was excellent.

its calm and no kids/splashing and noise around

great room service from nobu!

second was the gym

very clean and nice. spa was amazing and beautiful beach and multiple pool access

we go down it was complete chaos and i had to wait close to an hour to get my car with two young kids

a lot of kids running through the lobby

room service hours is very bad

i love having access to the beach and pool

spa area near the pool and beach, wonderful view on the ocean

as an add , i would give that spectacular terrace al, beach and pool bar more life , like adding acoustics

the wifi

$200 a night room to stare at parking garage ramp, bathroom doors didn t lock (sucks with kids), complimentary

nice pool area, good food

we were offered late check out at no additional cost due to the extensive sanitization after check out

got a very late check out

there is not enough parking within the building you have to park cross the street

in was quick and easy the stay was comfortable it has a old school vibe to it the wifi worked great over all i

i was able to connect the hotel wifi but there was no internet connected

not much for parking considering the size of the hotel

didn't like the fact that the cable was horrible, wifi was horrible i can only hook up my iphone and my ipad,

) still a lot of amenities at the spa despite

great time and my kids enjoyed it

wifi signal is very weak

upon entering the lobby excellent music a nice round bar with wonderful lighting it was just

the hotel very nice clean and huge! plenty of pool space 11 pools

the view. pretty poolside and gym.

great restaurants, the lapis spa is a must

it was nice to be able to go to the beach with the kids and then quickly get back

at entrance to pool and near play area for kids making a lot of noise

we had breakfast in the dining area and lunch at the pool area; both services were fantastic

kitchen forget pur order and provide wrong one. right one came too late then we could not earn.

the gym is in a bad condition

away it was the best place to pick from the room to the beach access to the food to the inside bar all was

washer and dryer and full kitchen were great

suite room was very large and nicely set up with a well supplied kitchen

friendly, helpful staff clean large room full kitchen in room nice bar in lobby on the beach

but we did have a full kitchen but we didn t feel like going to the store and did not feel like cooking

the pool was non existent, it was more of warm jacuzzi which was very disappointing for my kids

extra charges for breakfast if there are more than 2 people - even for kids

with kids i like to have a fridge wherever i stay and this room fulfilled that

the fact that there s microwaves & laundry facilities

a bit noisy. pool area lots of kids. not relaxing.

staff were so helpful and the pool was amazing , both for kids and for adults

spa closed, but understandable due to covid

no hot tub in the spa area/pool (it was a unusually chilly day in mb)

charge for kids breakfast was different every day

wifi not

ambiance and spa relaxation

for example, they were backed up with laundry so limited options on receiving towels and bathing cloths at

breakfast was not included on our rate, but that was ok since it wasn't all that good

the wifi kept going in and out. it sucked because i had to log on zoom for class

the staff was super nice, specially at the pool and front desk

room service

all was good. maybe the swimming pool a bit small

wifi didn t work in the bedroom

breakfast menu. pool area. beds. early check in. roof top view

no room service available, the phone wasn't connecting and even when i walked to front desk to ask to

my kids loved the water park area but the water was not inviting to me and i didn't get to go into the

view from the balcony overlooked the golf course

both restaurants were booked to capacity and the bar was marked

the hotel was very good, the kids loved the water park. overall we definitely recommend it

quick room service - room was very clean. beautiful view of the golf course.

in general: 60 usd/night for parking; 45 usd to use the steam room; gym needs to be renovated asap

the no-shorts dress code for the main bar in the evening was ridiculous and made us not spend our money there

clean room, amazing employees, beach and swimming pool

small pool area

the spa and there was amazing and also and there was a place for oxygen treatment and heath

breakfast was wonderful. staff was very courteous and helpful.

wish it had a jacuzzi spa around the pool area for chilling evenings and a better package for kids meals on nye

too many kids

also he gave us the wrong wifi password

beach loved waking up to that view each morning :) food at the restaurant was excellent the pool bar had great

the room was very small, with two small kids and 4 handbaggages we could not move around.

room, service, beach, pool, tiki bar, location, perfect!

even though there was 1 pool it was great we met some great people mt kids made new friends in the short time

the room, gym and above all the pool area and garden are wonderful

as well as limited times for room service

no room service options

even the guys at the pool were awesome

accessibility to pool, workout room and activities

amazing rooftop pool

i would like to have more tables and chairs at the pool area and more shades.

all the different areas of entertainment like the outdoor area with two pools, a grass area for kids to play,

room cleaned at 5pm one day, room service forgetting complementary water, nobody carrying bags or saying goodbye

all the different areas of entertainment like the outdoor area with two pools, a grass area for kids to play,

great service at the pool and beach

there are two pools, one should be for guests with kids,

the wifi

the appearance the upkeeping the type of guest hanging in the parking lot

the bed linen had red stains on them and hair and the wifi didn't work, not even to watch the tv

the puerto rican front desk lady was awesome and i liked the balcony that is next to the pool

curtains, broken draws in the room, stains all over , my rental got broken into in the parking lot very

early check in and late check out

the wifi was good

in the bathroom, there was a sewer smell for a few days; it would be perfect if the hotel had a laundry room

good breakfast and location.

that they allowed me to early check in