beside the bed, they were on the other side of the room, but the main problem was that the wifi

the air conditioning and wifi in my room worked well too

wifi was a bit weak in my room; functional but only in certain areas of the room

wifi was frequently going out. very noisy during this holiday week. breakfast was not included.

wifi, clean rooms, updated bath with rainfall shower head

good wifi/internet/network

free wifi

good for 1-2 night stay the wifi worked good

quality of the dishes was very good - free parking

place with a wonderful mission to help guatemalan kids in need

the absolute best room design i've ever stayed in. i love the mission to help kids!!

location was great with several restaurants and a gym (smartfit) with walking distance (-) there is a gym on site but it lacks much equipment so you re better off using the smartfit located in the (+) staff was also helpful and friendly the hotel has a gym and the breakfast area is located on the 7th floor with a view over the (+) it was a bonus to have a gym available, although it was very small (+) the design of the hotel and the rooms, the views from the rooms, the space upstairs, the gym, and the excellent breakfast

the room decor and kids

breakfast was just so so, no salsa picante nor pepper

breakfast was limited but ok

as spanish such simple question breakfast time

wifi signal did not cover whole room 2bad facility during shower, it take too long to waiting hot

free parking, large comfortable room and bathroom..wifi is ok

cause of the environment, the pool should be somewhat heated, iron and ironing board would be a great touch as clothing does get

conveniently located near us embassy with safe parking

6 barely has a table to work in the room and it is right by the reception so every time someone walks

i like my room and the pool

breakfast is delicious and it has free parking

gym is very small and very old equipment

basic gym with universal and cardio equipment

location is perfect, next to the best dining, shopping and bar area in guat city

gym is locked unable to access

common in guatemala to just give a bar of soap, but from a 4* hotel would have preferred shower gel, especially as nowhere in the

location. breakfast

breakfast needs more variety

breakfast doesn't open until 7pm, so we couldn't have it before leaving to airport

the location is also excellent and having the different options to chose from for breakfast was also great

the breakfast was very basic and same every day, fried eggs, with 2 pieces of plantain

they offer free shuttle service to the airport which is great

we travelled with kids, had to cross the street with bad weather in a not too pleasant environment, every time we

shuttle service to airport, must to be requested before arrival :-), now i know that information is

everything: location, amenities, cleanliness, staff, the bar & restaurant!

the rooftop gym was also very well equipped with cardio machines, free weights and some weight machines

breakfast buffet was awesome.

bar was closed all day sunday

no coffee shop or bar in the hotel

was perfect, the breakfast was the best part

clean, spacious nice view to the city the staff very nice friendly and helpful, nice swimming pool and big

very clean. loved it had a full kitchen. couldnt enjoy it due to short stay.

for kids - there is a pool, swing set, and laundry available

secure and comfortable my room was very near to the pool and some costumers very noisy with their kids also the prices of the food are too expensive compare with the prices at the restaurants

was a nice hotel , very secure and comfortable my room was very near to the pool and some costumers very noisy with their kids also the prices of the food are too expensive

secure and comfortable my room was very near to the pool and some costumers very noisy with their kids also the prices of the food are too expensive compare with the prices at the restaurants

location, easy parking, small but nice courtyard, free breakfast, friendly staff, yummy room service

lovely gardens, quiet location, safe parking inside garage, clean & spacious room.

we expected more options for breakfast like maybe pastries but were grateful our third morning there were fresh

location, easy parking, small but nice courtyard, free breakfast, friendly staff, yummy room service

kind chef who delivered room service to me

in a little summary all was amazing and i wait to be there againg my favlrite part was the huge parking lote and the amazing

the hotel has great facilities

breakfast was great, great service, wish that they open for dinner

too fancy. hard to figure out restaurant options with kids and pricing.

excellent installations, gym, location, breakfast and service

layout of the facility and lack of parking spaces

room had mold, no ac or wifi as advertised

and the three flag restaurant in the hotel had very nice food and accommodating staff, we had room service and it was great

wifi was too weak in our room to be usable but okay in common areas

easy to get to airport clean room service was easy but expensive

we got in too late to check out the pool

excellent location! big room with comfortable furniture. good parking space and access.

there is literally nothing on the building, only a tiny pool without bar o staff

there was a denny's next door which made a good breakfast stop for us before we went to the airport

our kids enjoyed the revolving restaurant:)

there was very good wifi and my room even had an ethernet hookup

they offer sufficient parking for 4 full sized cars (plus some extra room for a couple more motorcycles if needed- and it

they also had the best breakfast we had the entire time we were in guatemala

good breakfast and only a short walk to or from the airport

i was not there for breakfast the next morning, my plane left early and the manager took me to the airport

breakfast was tasty and staff friendly, would definitely recommend this spot

we enjoyed the breakfast in a small but beautiful garden and yoga on a terrace

breakfast, shower and bed

we had a great breakfast before our ride to the airport and would recommend casa aurora to anyone needing a safe,

the breakfast in the morning was much appreciated and good-tasting

also a lovely breakfast

the breakfast was nice, and the staff are super kind and friendly

rooftop pool, safe, clean, staff very accommodating

a night prior to flying or post arrival, friendly welcome and lovely rooftop terrace with a small pool

breakfast was super

i had to take a work call via teams and the wifi was strong enough to support my call without any issues

hot shower, good wifi, comfortable and clean room

attention to detail, very cute cat roaming around, good breakfast, private and secure area and parking

nd of like a semi-basement), looking out into a parking lot

t door locks) breakfast so bad, for that price i can get something better

all using the same restroom, no hot water to take shower, not private room

like this place, there is everything you need, good bed, quiet room, breakfast

strong

t necessarily unpleasant) smells in the rooms; if we d like to have breakfast if wouldn t have been in the same

the airport shuttle was convenient and very flexible with my schedule.

the airport shuttle didn't show up and i had to take a taxi

close to the airport. friendly staff. clean. free shuttle to the airport.

the shuttle service is included

close to airport friendly staff airport shuttle service

great service. very clean. wonderful breakfast too!

lovely staff, very clean, really nice breakfast

hotel very close to the airport, friendly staff, free pick up from airport, strong wifi, hot water, string wifi

in the rising, the shuttle picked me up and i was off

spacious, comfortable rooms, hot water, strong wifi

rooms were adequate. breakfast was good. great view.

secure parking. comfortable beds. gorgeous view with delicious breakfast.

the breakfast, the views.

said it had a restaurant but that’s only open for breakfast only option for food was the staff offered to order a pizza or burger for delivery shower

breakfast was somewhat limited, but freshly cooked and plenty of it

the stay the breakfast and the place very nice all excellent

very secure property with parking and lots of guards

the pool area, the delicious food and comfortable bedroom

nice breakfast with view of volcan fuego

gardens with small pool

bike and went for a good ride to enjoy nature outside the property and came back to have a great breakfast

clean, with a great kitchen, bathroom and super friendly staff

very strange for a spa hotel

spa facilities are great (when they're switched on)

had an incredible experience at le suisse spa