bbq grill no other options to cook / no kitchen

we are not fussy but the kitchen supplies are poor, michaels sheets were ripped, one of the fans and many of

kitchen very dark

room was dark. mosquito screens appears to have fallen down in the bathroom. kitchen was dark.

nice room and shower, hot water, laundry service

the gardens are beautiful and the pool, refreshing

pool is lovely

the environment, beautiful garden, serene pool, cute bar area, big and peaceful rooms, plenty of extra facilities

great garden and very nice pool setup

pool was small (but a nice temperature), and we had to open a gate to come and go with the car.

plenty of hammocks and chaises for all, plus a full bar with food available

hotel helped us to book surf classes with a teacher bar had great drinks room was beautiful

another issue with parking: it is unorganized, so birds dirtied my car overnight, and i had to wash off bird

big plus on the wifi

the ceviche was awesome as was the complete breakfast the following morning

breakfast was good

good breakfast, the view, nice staff, the games

staff is amazing, great breakfast included

the top of a mountain, with stunning views all the way to the ocean, including from the infinity pool

place with amazing view. room very spacious. food delicious & big portion. breakfast very nice.

location, right on the beach, nice pool to relax in, incredible breakfast

bougainvillea all over, nicely landscaped, small but clean & cool pool

he was lovely with the kids and very helpful and supporting by traveling around

his dog logan and the cat djinn had a great time with our kids

private villa ideally located on a mostly private black sand beach, pristine swimming pool surrounded by well

the main pool was in construction and we were informed by the time we arrived.

gym, pool, food. hospitality

the pool

gym, pool, food. hospitality

gym is even dangerous with no ac

too many shallow pools for kids, amd not that many spaces for adults (pool wise)

the gym was poor

also i like the beach, the water is calm, perfect for kids

same for the breakfast, big choice including fruits, pastries

was no wifi reception in our room but it worked fine in the common area

i used the laundry service and customary bike, which made for a relaxing stress free holiday

water that is accesible or available for guests to make oneself a cup of tea at night once the kitchen has closed

the only thing that make me not regret more, is because it is pet friendly and i could have my dog with me

breakfast didn t quite match up the the lunch we had, which was a shame.

wifi didn't work. there was some confusion regarding payment but it was quickly resolved.

also, i would prefer a kitchen with a dishwasher (i don't like to do dishes by hand on vaca and i also am

limited breakfast. restaurant closes at 7:30pm. hot water needs at least 15 minutes. no pool.

pool: water comes from natural river, but that s no reason for the dirty pool

the swimming pool is essentially a large tank of blackish (but clean) water.

the kitchen staff also assisted us with some special dietary restrictions

ordered room service and it would have been nicer if the room came equipped with a small table and a chair

the parking area has ample space for cars

a new build so he did a really nice job - big rooms, nice bathrooms, good hot water, super fast wifi, comfortable

nice and helpful host, clean rooms, hot shower, lovely garden, good and safe surroundings, strong wifi and i

nice pool, hot shower, very clean and the best staff

even the simplest dish like grilled chicken breast it was so tasty and well seasoned, oh and the breakfast,

for breakfast only two items on the menu were included in the 'breakfast included rate'

for the food i can't say as we only had breakfast here but it always smells nice from the restaurant

close to town but off the main road, lots of space for parking

breakfast, warm swimming pool compensating bad luck with the weather, cocktails on the house,

breakfast, warm swimming pool compensating bad luck with the weather, cocktails on the house, really nice art

concierge in particular went above and beyond a standout employee who deserves recognition spa was beautifully

pool, multiple restaurants and bar options, close to main road through town, amazing rooms

the atrium dining area which created significant noise request a quieter room when booking spa experience,

very pretty, spacious room, excellent breakfast

i would call it more like a spa without the bubbles

beautiful grounds, delicious food, excellent hosts, open good hours for activities and breakfast

the small pool is nice to cool off in

the breakfast was hearty and plentiful

great location, beautiful rooftop terrace with fridge and microwave, strong wifi

parking on site

staff was vigilant to any needs, and was quick to open the parking lot security gate even at 4 am to let us

wifi didn t work well in the room

fantastic location in the middle of town. ample off road parking

3 nights at the refugio with my family ( 3 adult children) and my brother's (3 children and a pet)

the wifi (i was very concerned about this one because i read the reviews, but it worked great

we could have our laundry done and use the dining area to play boardgames

excellent wifi that was highly appreciated by everyone

beautiful place in the nature, plenty of parking place. basic comfortable rooms

great breakfast buffet, dinner was also very good

this time we tried the spa and it was amazing and very easy to arrange too

great breakfast mood and it made us feel like home, enjoying a family meal together

free and private access to the beach. nice size swimming pool and comfortable open ranch.

the beach is a little small at high tide, use the pool at those times

the breakfast was good. i enjoyed the omelet station

breakfast was great

food and breakfast

at the spa stole my gold brazalete

we have 2 kids (8 months and 2 years old) so we liked how everything was not too far away

beautiful location in the clouds above el valle. perfect breakfast with service included.

wifi and television worked perfectly for streaming platforms too

room service was ok but no one ever clean the service during the 2 days i was there

he was very helpful and attentive giving directions to find the place and managing the room

very good and unique view in the valley. good breakfast~

the breakfast, there is no restaurant.

sense of freedom! perfect hosts! alexandra's breakfast!

breakfast was delicious and served right outside with a nice view of the ocean

the breakfast is relatively basic and could be more creative

andrea was an amazing host, cooked delicious breakfast and was very helpful and kind

breakfast drinks were significantly watered down thus having no taste or flavor.

the pool, the activities

great breakfast, nice bedroom

family friendly and slides for the kids

there was something for everyone, quiet beach, kids pool with 3 flumes, adult pool with bar, activity pool for

i love that it is pet friendly and we are able to bring our dog along

the zoo is great if you have kids

went here to celebrate my 30th birthday its amazing place with delicious breakfast, lovely staff and great

simple things, not fresh fruits on breakfast or in the gym, not fresh cut meats in the asao pescao restaurant

you can have a much better dinner in the restaurant that is near the beach and pools, as food costs the same

parking was on the street

bed, dirty bathroom, site offer wifi and it was not available, offer parking and it is in the street taking risk

the wifi was very unreliable

bed, dirty bathroom, site offer wifi and it was not available, offer parking and it is in the street taking risk