pool is lovely

the gardens are beautiful and the pool, refreshing

great garden and very nice pool setup

excellent pool area for relaxing, great breakfasts with fresh local foods, afternoon and evening bar service

the pool is perfect for little children unable to swim

place with amazing view. room very spacious. food delicious & big portion. breakfast very nice.

couldn t even get a hair dryer as advertised and forget about massage and spa services

breakfast was great, and the staff was amazing

was published that it has a complete gym

breakfast was excellent, especially the fruit and omelettes

the beach view is outstanding and the house garden and pool are in a perfect symphony.

there is also a shared kitchen if you prefer to make your own meals

he was lovely with the kids and very helpful and supporting by traveling around (we where without a car) we

place for a rest with kids even ud83dude09 the owner of this lodge is very helpful and friendly

nice pool is available to cool down on those hot days

bbq grill no other options to cook / no kitchen

nice room and shower, hot water, laundry service

kitchen very dark

our room was very noisy so don't stay on street level. kitchen needs utensils and upgrading.

- wifi was not working properly, and password for terrace area didn't work

the ceviche was awesome as was the complete breakfast the following morning

breakfast and dinners

breakfast was well done and colorful and the two people that made our stay welcoming, were very

there was a daytime power outage but not the property's fault (plus the bar still had cold beer)

parking was a little tight outside, it was a little hard to find..... at night.....

wifi didn't work. there was some confusion regarding payment but it was quickly resolved.

also, i would prefer a kitchen with a dishwasher (i don't like to do dishes by hand on vaca and i also am

my daughters room had no wifi asked twice and no one made any attempt to sort

little kids woke us up at 4 am and never shut up after

nice rooms with airconditioning and a great view, free parking and good a la carte breakfast

gorgeous grounds, nice pool

pool, despite being beautiful, is freezing

the parking area has ample space for cars

a new build so he did a really nice job - big rooms, nice bathrooms, good hot water, super fast wifi, comfortable

nice and helpful host, clean rooms, hot shower, lovely garden, good and safe surroundings, strong wifi and i

internet and wifi service can be better

pool: water comes from natural river, but that s no reason for the dirty pool

also, need rule with people with pets

parking with your car is easy

also, no pool or any other entertainment inside hotel

loved the pool and the grounds

the spa is

nice hotel. lot of art and warm pool.

lobby is strange you check in at a bar area and people are having to drag their suitcases through the main

the atrium dining area which created significant noise request a quieter room when booking spa experience,

beautiful gardens and pool

the grounds, the pool, the room. available check in until 8:00 pm and check out at 12:00

it was raining an parking lot was far and didnot had a roof

nice pool and beautiful grounds (gorgeous flowers everywhere

had a beautiful garden and pool, the breakfast was okay and the lady serving breakfast was really friendly

lovely decoration and the pool in the back was perfect for the kids

the park like courtyard was tranquil with a thermal pool

breakfast was very tasty. the front end staff was very friendly.

food offerings after breakfast

pet charge too expensive

fantastic location in the middle of town. ample off road parking

parking is available and all the shops, mercado and restaaurants are steps away

parking on site

center of town, rooftop terrace with separate fridge, strong wifi, great showers with plenty of hot water

great location, beautiful rooftop terrace with fridge and microwave, strong wifi

no wifi,

we could have our laundry done and use the dining area to play boardgames

3 nights at the refugio with my family ( 3 adult children) and my brother's (3 children and a pet)

excellent wifi that was highly appreciated by everyone

the wifi (i was very concerned about this one because i read the reviews, but it worked great

room service and it was never delivered

should be clear that garden view rooms are facing toward the parking area and not really to any garden

provide to the room service more towels to the rooms

perfect for families with kids

staff was wonderful, the kids loved the pools (specially the slide), there are lifeguards around the property,

the main pool was in construction and we were informed by the time we arrived.

gym, pool, food. hospitality

gym, pool, food. hospitality

the pool

i loved that it had a smart tv and a mini kitchen

it would be nice if they included a bar of soap in the rooms.

full breakfast. excellent service in english too, and the food arrived quickly. superb coffee.

it has a little kitchen which is great to prepare some snacks for the hikes

the restaurant for breakfast is a very short walk with also an amazing view

the breakfast was terrific

and of course, the breakfast had everything we could have asked for, delicious

it's not a 5 star high rise hotel complex it has a rustic charm lovely pool area with steps down to the beach

area great feel all comfortable excellent dinner at restaurant staff excellent nice variety at breakfast

great breakfast buffet, dinner was also very good

wifi is also good

bar had few options (hamburger, hot dog, chicken nuggets - mostly kid food) and wasn't always open

and, it was very nice with people forming lines instead of bumping into one another & kids running back & forth

and, it was very nice with people forming lines instead of bumping into one another & kids running back & forth

i enjoyed the golf course

the room was comfortable and clean and the breakfast was delish

is no parking space

sense of freedom! perfect hosts! alexandra's breakfast!

breakfast was delicious and served right outside with a nice view of the ocean

great breakfast, restaurants close by

the animation in the pool area for the kids was also very good and the ladies running it were super friendly

close to the beach, location was nice, activities, food is great, bar is great

breakfast lunch dinner were excellant

great breakfast, nice bedroom

the pool

is unbeatable with a gorgeous beach right there, pools all over the place and a spectacular golf course

the pool and room

2) asked for wine by room service

unlike santa maria golf, where i stayed after and which belongs to the same hotel chain, nice and affordable

full of kids

the wifi was very unreliable

parking was on the street

bed, dirty bathroom, site offer wifi and it was not available, offer parking and it is in the street taking risk

bed, dirty bathroom, site offer wifi and it was not available, offer parking and it is in the street taking risk