the pool

gym, pool, food. hospitality

gym, pool, food. hospitality

the main pool was in construction and we were informed by the time we arrived.

hotel, rooms are comfortable and clean, nice view and close to the beach, the resort is lacking parking facilities

comfy beds, hot shower, silent ac, good breakfast and reasonably prices for food, drinks and surfinglessons

plenty of hammocks and chaises for all, plus a full bar with food available

i also loved the bar and overall design

accomodation was nice, bed ok, bath ok, breakfast ok, staff ok, dogs ud83dudc15 ok :-)

nice kitchen with barbecue and terrace on the roof.

room was dark. mosquito screens appears to have fallen down in the bathroom. kitchen was dark.

we are not fussy but the kitchen supplies are poor, michaels sheets were ripped, one of the fans and many of

the kitchen could use some tea towels and a mid-sized pot

they have parking for your car it's off street

the pool was clean, refreshing, and gorgeous

the top of a mountain, with stunning views all the way to the ocean, including from the infinity pool

breakfast was good

pool needs a little bit of repair/refreshment.

the rooms are very cozy and the pool is fantastic

excellent pool area for relaxing, great breakfasts with fresh local foods, afternoon and evening bar service

great garden and very nice pool setup

the pool is perfect for little children unable to swim

the environment, beautiful garden, serene pool, cute bar area, big and peaceful rooms, plenty of extra facilities

really beautiful place, garden and pool are just heaven on earth

the kitchen is well equipped and you can prepare your all favorites dishes

a/c in room with access to a kitchen, patio, views to die for

he was lovely with the kids and very helpful and supporting by traveling around (we where without a car) we

he was lovely with the kids and very helpful and supporting by traveling around (we where without a car) we

the fact it was a shared kitchen was not clearly advertised

wifi connection and the room forniture (a bit old)

nice rooms with airconditioning and a great view, free parking and good a la carte breakfast

we got grey room

friendly staff efficient laundry service their in-house massage service were incredible

the breakfast was awesome, along with all the other food we had (especially the fish tacos)

staff was wonderful, the kids loved the pools (specially the slide), there are lifeguards around the property,

we several times saw the kids running around it, putting their hands in food and not using tongs, taking food

park for kids . activities. friendly staff.

gym is even dangerous with no ac

the wifi was not available everywhere. i guess the floor was not mopped.

limited breakfast. restaurant closes at 7:30pm. hot water needs at least 15 minutes. no pool.

its extremely pet friendly!

ordered room service and it would have been nicer if the room came equipped with a small table and a chair

hotel was described at booking with two swimming pools: one with river water and a second one standard

lack of hot water for showers. wifi reception quite poor

wifi didn't work. there was some confusion regarding payment but it was quickly resolved.

also, i would prefer a kitchen with a dishwasher (i don't like to do dishes by hand on vaca and i also am

nice quiet location. nice pool.

breakfast included, sooo many dinner options, beautiful view, helpful staff

nice pool and beautiful grounds (gorgeous flowers everywhere

nice quiet place, good breakfast included. close to town. peaceful!

friendly staff and a fun pool

the parking area has ample space for cars

a new build so he did a really nice job - big rooms, nice bathrooms, good hot water, super fast wifi, comfortable

nice and helpful host, clean rooms, hot shower, lovely garden, good and safe surroundings, strong wifi and i

the spa is

amazing installation! the decoration and the wellness spa are amazing

i was at the spa 3 members of the staff 1 guy and 2 women were checking some issues with the utilities and they

good restaurants; breakfast was a treat

the atrium dining area which created significant noise request a quieter room when booking spa experience,

wifi was down for almost two days during our stay

food offerings after breakfast

very pretty, spacious room, excellent breakfast

beautiful grounds, delicious food, excellent hosts, open good hours for activities and breakfast

pet charge too expensive

parking is available and all the shops, mercado and restaaurants are steps away

staff was vigilant to any needs, and was quick to open the parking lot security gate even at 4 am to let us

fantastic location in the middle of town. ample off road parking

wifi didn t work well in the room

great location, beautiful rooftop terrace with fridge and microwave, strong wifi

3 nights at the refugio with my family ( 3 adult children) and my brother's (3 children and a pet)

the wifi (i was very concerned about this one because i read the reviews, but it worked great

excellent wifi that was highly appreciated by everyone

no wifi,

beautiful place in the nature, plenty of parking place. basic comfortable rooms

i loved that it had a smart tv and a mini kitchen

it would be nice if they included a bar of soap in the rooms.

full breakfast. excellent service in english too, and the food arrived quickly. superb coffee.

it has a little kitchen which is great to prepare some snacks for the hikes

the restaurant for breakfast is a very short walk with also an amazing view

the breakfast was terrific

and of course, the breakfast had everything we could have asked for, delicious

it's not a 5 star high rise hotel complex it has a rustic charm lovely pool area with steps down to the beach

area great feel all comfortable excellent dinner at restaurant staff excellent nice variety at breakfast

great breakfast buffet, dinner was also very good

wifi is also good

bar had few options (hamburger, hot dog, chicken nuggets - mostly kid food) and wasn't always open

and, it was very nice with people forming lines instead of bumping into one another & kids running back & forth

and, it was very nice with people forming lines instead of bumping into one another & kids running back & forth

i enjoyed the golf course

the room was comfortable and clean and the breakfast was delish

is no parking space

sense of freedom! perfect hosts! alexandra's breakfast!

breakfast was delicious and served right outside with a nice view of the ocean

great breakfast, restaurants close by

the animation in the pool area for the kids was also very good and the ladies running it were super friendly

close to the beach, location was nice, activities, food is great, bar is great

breakfast lunch dinner were excellant

great breakfast, nice bedroom

the pool

is unbeatable with a gorgeous beach right there, pools all over the place and a spectacular golf course

the pool and room

2) asked for wine by room service

unlike santa maria golf, where i stayed after and which belongs to the same hotel chain, nice and affordable

full of kids

the wifi was very unreliable

parking was on the street

bed, dirty bathroom, site offer wifi and it was not available, offer parking and it is in the street taking risk

bed, dirty bathroom, site offer wifi and it was not available, offer parking and it is in the street taking risk