the pool was warmed was so nice

pool restaurant gym laundry all very good

need to repair many of their laundry appliances as around 4 out of 8 or 9 machines work

nice hotel and room was right next to bar

very good quality restaurant in hotel is good guy on the reception wasn’t friendly, but he did early check in for

didn't like the $25 early check in fee.

pool, restaurant, bar area, room, staff....

beautiful pool and deck area

think there were a lot of amenities we didn't take advantage of for various reasons (bikes, pool, gym, restaurants, access to the walkway around the marina)

pool was great! kids loved it.

the spa is lovely

unable to book spa before arrival, and once arrived was fully booked.

of pool and marina

pool staff were friendly

bell staff and lady behind the bar were all first class

room service was not very nice

bed was very comfortable, room service was tasty

the bar who gave me a chamomile tea) and the two brothers taking care of all arriving guest - adrien

we requested an early check in, got it with no issues (even ended up with a better room than expected

music piped into pool area

also they charged for an early check in - by 40mins - without letting me know there would be a charge for that

i like that they offered early checkin and late check out as well as options to upgrade the room

friendly and offered late check out at no extra cost after i told them i was picking up hire car at 12

accessibility & great location. early check in clean & quiet.

staff are very nice and helpful, front desk staff alfonso helped me to have early check in when my flight arrived in the early morning

the pool n jacuzzi was small.

the jacuzzi was open and well maintained and they had free laundry services so we could wash our clothes which was a bonus and a reason why we stayed an extra

guest laundry available

it was spacious, clean and wifi was good.

son had to take his computer outside & sit at a table near the water fountain to get consistent wifi

location - on venice beach boardwalk; very nice facility - spacious with kitchenette, living room, walk-in closet, bedroom, patio and rooftop lounge

old appliances, old kitchen cabinets, dirty floors, bathroom fixtures seized and unable to move

the suite includes a kitchen, pans to cook with, bowls, plates, utensils which to me was a plus since my guest and i

were able to check in to the room early

i was given early check in after a rough morning travelling over and was so at home and happy

breakfasts were delicious and a good way to start each respective day

love the special attention with breakfast and snacks

loved the breakfast. the staff was so friendly. we felt right at home.

it’s a lovely bed and breakfast

breakfast was plentiful and buffet plates refilled until the end

rooftop bar is a highlight. great views. will definitely stay again. everything perfect.

location, wifi, enough sockets near the bed.

there is a rooftop bar but the mild noise experienced at the top floor rooms is not a

there were extra costs to pay when you arrived including for wifi and tea/ coffee which i had thought were included

distance from venice beach with great rooftop bar to watch the sunset

parking is super convenient and necessary in la

free parking and good wifi included

parking is a little tight and limited but it's nice to have it in the villa

- maybe the room and kitchen were a bit too tight and small

was clean, with small kitchen and coffeemaker

also they have option for late check out

a pet fee of 50

manager was very accommodating with early check in and late check out on request

the parking and pet fee were very reasonable and they upgraded us to a room with a beach view

allowed early check in

the pool look a bigger in the pictures

room service left items out, such as butter for toast, water

food in the bar was great

the location is great, the gym is good, bed was comfy

and a delicious quick meal at the bar at 23:00 after a long flight, this was the perfect

the staff that managed the bar were very nice and we received excellent service from them.

i enjoy my stay at the hotel - also late check out still 13h00

first night we got in bit late and did dinner in the bar area, rather than going out

we also love to have 'room service&

room service is almost double once tax and delivery is added on which is confusing since it s

the service and room service.

of drinks at bar seemed a bit expensive and i didn't understand the 'tax' on parking - parking fee is expensive

our rubbish bin wasn t emptied after room service so we got a couple of flies

there is a good pool facility and an adequate gym

kids breakfast was very expensive

however the gym & pool facilities certainly made up for us not being able to cycle along the shore line

i love the beds, the cleanliness. room service and the lights.

there is no option of healthy kids meal.

amazing blt from room service and breakfast at ocean and vine - fabulous!

breakfast was good and there was a choice of a la

the excellent staff, breakfast ans location.

is underwhelming and super busy, but kids loved it

it’s got pool, gym, laundry, included breakfast

breakfast included, comfortable beds, gym.

to downtown and beach, good choice for breakfast, laundry facilities which were an unexpected bonus in our 3 week trip

no pool of breakfast etc due to covid

top location nearby santa monica pier possibility for late check out was much appreciated

safety hot tub pool cleanliness location staff starbucks

we had to have our kids sleep on a roll away cot

the snack bar and cafe was hella expensive.

room service was average for the high price

food at the poolside restaurant could definitely be improved

wait staff in the dining and bar areas were mostly okay, but the space is uninspiring, and you have a couple of weak links

later evening opening time of the pool bar; closes too early.

staff, great food for a hotel cafe, pool and spa was nice

staff were great. early check in was a bonus. also bag storage on last day in usa was helpful.

explained what the hotel had to offer, gave my kids free sunglasses and buckets / shovel for the beach too

also upon check in i was given a laundry basket to help carry my luggage to my room

rooms were clean and my kids enjoyed it

there was no pool or area to play with kids

it was my birthday on the 23rd and the pool and spa were closed

even the kids enjoyed their stay

room service did not pick up the phone in the morning for breakfast.

bed extra comfy . kitchen super clean

hotel is stylish and the one bedroom suite with kitchen was spacious and clean

not the best) of any hotel i have stayed in

the restaurants served good food and bonus was the pool at the rooftop

the gym is good for the amount of people inside

location and staff were also wonderful, and my only regret is not visiting their bar or restaurant

is full of imagination and healthy the pool deck on 7th floor is cool and the huge brand new gym is amazing

a shower chair and eventually allowed us to shift rooms so that we got my room with a good grab bar system for the last two nights

the pool, the beds, the location, all of the staff at the concierge desk, the breakfast

the facility , restaurants , gym and the proximity of the hotel from nearby attractions

a demonstration about pay outside the hotel at 7am on our first morning which woke up our kids reinforced that

i just wish my wife and kids had been with me and then it would have been truly perfect

room service once per 3 days that is fine, but no equipment to dry your towels

the staff at breakfast were attentive too

overpriced for outdated accommodations. room service but no full restaurant for the price.

gym was brilliant with very modern and new equipment

one specific young lady at the reception desk on monday april 15th evening dealing with the free shuttle service

the were so nice and let us do early check in, we also needed a room on the 1st floor mom couldn't do stairs

considering location (prime) and the fact the room had a king sized bed, pool, kitchenette and living/dining area, i was shocked it was under ----

the kitchen was well stocked with cooking and eating supplies

the heated pool was clean and warm

suite style suited our needs very well, loved having the kitchen and couch and separate room from bedroom

loved winnie the room service robot

definitely stay again everything was good my kids loved it the pool the buffet style breakfast the value was definitely worth the stay the room

definitely stay again everything was good my kids loved it the pool the buffet style breakfast the value was definitely worth the stay the room

laundry facility not working. no evening snacks during happy hr.

great location near lax airport. confortable place to stay, excellent breakfast, friendly staff.

enjoyed the evening cocktails and appetizers along with the swimming pool and jacuzzi area

the room doors slam/ shut really quickly, be cautious if you have little kids.

the pool and gym closed a bit early for my personal taste

staff and bar scene was good.

was greeted with a mixer the first night and breakfast the next morning

good fitness center for a hotel. self service laundry was also a plus.

just what was needed, friendly staff, clean bright room, lovely bath, widescreen tv , fantastic gym and an amazing pool

requested a late check out, and asked if there would be a fee

most of all i like that getting to the airport is not a hassle and airport transportation (shuttle service) is available

but this time there was a group that was smoking and vaping in the pool area

maybe could do little more for breakfast

granola bar is not breakfast.

hotel had only one in breakfast area

gym was just a treadmill no pool a little far from main part of beach

real breakfast, just some pastries

right on the water, beautiful rooms, nice pool. we had a great stay

didn't have things in the kitchen to use but had a kitchen

the pool and courtyard is wonderful

had an hour-long wait on our last night for dinner (problems in the kitchen) - they gave us free dessert to compensate

large rooms, nice courtyard and pool, good food. they staff was wonderful.

little bar down in the lobby so you could get a glass of wine at night/coffee in the morning

was fine to stay at for business travel, but there's no kitchen, and it just seemed a little 'bare minimum' sometimes

the garden is beautiful with a nice pool

not aware about complimentary wifi

lobby has a bar next to the reception desk

dates, handy hotel which do free airport pickups

clean rooms and phenomenal breakfast