although the pool and fitness center remain closed due to local health restrictions there is a bar with limited

we ate in the bar two nights out of three which was wonderful

the wifi in the hotel which was extremely slow and disconnected frequently

ordered room service and the food was not very good

went over a weekend where there was an adult only party at the pool during the day, my kids couldn t swim

was excellent ; location was very good; pool and gym were excellent; bar was very nice; patio dining tables were

i also loved the view from our room onto the pool and marina

unable to book spa before arrival, and once arrived was fully booked.

the spa is lovely

all very pleasant and staff really nice specially with our kids

the free wifi didn't work well at all

also, free wifi

staff were helpful, nice pool area, small gym, fairly quiet

wifi situation is not great, generally, wifi nowadays is provided for free almost everywhere in the

view , location and bar ;)

was excellent, parking garage was really convenient

great location, spacious room, good breakfast for la - and most importantly, the spacious parking right at the

i didn't even ask about the pool, because cheap hotels have cold water

staff and room excellent for the price and location. free laundry and free parking

spa is smaller than the one i have at home

good amenities and we enjoy the heated pool and hot tub

wonderful views and nice facilities like pool, restaurant, gym

sweeming pool, restaurant.

our room was next to gym, heavy noises

if you're going to use the pandemic as an excuse to bad room service - maybe you should just close

pool area a little small

covid restrictions but that was no fault of hotel just missed being by pool for cocktails:(

bed was very comfortable, room service was tasty

room, bed, shower, sofa, internet, gym, breakfast, bacon,

pool and spa were small

there s now a little coffee machine and snack station in the lobby area, and even better, wifi is now available

would have been nice to have better notice that there was no wifi (was a small subsection in the booking)

clean and comfortable bed, with microwave and fridge. parking close by the door, helpful staff.

free parking & easy to get to

good location and free parking. comfortable room. nice view of the marina. friendly staff.

nice view, big room and bath. big tv screen. nice gym and pool.

wish bar gave at least one free drink to guests as a perk

loved the atmospheric roof top bar with dj playing soulful music

outside bar outside dining

gym

wifi was a bit spotty at times

the staff helped us with getting a taxi and any other questions we had about where to do our laundry & questions

friendly and offered late check out at no extra cost after i told them i was picking up hire car at 12

it was like sleeping on a bunch of someone's laundry

we have asked for a late check out as our flight was departing at 7 pm back to germany

kitchen advertised as full , yet had no oven of any kind

tip: we really enjoyed dinner at casa12 just two blocks away + mao's kitchen for lunch, so good

i was given early check in after a rough morning travelling over and was so at home and happy

wifi never worked.

suite with kitchen but had nothing provided eg kitchen towel , washing up items etc

the spacious room with lovely nautical design, as well as the free onsite parking

nice to have a parking garage and elevator for easy in and out

free drinks with throughout the stay, beach equipment, free parking, restaurants in walking distance

looooved the nice bath tub in our suite with the fireplace it was very cozy and relaxing

breakfast was plentiful and buffet plates refilled until the end

the foyer gets very busy in the evening with people waiting to go up so probably not a hotel for kids

wifi wouldn t connect in the room. a tad pricey.

the confirmation stated that there was a kitchen there was none, only a wet bar

the restaurant was in construction, so the breakfast was really bad.

very good breakfasts, the best roof top in the area

super happy super pleased super-clean, extremely nice people, extremely pet friendly very very surprised and

wifi was slow.

the owners are so sweet and are very accommodating if you have a pet

lots of free parking

the room was well laid out, the bathroom was a good size and i loved having a kitchenette too

morning breakfast croissant was delicious

to walk to get breakfast

my kids were exhausted and it was a little alien to us the neighbourhood so my kids were scared

location, bed, crossaints, wifi, showers

wifi was medium while i had a meeting in the room

concierge, caitlyn front desk, restaurant, bar and parking attendants all extremely helpful and efficient

the pool look a bigger in the pictures

the room, the staff and the pool, we even made the check in 2 hours early which was amazing

text message room service had 0 response. the phone in the room didn t work well.

kids really enjoyed the pool, which was a great escape from busy santa monica pier

also they have option for late check out

no room service

wifi is excellent and it s simply the best value hotel for money in the area

laundry facility would be a plus

good facilities in the room - hairdryer, iron and board, air con, coffee maker, fridge, safe, wifi and cable

pool hot tub gym

from arrival, the common areas, the shop, the living room, the pool, is beautiful

not that keen on the inside area of breakfast space

quiet, comfy room. excellent room service. (expensive for a continental breakfast!)

the front desk was great very accommodating. shy was awesome the spa staff were superb

the pool was closed one day, they offered us (at no cost) a beach set up with an umbrella, towels,

the rooms were very comfortable and well decorated. great gym too

and lay-out of our suite, big painting fell of the wall during the night and almost fell on our kids

no water left in my room asked for a quiet room but had a room beside a family whose kids played in the hallway

really enjoyed our time by the pool, the food was nice and the kids had fun

laundry ud83dude00

breakfast included was great

very modern, staff were welcoming and friendly. room was spacious and clean. pool lovely

room service food was not up to expectation in terms of

thing i would change is an option for a room with a bathtub instead of just a shower (for little kids to bathe

we had an ocean view room, it was really comfortable and the gym was well equipped.

weather was cold and so the pool wasn t inviting

the staff that managed the bar were very nice and we received excellent service from them.

of people should not be charged that fee if they don t drink coffee or internet or use the gym which they did

customer service and overall experience, room service order was wrong and hotel was oversold.

the outdoor dining space by the pool was a great option for kids + teens

she offered me a room with a pool/ocean view at no additional cost

kids really enjoyed the proximity to santa monica pier and the rides

overcharging for room service overcharging for the pet fee

amazing gym spread over 2 floors

also, the wifi was so slow, didnt really connect no matter how hard you tired

breakfast included, comfortable beds, gym.

after walking to venice beach and back the pool and spa was excellent to use

ice making machine, heated pool, coffee available at all hours in the hotel lobby area

it s got pool, gym, laundry, included breakfast

terrible wifi. no cell service in my room.

i did not like that the swimming pool and hot tub were outside. it was too cold to use.

not walkable for families with little kids

we had to have our kids sleep on a roll away cot

+ location + wifi + friendly staff + in-house starbucks and breakfast bar

beautiful location, efficient room service and the pool!! food was pretty good too!

didn t like the overpriced bar and amenities in the room

only breakfast room service available, low water pressure.

great location with comfortable rooms. pool, spa and plunge bath were nice.

had to pay $100 to stay with my pet for two nights

explained what the hotel had to offer, gave my kids free sunglasses and buckets / shovel for the beach too

the rooms are far from sound insulated and we can hear the barking dog next door (it is pet friendly) the couple

rooms were a bit small, we booked a family room for 2 adults and 2 kids and i felt it was a bit small

rooms were clean and my kids enjoyed it

you are traveling with a pet dont stay at this hotel

staff was very helpful. had good amenities like laundry for guests. good breakfast.

was great, facility, free parking, staff, breakfast was okay, little but useful gym we liked everything

people and huge rooms with fast wifi

provided breakfast and they also have a gym, a game room and a pool

the pool area needs more attention and cleaning

there is a fun rooftop bar here but it s more like a club and was super busy really early on with no residents

and pool area adrienne miley cheap concierge was fantastic to work with

' to the great manager on duty that helped me check in the pool bar to the cleaning crew

our apartment offered a full kitchen with nice views from the upper floors

gluten free labelling in the room service menu and limited knowledge of options when i called to ask

covid was excessive, considering all those measures should have been taken care of as part of the room service

a $5 fee to delivery for room service

the swimming pool was adequate with great city roof views, providing a nice relaxing atmosphere and service

the gym is good for the amount of people inside

wall at rooftop pool is too low.. kids could climb it. needs immediate attention.

very good breakfast place right across the street too

room service once per 3 days that is fine, but no equipment to dry your towels

no real room service and even on third floor, you can hear the street noise.

room service every 2 days instead of every 3 days.

no laundry room either which would have been really useful

so we decided to take the kids down to the pool, fun right

great location- great pet policy and the fig restaurant is fantastic

the gym needs to be updated.

wifi around the hotel is poor, making it difficult to work out of hotel

we chose a suite to have space for our two kids and it worked really well

breakfast is now just a cereal bar

central location, strong wifi, clean, good breakfasr

breakfast was donuts, coffee and tea, and unexpectedly, tge donuts were really good

maybe could do little more for breakfast

wifi and a great roof deck with a view

kids loved it

had to pay extra for wifi

wifi and parking were expensive

my kids loved the pool and i liked being so close to it where i could keep an eye on them

nice hotel. nice staff. my kids loved the place.

the pool and gym was closed/ no room daily cleaning

theres a pokemon gym accessible in lobby

comfort, free snacks, happy hour, restaurant service, front desk service, room service

also wifi was a plus as well

we were not planning on ordering room service because of the prices but we

dirty outdoor chairs no tea/normal coffee tea station no room service past 9.30 area it s in

there were lots of other choices as well in the area, including the restaurant and bar in the hotel

the bar and restaurant downstairs was excellent - the staff very friendly

room service breakfast was very good

lovely buzzy atmosphere in the bar and courtyard

pool, no gym and no bar

although we didn't take advantage of it, there is a full proper kitchen, and dining table

my man we took a king studio and were thrilled, kitchen also great

very spacious room, excellent bed, well equipped kitchen/dining and 2 walk in closets

bad wifi

pool, gym

room is located next to laundry and storage room

where is the legpress in the gym?

pool,spa,restaurants,gym

the beds were comfortable, the room the perfect temperature, the room service quick.

wifi was cryptic and required a separate trip to front desk

little bar down in the lobby so you could get a glass of wine at night/coffee in the morning

the wifi was very hard to connect -they have 4 options and i had to try each over and over until one

was fine to stay at for business travel, but there's no kitchen, and it just seemed a little 'bare minimum'

the wifi almost can do nothing, too slow. there is bad smell in the room.

the bedroom was spacious and clean. the room service was good. comfortable beds

the comp drinks were amazing and the kids really enjoyed the non-alcohol options

no laundry

staff and bar scene was good.

laundry facilities were not working

great for kids and families

while it was large it was outdated for example the kitchen reminds me of

could have a spa and shower wasn t the best.

spa is not open yet

the pool is warm and amazing

i arrived i was assigned a room that allowed smoking

laundry facilities. helpful staff.

would need for a short time (bathroom, tv, chairs/ table, outlets to charge things), except for a kitchen

oatmeal, coffee with flavored creamer, toast, apples and yogurts in the morning for the light breakfast

says laundry on site but there isn t one

wifi was a little slow, but that's really quibbling.

night we arrived we decided to use the pool

spotless clean. great breakfast, indoor pool and gym with enough equipment

laundry is $4 for washing and $4 for drying

laundry enabled us to do washing very cheaply

there were a lot of amenities - like several restaurants in the hotel, a roof top pool and a supermarket

the pool on top was amazing both for swimming and watching sunsets

room lovely bed, pool and fitness room excellent right by the metro station

location, restaurants, gym, rooftop, cleanliness, friendly staff

the bed. the wifi. the black out for the room. the large space. quiet a/c

very clean. had a restaurant and top golf in the hotel. also had a gym and pool.

room service left the old bed cover with blood stains

buying from the bar was ok, but a bit pricey

the gym is so up to date

gym facilities were good

allowed our request for late check out

breakfast was included & it had eveything you could want & was delicious

was able to park in handicap parking, breakfast great

pool could have been better

walked a mile each way to get to a little bar and grill