pool could have been better

airport and close proximity - comfortable beds - clean room - basic but good breakfast - pool and gym - lots of

the location, wifi and free breakfast.

walked a mile each way to get to a little bar and grill

clean rooms and phenomenal breakfast

perfect location my husband and kids love it

pool small but good, could shower off after swimming

spotty wifi was the only problem we experienced

a nice gym with quite a lot of equipment

plenty of seating for families with kids

for us it was ok but for people with young kids or the infirm the walk up the stairs with luggage could be

there was even a very pretty garden area where the kids could play a little bit

the coffee was gross and the wifi was a little touch and go.

stayed in a hyatt trio suite in phoenix too, this is a great suite for bigger families with older kids

there was even a very pretty garden area where the kids could play a little bit

but the main lobby bar service was excellent

good location. breakfast was fairly standard.

no restaurants, no room service, no fitness center

location bar breakfast served in the lobby

i believe parking should be free as well as the wifi

my family really enjoyed the indoor pool & my son with autism had great had great time

gym was hard to find since it was under renovation

we ordered a meal through room service & were followed up by a courtesy call to check how the meal was

open bar in the evening was great

no laundry

the wifi was sloowwww

great location. heated swimming pool

fast when we needed more supplies (we opted to not have daily cleaning due to covid) and when the kitchen stove

they have free bikes to use and kids beach toys too which were perfect for us

i couldn t connect to the wifi so i couldn t work until i left on monday.

laundry

other hotel pools don t compare, and the kids loved it

i had room service for breakfast and it was absolutely amazing

good fitness center for a hotel. self service laundry was also a plus.

other hotel pools don’t compare, and the kids loved it

the bar staff was very friendly, we appreciated the snacks during happy hour

can be a bit noisy with other guests' rowdy kids as windows are along corridor.

need to improve laundry room

snacks in the bar and free drinks were nice

definitely stay again everything was good my kids loved it the pool the buffet style breakfast the value was

did not like that my spa tub broke after i turned it on and was also making a loud sound from the jet's

would have liked the bar to stay open a little later into the evening

booked the hotel because of the rooftop pool and when we checked in

room was above a noisy bar with very loud music, especially the bass

room service was great

the bed the pool and is very clean

convenient, clean, professional staff, large lobby, excellent shuttle service

closeness to the airport and the outdoor pool i cannot find

room service left the old bed cover with blood stains

our kids were very disappointed about the pool and we didn t get the room we reserved

my room was all the way at the end of the hallway, and with two kids and bags was a long walk.

the hot water is very hot dangerous be careful if you have kids it will burn very little water pressure in the

bathroom has a bath tub, not just a shower, which made it easier to bathe the kids

to the airport , the kids loved swimming in the pool, it was quiet , clean , all the staff is friendly ,breakfast

i also liked that there was breakfast provided every morning and places to eat nearby

close to the beach nearby shopping wifi code

the room was modern, clean and comfy. the wifi was great for working on my laptop.

good location, lot of parking space, we have everything we needed!

spacious rooms, great location to the beach, free parking, up dated rooms

on site parking good

staff was unfriendly and charged me for a pet damage fee that never existed

pool and hottub are amazing

we had a spa room and then a

the location and the spa bath tub

i liked that the spa complemented the room really well the format was perfect .

pool

wifi password didn't work at all we tried reaching out but no one answered or helped, beds were

underground parking available

wifi connection wasn't so great

the room was very clean, the bed and pillows comfortable, the wifi worked perfectly and the black-out curtain

the wifi wasn't working well in the room.

thought it would have a spa and it was only a tub.

wifi is slow

wifi doesn t work and the password is useless

spa tub kept on shutting off

they need to improve the breakfast

wifi connection

mattress was very worn out and uncomfortable, no laundry bag, no hot breakfast, no orange juice left

an available laundry bad would be convenient but the reception told me that a regular bag would be just fine

the room was large with a balcony and the breakfast and great accommodations

is clean, staff is friendly, rooms are comfortable and breakfast bar has a wide variety of foods

free wifi internet and complementary small breakfast

one thing that could have been better was a request for late check out we asked for

close to my gym, church, and beach

wifi worked well in reception but not in bedroom.