ice making machine, heated pool, coffee available at all hours in the hotel lobby area

are comfortable, quiet aircon, self-service laundry, helpful staff, good breakfast with variations every day,

room.. space.. bathroom.. comfort & wifi

morning breakfast was great. everything was close and kids had a great time in the pool.

breakfast was great. good variety of food. staff was very attentive!

the gym is not good, almost no equipment

+ location + wifi + friendly staff + in-house starbucks and breakfast bar

safety hot tub pool cleanliness location staff starbucks

perfect location. great staff. great pool.

terrible wifi. no cell service in my room.

the pool and location of the hotel was brilliant

the staff were absolutely lovely! the rooms and pool were also better than expected!

pool and spa and location

some time to kill in the afternoon before leaving for the airport but very limited bar facilities

pool, the gym and continental breakfast that was included in our stay

the pool was big enough and warm enough to be good fun for kids

the kids loved the pool (although it was a bit small)

no room service.

wifi in the room didn't work for the whole stay. bad experience.

concierge, caitlyn front desk, restaurant, bar and parking attendants all extremely helpful and efficient

perfect location, helpful staff, pet friendly

room service food is mediocre at best

room service after 3pm despite having printed menus stating otherwise

parking and room service prices were expensive.

food at the poolside restaurant could definitely be improved

rooms were a bit small, we booked a family room for 2 adults and 2 kids and i felt it was a bit small

in particular, i would like to thank heidi and joy who made sure that my laundry was sent and returned in time

also upon check in i was given a laundry basket to help carry my luggage to my room

close to the pier and pet friendly

rooms were clean and my kids enjoyed it

problem with homeless people and did not feel that safe when walking around at night with the kids

the room service experience was very professional and great

breakfast is expensive but really good

the outdoor dining space by the pool was a great option for kids + teens

pool, wifi, location, absolutely amazing

that was scary for the kids

i enjoy my stay at the hotel - also late check out still 13h00

no jacuzzi or spa services. food service at pool side was slow.

we also love to have 'room service&

no room service

only facility we were a little bit disappointed was the gym that was designed (we assume so) in a regular room

to walk to the main area with restaurants, shops, ideal coffee shop on site and bar , nice pool and seating area

location perfect to walk to the main area with restaurants, shops, ideal coffee shop on site and bar , nice

and lay-out of our suite, big painting fell of the wall during the night and almost fell on our kids

really enjoyed our time by the pool, the food was nice and the kids had fun

wifi not stable, over priced, balcony with parking lot view, no coffee machine in room

fully equipped for fitness with a professional gym and yoga studio, as well as a great spa and sauna, cold

the adjacent roof bar and restaurant was also a very nice place to be at night, albeit probably better in the

restaurant on the roof top can be quite busy but they have wonderful bar with full service

location staff at the bar and the valet was just correct a bit to expensive for what you get

lack of gluten free options on the room service menu.

of a bathrobe or slippers for a hotel with pool no directions to the gym lack of live tv dated lighting and

kids were welcomed being able to swim at anytime

we stayed in the king bed 1 bedroom apartment, which had heaps of room and fully equipped kitchen

room service food very good

the pool, the view, the beach and the restaurants and room service all 5 stars

fab breakfast. great location.

piano bar with fireplaces in the lobby gave a romantic and cozy vibe

loved the swimming pool area

the breakfast in the restaurant was so so compared to the price we paid

great location, quiet, parking if you need it, had a kitchen, nice room

great location, comfortable beds & we were able to get early check in on arrival

great little kitchen

the staff were excellent, accommodating an early check in for me

full kitchen, bathroom and king size bed

small smelly pool area overrun with kids

the room service was good

the facility , restaurants , gym and the proximity of the hotel from nearby attractions

spa area was a mess and complete disaster late at night when i wanted to use the sauna

great bar and restaurant with excellent service

) for wifi is just not cool

considering location (prime) and the fact the room had a king sized bed, pool, kitchenette and living/dining

parking was $30 plus tax per night. wifi was $15 per 24 hours.

kids loved it

the were so nice and let us do early check in, we also needed a room on the 1st floor mom couldn't do stairs

king room with a kitchenette was very spacious

i appreciated having a refrigerator with a kitchen area

the kitchens are poorly poorly stocked

need to put nonstick pans and spatulas and just bare minimal things in the kitchen s

is very quiet, with friendly neighbors, and both the neighborhood and the hotel are extremely pet-friendly

toilet in kids room had to be fixed three times.

kitchen, balcony off bedroom was ridiculous

pool area was great, clean and quiet

while it was large it was outdated for example the kitchen reminds me of

large rooms, nice courtyard and pool, good food. they staff was wonderful.

nice toiletries and a good sized gym

my room was next to the gym and i could hear the door closing

also being on 20th street - it's a fair distance from the shops and beach for those with kids

i was travelling with 3 kids. perfect

no room service; no in-room coffee maker.

very close to the beach and complimentary breakfast at a nice bakery.

location, bed, crossaints, wifi, showers

my kids were exhausted and it was a little alien to us the neighbourhood so my kids were scared

breakfast was not delivered that day so we missed out on it

were spa like

wifi, shower, refrigerator

breakfast is now just a cereal bar

breakfast was basic but ok for an inn

central location, strong wifi, clean, good breakfasr

wifi and a great roof deck with a view

location. view. breakfast. bikes.

have microwave in the kitchen

location, right where barbie had skated, as demanded by the kids

small breakfast

the restaurant was in construction, so the breakfast was really bad.

wifi never worked.

tip: we really enjoyed dinner at casa12 just two blocks away + mao's kitchen for lunch, so good

we had a kitchenette area which wasn t well equipped but as we ate out it wasn t a problem

wifi was shaky.

some slight downsides- the wifi was spotty at best

appreciated late check out option and good

accessibility & great location. early check in clean & quiet.

it was like sleeping on a bunch of someone's laundry

no laundry, no kitchen, no gym. it is basically a very good 2 stars.

friendly and offered late check out at no extra cost after i told them i was picking up hire car at 12

great location, spacious room, good breakfast for la - and most importantly, the spacious parking right at the

pity they do not have a laundry for guests - would be perfect

great cleaning and room service

tv, coffee machine, immediate wifi connection , shower easy to

the jacuzzi was open and well maintained and they had free laundry services so we could wash our clothes which

within the hotel were great the staff, the staff at the bar were awesome

room service was awful came in a shopping bag

would be better if there were laundry services available

covid restrictions but that was no fault of hotel just missed being by pool for cocktails:(

it was loud. many of the guests were loud and unruly, and it wasn t just the kids!

good amenities and we enjoy the heated pool and hot tub

asked at front desk about room service and they sent us to the dining hostess who then sent us to the take out

currently undergoing renovation so the gym is closed.

sweeming pool, restaurant.

small gym but with a gorgeous view to the garden

good location and free parking. comfortable room. nice view of the marina. friendly staff.

lots of parking

they extended my parking at no cost

would have been nice to have better notice that there was no wifi (was a small subsection in the booking)

pet friendly with a toy as a gift when leaving

an additional choice of bread and include orange juicein the breakfast would be great

clean, comfortable and friendly staff, extra parking, and continental breakfast.

was quiet felt very safe and bed was very comfy, kids loved the giant tub and the private patio

the shower took a little getting used to, and breakfast was average at best.

clean, comfortable and friendly staff, extra parking, and continental breakfast.

pool staff were friendly

but the restaurant was doing a change over at the time kids were hungry

of pool and marina

that the pool, hot tub and fitness center are open 24 hours a day

all very pleasant and staff really nice specially with our kids

patio area at outdoor bar on upper level was in need of housekeeping

the pool was warmed was so nice

outside bar outside dining

nice hotel and room was right next to bar

small pool

no room service of any kind

restaurant/bar and pool area made our stay

lack of laundry service. i would have expected a hotel like this to have this basic facility.

bar and cafe were closing at 11pm, hard to fond anything to eat for late check in

the beds were very comfy, we enjoyed a lovely breakfast, and had some time to spend by the pool

was great, facility, free parking, staff, breakfast was okay, little but useful gym we liked everything

comfortable hotel with breakfast, nice beds, and a very reasonable pet fee and policy for la

coin laundry

the pool area needs more attention and cleaning

friendly staff -comfortable bed and pillows -fluffy towels -clean room -wifi speed was okay -tasty coffee -no

no room service

the kids love it

nancy at the front desk was fabulous! the bike hire was great as was the pool

beautiful location. easy early check in

the restaurant is very nice, one can sit outside at the pool/marina, or inside with the view

little bar down in the lobby so you could get a glass of wine at night/coffee in the morning

was fine to stay at for business travel, but there's no kitchen, and it just seemed a little 'bare minimum'

lamp doesn t work dead bolt on door broken minimal hot water wifi pretty much didn t work they made copies

that's a small, petty thing to bring up, but for extended stays you begin to wonder what's going on

improve wifi quality.

the wifi was unbelievably fast

cleaning services is bad no gym no lool no room service no room service no room service

the place was nice and the staff went out of their way to accommodate our requests as we had an early check in

we told it s not our rooms , for other guests , went down to reception, to be told that our kids will be on

wifi is very strong in the room

good breakfast clean room , free parking, laundry option available

wifi worked well

ideal for people visiting kids at ucla

perfectly clean , modern , patio, price, free parking in fantastic location

love the location, staff, comfortable beds and breakfast. convenient parking too.

hotel charged $250 per staying per pet, which was not outlined in the booking process. scam

the gym is also really nice, modern equipment and very clean (not that we spent much time away from the

we thought mini bar charges were reasonable and there were no hidden extras to our stay which felt very luxurious

i loved the candy bar even though i didn't get a

upscale hotel, very comfortable bed, lovely pool, good equipment in the gym.

should have breakfast included!

space broken amenities in the common space no wifi (broken and told can check out if no suitable) no cellular

it's a good choice for adults or families with older kids who are able to appreciate the small, quiet atmosphere

breakfast was good

we loved that this hotel is pet friendly and brought us a dog bed and food and water bowls for our little pup

i requested room service everyday for fresh towels and a made up bed

they also are pet friendly without huge extra fees

was clean, with small kitchen and coffeemaker

wifi worked great

when i checked in i was told by manager over intercom the pet friendly rooms were all full

free parking offered which is incredibly rare for la

the cookies were delicious, nice fresh breakfast and snacks during wine hour

nice to have a parking garage and elevator for easy in and out

free drinks with throughout the stay, beach equipment, free parking, restaurants in walking distance

breakfast buffet had tasty choices

could use an upgrade in some respects - a swimming pool - upgrade of the rooms

i asked to be on the back side and was given a room with minimal natural light facing the gym

smelled terrible, hallways were hot and muggy, gym was closed, the cafe/coffee bar was grossly understaffed

-no pool

smelled terrible, hallways were hot and muggy, gym was closed, the cafe/coffee bar was grossly understaffed

no indoor pool and jacuzzi

breakfast quiet helpful staff modern close to westfield shopping center walking distance

the room service button for plate collection did not work, i called for them to collect my breakfast at

reception staff were rude and room service vastly overpriced. room was small for the money

yet close to airport, beverly hills, west hollywood and santa monica gym is outstanding and pool is excellent

dirty outdoor chairs no tea/normal coffee tea station no room service past 9.30 area it s in

restaurant and bar is fabulous

the restaurant was closed the first day i was there so was unable to have a drink or room service that evening

wifi in our room was very weak

room service, bathrooms, bed, simonette, close to culver city restaurants and steps

the wifi could be better

pool area was just ok

we stayed in a patio room near the pool and i recall that the pathway to it was a little scruffy in

we had room service on the first night, which was excellent, and breakfast in the hotel was just as good

drinks at the bar are outrageously expensive and made me resentful.

we

our room was ready for an early check in and we were upgraded to a suite. nice!

was variable but too costly, the bar area only opened until 10pm which isn't late enough when on vacation, the

the gym is huge with great equipment for

the shower/bath combination does not even have a towel bar to hold onto when exiting the tub

double espresso coffee us$16 each at breakfast

food could be better quality in room service

breakfast was good. restaurant was bright and cheerful.

the pool is also very nice, as are the gym facilities but unfortunately we weren t there long enough

the room service was delicious, with a good choice of options and the portions were very generous

pet friendly hotel, but had no pet relief area

the location and the room itself is great,and the rooftop bar is worth recommended

loved the size of the room and snacks and mini bar were stocked with good

room service food was sub-par

the lobby always smelt like food and the laundry takes a long time

lobby bar & restaurant

very clean, good facilities (pool, gym, bar) and convenient location for beverly hills and the surrounding

hotel is fantastic, especially the pool area

beds were comfy - early check in available and held our bags for us after we checked out so we could explore

mike was extremely helpful as well at the two gentlemen at the bar and the nice guy that took care of our

pool no chairs to lay out in limited room service menu for people w food allergies / vegan / vegetarian

the gym and the location

the gym is bad and the swimming pool very small

i was told) but it should be used more often, for example they should open up an afternoon bar or a lounge area

lobby restaurant is not very good - room service was fantastic

excellent staff and service. clean and comfortable room. great gym. good restaurant and bar

the location the breakfast but was expensive the pool the valet modern room

before booking, and make those extra fees actually useful to all types of travelers, not just gym-goers or long

the gym ran out of wipes and cups

the pool on top was amazing both for swimming and watching sunsets

hotel was modern and set round the swimming pool

i was charged for using things in the mini bar that i did not have

the bed was really cozy, the room super clean and renovated, the mini bar had everything we needed and the

room service ridiculously overpriced (35$ for a noodle soup)

kids in the pool drive me nuts when their shrill screams echo off the concrete walls and the

i ordered room service and got food poisoning

pool and spa were lovely

nothing to dislike bar everything you touch costs dearly

pool could be a little bit bigger

the food in the restaurant and to the room service very expansive.