thing we would have enjoyed more would be that the music from the speakers at the restaurant and pool could have

products included and the room was made up spotless clean and decorated with beautiful flower petals from the

lovely pool surrounded by palms and nature

there is a wonderful pool behind the restaurant, outside tables and deckchairs

the whole hacienda is beautiful. the pool very relaxing and nice.

the pool, the beach and all the different trees

breakfast was excellent

willing team of staff. swimming pool well maintained and clean. food good

wifi was too notch

wifi signal in the room was poor

swimming pool and food, but it could be more generous.

we have two kids who loved the pool and facilities

fact that you could only smoke at the front of the hotel ( parking lot ) was a major concern

half on the staff was friendly, another half - so so. nice pool area

noisy children around the pool

com (would have booked somewhere more quiet) - pool is way too small, more for just dipping (looked bigger on

the pool is extremely small, so it gets easily crowded

they had a private parking and the room was quite nice.

the pool area is nothing like the photo, needs a clean and the water is ice cold

the big disappointment was the swimming pool

8 year old wanted to swim in the pool but it didn t look like it was being cleaned properly

restaurant on site with room service available

clean water at the swimming pool and embellish its surroundings.

room was clean and had the essentials. private parking space was available. felt safe.

the bed was confortable and the wifi was good.

there was plenty of parking for people who come by car

check in, good wifi,safe parking

breakfast is just corn flakes, milk, coffee and tea, bread and butter

we stayed at a very spacious and clean room. the facilities, garden and pool are well kept.

although it s been written that there is continental breakfast no egg, no cheese, just jam and margarine

breakfast must be

decent breakfast (but do not expect too

great rooms. lovely garden and pool area. staff very helpful and efficient.

gym is extremely small and not well equipped

building is lovely room was very spacious and comfortable and thoughtfully laid out the small gym is surrounded

spacious and comfortable and thoughtfully laid out the small gym is surrounded by windows and the pool is lovely

loved the pool

bedroom suite with kitchenette

i didn t take it, because nobody tell me, about the breakfast or coffee

the kitchen should be better equipped, as many basic things are still missing

kitchen not equiped (no pan or pot)

nice sitting areas near pool

oasis, serene and peaceful with a lovely pool with lush greenery and use of kitchen is very handy (grocery store

very beautiful garden, terras, building, swimming pool and room

the pool is heated, they have a good laundry service and there is a very cuddly, cute black cat living on the

the garden is well maintained and you can relax by the pool in the afternoon before going to the centre in the

the pool and exterior grounds were so lovely with comfortable, quality furnishings that made things so

appreciated the free parking, too

thing is that the atmosphere could be a little bit more lively and for example the bar and inside the hotel

breakfast each morning was fantastic

only thing we felt could improve was the room service and food menu

breakfast was very good, tasty and healthy

good location, great pool. nice breakfast restaurant. good parking area.

the beds are wide and comfortable and there was a lot of parking space

easy secure parking

good location, great pool. nice breakfast restaurant. good parking area.

free wifi but it didn t reach my room, next time i ll ask for a room within its reach

breakfast included

the breakfast was one of the best and biggest we had in mexico

the breakfast was amazing!!!

wifi fluctuated between weak and non existent

the pool is small but refreshing after a day out

staff, lovely atmosphere at social time, great kitchen, beautiful buildings and a wonderful pool

friendly staff, parking right in front, pet friendly, large room with spa bath and fridge, good air conditioning

parking is on the street (there is a small off-street parking area, but it s not really used),

friendly staff, parking right in front, pet friendly, large room with spa bath and fridge, good air conditioning

not only it provides all the hotel functions to our full satisfaction with strong wifi even in the room, spacious

very pleasant, and the room was ok with the promised fridge, a seating area outside and a big pool

but they make up for that with a very inviting breakfast and very nice lunch

breakfast was basic as they told me when arriving

free breakfast was standard continental

came in a big group, several families with lots of kids

the free wifi at the bus station worked better

the wifi did not work well in the rooms

location away from the city centre, and many cheap restaurants around, nice pool, very clean

we had to switch rooms constantly as the wifi is horrible there

pool looked nice

we had the two bed master suite that had its own lounge and small garden with plunge pool

friendly staff. clean attractive, spacious rooms. pet friendly.

also there is no fridge in the room and the hotel bar is only open 7am-3pm

plus the hotel itself had a great bar and breakfast options

the staff didn't tell us the closing time for the room service/restaurant at check-in so we missed it otherwise

the breakfast was fabulous once i understood what was possible to order

rooftop swimming pool was great and we especially enjoyed evening swimming and cool down after trips out during

the pool was a bit murky - so i didn't end up swimming in it, which was too bad as it looked lovely

pool was lovely

the (cooked) breakfast was great, tasty and big portions and the staff preparing and serving was very friendly

com which stated there was parking

is actually no parking, you park on the street

wifi is excellent and the room was

great area, friendly staff, excellent breakfast, quiet, comfortable

the air conditioning is good and the wifi is the best we had in mexico so far

kids were screaming until late at night at the pool

the wifi was awful and only 2 bars of cell service in the room

spa is amaizing. location is perfect. bed are super comfortable.

the staff was couterous and the spa was divine.

the pool is a little small.

the apartment and pool area provide a great place to relax and hang out before exploring the city

pool wasn t clean

the pool is big and the amenities were great

spacious and comfortable. common areas are also fantastic including patio and pool

pool area and lobby were very nice

stay here every year it is very well priced, close to the square, free parking and the staff are awesome

rooms are a little bit old and they don't have a mini bar so you can put some things or cold your

staff: there's very little staff available, both at reception and in room service

included breakfast was perfect & coffee in the room was great too

adjoining king room with junior suite for kids was perfect and had kitchen with dining table

adjoining king room with junior suite for kids was perfect and had kitchen with dining table

pool area is small - very inconsistent availability of pool bar (do not rely on it)

we came - only one bathrobe and slippers, one chair on balcony, no knife and cutting board for kitchen - eventually

expensive pet charge, parking is minimal and a very small underground spot not easy to get into.

had issues with the wifi, but it could have been weather related as we arrived just after a hurricane

room - we had a room on two floors with kitchen, balcony to the upper floor

balcony and kitchen

hotel with a very attractive courtyard area, great location, excellent breakfast and wifi

we wish we could have stayed longer to enjoy the rest of the hotel and the pool

pool is useless and the girl on the counter is a bit money oriented.

no seats by the pool, and it s sort of more of a large tub

there is no proper parking

nice pool, great breakfast place attached

breakfast is decent.

staff were friendly and the location is great. parking helped too

size of rooms pool staff cleanness of hotel

the restaurant bar closed at 10pm elevators are old and so dangerous for children

very poor wifi in room

parking in the central city was included which was great

it is so close to the city centre and it has free parking which was great.

good climate in hotel + quiet but close to city center + good service (room service, laundry, parking) + english

they also have a laundry service

nice hotel, clean, great pool

have to clue why the pool is there - it s impossible to use it and it produces a lot of

breakfast was very minimal, one that s more of a snack but we found this with most of the mexican

nice outdoor area for breakfast and small pool to cool off in the heat of the

breakfast very nice

hot water wasn't working, neither was the wifi

hotel advertises laundry service online, yet were informed this is not a service they provide when we asked

it was great to have a pool as the weather was hot and humid

wifi was a bit hit and miss, especially in the room

we didn t use the pool but sat by it to relax

i did not try the food there and the breakfast was only bread and coffee

the pool is absolutely wonderful after a day of sightseeing or on a hot afternoon

wifi works well, very clean and they clean every day

the wifi in the room was a bit spotty but in the lobby it s great.

parking was provided in another hotel but was just around the corner so was fine

the bed is comfy and there's a nice roof and pool

the location, the free parking and the bed and sheets are so comfortable

the breakfast was delicious

a weak wifi signal in the room. ;-)

wifi was terrible

we were also able to do laundry for a very reasonable price through the hotel as well, which was very helpful

the bar at night is perfect with the best bartender and the breakfast every morning was excellent and impeccably

the bed was comfortable, the air conditioning good, and a lovely little pool

for such a luxurious stay please don’t penny pinch and charge extra for the inclusive breakfast coffee refill

breakfast is off-property, one street over at the paloma’s hotel

the breakfast was delicious and all that i expected

by the end of our stay (and our tenth time in the wonderful pool), it is without a doubt the premier boutique

pool area was beautiful, very peaceful, piped music was relaxing and also barely perceptible so not

there was also welcome drinks, and you get 2 free cokes and a kit-kat bar for free

we arrived very early in the morning from a long bus ride and could rest at the pool

the continental breakfast was lovely

the rooms are arrayed around a gorgeous, large pool, and the public spaces are simple and stunning at the same

beautiful setting, everything top-notch. comfortable and peaceful. breakfast made to order!

still around merida, great spacious and modern room, quiet for the best night sleep, home made breakfast, parking

the pool was not clean

great to have access to kitchen as needed

we had free use of the kitchen when needed and also the washing machine

the wifi is well working

pool hours

boutique hotel with a lovely pool, helpful staff, free water always available, reliable wifi, comfortable bed,

the pool did have leaves in it

room decor was fantastic, comfortable bed, great ac, strong wifi, spiral staircase leading to plunge pool, nice

location and parking so i slept in the car because the room stinky mold

wonderful helpful staff, clean rooms, concern for their customers, great location, pet friendly

the free parking felt secure and was next to the hotel

we were surprised to have a tv in the room and wifi offered, although the wifi did keep cutting out

very difficult to use the parking and is only for four cars

good location, clean, wifi, nice pool

free parking good location clean

free parking was a great feature

location private parking large room service

friendly staff especially rogetwho spoke wonderfulenglish and was very helpful pool area is really lovely with

free parking right outside the door was a big bonus for us

it is bright, cool, and the restaurant, bar and pool are lovely

architecture, pool area was fab & staff really helpful

the garden/swimming pool, everything was the right taste

we also enjoyed cooling off in the pool

a comfortable bed, a useful little shelf and light in the bunk, excellent and clean kitchenware, a decent

loved the breakfast, people, and the relaxed vibe in this hostel

nice location, really good breakfast and nice people

i was near the kitchen and there was a bit much noise at times, but not bad, nor late.

good enough breakfast

the lady that received us was absolutely wonderful and cooked really good breakfast

unstable, the tv only have national tv and with poor signal, netflix is unabeliable due the bad wifi, the parking

the included breakfast was too little and the price is a little high

seems we got unlucky with the room, as it was right next to the laundry and was very noisy

great homemaid breakfast, we recommand this hotel at all

they have the kitchen besides the master bed

the low wifi

we looked forward to breakfast every morning

complimentary breakfast was so yummy and the hotel was absolutely stunning.

we loved the chukum pool and the decor

they considered every detail, from a delicious breakfast included in the rate, to bathrobes and toiletries in

basic breakfast but ok

staff kindness, property location, pool

beautiful inner courtyard with a lot of exotic plants, cool pool amazing to refresh after long walks in merida

beautiful pool area with pool beds where you'll have breakfast

breakfast was included in the price and was delicious, with generous portions

cozy, good wifi, great location

the wifi is decent too

adults only with children

in mind that the pool is very small

station and traffic light, lot of noise all day and night from the street not suitable for small kids since

to use the pool facilities as there was a ( very noisy) kids' birthday party going on

the breakfast was good, simple, but repetitive. maybe a fridge would be helpfull for some.

kitchenette had very minimal supplies but met our needs to reheat food and for snacks

booked a room with a kitchenette

the spa next to the big pool was not available either as some construction work was being done

private little pool is very useful

the wifi is very good in the suite (and throughout the resort) and ideal for remote working

we had dinner and breakfast at the restaurant on-site and were impressed with the quality and the pricing which

breakfast was very good, the location fantastic

very well located in merida, pool and breakfast well

of wifi in the family room

only thing i could say, was the wifi not super strong in room

wifi was very unreliable, unable to do any work while working remotely

wifi

the pool was not as clean as expected (cloudy water).

grounds and pool were very beautiful

every morning a different local breakfast which was delicious and the room was very colorfully decorated and

wifi could have been better and kept dropping out but it wasn't a big deal for me

wifi is weak ...

gym is very very small, the stationary bike s seat is frozen in an extremely low position so

small but well equipped gym, whole hotel had a nice feel to it and the receptionists were very friendly

didn't like the random change in costs for ordering room service

of paseo montejo (walking) enough space on the parking place enough space on the rooms even for kids

quirks that were annoying: -no place in the shower to put bar of soap or shampoo

the plunge pool refreshed and the lounge chairs are comfortable

wifi really good

the wifi went out once during my stay for about 20 min, but was otherwise fast and reliable

helpful staff and good wifi

great all around, ask for room with wifi working in it.

wifi was good

fyi: this property does have parking available

the room overviewed the pool and was very well ventilated with both a ceiling fan and ac unit

buildings, very kind staff, perfect location, pools, nearby parking, unique art, an oasis of peace, large room

beautiful setting small hotel at times had the pool to

pool didn t have lights in the water like in the last picture of the ad and the wifi was only good if you were

no wifi in room (but comfortable sofa on landing with a decent signal)

water was a bit unpredictable, wifi didn t work well in the room but was fine in the reception which has comfy

location helpful staffs strong, fast, and stable wifi nice internal common seating

wifi was not stable at all

i loved the courtyard and the plunge pool

the wifi was iffy, nothing at all in the room.

desk guy could have told me they take cards. pool/hot tub (?) was cold!

style hotel, wonderful staff present on the floor, wifi didn t work in my room, but was fully available & fast

wifi only worked 40% of the time. the water in the room stopped working twice.

fast wifi and good aircon

don't expect a pool, it really is like the size of jacuzzi

roofterrace and (plunge)pool area could use some protection from the sun

location was perfect, clean rooms, free wifi.

wifi was patchy

wifi not working from the room, a/c was way too loud

the pool was a little bit small to swim in...... but it was 40c outside ....so it did its job!

the wifi wasn't very strong or fast, and didn't work at all in our room.

cute hotel with a pool, well located, offered tours aswell, 24h reception

the staff were way above average + the small piscina (pool) was very welcome & refreshing

wifi not available in rooms but only comon areas.

good location staff helpful and very nice charming hotel with a lovely patio/outside swimming pool quiet whereas

on your list of facilities, it stated on site laundry, there is no laundry here.

apart from the wifi which wasn't strong enough to reach the room, everything was good !

this hotel has a lot of charm, with a lovely pool, and