the pool is a perfect place for everybody to meet

spacious, good ac, parking, the staff is friendly and helpful

but they make up for that with a very inviting breakfast and very nice lunch

free breakfast was standard continental

the room, swimming pool and breakfast area were clean. the staff was courteous.

plus there was a wedding event and we could not have access to the bar nor restaurant

you have to order it from room service and pay extra

breakfast was very good, the location fantastic

breakfast was excellent, rooms were perfect so beautiful decor and furniture, excelente spacing for

any critical comment i d i had to dial several times for room service as it was always engaged

about 20 rooms, intimate, walk out to pool patio from slider in room

pool was yucky

the wifi did not work well in the rooms

there is no laundry service for clients. no clean towels were available.

kitchenette lacking of cooking ware and dishes. wifi signal was not very strong in the room.

a beautiful landscaped garden with a clean swimming pool, sun loungers by the pool, tables for sitting outside

i also appreciated the breakfast cooked every morning

great to have access to kitchen as needed

the pool was not clean

we had free use of the kitchen when needed and also the washing machine

bedroom suite with kitchenette

i didn t take it, because nobody tell me, about the breakfast or coffee

the kitchen should be better equipped, as many basic things are still missing

kitchen not equiped (no pan or pot)

nice sitting areas near pool

restaurant is good and easy to access on the property, plus there is room service

phone in my room never worked, so i could not order room service; the laundry was not picked up, and the

there's a drugstore next to the hotel entrance; a small convince store (oxxo) and a kids playground nearby ,

the elevators work well, and the roof garden bar and restaurant are lovely

everything ! love the place pool service cost location

very strange breakfast deal

the breakfast is delicious and the breakfast room is beautiful

the breakfast which was included was delicious

the choice and quality of breakfast is second to none

was a full breakfast menu and all of the food i tried was delicious

there is a wonderful pool behind the restaurant, outside tables and deckchairs

lovely pool surrounded by palms and nature

the whole hacienda is beautiful. the pool very relaxing and nice.

products included and the room was made up spotless clean and decorated with beautiful flower petals from the

thing we would have enjoyed more would be that the music from the speakers at the restaurant and pool could have

host was acomodating serving us an early breakfast as we had an appointment at 7:30 am

location, staff were superb, delicious breakfast and nice decor

unstable, the tv only have national tv and with poor signal, netflix is unabeliable due the bad wifi, the parking

the lady that received us was absolutely wonderful and cooked really good breakfast

great homemaid breakfast, we recommand this hotel at all

pool is useless and the girl on the counter is a bit money oriented.

no seats by the pool, and it s sort of more of a large tub

there is no proper parking

nice pool, great breakfast place attached

gym is really super basic, mostly cardio machines and no heavy weights at all

small gym by appointment only was a hassle, but understood

for business travellers and for people who use merida as a fall-out base for day trips rooms are spacious and

clean, great rooms and pool, fitnessroom is great

the bar was closed.

swimming pool; side of a

pool is tiny but enough for a dip in

the pool too small and the lobby bar to small also

the gymnasium is really ridiculous

and the room service is too slow

mini bar advertised with the room,non existent at all

laundry service rates were a bit high

first room i was given was a king, but the view was terrible, because it overlooked a parking lot

were doing renovations so did not have any sun umbrella,s by pool i was in the shade most of the time

nothing except price was high but we had a really nice room by the pool.

open parking lot with not clear access. too old facilities: restaurant, lobby and swimming pool.

room service was tasty as well

parking free wifi connection confortable bed service room

kids were screaming until late at night at the pool

pool and wifi both excellent

pool and wifi both excellent

sparse gym but that's not a criticism. had enough to work up a sweat.

good wifi in the rooms as well as free wifi in the squares in merida

good gym

pool bar was often unattended and staff needed more training

excellent breakfast and restaurant

it was ok for a 2 day stay. parking spot

and the only thing that disappointed us was the pool

good location, near paseo montejo ample parking lot friendly staff

couldn t find the pool, when i did it was chained off

very polite staff, parking area seemed secure.

access to a gym

wifi worked properly

it turned out that room service works only by request

the cleanliness in rooms, lobby, pool and gym was exceptional

loved there is a safety bar in the bathroom

the swimming pool is really small and the fitness room was under renovation.

the staff were excellent especially raul who served our breakfast

property, beautiful rooms, very good location, super friendly staff, awesome breakfast

pool needed more maintenance, a little small

staff, breakfast, location, facilities

loved the place and the pool

wifi, location

modern and clean with a lovely pool . the family that ran it were very friendly and helpful

room service often comes very late (after

it was quiet, with great parking and very

breakfast menu at the hotel is limited

the private pool isn t as private as it looks in the pictures but still a great spot to hang out and cool

the garden is pleasant and also the little private pool in front of the room

no blankets, just a sheet, a pet peave in mexico

the wifi was not working during our stay

also, the plunge pool was empty due to a faulty pump

they dont have room service

didn't like the random change in costs for ordering room service

very clean and affordable hotel, free parking

really didn t enjoy the gym as it was dark and smelly

wifi was good

beautiful pool

restaurant was closed, breakfast not available. no vibe, was like a haunted house

the staff is well trained the breakfast is delicious, and the service is top

the pool area is it s redeeming feature but as there is construction work all around and a car repair

loved some down time in the pool area

to move/park the car off the street outside; in our initial room, there was a loud buzzing noise; wifi was

it was clean, comfortable, good wifi.

little bit far from the center (20min walk), breakfast was quite simple but okay

pool was lovely after my flight

breakfast is modest - there are a few options to improve it but with extra cost

restaurant on site with room service available

8 year old wanted to swim in the pool but it didn t look like it was being cleaned properly

clean water at the swimming pool and embellish its surroundings.

the pool, prefer outdoor pool

the pool area is nothing like the photo, needs a clean and the water is ice cold

the location and pool were okay.

noisy children around the pool

there is a small pool in the inner yard

parking was too small and not well defined, i was afraid that someone would bump in to my car while

the bathroom's inconsistent water refill and after reporting the unreliable wifi to the front desk, no action

very comfortable room and good pool. staff very friendly and helpful.

.all good nothing bad. maybe need to work better the pool/jacuzzi that might need repairs soon.

were located right next to the pool

pool was smaller than expected

- weak wifi

breakfast was one of the best we had

street vendors disturbing breakfast, few sun loungers by the pool, closed spa.

plus, the pool is gorgeous

pool needed cleaning

we had a suite with pool view and we could hear everything from the reception and they (the staff mainly) were

there's a laundry directly below the hotel run by the owners and a cute coffee shop on the corner

we asked about it at the laundry next door and it was the same lady working at both places

wifi was absolutely awful

gym has no ac and lots of mosquitos

the pool and gym are quite small so you have to pick your moment

parking was poor and thought breakfast was included in the price i agreed on

we were offered a place to store cold items in the kitchen

wonderful. great fun for the kids. lovely place. very comfortable suites.

could have better gluten free breakfast options- otherwise the breakfast was very good!

especially warming staff, nice design and beautiful breakfast, among other things there were very delicious

wonderful. great fun for the kids. lovely place. very comfortable suites.

breakfast has very limited options. pool needs cleaning.

their mission to please guests and say yes to every request if only we had more time to enjoy the pool

no place to lounge near pool. not really a pool, almost just a beautiful water feature

breakfast in morning was great and we enjoyed the pool

very nice designed boutique hotel with very nice garden and pool. very friendly staff

breakfast in morning was great and we enjoyed the pool

the pool is big and the amenities were great

the apartment and pool area provide a great place to relax and hang out before exploring the city

pool wasn t clean

spacious and comfortable. common areas are also fantastic including patio and pool

great location, extremely clean, helpfull staff, free parking. perfect for stay in merida!

the staff were very friendly and helpful and we loved swimming in the pool and the garden was a nice addition

they have 4 parking slots for cars in a secured place, but it's also possible to park on the street for free

cleanliness, location, service, available and secure parking

loved the pool area

staff was very helpful, they opened the restaurant 10 early so we could have breakfast before our flight, and

they made us a fruit breakfast to take out at 5

limited breakfast options if this is included in your price, unless you want to pay more

i wish the pool was larger, but it s understandable because it s a smaller property.

don t think i would reserve a room with a private balcony and pool again since the public balcony everything

beautiful property with a gorgeous bar to hang out in at night and breakfast included. lovely

wifi could be better in rooms, and a fridge in room would be nice

wifi can dip in and out so i wouldn t work remotely here if you re planning to

the bar at night is perfect with the best bartender and the breakfast every morning was excellent and impeccably

there's a spa on site which we did not use

pool was a wonderful addition and i haven t even discussed service - brilliant, attentive and

beautiful hotel. stunning pool.

the laundry service we paid for was ok, not great

good bar service with cocktails

lecanda is an adults-only oasis in the center of merida

huge room and bathroom, very clean. nice stuff, quiet place. good wifi. a/c in room

we used the laundry service, it was 150 pesos

there is a roof top pool

our room was number 8 by the pool

nothing (maybe just clean the pool from all the little bugs..)

property was stunning ud83eudd29 with a lap pool, gorgeous rooms, and good ac

the pool close to the suite, the overall service, the breakfast, everything was

the breakfast menu was decent

breakfast is off-property, one street over at the paloma’s hotel

the breakfast was delicious and all that i expected

parking was more convenient but staff willing to step up to help

wifi not good

pool area was not as neat as the rest of the facilities, they should grow more plants and an ivy,

nicely decorated with a beautiful garden, swimming pool, and a delicious breakfast

continental breakfast included with the reservation was limited to a small serving of fruit, a piece of bread

the swimming pool is on the shadow from 4pm on, so not very useful with a checkin at 3pm

american breakfast was the worst! location is great.

i like the price, the facility, the swimming pool, the garden real nice. very quite.

also it has its own parking place

they advertised a bar but it was closed for renovations

pool with palmtrees in city center is nice touch

beautiful common areas and swimming pool

really comfortable and spacious with its own terrace overlooking the pool

the garden and pool area is very pleasant.

every morning a different local breakfast which was delicious and the room was very colorfully decorated and

they were able to help with a last minute laundry and with booking/advises to other hotel and sightseeing

had two meals, breakfast, wasn't great

breakfast was standard, but good as well

the pool is gorgeous and i loved that it even wrapped around the staircase

was fantastic, staff, location and if course the breakfast

i agree with other travelers that the breakfast offered is ok

i enjoyed the pool and the environment that they created

the wifi was also not working for our entire stay and there seemed to be no intention of fixing it - so

the mini pool was defiantly needed in the heat

the private pool in the room was great

if i had to mention something it was the pool service could have been quicker

which was very good (be sure to get the almond croissant), at night we had some cocktails at the bar which were

rosie helped us book tastings, tours and restaurants ahead of arriving and alejandro at the bar was super

our room was upstairs so we had a jacuzzi, i understand other rooms have a private pool (we will try those next

all, the main reason i reserved the master suite is because of the large bath tub and the plunge pool

clean and nice and ventilated interior patio. sorry we didn t have time to use the pool.

clean, it has convenient kitchen facilities so we could make tea and coffee and cook if we wanted to

the wifi speed and latency in my room, was not good, it might be better in other rooms, but they could

location central and convenient. free wifi very good

the guest kitchen is nicely equipped (though at least a couple of guests didn't bother to wash their own

breakfast is decent.

our suite had an oversized balcony overlooking the pool

the place is stunning, the pool, rooms, staff, breakfast, location were all perfect and well exceeded our

interior and calm hotel with 7-8 rooms, you have the pool for yourself during the day, nice light breakfast with

standard- best quality, amazing pool, boutique privat atmosphere, stunning shower, easy free parking

the continental breakfast was lovely

from the always-friendly and -helpful staff; elegant, spacious facilities; delightful swimming pool (a rarity

the hotel was fully booked so a late check out form our room wasn’t possible

great location, beautiful hotel and rooms and the pool was fantastic.

fast wifi, daily room service and free water provided

lovely pool

is a hostel/ bar right next door, and on one of our three days (saturday), they played extremely loud, fast

we stayed in the upper level suite overlooking the pool and it was absurdly, delightfully grand the terrace

check out bacchas wine bar next door

was very cold almost all shade toilets did not work for 3/5 days adult only place with kids

parking is included which is a great thing because i guess it can be quite hectic to find a parking

great pool area

breakfast can be a little more extensive

the courtyard was lovely and the pool was a great way to cool off in the hot merida afternoons

at night as not too close to main plaza but very walkable (less than 10 minutes to cathedral ) wifi in room was

it would be nice to have some choice at breakfast.

asking for a breakfast to take away, you should provide a full box with drinks and food and not just a sandwitch

the breakfast was fabulous once i understood what was possible to order

pool was lovely

huge rooms, great breakfast and super friendly staff! not too far from city center.

the (cooked) breakfast was great, tasty and big portions and the staff preparing and serving was very friendly

great little kitchen with fridge and microwave

starting with the whole stuff, continuing with the room's location and ending with the beautifull pool, which

it is a nice hotel with spacious rooms. good wifi connection.

pool area was well maintained

clean rooms, sparkling pool, helpful staff, tasty breakfast, good coffee, convenient location, peaceful evenings