the pool is extremely small, so it gets easily crowded

:( - wifi cuts out

blocked toilet, very weak wifi, staff doesnt speak english at all

parking was too small and not well defined, i was afraid that someone would bump in to my car while

parking lots limited and you can't arrived later because it was closed

the big disappointment was the swimming pool

8 year old wanted to swim in the pool but it didn t look like it was being cleaned properly

clean water at the swimming pool and embellish its surroundings.

restaurant on site with room service available

the pool, prefer outdoor pool

spacious and comfortable and thoughtfully laid out the small gym is surrounded by windows and the pool is lovely

loved the pool

building is lovely room was very spacious and comfortable and thoughtfully laid out the small gym is surrounded

gym is extremely small and not well equipped

beautiful gardens, very nice pool and lounge chairs

the garden is well maintained and you can relax by the pool in the afternoon before going to the centre in the

historic villa with many seating areas by the pool and under covered lanais

beautiful patios and gardens and a swimming pool to refresh after a day of visits

the pool is heated, they have a good laundry service and there is a very cuddly, cute black cat living on the

the pool and exterior grounds were so lovely with comfortable, quality furnishings that made things so

the pool area and the dining room are dreamy

very big comfortable beds, great large shower and bathroom, the hotel has a lovely relaxing pool in a central

parking in or out for ubers was complicated as is a busy street

breakfast each morning was fantastic

good breakfast, too

we stayed at a very spacious and clean room. the facilities, garden and pool are well kept.

the bathroom is too small, i felt the room was too simple. and the breakfast was too simple too.

although it s been written that there is continental breakfast no egg, no cheese, just jam and margarine

i definitely like the cleanliness. they had breakfast, and the pool was very clean.

the breakfast was exactly the same each day: cereals

nice bar and restaurant

late breakfast room service is nice in hot summer

wifi signal in the room was poor

the bar and restaurant kept me out of the pool, but it looked great and the kids loved it

wifi was too notch

easy secure parking

wifi connection was not really stable but this is not really a disadvantage.

the wifi wasn't very stable. it kept on crashing or it didn't work at all in our room

good location, great pool. nice breakfast restaurant. good parking area.

free wifi but it didn t reach my room, next time i ll ask for a room within its reach

intermittent wifi issues but quickly resolved.

it would have been helpful knowing that the wifi connection is unstable

the location was good, breakfast good staff friendly and helpful

the big kitchen was great and we loved sitting at the pool in the evenings

they will soon be adding tables and chairs outside on the patio and pool

friendly staff, parking right in front, pet friendly, large room with spa bath and fridge, good air conditioning

staff, lovely atmosphere at social time, great kitchen, beautiful buildings and a wonderful pool

enjoyed the pool

breakfast was also great on the terrace at the pool, with a wide selection of delicious options

the location is great, rooms are very comfortable, restaurant and bar are convenient

there was plenty of parking for people who come by car

room was clean and had the essentials. private parking space was available. felt safe.

the bed was confortable and the wifi was good.

check in, good wifi,safe parking

only part i was not impressed with was the food, we ordered room service one night, and the food we ordered was

breakfast options could be a bit more clear but what we had was great!

wifi is not always great

also there is no fridge in the room and the hotel bar is only open 7am-3pm

beds so comfortable, pool delightful, complimentary breakfast good, service absolutely exceptional, within

pool was lovely

rooftop swimming pool was great and we especially enjoyed evening swimming and cool down after trips out during

asking for a breakfast to take away, you should provide a full box with drinks and food and not just a sandwitch

huge rooms, great breakfast and super friendly staff! not too far from city center.

the pool was a bit murky - so i didn't end up swimming in it, which was too bad as it looked lovely

breakfast was good and the ladies very helpful trying to problem solve for a special diet (wheat

parking lot is 3-5min walking from the hotel, but after day 01 we found parking spots in front of

great area, friendly staff, excellent breakfast, quiet, comfortable

the location is safe and in a nice neighbourhood with enough free parking spaces in front of the hotel

good location, nice pool, decent breakfast, and all at a reasonable rate.

the apartment and pool area provide a great place to relax and hang out before exploring the city

pool wasn t clean

the pool is big and the amenities were great

spacious and comfortable. common areas are also fantastic including patio and pool

staff have no idea how to please and run a hotel,the kitchen was terrible,slow service,they forgot to clean our

the staff was amazing, the pool was cozy and great location.

spa is amaizing. location is perfect. bed are super comfortable.

also i asked for a salad roll from room service

pool and wifi both excellent

pool bar was often unattended and staff needed more training

car park - the room was enormous - it felt like a 5 star hotel but for an incredible value - gym and pool were

cocktails and breakfast are great

in the shower, very good coffee available in the room every morning, very good location, free parking, perfect

all explained to me the rules for my dog and all the amenities in the hotel (restaurant, gym, pool, etc)

breakfast is decent.

the pool area

balcony and kitchen

parking available (essential in merida), a broad range of options for breakfast, an in-house bar for the guests

closest park is santiago, there is a grocery store, oxxo, restaurant, spa and cinema around that one

breakfast was amazing. the location to the city is fantastic! the pool was refreshing.

lovely pool and bar area

included breakfast was perfect & coffee in the room was great too

staff: there's very little staff available, both at reception and in room service

wifi is

swimmingpool and bar are fine and the location is good too

very close to city center, just two blocks, parking.

spacious room, hot water, great location, pleasant staff at the reception, swimming pool, i have stayed here

clean quiet hotel, professional friendly staff, pretty lounge garden and pool, comfortable and practical room

the only problem is the wifi, which only can be easily connected nearby the lobby.

staff was really friendly and the bellboy explained us how to get better wifi as in our room it was really bad

the staff was helpful (arranging rides, taking in laundry) and our room was cleaned daily

beautiful property with a gorgeous bar to hang out in at night and breakfast included. lovely

wifi could be better in rooms, and a fridge in room would be nice

wifi in rooms

it is beautiful. the pool area is gorgeous. beds are heavenly and the staff exquisite

pool is useless and the girl on the counter is a bit money oriented.

there is no proper parking

nice pool, great breakfast place attached

no seats by the pool, and it s sort of more of a large tub

hot water wasn't working, neither was the wifi

breakfast very nice

hotel advertises laundry service online, yet were informed this is not a service they provide when we asked

room, private pool, and outdoor seating areas were exactly as pictured

well wifi

beautifully restored old house. great staff. adults only.

for such a luxurious stay please don’t penny pinch and charge extra for the inclusive breakfast coffee refill

parking ) - our room got flooded with rain, most likely due to leaks in windows - the pool is very

the bed was comfortable, the air conditioning good, and a lovely little pool

the pool close to the suite, the overall service, the breakfast, everything was

the pool was small, but it was nice for the children to be able to have a swim

the location was perfect, beds and rooms are on point, a small nice pool, honestly all good!

free parking lot around the corner at another hotel they have an arrangement with

good location. decent size room. swimming pool area and parking nearby at another hotel

i was a tiny bud disappointed the pool was not usable

wifi was a bit hit and miss, especially in the room

breakfast was basic but good

they provided everything we needed: shampoo, shower gel, body lotion, hairdryer, bathrobe, and pool towels

sign out front says b&b but breakfast is not included

he also had breakfast every morning and it was just a really nice atmosphere

beds had problems getting hot water to work, but once it did, it really worked well 2 kilos of laundry washed

good climate in hotel + quiet but close to city center + good service (room service, laundry, parking) + english

they also have a laundry service

parking, close to the centre and modern facilities

pool was dirty

the continental breakfast was delicious

nicely designed and very spaceous rooms, awesome shower, amazing pool, friendly and helpful staff who take

the bed and breakfast was one of the most comfortable places we have ever stayed (and we travel a lot)

we'd been travelling a week when we arrived and had a whole bag of laundry and this was taken care of for a

interior and calm hotel with 7-8 rooms, you have the pool for yourself during the day, nice light breakfast with

room is very cozy, very clean and in front of the pool

the bed and wifi are super, location is perfect

i had to work during my trip and the wifi was excellent: took several video calls in my room and other parts

hotel in the sense that the staff didn't recommend anything, no information on the city was given spa isn't open

good continental breakfast, friendly staff, nice pool

parking is in a closed gate, so you have to ask smbd every time when you need access to your car

free parking good location clean

free parking was a great feature

the parking for the hotel is 75m away on the same street

not eat breakfast

wonderful helpful staff, clean rooms, concern for their customers, great location, pet friendly

location, parking

the free parking felt secure and was next to the hotel

location and parking so i slept in the car because the room stinky mold

we were surprised to have a tv in the room and wifi offered, although the wifi did keep cutting out

we loved the chukum pool and the decor

nice pool, lovely rooms & great staff

no wifi in the room, thin walls.

the building is very modern, the room was huge with a nice view on the pool and the patio

the low wifi

extremely nice staff, very clean, water to disposal, very good wifi and air conditioner

beautiful pool area and the paintings on the walls

great location, close to center. good breakfast.

court next to the room, beautiful interior design, amazingly kind staff and excellent breakfast

to the strip although there are much cheaper options on the strip nice ambience nice shower good pool haven't

we also appreciated the included breakfast, and found the staff to be very friendly and helpful

basic breakfast but ok

great pool area

beautiful pool area with pool beds where you'll have breakfast

breakfast was delicious, and the location of the place is great, just in the city centre of merida,

starting with the whole stuff, continuing with the room's location and ending with the beautifull pool, which

in reception they speak english perfect. and parking place is very safe.

clean rooms, sparkling pool, helpful staff, tasty breakfast, good coffee, convenient location, peaceful evenings

even my kids complained that it was not enough with 3 quesadillas or pancakes not to mention my husband ;)

station and traffic light, lot of noise all day and night from the street not suitable for small kids since

the staff was incredibly welcoming, and the breakfast was amazing, offering a variety of fresh sweet and savory

awesome staff, beautiful premises, swimming pool and extensive breakfast. what more can one ask?

got a few mosquito bites by the pool

was good - there is breakfast included in the price

nice location, really good breakfast and nice people

wifi could have been better and kept dropping out but it wasn't a big deal for me

every morning a different local breakfast which was delicious and the room was very colorfully decorated and

pool may need to have the filter working.

really comfortable and spacious with its own terrace overlooking the pool

location in merida, close to the centre, nice rooms and a beautiful garden with the small pool

the lady that received us was absolutely wonderful and cooked really good breakfast

host was acomodating serving us an early breakfast as we had an appointment at 7:30 am

the included breakfast was too little and the price is a little high

breakfast was a very delicious way to start the day

great homemaid breakfast, we recommand this hotel at all

amazing design of the room but also all the space around is unique spacious parking lot welcome drink :)

icicle to the delicious breakfasts and cocktails to the well-appointed rooms and refreshing pool and lounge

it is bright, cool, and the restaurant, bar and pool are lovely

it is bright, cool, and the restaurant, bar and pool are lovely

poor laundry service, don t wash your clothes there

the location was quite close to city centre - the nearby area was quite - free parking available - there were

the wifi is excellent

pool area is beautiful

very clean. friendly staff. nice pool. have stayed multiple times. best place in merida.

gym is very very small, the stationary bike s seat is frozen in an extremely low position so

property (room, pool, breakfast

at night, loud music from a nearby bar or nightclub played until after 01

parking was a little complicated but staff was very accommodating!

parking is available around the corner, no problem at all

parking is included which is a great thing because i guess it can be quite hectic to find a parking

wifi, room very clean, friendly staff, nice pool and good location

they have no laundry service.

plaza; across the street from an excellent restaurant, the chaya maya; a couple blocks from a laundry; and a

lovely colonial building and spacious rooms, nice little pool to chill

location - spacious rooms (i prefer the 2nd floor 2 room junior suute)- quiet - relaxing pool area - areas around

pool is great and big enough, the bedroom was clean and comfortable , the bed was nice and cozy

the truth is that it is a good hotel, clean rooms and pool too

wifi was very unreliable, unable to do any work while working remotely

they got a space for your car in a parking nearby, the pool is open until 10pm and the location is excellent

also the hotel parking is one block down the road, not convenience at all

water was a bit unpredictable, wifi didn t work well in the room but was fine in the reception which has comfy

wifi was not stable at all

could have had free breakfast and a laundry service but great value for money

family and i stayed for a month and did not have really any bad experience to speak of other than wifi issues

no wifi in room (but comfortable sofa on landing with a decent signal)

i loved the courtyard and the plunge pool

desk guy could have told me they take cards. pool/hot tub (?) was cold!

a small pool in the patio to cool down in the heat

location, pool (small, but refreshing and clean), nice courtyards too

wifi in the room could be better

don't expect a pool, it really is like the size of jacuzzi

beautiful roof top pool to chill at the end of a hot, sweaty day

great wifi and central location

location was perfect, clean rooms, free wifi.

wifi was patchy

swimming pool - but never saw anyone using it :)

cute hotel with a pool, well located, offered tours aswell, 24h reception

the wifi wasn't very strong or fast, and didn't work at all in our room.

the wifi is not great

great pool

was perfect for our stay here, comfortable room, nice pool area, friendly personnel and delicious breakfast

amazing courtyard with greenery and little pool and hacienda style breakfast area were my favorite

wifi is strong and never cut out on me

loved the pool area

the staff are so kind and helpful and the wifi in the lobby is strong

wish the wifi was better in the room

good location staff helpful and very nice charming hotel with a lovely patio/outside swimming pool quiet whereas

super central, very comfortable rooms eith air conditioning and pool. excelent staff too.

public spaces (lobby, breakfast area, pool courtyard) were beautiful and conducive to interaction with other

wifi was a weak in the room.

we had a nice pool view, the staff was extremely helpful

beautiful pool

the location was perfect and the little breakfast restaurant was superb

i wish the pool would have been heated!

the staff is well trained the breakfast is delicious, and the service is top

the gymnasium is really ridiculous

the pool area is small. it was so hot that the building a/c was not cooling the lobby.

the garage contains a lot of parking lots to place your car

free parking in the middle of the city

kids really enjoyed the swimming pool

the swimming pool is really small and the fitness room was under renovation.

no bar in hotel

breakfast was wonderful--raoul, our waiter, was exceptional

the gym is simple but very nice too

breakfast was good

little bit far from the center (20min walk), breakfast was quite simple but okay

the staff were lovely and even made mr breakfast early at 5:30am before my bus to the airport

pool, breakfast, safe parking, very clean.

parking in the city

great breakfast

the pool was lovely and the entire facility was clean and well-kept

had to pay for my breakfast

looks better on photos, american breakfast was some how cold!

location & pet friendly

location. staff. pool. breakfast

we enjoyed the swimming pool

wifi signal in room isn t always equally strong, and once the cleaners hung our wet towel (which

plus a nice continental breakfast spread in the morning

the hotel is new, smells nice, pool is huge and refreshing, enough seating for weeks, free coffee any time of

rooms were large and very comfortable with an outdoor sitting area and wonderful spa bathroom

the room assigned to us was spacious and we really enjoyed the pool

spacious room with comfortable beds, fast wifi, perfect location

there is good wifi everywhere in the hotel, and also in the park next to it

the wifi didn't work well (or at all) in our room.

we used the paid private parking at the hotel for our rental car, which was convenient, and used room service

my first room had a lot of small ants and the wifi wasn t working (3rd floor far end) so i moved to another

a lovely courtyard with pool. excellent breakfast at a reasonable price. very quiet rooms.

rated this hotel as 4 stars with room service and breakfast included

we missed laundry service

wifi i sometimes had to go out into the common area to get a

loved the place and the pool

the wifi and location

kids loved the pool. the staff was sweet.

location, pool, value

great location and comfortable beds. the pool is quiet and enjoyable, given the heat in yucatan.

they moved us to another room to try to get wifi

and the laundry service is quick and cheap

i had to go downstairs to be able to use the restaurant wifi

location, hotel, rooms, swimming pool. all perfect!

it has a bar and restaurant attached with lovely staff and good food

wifi is definitely quite slow, but still usable

the pool is okay for swimming but not great but as per above there are other options

rooms, vip service, relaxing common areas with a pool

breakfast was pretty sad

distance to lively shops and restaurants and next door to a great coffee shop/restaurant for breakfast

breakfast in morning was great and we enjoyed the pool

the pool wasn t too inviting and was out of commission during our stay.

the swim pool is rather a 2m pond, haven t seen anyone inside

was cold, wifi was mediocre, there were only two towels in the room, none for the floor

pool is more a dunk bath. it's very refreshing, though.

although as mentioned in other comments, the pool is just a pod with some water