the pool is extremely small, so it gets easily crowded

:( - wifi cuts out

blocked toilet, very weak wifi, staff doesnt speak english at all

parking was too small and not well defined, i was afraid that someone would bump in to my car while

parking lots limited and you can't arrived later because it was closed

the big disappointment was the swimming pool

8 year old wanted to swim in the pool but it didn t look like it was being cleaned properly

clean water at the swimming pool and embellish its surroundings.

restaurant on site with room service available

the pool, prefer outdoor pool

spacious and comfortable and thoughtfully laid out the small gym is surrounded by windows and the pool is lovely

loved the pool

building is lovely room was very spacious and comfortable and thoughtfully laid out the small gym is surrounded

gym is extremely small and not well equipped

beautiful gardens, very nice pool and lounge chairs

the garden is well maintained and you can relax by the pool in the afternoon before going to the centre in the

historic villa with many seating areas by the pool and under covered lanais

beautiful patios and gardens and a swimming pool to refresh after a day of visits

the pool is heated, they have a good laundry service and there is a very cuddly, cute black cat living on the

the pool and exterior grounds were so lovely with comfortable, quality furnishings that made things so

the pool area and the dining room are dreamy

very big comfortable beds, great large shower and bathroom, the hotel has a lovely relaxing pool in a central

parking in or out for ubers was complicated as is a busy street

breakfast each morning was fantastic

good breakfast, too

we stayed at a very spacious and clean room. the facilities, garden and pool are well kept.

the bathroom is too small, i felt the room was too simple. and the breakfast was too simple too.

although it s been written that there is continental breakfast no egg, no cheese, just jam and margarine

i definitely like the cleanliness. they had breakfast, and the pool was very clean.

the breakfast was exactly the same each day: cereals

nice bar and restaurant

late breakfast room service is nice in hot summer

wifi signal in the room was poor

the bar and restaurant kept me out of the pool, but it looked great and the kids loved it

wifi was too notch

easy secure parking

wifi connection was not really stable but this is not really a disadvantage.

the wifi wasn't very stable. it kept on crashing or it didn't work at all in our room

good location, great pool. nice breakfast restaurant. good parking area.

free wifi but it didn t reach my room, next time i ll ask for a room within its reach

intermittent wifi issues but quickly resolved.

it would have been helpful knowing that the wifi connection is unstable

the location was good, breakfast good staff friendly and helpful

the big kitchen was great and we loved sitting at the pool in the evenings

they will soon be adding tables and chairs outside on the patio and pool

friendly staff, parking right in front, pet friendly, large room with spa bath and fridge, good air conditioning

staff, lovely atmosphere at social time, great kitchen, beautiful buildings and a wonderful pool

enjoyed the pool

breakfast was also great on the terrace at the pool, with a wide selection of delicious options

the location is great, rooms are very comfortable, restaurant and bar are convenient

there was plenty of parking for people who come by car

room was clean and had the essentials. private parking space was available. felt safe.

the bed was confortable and the wifi was good.

check in, good wifi,safe parking

only part i was not impressed with was the food, we ordered room service one night, and the food we ordered was

breakfast options could be a bit more clear but what we had was great!

wifi is not always great

also there is no fridge in the room and the hotel bar is only open 7am-3pm

beds so comfortable, pool delightful, complimentary breakfast good, service absolutely exceptional, within

pool was lovely

rooftop swimming pool was great and we especially enjoyed evening swimming and cool down after trips out during

asking for a breakfast to take away, you should provide a full box with drinks and food and not just a sandwitch

huge rooms, great breakfast and super friendly staff! not too far from city center.

the pool was a bit murky - so i didn't end up swimming in it, which was too bad as it looked lovely

breakfast was good and the ladies very helpful trying to problem solve for a special diet (wheat

parking lot is 3-5min walking from the hotel, but after day 01 we found parking spots in front of

great area, friendly staff, excellent breakfast, quiet, comfortable

the location is safe and in a nice neighbourhood with enough free parking spaces in front of the hotel

good location, nice pool, decent breakfast, and all at a reasonable rate.

the apartment and pool area provide a great place to relax and hang out before exploring the city

pool wasn t clean

the pool is big and the amenities were great

spacious and comfortable. common areas are also fantastic including patio and pool

staff have no idea how to please and run a hotel,the kitchen was terrible,slow service,they forgot to clean our

the staff was amazing, the pool was cozy and great location.

spa is amaizing. location is perfect. bed are super comfortable.

also i asked for a salad roll from room service

pool and wifi both excellent

pool bar was often unattended and staff needed more training

car park - the room was enormous - it felt like a 5 star hotel but for an incredible value - gym and pool were

cocktails and breakfast are great

in the shower, very good coffee available in the room every morning, very good location, free parking, perfect

all explained to me the rules for my dog and all the amenities in the hotel (restaurant, gym, pool, etc)

breakfast is decent.

the pool area

balcony and kitchen

parking available (essential in merida), a broad range of options for breakfast, an in-house bar for the guests

closest park is santiago, there is a grocery store, oxxo, restaurant, spa and cinema around that one

breakfast was amazing. the location to the city is fantastic! the pool was refreshing.

lovely pool and bar area

included breakfast was perfect & coffee in the room was great too

staff: there's very little staff available, both at reception and in room service

wifi is

swimmingpool and bar are fine and the location is good too

very close to city center, just two blocks, parking.

spacious room, hot water, great location, pleasant staff at the reception, swimming pool, i have stayed here

clean quiet hotel, professional friendly staff, pretty lounge garden and pool, comfortable and practical room

the only problem is the wifi, which only can be easily connected nearby the lobby.

staff was really friendly and the bellboy explained us how to get better wifi as in our room it was really bad

the staff was helpful (arranging rides, taking in laundry) and our room was cleaned daily

beautiful property with a gorgeous bar to hang out in at night and breakfast included. lovely

wifi could be better in rooms, and a fridge in room would be nice

wifi in rooms

it is beautiful. the pool area is gorgeous. beds are heavenly and the staff exquisite

pool is useless and the girl on the counter is a bit money oriented.

there is no proper parking

nice pool, great breakfast place attached

no seats by the pool, and it s sort of more of a large tub

hot water wasn't working, neither was the wifi

breakfast very nice

hotel advertises laundry service online, yet were informed this is not a service they provide when we asked

room, private pool, and outdoor seating areas were exactly as pictured

well wifi

beautifully restored old house. great staff. adults only.

for such a luxurious stay please don’t penny pinch and charge extra for the inclusive breakfast coffee refill

parking ) - our room got flooded with rain, most likely due to leaks in windows - the pool is very

the bed was comfortable, the air conditioning good, and a lovely little pool

the pool close to the suite, the overall service, the breakfast, everything was

the pool was small, but it was nice for the children to be able to have a swim

the location was perfect, beds and rooms are on point, a small nice pool, honestly all good!

free parking lot around the corner at another hotel they have an arrangement with

good location. decent size room. swimming pool area and parking nearby at another hotel

i was a tiny bud disappointed the pool was not usable

wifi was a bit hit and miss, especially in the room

breakfast was basic but good

they provided everything we needed: shampoo, shower gel, body lotion, hairdryer, bathrobe, and pool towels

sign out front says b&b but breakfast is not included

he also had breakfast every morning and it was just a really nice atmosphere

beds had problems getting hot water to work, but once it did, it really worked well 2 kilos of laundry washed

good climate in hotel + quiet but close to city center + good service (room service, laundry, parking) + english

they also have a laundry service

parking, close to the centre and modern facilities

pool was dirty

the continental breakfast was delicious

nicely designed and very spaceous rooms, awesome shower, amazing pool, friendly and helpful staff who take

the bed and breakfast was one of the most comfortable places we have ever stayed (and we travel a lot)

we'd been travelling a week when we arrived and had a whole bag of laundry and this was taken care of for a

interior and calm hotel with 7-8 rooms, you have the pool for yourself during the day, nice light breakfast with

room is very cozy, very clean and in front of the pool

the bed and wifi are super, location is perfect

i had to work during my trip and the wifi was excellent: took several video calls in my room and other parts

hotel in the sense that the staff didn't recommend anything, no information on the city was given spa isn't open

good continental breakfast, friendly staff, nice pool

parking is in a closed gate, so you have to ask smbd every time when you need access to your car

free parking good location clean

free parking was a great feature

the parking for the hotel is 75m away on the same street

not eat breakfast

wonderful helpful staff, clean rooms, concern for their customers, great location, pet friendly

location, parking

the free parking felt secure and was next to the hotel

location and parking so i slept in the car because the room stinky mold

we were surprised to have a tv in the room and wifi offered, although the wifi did keep cutting out

we loved the chukum pool and the decor

nice pool, lovely rooms & great staff

no wifi in the room, thin walls.

the building is very modern, the room was huge with a nice view on the pool and the patio

the low wifi

extremely nice staff, very clean, water to disposal, very good wifi and air conditioner

beautiful pool area and the paintings on the walls

great location, close to center. good breakfast.

court next to the room, beautiful interior design, amazingly kind staff and excellent breakfast

to the strip although there are much cheaper options on the strip nice ambience nice shower good pool haven't

we also appreciated the included breakfast, and found the staff to be very friendly and helpful

basic breakfast but ok

great pool area

beautiful pool area with pool beds where you'll have breakfast

breakfast was delicious, and the location of the place is great, just in the city centre of merida,

starting with the whole stuff, continuing with the room's location and ending with the beautifull pool, which

in reception they speak english perfect. and parking place is very safe.

clean rooms, sparkling pool, helpful staff, tasty breakfast, good coffee, convenient location, peaceful evenings

even my kids complained that it was not enough with 3 quesadillas or pancakes not to mention my husband ;)

station and traffic light, lot of noise all day and night from the street not suitable for small kids since

wifi was very intermittent, especially with iphones we were told, which was annoying if you were

awesome staff, beautiful premises, swimming pool and extensive breakfast. what more can one ask?

got a few mosquito bites by the pool

fast wifi

between bus station and main square very good breakfast lovely staff nice old building good wifi

grounds and pool were very beautiful

the cleaning staff and kitchen staff were fabulous

the garden and pool area is very pleasant.

friendly service and delicious breakfast

breakfast was good

breakfast was a very delicious way to start the day

seems we got unlucky with the room, as it was right next to the laundry and was very noisy

the lady that received us was absolutely wonderful and cooked really good breakfast

the included breakfast was too little and the price is a little high

location, staff were superb, delicious breakfast and nice decor

free parking right outside the door was a big bonus for us

good parking available

it is bright, cool, and the restaurant, bar and pool are lovely

it is bright, cool, and the restaurant, bar and pool are lovely

the garden/swimming pool, everything was the right taste

the wifi did not work well. i see something above about

gym facilities were horrible, outdated, not at all as shown in pictures and the room was super

the pool and grounds were cinematic

we stayed in a jacuzzi suite, best deal ever! they even have bubbles! my kids were extra happy!

definitely not a 5 stars hotel. the gym was out of service

no bar or restaurant although there are

the staff were exceptional - sorted out our laundry and booked our trip to chichen

good parking for a car , near the hotel 3-4 min

there is a pool which is great after a day of exploring merida

parking is a block away, not right at the hotel

location is near laundry, food, stores

location is very central, staff is very friendly, decent wifi, and a nice pool.

area well-maintained, clean, airy, antique room with beautiful furniture strong and stable wifi helpful staffs

the plunge pool refreshed and the lounge chairs are comfortable

little pool and open in the center with a fountain and green grass

very friendly and helpful staff, great dinner, parking available, great view of the front patio.

they got a space for your car in a parking nearby, the pool is open until 10pm and the location is excellent

hotel is amazing, the building is very colonial, the room was huge with a nice view on the pool and the

color is beautiful, at the night it is spectacular, i really liked the swimming pool and the bed in my room was

also the hotel parking is one block down the road, not convenience at all

wifi service was a little spotty at times

family and i stayed for a month and did not have really any bad experience to speak of other than wifi issues

no wifi in room (but comfortable sofa on landing with a decent signal)

location helpful staffs strong, fast, and stable wifi nice internal common seating

wifi was not stable at all

desk guy could have told me they take cards. pool/hot tub (?) was cold!

room service was also really on point and consistent

style hotel, wonderful staff present on the floor, wifi didn t work in my room, but was fully available & fast

helpful staff, clean and nice but small swimming pool

wifi in the room could be better

the wifi was good the whole time

location was perfect, clean rooms, free wifi.

the pool was a bit dirty.

there is even small pool on the roof of the hotel

area which is nice and chill, could have an update on the furniture and a clean of the tiny pool

bad wifi - bad smell in the bathroom - noicy - wrong informations about check-in and check-out time on

swimming pool - but never saw anyone using it :)

the pool didn t clean.

the staff were way above average + the small piscina (pool) was very welcome & refreshing

the wifi is not great

loved the pool area

there's also a laundry place right across the hotel

would have liked use of laundry facilities.

parking

wifi is strong and never cut out on me

good location staff helpful and very nice charming hotel with a lovely patio/outside swimming pool quiet whereas

apart from the wifi which wasn't strong enough to reach the room, everything was good !

public spaces (lobby, breakfast area, pool courtyard) were beautiful and conducive to interaction with other

view, pool area, v friendly

and wifi was very poor in our room

maybe update the pool area seating?

loved some down time in the pool area

the pool area is it s redeeming feature but as there is construction work all around and a car repair

the location was perfect and the little breakfast restaurant was superb

beautiful pool

but the building, elevators, pool, room services are old and slow

valet parking onsite

great breakfast buffet - free wifi - bus station just in front (a good company, to go to cancun for instance)

beautiful lobby , bar , restaurant choice pool hallways

kids really enjoyed the swimming pool

staff, breakfast, location, facilities

breakfast was wonderful--raoul, our waiter, was exceptional

the breakfast was delicious and the cocktails too

breakfast was good

the pool could be slightly heated

the pool is nice, but rigth next to the breakfast area

little bit far from the center (20min walk), breakfast was quite simple but okay

very central and it had parking at hotel, staff was amazing and attentive.

to move/park the car off the street outside; in our initial room, there was a loud buzzing noise; wifi was

private parking, excellent location.

the location and free breakfast

the pool schedule, closes early

the breakfast was too small

location. staff. pool. breakfast

included breakfast and update room with refrigerator and microwave as well as inside of the rooms because

rooms were large and very comfortable with an outdoor sitting area and wonderful spa bathroom

top service! great location and very good room and breakfast

very pet friendly

we enjoyed the swimming pool

breakfast was served and impressive every day

the wifi connection could have been better, there was a shortcoming at least for half a day

selection for breakfast, location was perfect , nice pool area, very nice room, great

beautiful grounds and pool area

the room assigned to us was spacious and we really enjoyed the pool

breakfast was delicious . the hotel staff went out of their way to make our stay pleasant.

area of the hotel is very nice, pool was perfect

wifi i sometimes had to go out into the common area to get a

the wifi was really choppy; the breakfast wasn't worth the price

parking in the backyards

courtyard with awesome trees and a swimming pool

loved the place and the pool

they initially refused to accept our credit cards and didn t allow us to leave our kids and belongings in

location, pool, value

it has a very nice pool with a good atmosphere, which we enjoyed daily

great location and comfortable beds. the pool is quiet and enjoyable, given the heat in yucatan.

clean and spacious rooms, good wifi

location, spanish colonial style, friendly staff, pool, attached restaurant, bar fridge in room, quiet, very

the staff weren't very helpful with transportation, laundry or attractions.

wifi was sporadic but only very minimally annoying

in early he helped me to take my luggage into storage and said that i could relax by the lovely pool until check

stayed with 2 kids in the hot summer and really liked the hotel

limited bar hours and limited breakfast options

breakfast in morning was great and we enjoyed the pool

rooms, vip service, relaxing common areas with a pool

very nice designed boutique hotel with very nice garden and pool. very friendly staff

design , pool,

the pool is more of a fountain, or a plunge pool. not an issue for us, though.

was cold, wifi was mediocre, there were only two towels in the room, none for the floor

the room was clean and the air conditioning and wifi worked well, no issues at all

pool is more a dunk bath. it's very refreshing, though.

the pool wasn t too inviting and was out of commission during our stay.