wifi and the facilities worked very

also, we asked for a mattress on our bed at the pool, and we had to wait 45 minutes for them

the spa is spectacular! love it. the whole experience was great!

i visited the spa and had a facial and massage which were both excellent

first, the spa is incredible

spa closing at 5pm does not make sense

it is open), flexible check-in

very kind and friendly staff, large pool

and they only entirely uncovered to pool for one single day during our stay

the swimming pool and the hot tube

very friendly and helpful, very good communication, the beds were comfortable, the green area, pool, and jacuzzi were quite nice, nice breakfast if included, very quiet and chilled surroundings

delicious breakfast, excelent location!!

we like that it is adults only and we can walk for a meal or nightcap

nice garden, pet friendly, private parking - ok

hotel is esay to reach by car and it has plenty of parking space

pool doesnt have heater yet (they already bought the heater (june, 2018), they will install it very (+)inside and out, and the view is something out of this world, you can watch the sunset from the pool area (-)cleaninless could be better and the pool so small and cold water (-)water pool (heater was off - by mistake, supposedly), shower run out of hot water in 3 minutes (+)com give false impression, for example the pool is in reality tiny (+) small as a shoe box and did t delivery what they advertised pool it's durty small and very

comfortable beds, warm pool, jacuzzi, quiet place, great location- very close to restaurants.

only complaint i have is about the pool - the tiles are falling off all over the pool

it includes parking as well for free

i would have rated the stay exceptional except for the restaurant and pool service

cleanness, the gym is well equipped

the pool was not very clean. the restaurant was closed for most of our stay.

the view is really nice and the pool was very relaxing. there where no people, though.

the view, the pool area, and the spacious room.

might have to climb several floors from the parking lot

no elevators for baggae or valet parking services

was very comfortable, great water pressure in the shower, food was excellent, spa services were excellent and easy to get an appointment

nice staff, awesome breakfast, great spa facilities and personnel

food regular, but bar and restaurant is a very nice place to spend time

architecture fantastic scenery waterfall near property golf tennis lessons

scenery is beautiful, the service excellent, the spa is very good

facilities, pool, etx

the hot tub and pool feel a bit grimy.

pool area and friendly personal

the pool and the restaurant, both were amazing!

the service was great as were the bar and restaurant

from the security staff), the room(super clean), the facility(the garden, the hammock, the pool), wifi, water pressure, he food(everything we've ordered was delicious), the garden

went to the spa for the most marvelous spa experience i have ever had at a very good promotional rate

flexibility on dates changing, the spa is not at the hotel the bed are not that

from the security staff), the room(super clean), the facility(the garden, the hammock, the pool), wifi, water pressure, he food(everything we've ordered was delicious), the garden (-)pictures of the pool are misleading (+) we hung out by the pool all day and the view is spectacular (+) the roof top pool and restaurant had an exceptional view towards valle's rooftops and cathedral, the water was (-) dog were in the restaurant and by the pool (-)pool is very small (+) beautiful rooftop bar with a nice pool with a view (+)location, view, pool area, bedrooms, staff (+) we also enjoyed couples massages and the terrace pool (-)pool doesn t open until 10, and with a toddler we would ve been up there as early as 7am if we

good location, friendly staff, on site parking

there is no room service, good luck with the new project!

rooms are situated by a pool and other people partied late at night

didn't like that we couldn't use the pool after 9 pm

beautiful views and the pool was great for a family with children

in fact there is a small pool, slightly larger than a jacuzzi and there are a handful of rooms built around it on a very

are no spa services on-site

before you go - because of covid restrictions, a maximum of two guests at a time can use the pool or jacuzzi

staff, design, attention to details, adults only, food and beverage quality etc etc etc

it has a pool and a jacuzzi on the rooftop

no food on site, no other amenities but a small freezing pool, that i actually ended up using for ice plunging

jungle atmosphere, comfortable room, clean and there are a parking lot

near downtown, with parking, nice staff, gorgeous rooms, good breakfast, spectacular vibe it was better than i

and prices - great service and friendly staff - very good location - easy access with private parking space

nice spot for parking

spa staff were really good a their job

cold pool

the hotel had a wonderful restaurant and spa as well

had a great stay at this hotel - we loved the pool and deck area, the private balcony with hammock swing and the easy walk to the lake and centro

love that there is a bar and restaurant on site with awesome staff - gracias gabriel

the rooms were spotless and the pool was relaxing

lovely pool with lounge chairs to unwind from the day

pool

pool is not heated

nice property, well groomed garden, great pool, extremely friendly staff, good and healthy breakfast

clean and well-kept loved the swimming pool (although it was cold!) free breakfast helpful staff

the kids enjoyed the swimming pool and the food was good quality

santuario es the perfect location for a relaxing weekend outside mexico city as a couple or with kids

fully included breakfast for that money, it is a bit loud in the night, partially because of the pool in each room, and partially because of the very loud street

so you need to leave the window open at night to avoid the extra heat coming from the pool in the room

spa treatments and temazcal was definitely worth the trip to valle de bravo

kids menu too complicated and expensive as well

plus there's room service for both food and alcoholic drinks

the breakfast very delicious, and workers very friendly, they make me feel like i'm home

cleanest friendly location breakfast delicious

breakfast

better breakfast

the staff were amazing and the breakfast was pretty good, the room was clean.

except for a couple of times where we stayed at bed and breakfasts, my sister and i have pretty much always stayed with family in the town since we were

bar with alkoholo / soft drinks on reception

protected parking

location, parking lot, starbucks

we also really liked visiting the swimming pool and restaurants nearby

location location location and the pool but it was closed

the pool and the gardens

larger pool with slides for the kids was great

kids pool was cold

larger pool with slides for the kids was great

kids pool was cold