very poor wifi and i would like if there were tvs in the rooms

price a bit steep for what the cabin offers but i guess the golf course also needs to be

wifi is not good and there is no wifi in the cabins

wifi and the facilities worked very

a superb spa and activities por kids

my room was quite far uphill from the restaurant and swimming pool

not for older people, they didn t offer any entertainment during rain except for the bar and restaurant

also, we asked for a mattress on our bed at the pool, and we had to wait 45 minutes for them

a common issue with people using iphone which i believe seems strange because it worked at the pool

very kind and friendly staff, large pool (if it is open), flexible check-in

place, unfortunately this day in age wifi is very important

pet friendly, but if you dont want your dog to interact with other dogs, don't bring it

the swimming pool and the hot tube

and they only entirely uncovered to pool for one single day during our stay

the wifi was intermittent which was tricky for us as we were travelling and needed information

wifi was very spotty, with inconsistent reception in our

delicious breakfast, excelent location!!

we like that it is adults only and we can walk for a meal or nightcap

took 15 min to arrive, trickling shower, cold dark rooms, burnt cigarette hole in the sofa, stale breakfast,

room, hot tub not working and dirty, breakfast horrible, sending money by bank transfer extremely

pool doesnt have heater yet (they already bought the heater (june, 2018), they will install it very

water pool (heater was off - by mistake, supposedly), shower run out of hot water in 3 minutes

pet friendly

hotel is esay to reach by car and it has plenty of parking space

nice garden, pet friendly, private parking - ok

the pool is also very cold

wifi was not good enough and they forgot to include a hairdryer

clean. pool area and dining area was very good. the gym was excellent.

ordering at the bar took long time

and pool service was not good

par contre chambre bien trop petite pour un hotel 5 etoiles, balcon tout petit

though we were told the pool opens at 9 am, it was not ready

perhaps cause we were sat at the pool level on the ground floor and despite we were keen to tip the waiter

it is nothing like the photos, the wifi was horrible and the security staff was rude.

nice pool area

parking is not an easy task

was intermittent in the room however very good around the pool, restaurants and lobby areas

are very pretty, golf course , pool very nice

definitely go for a walk around the golf course in the evening

the pool was a little cold, other than that nothing

pet friendly, besides beautiful green areas and nice tennis courts

pool area and friendly personal

the wifi drops every few minutes

the pool and the restaurant, both were amazing!

wifi is very spotty so we had to move around to work.

facilities, pool, etx

the roof top pool and restaurant had an exceptional view towards valle's rooftops and cathedral, the water was

we also enjoyed couples massages and the terrace pool

pool is very small

flexibility on dates changing, the spa is not at the hotel the bed are not that

beautiful rooftop bar with a nice pool with a view

good place for children due to the swimming pool but if you want tranquility this is not the place if you are

pool towels seemed to be provided to guests who insisted but not readily available

the rooms are very cozy and the view from the pool is amazing!

as adults we wanted to enjoy that beautiful place and the good music from the bar a little more

beautiful views and the pool was great for a family with children

staff, design, attention to details, adults only, food and beverage quality etc etc etc

slow: it took over forty minutes to get breakfast served and over 50 to get the car frim valet parking

all spa products in the bathrooms, which i like because they are high quality and this is better for

hotel opens up to a lush garden, with a fine restaurant, a pool and jacuzi section with a wonderful view to the

are no spa services on-site

the wifi connection in the room was not great.

wifi not available in the rooms. got charged for breaking a tap that was already broken.

loud noise from parties, the wifi never worked

the sheets were only ok, the toilet paper was cheap, there s no wifi in the rooms, the hot water was

wifi in the room, which was a shame as there was a lovely table to work at

wifi is poor af

you have the bare essentials: bed, wifi, bathroom and cable tv

no food on site, no other amenities but a small freezing pool, that i actually ended up using for ice plunging

was constantly a strong smell of smoke, most probably from the chimney of the wood oven of the kitchen that was

having parking lot is a incredible pro, it is missing a valet parking assistance

com it looks like the breakfast is a big part of the hotel, but when we went down for breakfast they informed

jungle atmosphere, comfortable room, clean and there are a parking lot

clean comfortable beds, very good breakfast

wifi strength was weak in the furthest extremes of the room and there are quite a few stairs in the

spa service next door a bit pricey but nice amenity

love that there is a bar and restaurant on site with awesome staff - gracias gabriel

had a great stay at this hotel - we loved the pool and deck area, the private balcony with hammock swing and

a lovely view, nice pool area, good restaurant and service.

the hotel had a wonderful restaurant and spa as well

lovely pool with lounge chairs to unwind from the day

pool

nice property, well groomed garden, great pool, extremely friendly staff, good and healthy breakfast

the layout. the garden . the pool. comfortable bed.

have a nice good looking pool but we didn't use it

water in the pool was a bit cooler than i had hoped, but manageable and enjoyable.

the kids enjoyed the swimming pool and the food was good quality

no wifi at room

the spa is excellent and also the view from the rooms

santuario es the perfect location for a relaxing weekend outside mexico city as a couple or with kids

noisy bedroom, no wifi, uncomfortable bed

the spa service was amazing

plus there's room service for both food and alcoholic drinks

breakfast

the breakfast very delicious, and workers very friendly, they make me feel like i'm home

breakfast time and no 24-hour room service

cleanest friendly location breakfast delicious

the staff were amazing and the breakfast was pretty good, the room was clean.

(non smoking room) the room service was terrible, i took one bite and left it to avoid food poisoning

except for a couple of times where we stayed at bed and breakfasts, my sister and i have pretty much always

the wifi in our room didn't work but the one from the front desk had a low signal and was kind of slow

were parts of the pool that were broken or not fixed which could be a bit dangerous for kids

our room was facing the yard where the pool, jacuzzi and some tables are located but our curtains were pretty

- reception area and restaurant was superb refurbished, but taking a walk around the hotel - kids club was empty

like something left from the 90's, the play area was extremely noisy - the pirate ship at the pool was imo

and the hotel is beautiful and perfect for kids and adults alike

the lobby, starbucks, breakfasts options and bar service.

attention took too long in restaurants, room service and maintenance.

location, parking lot, starbucks

bar with alkoholo / soft drinks on reception

protected parking

pool wasn't that clean

we also really liked visiting the swimming pool and restaurants nearby

pet friendly locations all over the facilities

location location location and the pool but it was closed

the room is clean and comfy and a reasonable price,and space for parking

spa is really good (ask for claudia for massages), the swimming pool is very funny and the service

no fridge available in the room, we had a deluxe room with a small pool in the terrace but the room was too

pool

kids pool was cold

the pool and the gardens