very poor wifi and i would like if there were tvs in the rooms

price a bit steep for what the cabin offers but i guess the golf course also needs to be

wifi is not good and there is no wifi in the cabins

the kitchen is a bit less equipped then we expected and we miss that there was no living room

wifi and the facilities worked very

cabin is cosy, with a fireplace they help you light when it gets chilly in the evenings

basic kitchen easy to warm up simple meals

the prices, i think service could improve at reception, helping with luggage at the parking, etc

not for older people, they didn t offer any entertainment during rain except for the bar and restaurant

but if you get caught in rainy or cold weather you ll be sitting down at the bar with your kids there is

food at the grill was amazing and the spa is experiences superb

third- we stayed in a forest suite and the room was lovely, enjoyed the tub and the fireplace every night

very kind and friendly staff, large pool (if it is open), flexible check-in

pet friendly, but if you dont want your dog to interact with other dogs, don't bring it

and they only entirely uncovered to pool for one single day during our stay

very friendly and helpful, very good communication, the beds were comfortable, the green area, pool, and jacuzzi

the swimming pool and the hot tube

the wifi was intermittent which was tricky for us as we were travelling and needed information

wifi was very spotty, with inconsistent reception in our

delicious breakfast, excelent location!!

we like that it is adults only and we can walk for a meal or nightcap

took 15 min to arrive, trickling shower, cold dark rooms, burnt cigarette hole in the sofa, stale breakfast,

room, hot tub not working and dirty, breakfast horrible, sending money by bank transfer extremely

it is pet friendly so if you re traveling with your dog, it s a perfect option

com give false impression, for example the pool is in reality tiny

inside and out, and the view is something out of this world, you can watch the sunset from the pool area

hotel is esay to reach by car and it has plenty of parking space

pet friendly

the pool is also very cold

cleanness, the gym is well equipped

the pool was warmed and the size made it so that you feel it's all yours

very nice garden and good play area for small kids < 5 years.

par contre chambre bien trop petite pour un hotel 5 etoiles, balcon tout petit

the gym

though we were told the pool opens at 9 am, it was not ready

the process to get the pool towels was a overcomplicated, they could probably make it simpler.

of stairs from the parking lot to the all the rooms makes it unbearable for elders and the physical challenged

the hotel is beautiful, the temperature pool was perfect and the room view was amazing.

good view of the lake clean pool

until wednesday (less busy days in the week) and thus the hotel was practically empty, we had the pool for

fireplace didn t work and they couldn t fix it soa was closed and they didn t tell me

great golf course, very clean rooms, nice pool, excellent food.

appreciated that they quickly sent someone to fix the gas fireplace and then brought us an electric heater when

the rooms are a bit far away from the amenities. that the spa had an additional fee.

pool area and friendly personal

the hot tub and pool feel a bit grimy.

the pool and the restaurant, both were amazing!

wifi is very spotty so we had to move around to work.

the wifi drops every few minutes

great for kids, many activities to do. great, great staff! food: amazing! great spa.

location, view, pool area, bedrooms, staff

beautiful rooftop bar with a nice pool with a view

they allowed our pet to be almost everywhere

pool doesn t open until 10, and with a toddler we would ve been up there as early as 7am if we

the rooms are very cozy and the view from the pool is amazing!

there is no room service, good luck with the new project!

good location, friendly staff, on site parking

good location, nice pool area, decent size room overlooking the lake.

beautiful views and the pool was great for a family with children

in fact there is a small pool, slightly larger than a jacuzzi and there are a handful of rooms built around it

retreat with pool and rooftop jacuzzi, great restaurant, and amazing rooms

before you go - because of covid restrictions, a maximum of two guests at a time can use the pool or jacuzzi

the room was amazing, the pool was an oasis and we loved the jacuzzi on the rooftop too

they gave me a room with no window just at the entrance next to the vallet parking

the sheets were only ok, the toilet paper was cheap, there s no wifi in the rooms, the hot water was

wifi was very weak in my room.

wifi in the room, which was a shame as there was a lovely table to work at

also, wifi was slow

the wifi connection in the room was not great.

no food on site, no other amenities but a small freezing pool, that i actually ended up using for ice plunging

wifi is poor af

you have the bare essentials: bed, wifi, bathroom and cable tv

was constantly a strong smell of smoke, most probably from the chimney of the wood oven of the kitchen that was

wifi, two of the jacuzzis were not working, and we have to wait one hour to warm it up.

breakfast was good, if you want quesadillas or chilaquiles you must pay extra for them

near downtown, with parking, nice staff, gorgeous rooms, good breakfast, spectacular vibe it was better than

and breakfast great

wifi strength was weak in the furthest extremes of the room and there are quite a few stairs in the

the hotel had a wonderful restaurant and spa as well

cold pool

love that there is a bar and restaurant on site with awesome staff - gracias gabriel

a lovely view, nice pool area, good restaurant and service.

had a great stay at this hotel - we loved the pool and deck area, the private balcony with hammock swing and

the layout. the garden . the pool. comfortable bed.

nice property, well groomed garden, great pool, extremely friendly staff, good and healthy breakfast

pool

nice, clean place , with beautiful garden and large swimming pool

have a nice good looking pool but we didn't use it

water in the pool was a bit cooler than i had hoped, but manageable and enjoyable.

the kids enjoyed the swimming pool and the food was good quality

a pool in the hotel room was wonderful

no wifi in the room so plenty of time to be alone with your thoughts while enjoying a private pool,

in my personal opinion, this type of resort is noy ideal for kids.

view, room pool, staff. basically empty, which is good nowadays

food in general was great, but on a chicken sandwich i ordered from room service one rainy evening the chicken

de toluca; city center with the botanical garden is close by; big supermarket around the corner; wifi worked

that everything closes by 6pm on sundays haha, but the room was fantastic and comfortable, the wifi worked very

fast wifi

kitchen sink wasn't draining well

beds are comfortable and the kitchen area is spacious

plus there's room service for both food and alcoholic drinks

the hot food available at the breakfast could have been hotter

let a review already but this hotel was top of the line, clean, excellent service, with a full breakfast

the staff were amazing and the breakfast was pretty good, the room was clean.

breakfast time and no 24-hour room service

pet friendly

(non smoking room) the room service was terrible, i took one bite and left it to avoid food poisoning

our room was facing the yard where the pool, jacuzzi and some tables are located but our curtains were pretty

except for a couple of times where we stayed at bed and breakfasts, my sister and i have pretty much always

were parts of the pool that were broken or not fixed which could be a bit dangerous for kids

the wifi in our room didn't work but the one from the front desk had a low signal and was kind of slow

like something left from the 90's, the play area was extremely noisy - the pirate ship at the pool was imo

and the hotel is beautiful and perfect for kids and adults alike

attention took too long in restaurants, room service and maintenance.

- reception area and restaurant was superb refurbished, but taking a walk around the hotel - kids club was empty

the garden view from the room was beautiful, the garden is a nice addition to the pool area, where there is

bar with alkoholo / soft drinks on reception

protected parking

location, parking lot, starbucks

pool wasn't that clean

we also really liked visiting the swimming pool and restaurants nearby

pet friendly locations all over the facilities

location location location and the pool but it was closed

the room is clean and comfy and a reasonable price,and space for parking

larger pool with slides for the kids was great

kids pool was cold

great food the spa is awesome

pool

spa is really good (ask for claudia for massages), the swimming pool is very funny and the service