also, we asked for a mattress on our bed at the pool, and we had to wait 45 minutes for them

the spa is spectacular! love it. the whole experience was great!

i visited the spa and had a facial and massage which were both excellent

first, the spa is incredible

spa closing at 5pm does not make sense

very nice garden and good play area for small kids < 5 years.

extraordinary food and place to enjoy breakfast. by the gardens and pool

the pool area for the kids was great

room service included anything in the restaurant menu and coctails

i would have rated the stay exceptional except for the restaurant and pool service

pool golf course

food regular, but bar and restaurant is a very nice place to spend time

nice staff, awesome breakfast, great spa facilities and personnel

beautiful installations although currently building the golf /spa area

definitely go for a walk around the golf course in the evening

the swimming pool and the hot tube

and they only entirely uncovered to pool for one single day during our stay

it is open), flexible check-in

very friendly and helpful, very good communication, the beds were comfortable, the green area, pool, and jacuzzi were quite nice, nice breakfast if included, very quiet and chilled surroundings

very kind and friendly staff, large pool

pool doesnt have heater yet (they already bought the heater (june, 2018), they will install it very (+)inside and out, and the view is something out of this world, you can watch the sunset from the pool area (-)cleaninless could be better and the pool so small and cold water (-)water pool (heater was off - by mistake, supposedly), shower run out of hot water in 3 minutes (+)com give false impression, for example the pool is in reality tiny (+) small as a shoe box and did t delivery what they advertised pool it's durty small and very

nice garden, pet friendly, private parking - ok

hotel is esay to reach by car and it has plenty of parking space

the process to get the pool towels was a overcomplicated, they could probably make it simpler.

good view of the lake clean pool

the view, the pool area, and the spacious room.

advertisement on the spa hot tub amenity the water was cold the hotel is old and poorly repaired it was horrible for the

street noise , noise from the restaurant and the pool

facilities, pool, etx

the hot tub and pool feel a bit grimy.

pool area and friendly personal

the pool and the restaurant, both were amazing!

the service was great as were the bar and restaurant

from the security staff), the room(super clean), the facility(the garden, the hammock, the pool), wifi, water pressure, he food(everything we've ordered was delicious), the garden

went to the spa for the most marvelous spa experience i have ever had at a very good promotional rate

flexibility on dates changing, the spa is not at the hotel the bed are not that

from the security staff), the room(super clean), the facility(the garden, the hammock, the pool), wifi, water pressure, he food(everything we've ordered was delicious), the garden (-)pictures of the pool are misleading (+) we hung out by the pool all day and the view is spectacular (+) the roof top pool and restaurant had an exceptional view towards valle's rooftops and cathedral, the water was (-) dog were in the restaurant and by the pool (-)pool is very small (+) beautiful rooftop bar with a nice pool with a view (+)location, view, pool area, bedrooms, staff (+) we also enjoyed couples massages and the terrace pool (-)pool doesn t open until 10, and with a toddler we would ve been up there as early as 7am if we

wifi and the facilities worked very

good location, friendly staff, on site parking

there is no room service, good luck with the new project!

rooms are situated by a pool and other people partied late at night

didn't like that we couldn't use the pool after 9 pm

beautiful views and the pool was great for a family with children

delicious breakfast, excelent location!!

we like that it is adults only and we can walk for a meal or nightcap

the hotel had a wonderful restaurant and spa as well

cold pool

spa service next door a bit pricey but nice amenity

had a great stay at this hotel - we loved the pool and deck area, the private balcony with hammock swing and the easy walk to the lake and centro

a lovely view, nice pool area, good restaurant and service.

all spa products in the bathrooms, which i like because they are high quality and this is better for

retreat with pool and rooftop jacuzzi, great restaurant, and amazing rooms

the room was amazing, the pool was an oasis and we loved the jacuzzi on the rooftop too

staff, design, attention to details, adults only, food and beverage quality etc etc etc

in fact there is a small pool, slightly larger than a jacuzzi and there are a handful of rooms built around it on a very

no food on site, no other amenities but a small freezing pool, that i actually ended up using for ice plunging

near downtown, with parking, nice staff, gorgeous rooms, good breakfast, spectacular vibe it was better than i

the location was great since it s within 10 minutes walking to downtown and it had ample parking

and prices - great service and friendly staff - very good location - easy access with private parking space

jacuzzi and spa are also a lovely added benefit

obligated tip for the guy who washed my car without asking, he close a bit the parking lot door, and he opened until he saw i ll give him a tip, that s not polite at all,

no wifi at room

a pool in the hotel room was wonderful

very good spa too

food in general was great, but on a chicken sandwich i ordered from room service one rainy evening the chicken was dry and didn't seem fresh

spa treatments and temazcal was definitely worth the trip to valle de bravo

pool

nice property, well groomed garden, great pool, extremely friendly staff, good and healthy breakfast

the water being cold, the pool is very clean and a good size

nice, clean place , with beautiful garden and large swimming pool

pool is not heated

the kids enjoyed the swimming pool and the food was good quality